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Lobby, W Shanghai - The Bund in Shanghai
Marvelous King Room, W Shanghai - The Bund in Shanghai
a city street at night with tall buildings, W Shanghai - The Bund in Shanghai
Interior view, W Shanghai - The Bund in Shanghai
Interior view, W Shanghai - The Bund in Shanghai
Swimming pool [outdoor], W Shanghai - The Bund in Shanghai
Swimming pool [outdoor], W Shanghai - The Bund in Shanghai

Removed from saved list

9.2

Exceptional

233 reviews

233 reviews

View5
Swimming Pool1
Housekeeping1
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Oriental Pearl Tower 1.1 km
The Bund (Wai Tan) 1.1 km
Shanghai World Financial Center 1.9 km
Shanghai Tower 1.9 km
Nanjing Lu (Nanjing Road) 2.2 km
Yu Garden (Yuyuan) 2.4 km
Shanghai Museum (Shanghai Bowuguan) 3.0 km
Former French Concession 3.7 km
Shanghai Disneyland 19.8 km
Zhujiajiao Ancient Town 44.7 km
Nearby landmarks
International Passenger Transport Center 90 m
International Cruise Terminal Metro Station 190 m
Magic Jungle 220 m
Shanghai Haiyuan Hospital 240 m
Shanghai Port International Cruise Terminal 270 m
Aura Gallery 320 m
Tangshan Road Community Family Doctor Clinic 670 m
Waibaidu Bridge 750 m
1933 Old Millfun 750 m
View from Vue Bar 790 m

W Shanghai - The Bund

No. 66 Lvshun Road, The Bund and North Bund, Shanghai, China, 200080 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in The Bund and North Bund, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Sparkling clean

Located in heart of Shanghai

Check-in [24-hour]

Airport transfer

160 meters to public transportation

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room
Important announcement -- "A negative COVID-19 test no more than 2 days old must be presented upon check-in; otherwise check-in may be refused. "
Announcements by hotel (1)
A negative COVID-19 test no more than 2 days old must be presented upon check-in; otherwise check-in may be refused.

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Shanghai every 2 minutes on Agoda.com
Value for money8.8
Distance to city center1km
Location rating9.2
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport16.7 km

Rooms available at W Shanghai - The Bund

Cool Corner on The Bund, Larger Guest room, 1 King
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Marvelous Twins Room
...
  • Room size: 46 m²/495 ft²
  • Separate shower/bathtub
  • 2 double beds
Enter dates to see prices
Cool Corner Room, Larger Guest room, 1 King, City view
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Wonderful Twins Room
...
  • Room size: 46 m²/495 ft²
  • Separate shower/bathtub
  • 2 single beds or 2 double b...
Enter dates to see prices
Wonderful King Room
...
  • Room size: 46 m²/495 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Spectacular Room, Guest room, 1 King, The Bund view
...
  • Room size: 46 m²/495 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Marvelous King Room
...
  • Room size: 46 m²/495 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Spectacular Room, Guest room, 2 Double, The Bund view
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Mega Room on The Bund, Guest room, 1 King, The Bund view
...
  • Room size: 46 m²/495 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Fabulous Bund View Room, Guest room, 1 King, The Bund view
...
  • Room size: 46 m²/495 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at W Shanghai - The Bund?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to W Shanghai - The Bund?

W Shanghai - The Bund is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 900 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at W Shanghai - The Bund also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, W Shanghai - The Bund has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at W Shanghai - The Bund?

Wake up to a great buffet breakfast at W Shanghai - The Bund. Adults can enjoy breakfast offered with an additional charge of 248 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at W Shanghai - The Bund?

W Shanghai - The Bund features 2 on-site restaurants for your dining convenience.

What is the smoking policy at W Shanghai - The Bund?

W Shanghai - The Bund does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to W Shanghai - The Bund?

The closest train, metro, or bus station to W Shanghai - The Bund is International Cruise Terminal Metro Station, 180 m away.

What restaurants are nearby W Shanghai - The Bund?

W Shanghai - The Bund’s neighborhood is The Bund and North Bund which includes popular restaurants such as M on the Bund Restaurant, Hakkasan and ElWilly.

What popular shopping places are close to W Shanghai - The Bund?

W Shanghai - The Bund is located in The Bund and North Bund area which features shopping places such as Yuyuan Old Street, Shishang Street and Art+ Shanghai Gallery.

What are popular attractions near W Shanghai - The Bund?

W Shanghai - The Bund’s location in the The Bund and North Bund neighborhood makes it close to famous attractions including Yu Garden (Yuyuan), Old Town (Nanshi) and Bund International Architecture Exhibition.

What popular natural sightseeing spots are close to W Shanghai - The Bund?

W Shanghai - The Bund’s nearby natural sights include Bund Valentine Wall, Ginkgo Tree and Huge Rockery located in the same The Bund and North Bund area.

See map

Explore the neighborhood

What people love about W Shanghai - The Bund

  • 10

    Exceptional
    Cleanliness

    "Facilities were very clean and in very good condition."

    Natasha

    |

    December 27, 2021

  • 9.6

    Exceptional
    Location

    "The location is amazing."

    Rita

    |

    October 27, 2020

  • 8.4

    Excellent
    Breakfast

    "Superb views from the room, delish breakfast and sunny service"

    Amy

    |

    September 2, 2021

Overall rating:

9.2

Exceptional
233 reviews
Cleanliness
9.5
Facilities
9.4
Location
9.2
Read all reviews >
More about W Shanghai - The Bund

More about W Shanghai - The Bund

W Shanghai - The Bund

Get the most from an urban escape in Shanghai when you book a room at W Shanghai - The Bund. Located right in the city center, W Shanghai - The Bund saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! W Shanghai - The Bund is a perfect starting point for numerous sightseeing and tourist choices, with a location just 1.1 km from the The Bund (Wai Tan).
At W Shanghai - The Bund, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Shanghai.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at W Shanghai - The Bund thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at W Shanghai - The Bund are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


Dining and things to do

Every day at W Shanghai - The Bund begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, W Shanghai - The Bund goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the hot tub, salon, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Shanghai like a true local. Don't forget to stop by Oriental Pearl Tower located 1.0 km away, where everyone who visits Shanghai wants to have their photo taken. Acquire some cultural knowledge with a day at Shanghai Museum (Shanghai Bowuguan) located 3.0 km away, where you can see famous works by local artists.

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Amenities and facilities

Exceptional
Facilities

9.4

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • German
  • Spanish
  • Swedish
Accessibility
  • Accessible rooms have doors 32-inch wide opening
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Transfer showers in all guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Valet parking

Food and dining

Restaurants on site
The Kitchen Table
  • Cuisine: International
  • Menu: Buffet, A-la-carte
YEN
  • Cuisine: Cantonese
  • Menu: Buffet

Location

No. 66 Lvshun Road, The Bund and North Bund, Shanghai, China, 200080
Exceptional
Location

9.2

Airports
  • Shanghai Hongqiao International Airport (SHA)
    16.7 km 34 min drive
  • Shanghai Pudong International Airport (PVG)
    31.9 km 50 min drive
Public transportation
  • International Cruise Terminal Metro Station
    190 m 3 min walk
  • Tilanqiao Metro Station
    1.1 km 15 min walk
Hospital or clinic
  • Shanghai Haiyuan Hospital
    240 m 4 min walk
Shopping
  • South Bund Soft Spinning Material Market
    4.2 km
Convenience store
  • Family Mart
    620 m 2 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Oriental Pearl Tower
    1.1 km
  • The Bund (Wai Tan)
    1.1 km
  • Shanghai World Financial Center
    1.9 km
  • Shanghai Tower
    1.9 km
  • Nanjing Lu (Nanjing Road)
    2.2 km
  • Yu Garden (Yuyuan)
    2.4 km
  • Shanghai Museum (Shanghai Bowuguan)
    3.0 km
  • Former French Concession
    3.7 km
  • Shanghai Disneyland
    19.8 km
  • Zhujiajiao Ancient Town
    44.7 km
Nearby landmarks
  • International Passenger Transport Center
    90 m
  • International Cruise Terminal Metro Station
    190 m
  • Magic Jungle
    220 m
  • Shanghai Haiyuan Hospital
    240 m
  • Shanghai Port International Cruise Terminal
    270 m
  • Aura Gallery
    320 m
  • Tangshan Road Community Family Doctor Clinic
    670 m
  • Waibaidu Bridge
    750 m
  • 1933 Old Millfun
    750 m
  • View from Vue Bar
    790 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee900 CNY
  • Distance from city center1km
Extras
  • Breakfast charge (unless included in room price)248 CNY
The property
  • Number of bars/lounges3
  • Number of restaurants2
  • Number of rooms 374
  • Room voltage220
  • Year property opened2017
  • Most recent renovation2017

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

A negative COVID-19 test no more than 2 days old must be presented upon check-in; otherwise check-in may be refused.

Reviews of W Shanghai - The Bund from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.5
Facilities9.4
Location9.2
Service9.4
Value for money8.8
High score for Shanghai
Rating
9+ Exceptional (44)
8-9 Excellent (10)
7-8 Very Good (9)
6-7 Good (2)
<6 Below Expectation (4)
Time of the year
Mar - May (12)
Jun - Aug (15)
Sep - Nov (23)
Dec - Feb (19)
All guests (233)
All room types
All languages

Show reviews that mention 

Showing 69 verified guest comments
1234
10.0
Exceptional
Natasha from China
Family with teens
Spectacular Room, Guest room, 2 Double, The Bund view
Stayed 1 night in December 2021

Great facilities and service ”

Everyone was professional and very safe in terms of CoVid safety measures (code and temp checks, social distancing, sanitation, gloves, and masks). Grace was particularly friendly and helpful at check-in. Facilities were very clean and in very good condition. The room was spacious and we had an excellent view of the Pearl Tower.

Reviewed December 27, 2021

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10.0
Exceptional
Surat from Thailand
Couple
Cool Corner on The Bund, Larger Guest room, 1 King
Stayed 4 nights in March 2019

Modern Hotel in Shanghai”

Super iconic and modern design hotel, Very nice concierge , Staffs are very kind and attentive.Foods are delicious , nice atmosphere & hospitality Such a great experience staying here for your holiday

Reviewed May 06, 2019

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10.0
Exceptional
MICHELLE from Malaysia
Couple
Cool Corner on The Bund, Larger Guest room, 1 King
Stayed 1 night in May 2019

BEST SERVICE”

Staff are very friendly. Good services and great facilities. I can chill in the hotel all day long. Nice view! Very convenient. Walking distance to train station.

Reviewed July 06, 2019

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10.0
Exceptional
Ariya from Thailand
Group
Mega Room on The Bund, Guest room, 1 King, The Bund view
Stayed 1 night in December 2019

Nice Staff, very warm welcome”

They please you since you walking in reception area with very warm welcome. All facilities is really nice, very exceptional. :)

Reviewed January 06, 2020

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10.0
Exceptional
Ion from Greece
Business traveler
Marvelous Twins Room
Stayed 6 nights in March 2019

Excellent choice of new hotel in shanghai”

The hotel is great on all fronts including a top notch concierge desk which you definitely need in china

Reviewed March 12, 2019

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9.6
Exceptional
Rita from United States
Couple
Wonderful King Room
Stayed 2 nights in October 2020

Amazing!”

The location is amazing. We went to the dim sum brunch that was fabulous. The bed was comfortable with good pillows and a TOP SHEET!! The pool was nice. The lobby bar was comfortable.

Reviewed October 27, 2020

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10.0
Exceptional
Sarawadee from Thailand
Group
Spectacular Room, Guest room, 1 King, The Bund view
Stayed 5 nights in December 2019

Best Services”

Best in everything!

Reviewed January 06, 2020

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9.6
Exceptional
ILHWA from South Korea
Solo traveler
Spectacular Room, Guest room, 1 King, The Bund view
Stayed 1 night in January 2020

Perfect”

Very nice.... wonderful.... thank you guys

Reviewed January 05, 2020

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9.2
Exceptional
Phay from Malaysia
Couple
Spectacular Room, Guest room, 2 Double, The Bund view
Stayed 1 night in November 2019

Best place for celebration”

The hotel will provide special decoration for your birthday upon your request.. The staff there was friendly and helpful..recommended place for any special occasion..

Reviewed November 24, 2019

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8.4
Excellent
Yue from United States
Couple
Cool Corner Room, Larger Guest room, 1 King, City view
Stayed 1 night in January 2019

A bit overhyped”

Nice hotel but a bit over-priced. There was also this perfume smell everywhere in the lobby that I found annoying. But the view was nice. If you stay here definitely upgrade to a room with a view

Reviewed March 21, 2019

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8.4
Excellent
Amy from Australia
Family with young children
Wonderful King Room
Stayed 1 night in August 2021

Wonderful Stay”

Superb views from the room, delish breakfast and sunny service

Reviewed September 02, 2021

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8.0
Excellent
Hector from China
Couple
Marvelous King Room
Stayed 2 nights in July 2021

Breakfast”

For such a hotel It is not really acceptable to wait for breakfast whenever the hotel has such a big dinning area. It might be analyzed the root causes. Please fix it, it was a pity

Reviewed July 05, 2021

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4.4
Joey from Malaysia
Couple
Spectacular Room, Guest room, 1 King, The Bund view
Stayed 1 night in December 2018

Terrible - Stick back to Hilton honors club”

1. The price was crazy high compare to other bund hotels and normal days in W Bund- 370USD - but we decided to stay anyhow because of the view. Long queue just to check in because of NYE. 2. We were told that they closed the outdoor W pool area because of winter when we wanted to have a walk there, when in fact the said area was not closed, they reserve it for their NYE countdown parties, meaning to say you have to buy either of their package just to go out and have a breeze there. 3. Please wash the bath tub thoroughly because there were hairs. 4.My body was full of rashes after half an hour lying on the bed wanted to sleep wearing the sleep robe they provided. Decided to remove the robe after the rashes got worse. Lucky that the rashes gone away midnight. 5.Requested for another set of toiletries next day after swimming in their indoor pool but was only given one (1) bottle of shampoo. Huge disappointment especially when we paid extra hoping for a memorable 2019.

Reviewed January 03, 2019

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2.8
Chen from United States
Couple
Stayed 1 night in December 2018

Not worth the price ”

Not up to par compared to other W hotels I have stayed. No welcome fruit plate, no room cleaning in the afternoon, and not paying attention to special requests. Disappointed ☹️ For the price we paid, there are a few more 5 stars hotels in the area.

Reviewed January 09, 2019

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10.0
Exceptional
Marelise
Solo traveler
Stayed 1 night in August 2018

Love the W!”

What I love about the W chain of hotels is that you are always assured of a certain standard. I've stayed at other W's as well and I have never had any complaints. The same goes for the W Shanghai. I stayed in the Spectacular Room with a panoramic view of the Bund, breathtaking both day and night. The bathroom was spacious with his and her sinks, huge bathtub, waterfall shower as well as a Japanese toilet. The bed was very comfortable and the huge sofa that ran along the windows was the perfect perch from which to observe the world below. Special mention also goes to the wonderful staff working there. From the minute you walk into the lobby you are greeted by friendly faces at the ready should you need help. The same goes for the FOH staff at the check-in desks. You're attended to immediately following your exit from the elevators. They will also give you some infused water if the outside heat was a bit too much to bare. Thanks for a lovely stay!

Reviewed August 09, 2018

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10.0
Exceptional
Heng from Malaysia
Business traveler
Stayed 3 nights in November 2018

Good service. Good bed, good facilities ”

Excellent customer service, special thanks to Ms Loki. I dint mention was mine birthday when I checked in. But she notice it and give me a liitle gift suprise. I really have a memorable stay at W Hotel. Its was a best hotel.

Reviewed November 15, 2018

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10.0
Exceptional
monika from United Kingdom
Family with teens
Stayed 1 night in July 2018

Stunning hotel”

Absolutely loved our experience here at the hotel. Cool and funky with awesome views. We had the riverside room with a full view of Waitan. It was brilliant. Will definitely return. The front desk were lovely and very accommodating.

Reviewed July 31, 2018

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7.6
Very good
Aloysius from Singapore
Couple
Stayed 2 nights in December 2017

Facilities were excellent but staff service is inconsistent”

Pros: excellent facilities, new amenities, with an excellent environment for staff to excel in. Cons: service staff try hard at providing good service but there is inconsistency in terms of attitude and quality. One staff at the wet pool provided wrong information about closing hours (12pm instead of 10pm), and another staff at the kitchen table made a remark that I should order drinks from a waiter instead of directly from them at the service station because they were receiving multiple orders. Please forward the review to the hotel staff as feedback.

Reviewed December 29, 2017

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6.4
Good
Xianping
Family with teens
Stayed 1 night in November 2018

Average ”

Not worth the price . Especially the service part

Reviewed November 18, 2018

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7.2
Very good
Tammy from Hong Kong SAR, China
Couple
Stayed 2 nights in August 2018

Very good”

A

Reviewed August 23, 2018

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1234
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