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W Singapore - Sentosa Cove (SG Clean Certified)
W Singapore - Sentosa Cove (SG Clean Certified)
W Singapore - Sentosa Cove (SG Clean Certified)
W Singapore - Sentosa Cove (SG Clean Certified)
W Singapore - Sentosa Cove (SG Clean Certified)
W Singapore - Sentosa Cove (SG Clean Certified)
W Singapore - Sentosa Cove (SG Clean Certified)

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8.6

Excellent

3,746 reviews

3,746 reviews

Swimming Pool44
View41
Housekeeping37
See map

8.2

Excellent

Location rating score

Excellent location - 2.87 kilometers from city center
Parking
Available
Popular landmarks
Chinatown 3.9 km
Sands Skypark Observation Deck 4.8 km
Cloud Forest 4.9 km
Singapore Flyer 5.3 km
Gardens By The Bay East 5.6 km
Orchard Road 6.2 km
National Orchid Garden 7.9 km
Singapore Botanic Gardens 8.1 km
Night Safari 18.4 km
Singapore Zoo 18.4 km
Nearby landmarks
Quayside Isle 200 m
Serapong Lake 710 m
Sentosa Serapong Reefs 970 m
Sentosa Golf Club 1.3 km
Sentosa Island 1.4 km
Tanjong Beach 1.5 km
Sentosa Resort & Spa 1.5 km
Km8 1.6 km
Serapong Course 1.7 km
Pulau Brani 1.8 km

W Singapore - Sentosa Cove (SG Clean Certified)

21 Ocean Way, Sentosa, Singapore, Singapore, 098374 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Sentosa part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

6 travelers have booked today.

Value for money8.0
Distance to city center9.0 Km
Location rating8.2
Nearest airportSeletar Airport (XSP)
Distance to airport19.0 km

Rooms available at W Singapore - Sentosa Cove (SG Clean Certified)

Exceptional
Room comfort & quality

9.1

Fabulous, Guest room, 1 King, Pool view, Balcony
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Fabulous, Guest room, 2 Double, Pool view, Balcony
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Extreme Wow Suite, 1 Bedroom Presidential Suite, 1 King
...
  • Room size: 195 m²/2099 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Wonderful, Guest room, 1 King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Wow Suite, 1 Bedroom Larger Suite, 1 King, Pool view
...
  • Room size: 96 m²/1033 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Spectacular, Guest room, 1 King, Marina view, Balcony
...
  • Room size: 40 m²/431 ft²
  • Marina view
  • 1 king bed
Enter dates to see prices
Spectacular, Guest room, 2 Double, Marina view, Balcony
...
  • Room size: 40 m²/431 ft²
  • Marina view
  • 2 double beds
Enter dates to see prices
Marvelous Suite, 1 Bedroom Suite, 1 King, Balcony
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Fantastic Suite, 1 Bedroom Suite, 1 King, Marina view
...
  • Room size: 75 m²/807 ft²
  • Marina view
  • 1 king bed
Enter dates to see prices
Away, Guest room, 1 King, Garden level, Plunge pool, Terrace
...
  • Room size: 46 m²/495 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at W Singapore - Sentosa Cove (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to W Singapore - Sentosa Cove (SG Clean Certified)?

W Singapore - Sentosa Cove (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 110 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at W Singapore - Sentosa Cove (SG Clean Certified) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, W Singapore - Sentosa Cove (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at W Singapore - Sentosa Cove (SG Clean Certified)?

Start your mornings right, with the continental and buffet breakfast options offered at W Singapore - Sentosa Cove (SG Clean Certified). Full american breakfast is available for guests. There's an additional charge of 48 SGD for adults and 24 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at W Singapore - Sentosa Cove (SG Clean Certified)?

W Singapore - Sentosa Cove (SG Clean Certified) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at W Singapore - Sentosa Cove (SG Clean Certified)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at W Singapore - Sentosa Cove (SG Clean Certified). Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, wireless internet and event decoration are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at W Singapore - Sentosa Cove (SG Clean Certified)?

On-site venues and convenient event services make W Singapore - Sentosa Cove (SG Clean Certified) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 40 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at W Singapore - Sentosa Cove (SG Clean Certified)?

W Singapore - Sentosa Cove (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to W Singapore - Sentosa Cove (SG Clean Certified)?

The closest train, metro, or bus station to W Singapore - Sentosa Cove (SG Clean Certified) is Waterfront, 2.6 km away.

What restaurants are nearby W Singapore - Sentosa Cove (SG Clean Certified)?

W Singapore - Sentosa Cove (SG Clean Certified) is located in Sentosa, famous for good restaurants such as Gin Khao Bistro, Two Chefs Bar Mexican & Italian and Miska Cafe.

What popular shopping places are close to W Singapore - Sentosa Cove (SG Clean Certified)?

Shopping options in W Singapore - Sentosa Cove (SG Clean Certified)’s Sentosa neighborhood include Quayside Isle.

What are popular attractions near W Singapore - Sentosa Cove (SG Clean Certified)?

W Singapore - Sentosa Cove (SG Clean Certified) is located in Sentosa area, which is famous for attractions such as Spa Botanica, Universal Studios Singapore and Maritime Experiential Museum.

What popular beaches are close to W Singapore - Sentosa Cove (SG Clean Certified)?

W Singapore - Sentosa Cove (SG Clean Certified) is located in the Sentosa area, which includes Tanjong Beach, Palawan Beach and Lazarus Island.

What popular natural sightseeing spots are close to W Singapore - Sentosa Cove (SG Clean Certified)?

W Singapore - Sentosa Cove (SG Clean Certified) is located within Sentosa, which makes it conveniently close to natural sights including Sentosa Serapong Reefs and rock dragon.

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Explore the neighborhood

What people love about W Singapore - Sentosa Cove (SG Clean Certified)

  • 9.2

    Exceptional

    "Nice place to stay to relax and chill."

    Kuang

    |

    October 16, 2022

  • 10

    Exceptional

    "Very nice rooms."

    Mohamed

    |

    September 29, 2022

  • 10

    Exceptional

    "Best place to have your birthday stay with W Hotel."

    Sulaiman

    |

    September 11, 2022

Overall rating:

8.6

Excellent
3,746 reviews
Cleanliness
9.3
Facilities
9.0
Location
8.2
Read all reviews >
What travelers say they love:
Staffs were all in and very accommodating.
Peter-John from Singapore
Family with young children
More about W Singapore - Sentosa Cove (SG Clean Certified)

More about W Singapore - Sentosa Cove (SG Clean Certified)

W Singapore - Sentosa Cove (SG Clean Certified)

Get excited for all the adventures in Singapore with a stay at W Singapore - Sentosa Cove (SG Clean Certified). Just 5.5 km from Gardens By The Bay East, W Singapore - Sentosa Cove (SG Clean Certified) provides an easy access to nature, a great escape from everyday life.
Enjoy all that W Singapore - Sentosa Cove (SG Clean Certified) has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Singapore is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the W Singapore - Sentosa Cove (SG Clean Certified). For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at W Singapore - Sentosa Cove (SG Clean Certified) provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at W Singapore - Sentosa Cove (SG Clean Certified), including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at W Singapore - Sentosa Cove (SG Clean Certified). A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Fill your days with the array of activities and facilities offered at W Singapore - Sentosa Cove (SG Clean Certified). A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At W Singapore - Sentosa Cove (SG Clean Certified), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room and golf course on site. Family time on relaxed evenings is easy with the hotel's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Singapore has to offer! Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 5.2 km away. Be sure to visit Sands Skypark Observation Deck located 4.7 km away, an item on every checklist of those who travel to Singapore.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Swimming Pool

154 mentions

Breakfast

116 mentions

Food & Dining

30 mentions

Housekeeping

29 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Greek
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish
  • Vietnamese

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered deadbolts on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Room and suites access through exterior corridor
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
Restaurants on site

the kitchen table

  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

SKIRT

  • Cuisine: American, European
  • Menu: Buffet
Location
21 Ocean Way, Sentosa, Singapore, Singapore, 098374
Excellent
Location

8.2

Airports

  • Seletar Airport (XSP)
    19.0 km 32 min drive
  • Singapore Changi Airport (SIN)
    21.1 km 29 min drive

Public transportation

  • Waterfront
    2.6 km
  • Imbiah
    2.7 km

Hospital or clinic

  • Unity Denticare
    3.1 km

Shopping

  • Orchard Road
    6.2 km

Convenience store

  • 7 Eleven
    350 m 3 min drive

Cash withdrawal

  • ATM
    1.6 km 7 min drive
What's nearby

Popular landmarks

  • Chinatown
    3.9 km
  • Sands Skypark Observation Deck
    4.8 km
  • Cloud Forest
    4.9 km
  • Singapore Flyer
    5.3 km
  • Gardens By The Bay East
    5.6 km
  • Orchard Road
    6.2 km
  • National Orchid Garden
    7.9 km
  • Singapore Botanic Gardens
    8.1 km
  • Night Safari
    18.4 km
  • Singapore Zoo
    18.4 km

Nearby landmarks

  • Quayside Isle
    200 m
  • Serapong Lake
    710 m
  • Sentosa Serapong Reefs
    970 m
  • Sentosa Golf Club
    1.3 km
  • Sentosa Island
    1.4 km
  • Tanjong Beach
    1.5 km
  • Sentosa Resort & Spa
    1.5 km
  • Km8
    1.6 km
  • Serapong Course
    1.7 km
  • Pulau Brani
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Parties and private events are strictly prohibited in W Singapore – Sentosa Cove’s guest rooms.
  • Guests must present a printed confirmation letter from W Singapore – Sentosa Cove to the Sentosa gantry to enjoy free access to the island.
  • Only children above 8 years of age accompanied by an adult will be welcome to dine at SKIRT.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee110 SGD
  • Distance from city center9.0 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)48 SGD
  • Daily Internet/Wi-Fi fee0 SGD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 240
  • Room voltage220
  • Year property opened2012

Reviews of W Singapore - Sentosa Cove (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.3
Facilities9.0
Location8.2
Room comfort and quality9.1
Service8.9
Value for money8.0
High score for Singapore
Rating
9+ Exceptional (682)
8-9 Excellent (417)
7-8 Very Good (314)
6-7 Good (82)
<6 Below Expectation (92)
Time of the year
Mar - May (353)
Jun - Aug (400)
Sep - Nov (401)
Dec - Feb (433)
All guests (2,445)
All room types
All languages

Show reviews that mention 

Showing 1,587 verified guest comments
12345
10.0
Exceptional
Amanda from Singapore
Solo traveler
Wonderful, Guest room, 1 King
Stayed 2 nights in April 2021

Short staycation ”

Since my ultimate intent was to get away from the city and the humdrum of the office, W provided exactly what I needed - relaxation. The hotel staff were cordial and provided excellent service. From helping with the booking of my pool slots to extending my check out time, there was no fuss. The location was pretty good - a bus ride from the beaches and there is a good selection of restaurants at its doorstep. I have to say the room itself was amazing! I loved the tub and comfortable lighting. One thing I found odd was the number of water bottles placed around the room; there were at least 10 of them. Overall, a great stay nonetheless. Will definitely be back again!

Reviewed April 20, 2021

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10.0
Exceptional
Nur from Singapore
Couple
Away, Guest room, 1 King, Garden level, Plunge pool, Terrace
Stayed 2 nights in November 2020

Great venue for a staycation! ”

My husband and i just got married and we decided upon W Singapore for our staycation. We were pleasantly surprised by how welcoming all the staff were. Throughout our stay - booking in, room service to breakfast; everyone was friendly and it really warms our heart. The room was up to standard, everything was clean and all the necessities were there (including those we didn’t expect). It was comfortable and homely and all was satisfactory. The only downside is that there wasn’t a toilet hose/bidet in the toilet + not much privacy to the private pool since the levels above us could practically look at us while we swim. Other than that, i have no complains at all!

Reviewed November 09, 2020

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10.0
Exceptional
Tiffany from Singapore
Couple
Wonderful, Guest room, 1 King
Stayed 1 night in November 2019

Great stay”

Hotel was amazing, facilities was great! Big pool, love the pool side bar and huge and clean gym. Service from staffs were superb - thoughtful and always cheerful. It was a really good experience if you're looking for a place to relax and unwind. Thank you for the room upgrade, we enjoyed every bit of this staycation! One improvement i'd suggest will be the breakfast quality, wasn't as amazing as i'd expect it to be. Other than this, every else was great!

Reviewed November 20, 2019

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10.0
Exceptional
Nicholas from Singapore
Family with young children
Wonderful, Guest room, 1 King
Stayed 1 night in February 2022

First stay and a good one it was!”

Stayed from the 10 to 11 Feb 2022 with my wife and 4y.o son and we loved it! Hospital and welcoming staffs who were attentive to my requests and also making our anniversary a memorable one. Room was clean and welcoming with a great view. Didn't get to enjoy the pool due to the weather. Would be great if the hotel provided bicycles with kid seat for added memories! Definitely will be back again for such service!

Reviewed February 13, 2022

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10.0
Exceptional
Kalarani from Singapore
Family with young children
Wonderful, Guest room, 1 King
Stayed 1 night in December 2019

Very clean”

The room we took was a wonderful king room. The check-in was very smooth. The male receptionist was very kind and patient. He was efficient too in acceding to our requests. Our stuff was brought up to the room quickly. The room was very clean. Breakfast was good. The staff were kind and quick in processing our orders. Check out was a Breeze too! Will definitely come again:-)

Reviewed December 18, 2019

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10.0
Exceptional
Suleha from Singapore
Couple
Spectacular, Guest room, 1 King, Marina view, Balcony
Stayed 1 night in October 2021

Spectacular Room.. Wedding Anniversary cum Birthday Staycay..”

The best peaceful place for a couple.. I went here last year for honeymoon.. And this year i came back again for our anniversary.. Love the cleanliness, the smell, the bed, the complimentary decor, the peaceful view from my balcony, the awesome delicious and choice for breakfast.. Everything, its awesome.. Will definitely come back again.. Me and hubby love this place so much..

Reviewed October 06, 2021

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10.0
Exceptional
LAI from Hong Kong SAR, China
Family with teens
Fabulous, Guest room, 2 Double, Pool view, Balcony
Stayed 2 nights in June 2019

Staff, hotel, ”

First time for me in W Singapore, very relaxing to be here, staff are all so professional, friendly and you can feel their happiness to work here, treat guest so special, & so very W standard, anywhere, anytime make you feel so nice & sweet. Hotel have free shuttles (W hotel one, and public one) here, I tried once W-shuttle, very nice & fast (about 5mins) to Sentosa-duty free shopping area. (& personal I tried GRAB app to go anywhere, & outside 1-2 taxi nearby too). Room is very nice with pool view, breakfast is great, I went for celebration with family, so 4 adult in a big room with balcony pool-view, and breakfast x4, all including, that's amazing. Staffs is so friendly, so amazing W standard as usual. We enjoy so much to be here. Awesome.

Reviewed June 24, 2019

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10.0
Exceptional
Liyana from Singapore
Couple
Wonderful, Guest room, 1 King
Stayed 1 night in September 2020

Excellent stay”

We were happy with our stay. The room was bigger than we expect. The bed was so cozy that we had a very good sleep. We weren’t able to use the facilities but we will sure to come back again for more staycation to try it out. Excellent service from the staff and the room is clean when we entered the room. Everything is just so perfect and wonderful.

Reviewed September 08, 2020

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10.0
Exceptional
Kwee from Singapore
Couple
Marvelous Suite, 1 Bedroom Suite, 1 King, Balcony
Stayed 1 night in January 2019

Wonderful experience ”

Booked the Marvelous King Larger Guest Room, got 2 toilets. Apart the toilet outside the living room got a odd sewage smell the room is Marvelous. Automated curtains with mirror Tv inside showeroom. Can watch tv while enjoying yr tub. The bed and pillow were super comfortable. Best to order room service and enjoy it at the balcony. Tried their Skirt Resturant which offer good service as well.

Reviewed January 27, 2019

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10.0
Exceptional
Kala from Malaysia
Couple
Away, Guest room, 1 King, Garden level, Plunge pool, Terrace
Stayed 1 night in December 2019

We had a marvellous time here. The hotel staff was excellent & was exceptional ”

(Note: I selected the couple type of traveller. It is me & my mother) Few days before checking in, We informed the staff that its mothers birthday and we would like to celebrate it there. Efficienctly, the staff prepared the room with complimentary balloon & presented a surprise (complimentary) cake for mom during our dining there. Even more surprisingly, we were taken back by another complimentary small cake the following morning by the kitchen team. This is truly astonishing. Mom enjoyed the stay & we lovee everything you provided W Hotel! Including the vegetarian menu & choices of bouquets to be purchased. Great work & Bravo to Ms JENNY whom made it happen!!!

Reviewed December 04, 2019

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9.6
Exceptional
XUAN from Singapore
Family with teens
Fabulous, Guest room, 2 Double, Pool view, Balcony
Stayed 3 nights in June 2019

Enjoyable stay, so many good things, though there were some small quirks”

The staff at the hotel entrance and Whatever counter were very helpful in suggesting how we could get to Universal Studios Singapore from the hotel. The bus shuttle service provided by the hotel to RWS and VivoCity was very useful. The little brochure at the Whatever counter which listed the shuttle bus timings was VERY USEFUL because it also listed the timings of the Sentosa Bus B service. Check-in and check-out were smooth. The hotel room itself was very clean and spacious. Furnishings were well thought out, but I thought it was very quirky to have only one sliding door that was shared between the toilet cubicle and shower area in the toilet. I would have preferred a separate door for each area. I liked the ability to close the TV screen with the sliding cabinet doors. I also liked the alarm clock which doubled up as a Bluetooth speaker. The sofa in the balcony was good too. Breakfast room service was very good. There was a great variety of breakfast dishes available.

Reviewed June 17, 2019

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10.0
Exceptional
Anuja from Singapore
Group
Wonderful, Guest room, 1 King
Stayed 2 nights in November 2020

Great hotel, helpful staff ”

Loved this hotel! Room was Super clean, staff were gracious and helpful. My friend left her purse on the bus and they were very quick in helping us to get it back. If you are thinking of having a staycation, this hotel will be a great choice! Will definitely be back in the future!

Reviewed November 15, 2020

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10.0
Exceptional
Jenny from Singapore
Family with young children
Fabulous, Guest room, 2 Double, Pool view, Balcony
Stayed 1 night in June 2019

Memorable Wedding anniversary!”

Our 1st visit to W hotel for me and hubby 11th wedding anniversary. I asked if there are special arrangements and was delighted to be greeted at check in by Lavina on a happy anniversary. Check in was quick, when we reach our room, there was heart shaped balloons and bed were covered with Love word. The floor carpet in the bathroom is in red heart shape too! After few mins, the doorbell rang and a cake was delivered! Everything was perfectly arranged

Reviewed June 10, 2019

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10.0
Exceptional
Jane from Singapore
Family with teens
Fabulous, Guest room, 2 Double, Pool view, Balcony
Stayed 2 nights in June 2022

Exceptional”

W staff provides aWesome service! We brought along with us a birthday cake for our 2 Nights staycation, & the room service staff helped us keep & bring (promptly!!!) our unfinished cake multiple times throughout our stay with a smile on their faces. Thank you! Downside: We were not told that we had to prebook our breakfast slots. This ended up with us not being able to have breakfast at our desired time because the place was completely booked out during the breakfast peak hours.

Reviewed June 12, 2022

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10.0
Exceptional
Linda from Singapore
Family with teens
Wonderful, Guest room, 2 Double
Stayed 2 nights in November 2020

True to Starwood Standards”

W Hotel Sentosa, great stay, ultra clean rooms and amenities as well. Staff are most friendly and they help guests cope with "cabin fever" syndrome, making the CB stay really enjoyable. My entire family felt like we were in an overseas resort throughout the time!

Reviewed November 10, 2020

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10.0
Exceptional
Chwa from Singapore
Family with young children
Wonderful, Guest room, 2 Double
Stayed 2 nights in December 2019

Extremely wowed away ”

I checked in the hotel at 315pm but was told that room was not ready. I was taken aback as 3pm is standard check in time. Hotel staff at reception were extremely apologetic and offered us facility access of the pool and gym and reception room so that we did not feel stranded and having to wait. They gave us 4 drinks coupons to a wide selection of drinks at the bar so that we could chill out and relax while waiting. And to top it off, they gave us 50 dollar credit for spending at the hotel just to make up for the slight delay.

Reviewed December 27, 2019

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10.0
Exceptional
rosyta from Indonesia
Family with young children
Wonderful, Guest room, 2 Double
Stayed 1 night in November 2019

exceptional hotel”

a wonderful place for family vacation in singapore. the hotel room and facilities were really good. service is excellent and the staff were really polite and friendly. I love this place which is quiet and separated. we here for celebrate our anniversary. W team complimented us with cake and decoration. It's surely a night to remember there. thank you again W singapore.. you're the best!!

Reviewed November 20, 2019

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10.0
Exceptional
Morganavel from Singapore
Family with young children
Away, Guest room, 1 King, Garden level, Plunge pool, Terrace
Stayed 2 nights in February 2022

Best place for family with kids”

Very friendly staff, extremely helpful, economically reasonable. Strongly accommodating with last minute meal requests for kids. If you want a safe place that welcomes you with open arms and grants you with last minutes requests because you have a young one in hand. Go for them. 100% guaranteed of a pleasant experience. A special shoutout to Staffs Mae, Marcus, Manager-in-charge at the swimming pool etc.

Reviewed February 15, 2022

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9.6
Exceptional
Nurul from Singapore
Couple
Away, Guest room, 1 King, Garden level, Plunge pool, Terrace
Stayed 1 night in December 2021

Away Room”

Amenities provided were complete - we love the cheeky catchphrases everywhere within the hotel. The Away room was breathtaking as we had our own private pool. Only thing is we couldn’t really swim if it’s raining, would be splendid if there is a retractable roof at the pool so we can still swim even if it’s raining. The bathroom has a beautiful huge bathtub with a mirror tv. Do take note the shower is separated from the toilet, no bidet nor tap which makes it kindda hard to clean after. Overall, thank you team W Cove for acceding my requests & amazing breakfast spread! My husband & I thoroughly enjoyed our breakfast, it was a joy to end the new year there.

Reviewed January 02, 2022

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10.0
Exceptional
Weizhen from Singapore
Family with young children
Marvelous Suite, 1 Bedroom Suite, 1 King, Balcony
Stayed 1 night in September 2020

A well-deserved weekend”

My family and I stayed for a night and we really enjoyed our weekend at W Sentosa. Being SG Clean Certified, the hotel has surpassed my expectations on the aspects of safe distancing, hotel cleanliness and their professional service of the hotel staff.

Reviewed September 26, 2020

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