"The staff are very hospitable and helpful if you need assist..."
May 26, 2018
|Value for money||8.8|
|Distance to city center||5km|
|Nearest airport||Hakodate Airport (HKD)|
|Distance to airport||2.5 km|
"Perfect service and excellent dining."
May 5, 2018
"The room designs are a modern implementation of the quintessential ryokan experience."
May 5, 2018
"Location of the hotel is on the beach, and very good sea view from room window."
October 4, 2018
"Friendly staff and clean room with sea view."
December 15, 2018
The resort and restaurant is featured in the Michelin Hokkaido Guide. During the Showa era, Wakamatsu was the designated ryokan for the emperor when he visited Hakodate. Situated on the waterfront, here at the ryokan, you may enjoy Japanese style natural hot spring, onsen.
The property is within a 15 mins walk of Hakodate Tropical Botanical Garden where it’s famous for the onsen monkeys and Yukura Shrine.
The ryokan is also a 2 mins walk from Yuno-Kawa-Onsen bus stop, a 7 mins drive from Hakodate Airport and a 13 mins drive from JR Hakodate station. Bathroom with separate bathtubs and free toiletries are available
Onsen hot spring service is included in the price. Additionally, concierge services, multilingual staff, and a garden are onsite.
The property offers Michelin 1 star Japanese Kaiseki cuisine and Japanese À la carte. Kaiseki is the most traditional Japanese multi-course dinner made with fresh seasonal and local seafood that you should not miss out.
"The staff is very diligent, polite and super helpful - 5 sta..."
June 25, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
The best hotel in Hakodate”
I'm not that impressed by the view of Hakodate, but this hotel is the highlight of my trip in this city. It has a large room with view of the ocean and beach. During the winter the beach is covered by snow. It's a traditional Japanese style hotel with beds on tatami. The breakfast and dinner are included and they are certainly delicious!
Wonderful Stay! - Best Ryokan in Hakodate”
Surpassed all our expectations - absolutely lovely with warm welcoming staff. Both Kaiseki (breakfast & dinner) was superb. The only problem was the smell from the coffee sink, it was so strong that i had to held my breath every time I tried to get to the bathroom. All in all a very pleasant stay :)
I wish we got to stay another night. The staff are very hospitable and helpful if you need assistance. We were trying to meet friends near by and we couldn't figure out where the location was and they helped us figure where and transportation. They welcome you in with a matcha tea and a house pastry that was really yummy. The food for breakfast and dinner was great if you're not squirmish about trying different cuisines (if you don't eat anything but western dishes i.e. fries, mash potatoes, corn, pot roast etc. eating here is not for you but you can go around to find something). Their room was spacious, comfy, and updated with tech that is useful and enjoyable to use. Would I stay here again? MOST DEFINITELY!
Truly enjoyed my stay, highly recommend ”
I was overwhelmed by the staffs helpfulness and politeness. The whole hotel is sparkling clean and their onsen is very good. Room is spacious with good sea view. Breakfastk is awesome. Highly recommend this hotel.
Once in a life time experience”
Our stay at the Kappo Ryokan Wakamatsu was an once in a life time experience. From the moment we walked in, the friendly staff treated us like royalties. They were always courteous and attentive. Our room on the fifth floor had a stunning view of the ocean. There is also a public onsen on the second floor that is open 18 hours each day. Breakfast and dinner were both served privately in our room by Satsuki,the most wonderful hostess! The quality of the food definitely lived up to the Michelin star that it was rated.
It is simply the best accommodation I had so far in Japan! ”
The breakfast and dinner prepared by the Chef is by far the best that I had after visiting Japan for the 5th time. The room with ocean view is simply amazing! The onsen is awesome and the hotel is within walking distance to the tram station. Overall, we enjoyed our stay so much that I know I will stay in this hotel if I come back to Hakodate again!
awesome onsen ryokan
A real hidden gem and a perfect place for a retreat.”
One of the Best ryokan in Hokkaido with exquisite kaiseki. The staff is very diligent, polite and super helpful - 5 star hospitality at it's very best.
Very nice, friendly n clean place”
Bed was very comfortable n view from bedroom was great
Great place for vacation with lover”
The best in everything
A simple, but finely executed ryokan experience”
Perfect service and excellent dining. The room designs are a modern implementation of the quintessential ryokan experience. The view of the onsen combined with the refreshing sea breeze provides for a perfect way to relax. Wakamatsu doesn't try to do a lot, but does everything they try with impeccable taste and refinement.
Very good traditional Japanese hotel”
This is the best hotel in our trip this time, we have lived in 11 hotels in almost 20 day’s. Very very good view of the ocean, the location is near the bs station, the style of the hotel is high level traditional Japanese style, quiet but very considerable. The iPad makes the room high tech, although I didn’t use it a lot. The room is very big comparing the other hotels I’ve been in Japan. The food also good and have its thought in it, cause they don’t provide the set to children, which is I think it’s good, the set is too full even for adult, my 7 years old son really left a lot in other hotels, I ate them all which made me uncomfortable. But I feel very released in this hotel :). I feel sad that we didn’t spend more nights in this hotel, i will definitely book this hotel next time.
Best Stay in my Life”
Spent 1 night here in Feb 18 and both my husband and I were treated like a royal guest. You will find only the best service in this ryokan and the best Japanese food. Truly demonstrated the spirit of Omotenashi. Room with Seaview is spectacular, we were lucky to see a seagull resting at our front balcony in the morning as well.
The hotel is nicely decorated and very clean. Most of the staff were very helpful. However, we had an unpleasant experience at the end of our stay. As. the lady of the front desk told us that our request for a medium taxi to the JR station could not be entertained, my daughter got a taxi at the road near the entrance of the hotel by herself. When we arranged to put our baggages on the taxi, the hotel staff stopped us and asked the taxi driver to leave without our consent. While we appreciate not all the hotel staff could speak and understand English, however, the staff was rude to us in this matter. After the taxi went away, we were helpless as we had to catch the train. Finally, we could not get another taxi and were forced to take the bus which was not frequent. This incident had spoilt our mood as well as the good impression on the hotel.
Excellent service and beautiful room + view. ”
Room is fairly larger than expected enabling 4 of us staying comfortably. Superb hotel service welcoming all of us from the entrance to the room, the complimentary tea set are very delicious too! It's really a great place to stay!!!
Very elegant, exquisite and great Japanese feel”
Everything about the hotel is about fine details and great emphasis on traditional Japan with modern infusion. Reception was authentic with a reception counter carved out from a large piece of tree trunk. Probably very old with a large crack down 1 side but the polished and woody feature more than made up for it. The waiting area just after registration was a table also made out of a HUGE LONG single piece wood and looked really exquisite. The welcome snack and sencha was really good and authentic Room is huge with a great sea view. We even had seagulls resting on the balcony just beyond the outer window within arms length. Choice of lighting was excellent between warm, normal etc, all selectable via an ipad. The ipad even control the curtain open/close! Room is extremely comfortable even though sleeping on the floor mats. The full tatami floor made breathing very soothing and natural. The spa has an indoor and outdoor so nothing really special here, although the water temp is Breakfast was truly a whole new experience whereby we are served individually by a waiter with traditional Japanese fare. Food was really fresh, tasty and authentic Only sad thing that it is pricey but that should be expected for an authentic and traditional Japanese experience.
Amazing Ryokan with superb breakfast and food (included in the Agoda package). Staff were excellent and even provided us two-way transfer (on a Mercedes MPV) from the JR station. Location is a little away from main tourist attractions but is otherwise an excellent choice to rest and relax!
Beautiful traditional Hot spring resort”
This place is especially beautiful in winter when it is snowing. We had a view of the ocean from our room and from the hot spring bath. The staff are incredibly helpful and hospitable. 10 out of 10! Would recommend it to anyone!
Thank you for staying with us at Wakamatsu Hakodate. Hakodate's summer is just as beautiful and provids a different ambience. Hope there will be another chance in the future to serve you again.
I drive to here from Sapporo around 5 hour, but i will come back again. The hotel is very nice, including dinner and breakfast ,food is very nice. Yumi ! The staff all is very profession . But the hotel is no wifi.
Best experience I have in a hotel! ”
This hotel will blow your mind. It is not cheap, but every cents well spent! The service is excellent! The hotel is a traditional Japanese building with o pu 20+ rooms, I was treated like royalty in there. My room has a great ocean view, it's all the view ocean, no border ocean, breathtaking. Dinner and breakfast were served to my room, traditional Japanese food. Lots of dishes, lots of local seafood, it was so good. I enjoyed the hot spring too. My advice is if you could afford the price, this hotel is a must try! Consider the quality of the two meals included, I will say the price is not expensive at all, actually, every cent well spent. I would highly recommend KRW, a truly remarkable stay experience for me.
Wakamatsu Hot Spring Resort