Wakamatsu Hot Spring Resort
Wakamatsu Hot Spring Resort
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"Staffs are friendly and helpful."

Siew T.

|

August 22, 2017

 Wakamatsu Hot Spring Resort
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Guestroom Wakamatsu Hot Spring Resort
Guestroom
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Dining room/area Wakamatsu Hot Spring Resort
Dining room/area
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Entrance Wakamatsu Hot Spring Resort
Entrance
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See map Wakamatsu Hot Spring Resort
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Excellent
Location
8.8
See all 52 photos Wakamatsu Hot Spring Resort
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What guests are saying:
No cons. Everyone was very friendly.
Anthony from United States
Family with teens
This place is especially beautiful in winter when it is snowing. We had a view of the ocean from our room and from the hot spring bath. The staff are incredibly helpful and hospitable. 10 out of 10! Would recommend it to anyone!
Teresa from Australia
Group
Exceptional services
Chonnakarn from Thailand
Couple
Beautiful resort with a view, room is very spacious. Great onsen facility. Will come back again.
Lay from Australia
Family with young children
service & location very comfortable.hot spring two thumbs up
MANLI from China
Solo traveler
Excellent hot spring, friendly staff, clean rooms and amenities, delicious food!
Ang from United States
Couple
Very unforgettable and really enjoyable stay. The breakfasts and dinner her were extraordinary!
Jinsong from China
Couple
Fabulous stay with very good spa facilities. Unfortunately, we were there when the weather was cold so we could not enjoy activities outside.
Vallobh from Thailand
Family with teens

Wakamatsu Hot Spring Resort

Excellent location
What's nearby?
Exceptional
From 203 reviewsSee what guests said
9.3
/
10
Exceptional room comfort and quality
9.8
Recommended by 95% of guests
Value for money8.9
Distance to city center5km
Location rating8.8
Nearest airportHakodate Airport (HKD)
Distance to airport2.6 km
  • Air conditioning

  • Daily housekeeping

  • Shops

  • Laundry service

Room choices
9.8
Exceptional
Room comfort & quality
Japanese Style Superior
Japanese Style Superior
...
  • Room size: 68 m²/732 ft²
  • Ocean view
  • 4 futons
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Japanese Style Standard Room
Japanese Style Standard Room
...
  • Room size: 60 m²/646 ft²
  • Harbor view
  • 3 futons
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Japanese Style Superior Room
Japanese Style Superior Room
...
  • Room size: 68 m²/732 ft²
  • Ocean view
  • 3 futons
Enter dates to see prices
Japanese-Style Superior Room - Breakfast and Deluxe Dinner Included
Japanese-Style Superior Room - Breakfast and Deluxe Dinner Included
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 4 futons
Enter dates to see prices
Japanese-Style Superior Room - Breakfast and Dinner Included
Japanese-Style Superior Room - Breakfast and Dinner Included
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 4 futons
Enter dates to see prices
Japanese-Style Standard Room - Breakfast and Deluxe Dinner Included
Japanese-Style Standard Room - Breakfast and Deluxe Dinner Included
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 3 futons
Enter dates to see prices
Room Selected at Check In
Room Selected at Check In
...
  • Room size: 60 m²/646 ft²
  • Harbor view
  • 2 single beds and 2 futons
Enter dates to see prices
Stateroom, Suite, Annex Japanese-Western mixed - Non-Smoking
Stateroom, Suite, Annex Japanese-Western mixed - Non-Smoking
...
  • Room size: 91 m²/980 ft²
  • Non-smoking
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Japanese-style Room (New Building)
Japanese-style Room (New Building)
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
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Japanese-style Room (New Building)
Japanese-style Room (New Building)
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
Enter dates to see prices

What people love about the property

  • "Staff is very helpful and accommodating."

    cynthia

    |

    March 11, 2017

  • "The staff are incredibly helpful and hospitable."

    Teresa

    |

    February 21, 2017

  • "Beautiful resort with a view, room is very spacious."

    Lay H.

    |

    February 4, 2017

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More about Wakamatsu Hot Spring Resort

More about Wakamatsu Hot Spring Resort

"Room is spacious with good sea view."

Helen

|

May 19, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Staffs are very friendly and helpful."

ruiyi

|

July 14, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (204)Booking.com Reviews (214)
9.3
/
10
Exceptional
Cleanliness9.8
Facilities9.1
Location8.8
Room comfort and quality9.8
Service9.7
Value for money8.9
Provided by verified guests of Agoda
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All guests (204)
All room types
Showing 111 verified guest comments
12345
10.0
Exceptional
Xiaonong from China
Family with teens
Japanese Style Superior
Stayed 5 nights in September 2018
Exceptional”
Location of the hotel is on the beach, and very good sea view from room window. Staffs are so helpful and hospitality, and are deeply impressed. A very joyful place for relaxation.
Reviewed October 04, 2018
9.6
Exceptional
Paweennuth from Thailand
Couple
Japanese Style Standard Room
Stayed 1 night in May 2018
A real hidden gem and a perfect place for a retreat.”
One of the Best ryokan in Hokkaido with exquisite kaiseki. The staff is very diligent, polite and super helpful - 5 star hospitality at it's very best.
Reviewed June 25, 2018
9.6
Exceptional
Paweennuth from Thailand
Couple
Japanese Style Standard Room
Stayed 1 night in May 2018
Wonderful Stay! - Best Ryokan in Hakodate”
Surpassed all our expectations - absolutely lovely with warm welcoming staff. Both Kaiseki (breakfast & dinner) was superb. The only problem was the smell from the coffee sink, it was so strong that i had to held my breath every time I tried to get to the bathroom. All in all a very pleasant stay :)
Reviewed June 25, 2018
10.0
Exceptional
Michelle from Singapore
Family with young children
Japanese Style Superior
Stayed 3 nights in June 2018
It is simply the best accommodation I had so far in Japan! ”
The breakfast and dinner prepared by the Chef is by far the best that I had after visiting Japan for the 5th time. The room with ocean view is simply amazing! The onsen is awesome and the hotel is within walking distance to the tram station. Overall, we enjoyed our stay so much that I know I will stay in this hotel if I come back to Hakodate again!
Reviewed June 08, 2018
9.6
Exceptional
Seng from United States
Family with teens
Japanese Style Standard Room
Stayed 2 nights in May 2018
Very nice, friendly n clean place”
Bed was very comfortable n view from bedroom was great
Reviewed June 04, 2018
10.0
Exceptional
Somkriat from Thailand
Couple
Japanese Style Standard Room
Stayed 1 night in February 2018
Great place for vacation with lover”
The best in everything
Reviewed May 31, 2018
9.6
Exceptional
Victoria from United States
Couple
Japanese Style Standard Room
Stayed 1 night in March 2018
Relaxing stay”
I wish we got to stay another night. The staff are very hospitable and helpful if you need assistance. We were trying to meet friends near by and we couldn't figure out where the location was and they helped us figure where and transportation. They welcome you in with a matcha tea and a house pastry that was really yummy. The food for breakfast and dinner was great if you're not squirmish about trying different cuisines (if you don't eat anything but western dishes i.e. fries, mash potatoes, corn, pot roast etc. eating here is not for you but you can go around to find something). Their room was spacious, comfy, and updated with tech that is useful and enjoyable to use. Would I stay here again? MOST DEFINITELY!
Reviewed May 26, 2018
8.8
Excellent
Michael from Canada
Group
Japanese Style Superior
Stayed 1 night in April 2018
A simple, but finely executed ryokan experience”
Perfect service and excellent dining. The room designs are a modern implementation of the quintessential ryokan experience. The view of the onsen combined with the refreshing sea breeze provides for a perfect way to relax. Wakamatsu doesn't try to do a lot, but does everything they try with impeccable taste and refinement.
Reviewed May 05, 2018
2.4
Yi from Malaysia
Family with teens
Japanese Style Superior
Stayed 1 night in April 2018
Staff do not speak English ”
Staff do not speak English . It’s so hilarious when you feel hungry in the midnight and you request for room service but they don’t understand you . Lol
Reviewed April 19, 2018
10.0
Exceptional
Di from China
Family with teens
Japanese Style Standard Room
Stayed 1 night in February 2018
Very good traditional Japanese hotel”
This is the best hotel in our trip this time, we have lived in 11 hotels in almost 20 day’s. Very very good view of the ocean, the location is near the bs station, the style of the hotel is high level traditional Japanese style, quiet but very considerable. The iPad makes the room high tech, although I didn’t use it a lot. The room is very big comparing the other hotels I’ve been in Japan. The food also good and have its thought in it, cause they don’t provide the set to children, which is I think it’s good, the set is too full even for adult, my 7 years old son really left a lot in other hotels, I ate them all which made me uncomfortable. But I feel very released in this hotel :). I feel sad that we didn’t spend more nights in this hotel, i will definitely book this hotel next time.
Reviewed February 18, 2018
10.0
Exceptional
Moi from Malaysia
Couple
Japanese Style Superior
Stayed 1 night in February 2018
Best Stay in my Life”
Spent 1 night here in Feb 18 and both my husband and I were treated like a royal guest. You will find only the best service in this ryokan and the best Japanese food. Truly demonstrated the spirit of Omotenashi. Room with Seaview is spectacular, we were lucky to see a seagull resting at our front balcony in the morning as well.
Reviewed February 13, 2018
10.0
Exceptional
Adeline from Indonesia
Group
Japanese Style Superior
Stayed 2 nights in December 2017
One of our best stay”
Awesome service!
Reviewed December 22, 2017
6.8
Good
Wai from Hong Kong
Family with teens
Japanese Style Superior
Stayed 1 night in December 2017
Good”
The hotel is nicely decorated and very clean. Most of the staff were very helpful. However, we had an unpleasant experience at the end of our stay. As. the lady of the front desk told us that our request for a medium taxi to the JR station could not be entertained, my daughter got a taxi at the road near the entrance of the hotel by herself. When we arranged to put our baggages on the taxi, the hotel staff stopped us and asked the taxi driver to leave without our consent. While we appreciate not all the hotel staff could speak and understand English, however, the staff was rude to us in this matter. After the taxi went away, we were helpless as we had to catch the train. Finally, we could not get another taxi and were forced to take the bus which was not frequent. This incident had spoilt our mood as well as the good impression on the hotel.
Reviewed December 17, 2017
10.0
Exceptional
Freddy from Singapore
Couple
Japanese Style Superior
Stayed 2 nights in October 2017
Fantastic stay!”
Staff was wonderful, facilities were beautiful and it's located near a great ramen place (一文字)
Reviewed October 19, 2017
6.8
Good
Siew from Singapore
Group
Stayed 1 night in August 2017
Good”
Staffs are friendly and helpful. Room are nice too. But the foods is not well prepare by them. When we want to order dinner, alot of stuffs dont have and we want to order breakfast they say sold out (we want to order on the previous day). Cant expect this from a hotel and the hotel is not cheap per day.
Reviewed August 22, 2017
8.8
Excellent
Yuen from Hong Kong
Family with teens
Stayed 2 nights in August 2017
Excellent service and beautiful room + view. ”
Room is fairly larger than expected enabling 4 of us staying comfortably. Superb hotel service welcoming all of us from the entrance to the room, the complimentary tea set are very delicious too! It's really a great place to stay!!!
Reviewed August 19, 2017
7.6
Very good
Marc from United States
Couple
Japanese Style Superior
Stayed 1 night in August 2017
Great food and facilities ”
Beautiful welcome and amazing food. The building is very well maintained and the rooms are very pleasant, with a very Japanese feel. The futon beds are extremely comfortable. Hakodate is not a very interesting city unfortunately so you will not do much outside of the resort (we visited fort Goryokaku) but it made for a pleasant break between the train rides.
Reviewed August 19, 2017
10.0
Exceptional
jackie from Singapore
Family with young children
Japanese Style Superior
Stayed 2 nights in August 2017
Great ryokan”
This is a 10 out of 10 for me. Beautiful and very well maintained ryokan with fantastic staff and views. Very luxurious and absolutely loved every moment in this ryokan.
Reviewed August 14, 2017
8.4
Excellent
ruiyi from China
Family with young children
Japanese Style Standard Room
Stayed 1 night in July 2017
wonderful stay”
staffs are very friendly and helpful. nice view from room and open hot spring.
Reviewed July 14, 2017
9.6
Exceptional
Kok from Singapore
Family with young children
Japanese Style Superior
Stayed 1 night in June 2017
Very elegant, exquisite and great Japanese feel”
Everything about the hotel is about fine details and great emphasis on traditional Japan with modern infusion. Reception was authentic with a reception counter carved out from a large piece of tree trunk. Probably very old with a large crack down 1 side but the polished and woody feature more than made up for it. The waiting area just after registration was a table also made out of a HUGE LONG single piece wood and looked really exquisite. The welcome snack and sencha was really good and authentic Room is huge with a great sea view. We even had seagulls resting on the balcony just beyond the outer window within arms length. Choice of lighting was excellent between warm, normal etc, all selectable via an ipad. The ipad even control the curtain open/close! Room is extremely comfortable even though sleeping on the floor mats. The full tatami floor made breathing very soothing and natural. The spa has an indoor and outdoor so nothing really special here, although the water temp is Breakfast was truly a whole new experience whereby we are served individually by a waiter with traditional Japanese fare. Food was really fresh, tasty and authentic Only sad thing that it is pricey but that should be expected for an authentic and traditional Japanese experience.
Reviewed July 12, 2017
12345
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