A special and memorable experience”

We had a 5 day stay at the Waldorf Hotel in Dubai to celebrate our 30th anniversary. We were welcomed at the hotel with a suite upgrade and everything from then on was just fantastic. The room, the amazing palm / marina view, the pool, the service, the breakfast and the staff politeness / friendliness was just fantastic and created such an enjoyable and memorable experience. One of the best hotels we've ever stayed in and we highly recommend this hotel if you plan to holiday in Dubai.

Just Perfect ”

We booked 2 nights at the Waldorf in our 4 day stay in Dubai... and we didn't leave the Hotel for 36 hrs! We decided it was the best thing about Dubai. We booked a Suite with club lounge access. The room was incredible with a view to die for and the extras just kept coming all day. The beach and pools were private and very well set out, with again great a view. The club lounge was the best I have ever been in the world, the view, staff, comfort, spacious layout and thats before we get to the complimentary happy "hour" its 3 hours long with more substantial food than you would get at a 5* restaurant in town, all washed down with a fully stocked bar (All free flow). Spend the money for the suite and club access, it is worth it! :)

Hotel excellent, service poor”

The hotel decor and rooms were amazing, beautiful rooms, amazing hotel, swimming pool area beautiful. However, the visit was totally overshadowed by very poor service. From the moment we were left waiting for valet parking, to having to carry heavy case and bags whilst staff stood watching it was below standard for a luxury hotel. We informed the desk staff and they just looked at us and said 'oh'.. first impressions really do count and they were not good at all. Similarly, around the swimming pool the service to order drinks was slow, we ordered food and it came without knives and forks and despite asking three different members of staff we waited 15 minutes so the food was cold. The check in and check out procedure seemed overly slow and we waited over 15 minutes for the car which in over 40 degree heat was a sweaty experience. We have stayed in 4-5 Palm and Dubai hotels and despite the beautiful building and room, the experience was spoiled by unusually poor service for the quality of the Waldorf Astoria Hotel.

Ok for a short break”

The Waldorf at the Palm Jumeirah was a lovely hotel, situated on the beach at the Palm. The view was great, and a morning swim at the beach was great. However, service was intermittent. While everyone was polite and helpful, requests such as for room cleaning, were not followed up in a timely manner. As well, as a solo traveler I felt like the hotel catered more to family groups. While the room price was good, the meal costs were substantial and with no nearby alternative, there was really not much choice. It is also some distance from other attractions unless you are wanting to visit someplace like Atlantis. All in all, this was a satisfactory visit but I would probably not choose it again as my location of choice.

Nice hotel”

Clean large rooms with good staff - we were put into a partial view room even though hotel seemed empty. Concierge parking complimentary - you need a car if you want to stay here and see Dubai as it is a long way to the base of the Palm. Overall a good experience and good for those wanting to sit on a beach or stay confined to Palm. For travellers Westin is probably more convenient- staff very helpful

Exceptional”

Opulent hotel in hedonistic Jumeira Palm. Loved the motor yacht transfer to Dubai Marina for an evening out. Upgraded room was very special too. We were very well looked after, thank you.

Holiday in Dubain”

The property is spectacular with great amenities. Excellent food although expensive. The problem with had was that our room was not serviced very well. There were very few toiletries in our room when we checked in (one small bottle of shampoo for my husband and I to share!). The next day, after we returned from a day of sightseeing at 4.30 pm our room had still not been serviced. This is not what I would expect from a 5 star hotel. Have stayed at the Astoria in New York and their service was impeccable.

Wedding Anniversary weekend”

Lovely hotel with excellent rooms and great service. Highly recommend for families or couples. The breakfast is great with gluten free bread and bakes available. The smell of the hotel was amazing whether in the lobby, lifts or corridors to rooms. The Gym was 'A' class in terms of equipment. The only trouble we faced was on the road on the Palm getting to the hotel where road works and detours were a distraction and annoying some times.

Great hotel”

Me and my husband had an excellent holiday in Dubai staying with this hotel. The staff are nice, the facilities are amazing and clean, and the restaurants are good!

it's been wonderful experince”

it's brand new just opened in dubai but the have every thing i look for in hotel relaxation and beach

Exceptional”

Gorgeous hotel fabulous location, good choice of restaurants, don’t recommend the cappuccino in the poolside restaurant Mezzerie too small & well over price & tasted nothing like a real cappuccino!

Awesome room and hotel”

our room was amazing with a massive balcony and a beautiful bathroom. great breakfast and beautiful overall hotel. the staff were really nice, attentive and very helpful. everything we wished and hoped from the place.

Fantastic hotel”

From the moment we arrive until the moment we left we were treated like royalty. The service was impeccable, we wanted for nothing. The Hotels facilities and décor were truly luxurious, everything you would expect from a 5 star hotel and more. I highly recommend the breakfast, it was delicious and catered perfectly for everyone.

Short break ”

Loved this hotel and would stay again. The staff are amazing nothing is too much trouble. Rooms comfortable and huge, huge bed. Breakfast very good.

Great beach and location”

Service was excellent. We ask at the reception to show us the view from higher floors and the guest relation guys were more than happy to assist. It was Ramadan but the hotel has all facilities to make it more comfortable for you and we eat inside of the restaurant on the pool area.

so nice”

So good hotel there is no hotel in dubai like this hotel

Relaxing, serene”

It was a great relaxing stay, me and my 11-year old daughter really enjoyed; nice warm pool. The only issues possibly were minibar not replenished during a week, one time, when there was less staff, the breakfast area was not properly clean and it took staff a long time to service clients; access to one of the pools was not allowed to youngsters under 18, even quiet, well behaved and good swimmers. Probably, that's why the pool is basically empty while the other is overcrowded.

Exceptional”

Fabulous hotel and staff location is approx 30 min drive to the city centre however, we prefer to be away from the hustle and bustle. We would absolutely stay at this hotel again perfect for us.

Great views, beautiful rooms”

It's relatively new so quite quiet which means you get really great attention from staff. The amenities are perfect - swimming pool and beach. In the UAE, don't forget your passports! I liked the serenity of the area and it has a great view on to the Atlantis. There's a lovely ye olde NY bar but there aren't many people, so the atmosphere is still lacking. Overall, a wonderful place.

Very Special Hotel/Resort”

Exceptional in every way. Staff very professional and helpful. Ideal for young families but also all other age groups as well. A distance from the spectacular centres but a very efficient shuttle bus service is provided throughout the day free to all residents. Breakfast area is spacious with an enormous variety of foods and the poolside restaurants need to be experienced. The Gym facilities are first class open 24hrs with a highly trained and experienced staff member present.