Great beach, great views, amazing staff. Buffet breakfast was just okay...
One of the best hotel I have stayed at.”
Room was spacious, very clean and very luxurious. Received a very yummy chocolate cake after staff knew it was our anniversary. Love their attention to details. Oh and they have very nice bathroom robes too!
Great views, beautiful rooms”
It's relatively new so quite quiet which means you get really great attention from staff. The amenities are perfect - swimming pool and beach. In the UAE, don't forget your passports! I liked the serenity of the area and it has a great view on to the Atlantis. There's a lovely ye olde NY bar but there aren't many people, so the atmosphere is still lacking. Overall, a wonderful place.
Unfortunately this was the worst stay in 5 star hotel ever ever in my life !!!!”
I booked this hotel last year for same occasion my husband birthday!! It was really good that i choosed it again this year!! But we were shocked!! This time is was terrable!!!! Terrified stay!!!!! So bad !!!!! The bed was like you are sleeping in the desert without any touch of comfort!!!! The matres was bad and gamaged!!! We complained after the first night they did nothing!!!! It was worst that before!!! I had seveeeer back pain I couldn’t sleep all night both of them!!!! My husband was feeling bad!!!!! After all of this suffering they called us at the check out time kicking us out from the room!!! They said you should check out now we need the room asap!!!!!!!!! This is so rooood and this experience was the worst ever to us The first time we leav the hotel and we are lile omg finally we are. Out from this bad place !!! We will never be here again!!!!!
Very elegant bathrooms, clean and spacious bedrooms. The balcony was huge and we got one that had a direct view of the Burj al Arab. Breakfast was mediocre, although they had a great selection, their food was surprisingly bland. I appreciated housekeeping twice a day.
Lovely time ”
I’d like more food choices for kids in other restaurants. The park needs fixed up and charging 50dhs for a bottle of beer, is just nuts. At least make it a pint
Nice hotel ”
Every thing is wonderful
Nice place with friendly staff and very cool place for couples , but the price is very high ”
Nice place with friendly staff and very cool place for couples , but the price is very high
Best breakfast in dubai”
Pros clean rooms nice staff nice beach .Cons a little hard to get a late check out
Just Perfect ”
We booked 2 nights at the Waldorf in our 4 day stay in Dubai... and we didn't leave the Hotel for 36 hrs! We decided it was the best thing about Dubai. We booked a Suite with club lounge access. The room was incredible with a view to die for and the extras just kept coming all day. The beach and pools were private and very well set out, with again great a view. The club lounge was the best I have ever been in the world, the view, staff, comfort, spacious layout and thats before we get to the complimentary happy "hour" its 3 hours long with more substantial food than you would get at a 5* restaurant in town, all washed down with a fully stocked bar (All free flow). Spend the money for the suite and club access, it is worth it! :)
Wedding Anniversary weekend”
Lovely hotel with excellent rooms and great service. Highly recommend for families or couples. The breakfast is great with gluten free bread and bakes available. The smell of the hotel was amazing whether in the lobby, lifts or corridors to rooms. The Gym was 'A' class in terms of equipment. The only trouble we faced was on the road on the Palm getting to the hotel where road works and detours were a distraction and annoying some times.
Clean large rooms with good staff - we were put into a partial view room even though hotel seemed empty. Concierge parking complimentary - you need a car if you want to stay here and see Dubai as it is a long way to the base of the Palm. Overall a good experience and good for those wanting to sit on a beach or stay confined to Palm. For travellers Westin is probably more convenient- staff very helpful
Great beach and location”
Service was excellent. We ask at the reception to show us the view from higher floors and the guest relation guys were more than happy to assist. It was Ramadan but the hotel has all facilities to make it more comfortable for you and we eat inside of the restaurant on the pool area.
Holiday in Dubain”
The property is spectacular with great amenities. Excellent food although expensive. The problem with had was that our room was not serviced very well. There were very few toiletries in our room when we checked in (one small bottle of shampoo for my husband and I to share!). The next day, after we returned from a day of sightseeing at 4.30 pm our room had still not been serviced. This is not what I would expect from a 5 star hotel. Have stayed at the Astoria in New York and their service was impeccable.
Awesome room and hotel”
our room was amazing with a massive balcony and a beautiful bathroom. great breakfast and beautiful overall hotel. the staff were really nice, attentive and very helpful. everything we wished and hoped from the place.
a nice place for the family to relax and enjoy the beach and the lovely pool, had wedding to attend there which was fabulous the hotel was new so you could feel the staff are still not well coordinated, but sure they did their best to make our stay confortable
From the moment we arrive until the moment we left we were treated like royalty. The service was impeccable, we wanted for nothing. The Hotels facilities and décor were truly luxurious, everything you would expect from a 5 star hotel and more. I highly recommend the breakfast, it was delicious and catered perfectly for everyone.
It was a great relaxing stay, me and my 11-year old daughter really enjoyed; nice warm pool. The only issues possibly were minibar not replenished during a week, one time, when there was less staff, the breakfast area was not properly clean and it took staff a long time to service clients; access to one of the pools was not allowed to youngsters under 18, even quiet, well behaved and good swimmers. Probably, that's why the pool is basically empty while the other is overcrowded.
Very clean, nice 5 star hotel Friendly staff, Helpful staff Nice location Great food
Nice place and nice staff
Very excellent expericence
Attentive service, beautiful and elegant resort
very nice ”
very very nice
this hotel is amazing hotel
Very lovely and calm hotel ”
It was a very lovely stay. I enjoyed the elegant modern style
i wish there were special rates for spa treatments for hotel guests
Hotel excellent, service poor”
The hotel decor and rooms were amazing, beautiful rooms, amazing hotel, swimming pool area beautiful. However, the visit was totally overshadowed by very poor service. From the moment we were left waiting for valet parking, to having to carry heavy case and bags whilst staff stood watching it was below standard for a luxury hotel. We informed the desk staff and they just looked at us and said 'oh'.. first impressions really do count and they were not good at all. Similarly, around the swimming pool the service to order drinks was slow, we ordered food and it came without knives and forks and despite asking three different members of staff we waited 15 minutes so the food was cold. The check in and check out procedure seemed overly slow and we waited over 15 minutes for the car which in over 40 degree heat was a sweaty experience. We have stayed in 4-5 Palm and Dubai hotels and despite the beautiful building and room, the experience was spoiled by unusually poor service for the quality of the Waldorf Astoria Hotel.
The hotel was let down by the staff”
This is a great hotel let down by the staff. At first my check in was delayed for three hours although I have arrived at the hotel check in time. The beach service was very slow. Before leaving the hotel at night I have requested an extra bed, I came back after fours hours and of course it was not there. During the breakfast buffet I have asked the staff for coffee and again waited for a long time without getting any (I actually went to the kitchen myself to get the coffee). The problem here is that all of my requests were acknowledged by a hotel staff and then ignored. This issue is persistent in all hotel departments; reception, beach service, housekeeping and restaurants.
I was not happy with the room”
amazing hotel ”
Really amazing hotel from the staff to the room to their facility
Impeccable service and staff ”
Impeccable Service staff Good location Good value Very friendly for child
Opulent hotel in hedonistic Jumeira Palm. Loved the motor yacht transfer to Dubai Marina for an evening out. Upgraded room was very special too. We were very well looked after, thank you.
Two Days at the Waldorf”
Second visit. Great service. Attentive staff. Relaxing adult pool.
what a wonderful place to stay - ”
our stay was wonderful, mixup in our arrival time, but staff did their best to help us so we could get into a room earlier than expected
best week end ever”
Very rexaxing for an older couple!”
Excellent, highly recommended.
I love the bathroom and pool. The only negative was the food.
Good hotel to stay with froendly staff. Could have more activity for kids
great and relaxing”
i like the hotel staff specially the receptionist mandi and adham
it's been wonderful experince”
it's brand new just opened in dubai but the have every thing i look for in hotel relaxation and beach
Me and my husband had an excellent holiday in Dubai staying with this hotel. The staff are nice, the facilities are amazing and clean, and the restaurants are good!
Fabulous hotel and staff location is approx 30 min drive to the city centre however, we prefer to be away from the hustle and bustle. We would absolutely stay at this hotel again perfect for us.
I write note it is my marriage anniversary but the”
So good hotel there is no hotel in dubai like this hotel
Muto simpático, com funcionários extremamente atentos, simpáticos e de uma delicadeza extrema. È bom pensar em voltar pois é um Hotel excelente
진짜 잊을수없는 추억을 호텔에서 남겼어요”
너무너무 좋았습니다 월도프 아스토리아를 이 가격에 묵을수 있는 두바이 팜주메이라가 너무 사랑스럽게 느껴졌어요 저는 일정상 2박만 하였는데 호텔에서 나오기가 싫었습니다. 모든직원이 너무나 친절하고 좋았어요. 두바이여행의 꽃이었습니다
So good , only traffic is not so conveni ”
كل شي جيد في الفندق وهدوء المكان وكل الخدمات ماعدا الرسوم المفروضة على نادي الاطفال اذا تجاوز الطفل ساعتين حيث كل الفنادق تعتبر نادي الاطفال مجانا كنوع من الخدمات الترفيهية للعائلة وخاصة ان لا يوجد في النادي انشطة والعاب كثيرة تستحق دفع هذه الرسوم
فندق رااع جدا موقع ممتاز نخله جميرا”
كانت زياره جميله وارائعه استقبال حار ضيافه وكرم عربى اصيل وجوه مبتسمه مرحبين بك وبالاسره ولكن كان هنالك استياء عام من الضيوف لعدم استلاام الغرف قى الوقت المحدد اعتقد ان اداره الفندف فشلت في اول اختبار لهم من حيث استيعاب العدد الكبير لوجود اجازه عامه في الدوله وشكرا
فندق قوي بس مشكلته بعييد ”
الاقامه بصراحه كانت حلوه ،، بس حاشتني بعض المشاكل ،، الماي الي بالحمام ضعيف ، خدمة السيارات سلموني السيارة ريحتها زقاير
الموقع ووسع الغرف يميز هذا الفندق
فخامة هدوء استرخاء
رائع في كل شئ”
الفندق جميل في كل شيء