Very good 8.0
Based on 221 reviews

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About this property

Description

Suitable for business or leisure trips, this famous, luxurious hotel is located in the center of New York City on Park Avenue. The elegant guestrooms are equipped with mini bars, televisions with lodgenet, marble bathrooms, and complimentary USA Today newspapers. The on-site restaurants feature first-class restaurants such as Peacock Alley, Oscar’s American Brasserie, and Inagiku. After experiencing gourmet dishes, head to the Bull & Bear Steakhouse and Bar for a few beers or mixed drinks. The travel and transportation services can assist in helping you navigate through the city. After a busy day of sightseeing and walking around the town, return to the hotel for a pampering session at the Guerlain Spa. The hotel is ideal for travelers who want to live in luxury while in New York. To make your reservation at Waldorf Astoria New York Hotel, just enter your travel dates on our secure online booking form and submit.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Spa
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Distance to Airport: 13 mi
Non-Smoking Rooms / Floors: Yes
Number of Floors: 27
Number of Rooms : 1232
Room Voltage: 110
Time to Airport (Minutes): 30
Year Hotel Built: 1929
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type
Very good



based on 221 reviews
  • Cleanliness 8.1
  • Facilities 7.6
  • Location 9.1
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 7.4
  • Food and dining 7.5
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Nupranwong from Thailand
Group
1 Queen Bed Deluxe Room
Stayed one night in March 2016
Best of the Best
Everything was perfect , we stayed in one of the tower suit room , Our suit had kitchen , dinner room , living room ( with piano ) , large bathroom and perfect view from the bedroom , we will definitely stay here again Thank you so much
Reviewed September 25, 2016
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Uzoamaka from Nigeria
Family with young children
King Room - Non-Smoking
Stayed one night in August 2016
The hotel was excellent
Every dine spent was well spent however they will have to review policy for traveller's that want extended check out time
Reviewed August 26, 2016
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Sally-anne from Australia
Solo traveler
Superior Double Room with Two Double Beds
Stayed one night in August 2016
Banking on a name
I found the hotel to be highly over rated for what you pay. No breakfast included. No staff to assist with bags to the room, had to take our own luggage to cloak room. Old band aides found on the floor next to the bed.Think other hotels would provide better service and I think the Waldorf trades on a past era.
Reviewed August 20, 2016
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PAMELA from Philippines
Group
Superior Double Bed
Stayed 2 nights in May 2016
Not worth it! Never again!
The hotel is located behind the waldorf towers, so separate entrances. Unsteady to NO wifi access in room. Breakfast at the lobby only offers very limited (5 choices) all eggs menu. Hosekeeping came inside room without knocking and literally threw the lacking toiletries in our bed, with nary a word. Talk about courtesy & respect!
Reviewed May 18, 2016
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Christopher from United States
Couple
King Room - Non-Smoking
Stayed one night in April 2016
Living a Legend
The Waldorf Astoria is the stuff of legends, movies, and history! When Agoda offered a great deal for a night at the grand hotel, my wife and I decided to celebrate our joint birthdays in NYC. The valet parking was smooth and delivered our luggage to our room efficiently and promptly. The check in had a little wait, and we beat the long check out line the next day, so you'd think that a hotel of that luxury would have more registration staff. The room was delightful, luxurious and comfortable. However, while the booking promised us a King bed, we got a Queen. I didn't complain but probably should have. The Wi-Fi never worked even though I got it complimentary with my Hilton Honors program. The view outside was of a construction crew, and I understand the old lady is going through a makeover. The $27 carafe of room service coffee was a little steep but the $50/per person breakfast buffet offered a generous spread. All in all, we had a great weekend exploring the Big Apple and the fascinating history of this great hotel.
Reviewed May 01, 2016
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Hanhee from South Korea
Solo traveler
Luxury Double
Stayed 6 nights in April 2016
Excellent
Very good excellent!
Reviewed April 09, 2016
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Hans from Switzerland
Business traveler
1 Queen Bed Deluxe Room
Stayed one night in February 2016
Sunday in NY
intersting history / building style
nice
Reviewed February 25, 2016
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Dan from Romania
Business traveler
1 King Bed Superior Room
Stayed 7 nights in November 2015
Good location, dissapointing hotel
Location, location, location
In spite of the great location and history, the Waldorf Astoria NY does not live up to its reputation. The overall feeling is of old and poorly maintained rooms and facilities. The staff is not up to the pretended four stars with issues regarding privacy and attitude. Definitely a bad deal in terms of value for money.
Reviewed December 10, 2015
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Suzanne from Australia
Solo traveler
1 King Bed Superior Room
Stayed 6 nights in October 2015
Great location but better choices to be had
Location, location and staff out front grabbing taxis.
Being iron deficient, I wanted to have some milk in my room which I put in the mini bar fridge. The maids took it out and left it in the sun to spoil. To be fair, when I complained, they offered to replace to replace the milk and offered me a reimbursement to the room for "using" the mini bar fridge - even though I'd used nothing in it. The maids also failed to put clean glasses in the room on one evening when I'd been out all day and got back late from opera the bed hadn't been properly made. My room 1732 was opposite a good lift and so had to put up with noise 27/7 whenever I was in the room. Carpet threadbare and room in need of refurbishment. The main lobby downstairs is impressive though. But not the type of iconic experience I was hoping for. Wish I'd picked somewhere else.
Reviewed October 27, 2015
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Leormie from United States
Business traveler
Superior Double Bed
Stayed one night in October 2015
Very good.
friendly staff, very clean, nice bed and very soft pillows
Very good!
Reviewed October 20, 2015
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