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9.1

Exceptional
/10
(3,485 reviews)See what guests said
View3
Food & Dining2
Breakfast2
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Banque de l'Indochine Building (29, The Bund)

80 m

Three on the Bund

90 m

Shanghai Association

90 m

Shanghai Asian Building

100 m

Sassoon House

110 m

Popular landmarks
Yu Garden (Yuyuan)

580 m

The Bund (Wai Tan)

740 m

Nanjing Lu (Nanjing Road)

1.0 km

Oriental Pearl Tower

1.1 km

Shanghai Tower

1.4 km

Closest landmarks
Yokohama Specie Bank Building, Shanghai

150 m

Bank of Taiwan Building (16, The Bund)

150 m

Shiliupu

220 m

Shanghai Bund Weather Signal Station

230 m

Waitanyuan

250 m

Waldorf Astoria Shanghai On the Bund

"Amazing view of the bund and great hospitality!"

Ying - November 4, 2021
King Deluxe City View With Room - Guestroom Waldorf Astoria Shanghai On the Bund
Lobby Waldorf Astoria Shanghai On the Bund
Lobby Waldorf Astoria Shanghai On the Bund
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Waldorf Astoria Shanghai On the Bund

No.2 Zhongshan Dong Yi Road, The Bund and North Bund, Shanghai, China, 200002 - See map

In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in The Bund and North Bund, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 710 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Value for money8.4
Distance to city center1.Km
Location rating9.4
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport15.5 km

Rooms available at Waldorf Astoria Shanghai On the Bund

Exceptional
Room comfort & quality

9.3

King Luxury Panorama River View Suite
...
  • Room size: 110 m²/1184 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Double Queen Deluxe Panorama River View Room
...
  • Room size: 50 m²/538 ft²
  • River view
  • 2 queen beds
Enter dates to see prices
King Deluxe Panorama River View Room
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Heritage Club River View Suite
...
  • Room size: 95 m²/1023 ft²
  • River view
  • 1 king bed
Enter dates to see prices
King Junior Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Noble Suite
...
  • Room size: 210 m²/2260 ft²
  • River view
  • 1 super king bed
Enter dates to see prices
King Bund Heritage Suite
...
  • Room size: 75 m²/807 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Heritage Luxury River View Suite
...
  • Room size: 120 m²/1292 ft²
  • River view
  • 1 king bed
Enter dates to see prices
King Luxury Suite
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe City View With Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Waldorf Astoria Shanghai On the Bund?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Waldorf Astoria Shanghai On the Bund?

Waldorf Astoria Shanghai On the Bund is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Waldorf Astoria Shanghai On the Bund also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Waldorf Astoria Shanghai On the Bund has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Waldorf Astoria Shanghai On the Bund?

Start your mornings right, with the continental and buffet breakfast options offered at Waldorf Astoria Shanghai On the Bund. Adults can enjoy breakfast offered with an additional charge of 324 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Waldorf Astoria Shanghai On the Bund?

Waldorf Astoria Shanghai On the Bund features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Waldorf Astoria Shanghai On the Bund?

Waldorf Astoria Shanghai On the Bund does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Waldorf Astoria Shanghai On the Bund?

The closest train, metro, or bus station is Tiantong Road Metro Station, 1.3 km away from Waldorf Astoria Shanghai On the Bund.

What restaurants are nearby Waldorf Astoria Shanghai On the Bund?

Restaurants including Sabor By Diego Guerrero, Salon de Ville at Waldorf Astoria Shanghai on the Bund and Mercato are popular in Waldorf Astoria Shanghai On the Bund’s neighborhood which is known as The Bund and North Bund.

What popular shopping places are close to Waldorf Astoria Shanghai On the Bund?

Located in the The Bund and North Bund area, Waldorf Astoria Shanghai On the Bund is close to great shopping choices like Yuyuan Old Street, Three on the Bund and Jinling Donglu Dukou Mall.

What are popular attractions near Waldorf Astoria Shanghai On the Bund?

Guests at Waldorf Astoria Shanghai On the Bund can easily visit Yu Garden (Yuyuan), Old Town (Nanshi) and Bund International Architecture Exhibition located in the The Bund and North Bund area.

What popular natural sightseeing spots are close to Waldorf Astoria Shanghai On the Bund?

Waldorf Astoria Shanghai On the Bund is located in the The Bund and North Bund area, which is famous for natural sightseeing destinations such as Ginkgo Tree, Huge Rockery and Bund Valentine Wall.

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Explore the neighborhood

What people love about Waldorf Astoria Shanghai On the Bund

  • 10

    Exceptional
    Staff 

    "Amazing view of the bund and great hospitality!"

    Ying

    |

    November 4, 2021

  • 10

    Exceptional

    "Enjoy the wonderful time and hope to stay next time!"

    Ying

    |

    November 4, 2021

  • 10

    Exceptional
    Location

    "Convenient to city centre and tourist sites"

    Peter

    |

    June 21, 2020

Overall rating:

9.1

Exceptional
3,485 reviews
Cleanliness
9.3
Facilities
8.9
Location
9.4
Read all reviews >
What travelers say they love:
Amazing concierge staff and very clean, spacious room.
Felicia from Indonesia
Couple
More about Waldorf Astoria Shanghai On the Bund

More about Waldorf Astoria Shanghai On the Bund

Waldorf Astoria Shanghai On the Bund

For travelers who want to take in the sights and sounds of Shanghai, Waldorf Astoria Shanghai On the Bund is the perfect choice. Its convenient location right in the city center allows you more time to see all that Shanghai has to offer. Enjoy more possibilities on your vacation at Waldorf Astoria Shanghai On the Bund, with its convenient location just 730 m from the The Bund (Wai Tan).
At Waldorf Astoria Shanghai On the Bund, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Shanghai is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Waldorf Astoria Shanghai On the Bund. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Waldorf Astoria Shanghai On the Bund are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Waldorf Astoria Shanghai On the Bund, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Waldorf Astoria Shanghai On the Bund. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
At Waldorf Astoria Shanghai On the Bund you can even have groceries delivered to your room with their convenient service.
Enjoy the countless activities offered at Waldorf Astoria Shanghai On the Bund. A relaxing end to every day is possible with a visit to the hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Shanghai. Be sure to visit Oriental Pearl Tower located 1.1 km away, an item on every checklist of those who travel to Shanghai. A great museum trip can be had at Shanghai Museum (Shanghai Bowuguan) located 1.5 km away, with local art that provides a sense of the region.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

8 mentions

Housekeeping

7 mentions

View

4 mentions

Food & Dining

3 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pub crawl
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
Restaurants on site

Grand Brasserie

  • Cuisine: European
  • Menu: Buffet, A-la-carte

Pelham's

  • Cuisine: European
  • Menu: Buffet

WEI JING GE

  • Cuisine: Cantonese
  • Menu: Buffet

SALON DE VILLE

  • Cuisine: European
  • Menu: Buffet

PEACOCK ALLEY

  • Cuisine: European
  • Menu: Buffet
Location
No.2 Zhongshan Dong Yi Road, The Bund and North Bund, Shanghai, China, 200002
Exceptional
Location

9.4

Airports

  • Shanghai Hongqiao International Airport (SHA)
    15.5 km 32 min drive
  • Shanghai Pudong International Airport (PVG)
    31.8 km 46 min drive

Public transportation

  • East Nanjing Road Metro Station
    730 m 12 min walk
  • Yuyuan Garden Metro Station
    870 m 14 min walk

Hospital or clinic

  • District Centre Hospital
    630 m

Shopping

  • South Bund Soft Spinning Material Market
    2.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Yu Garden (Yuyuan)
    580 m
  • The Bund (Wai Tan)
    740 m
  • Nanjing Lu (Nanjing Road)
    1.0 km
  • Oriental Pearl Tower
    1.1 km
  • Shanghai Tower
    1.4 km
  • Shanghai Museum (Shanghai Bowuguan)
    1.5 km
  • Shanghai World Financial Center
    1.6 km
  • Former French Concession
    2.1 km
  • Shanghai Disneyland
    19.3 km
  • Zhujiajiao Ancient Town
    43.6 km

Nearby landmarks

  • Banque de l'Indochine Building (29, The Bund)
    80 m
  • Three on the Bund
    90 m
  • Shanghai Association
    90 m
  • Shanghai Asian Building
    100 m
  • Sassoon House
    110 m
  • Asia Building (1, The Bund)
    140 m
  • Shanghai Riqing Building
    140 m
  • Yangtze Insurance Building
    140 m
  • Nissin Building - # 5 the Bund
    140 m
  • Jinling Donglu Dukou Mall
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As a result of a recent change in legislation by the Shanghai People's Congress, smoking is strictly prohibited throughout the entire hotel starting March 1st, 2017.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 CNY
  • Distance from city center1.Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)324 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors19
  • Number of restaurants3
  • Number of rooms 260
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2011

Parking

  • Daily parking fee0 CNY
Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Reviews of Waldorf Astoria Shanghai On the Bund from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities8.9
Location9.4
Room comfort and quality9.3
Service9.0
Value for money8.4
High score for Shanghai
Rating
9+ Exceptional (118)
8-9 Excellent (27)
7-8 Very Good (23)
6-7 Good (6)
<6 Below Expectation (12)
Time of the year
Mar - May (58)
Jun - Aug (43)
Sep - Nov (43)
Dec - Feb (42)
All guests (308)
All room types
All languages

Show reviews that mention 

Showing 186 verified guest comments
12345
9.0
Exceptional
Naser from United States
Couple
King Deluxe Room
Stayed 2 nights in November 2011

This is what a true five star property should be”

Excellent service, phenomenal rooms, fantastic location

The Waldorf Astoria Shanghai has renewed my faith in five star properties. Countless establishments the world over claim to be five star, but very few actually deliver. The WAS is everything one would expect from a top-end property. Pros: - The rooms are absolutely fantastic. They are huge and feature a multitude of modern luxuries. For example, centralized control of room lighting, AC, drapes, and alarms from a room automation console; TV built in to the mirror in the bathroom; web-enabled TV; and IT connections hub with cables included. The furnishings and amenities are all also top notch, as one would expect from Waldorf properties. - Service is excellent. Everyone we encountered in the hotel was very polite and extremely helpful. - Location on the Bund. The location cannot be beat for views, and proximity to tourist attractions such as Ya Yaun. Cons: - Entrance is obscure. The entrance to the hotel is from a small access lane that is not prominently marked. Not one cab driver was able to find the hotel without guidance from me. All-in-all, if you're going to Shanghai and are accustomed to staying five star, then you really need not look any further than the Waldorf Astoria.

Reviewed November 13, 2011

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9.6
Exceptional
Fredrik from Sweden
Couple
Double Queen Deluxe Panorama River View Room
Stayed 1 night in December 2018

Excellence on the Bund”

Waldorf Astoria one of the two best heritage hotels right on the Bund. Obviously impeccable with large very luxury rooms. Recommend the river view rooms as you have a fantastic view of all the Pudong sky rises. The Long Bar is a must to visit to enjoy a drink and some jazz music. If you want to dine out, I recommend Lost Heaven that is just a short walk south (to the right when exiting on the bund side). Wonderful experience!

Reviewed December 30, 2018

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Thank you for your recent stay at Waldorf Astoria Shanghai on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

Responded June 19, 2019
Waldorf Astoria Shanghai On the Bund
10.0
Exceptional
williem from Indonesia
Family with young children
Double Queen Deluxe Room
Stayed 3 nights in July 2015

Wonderful”

Location, Services, Spacious and Comfy Room

It was a pleasant stay in Waldorf Astoria. We stayed for 3 night. The location is just across the Bund, Hotel services are superb, check-in and check-out time are really fast. They prepared babycot as requested and they thoughtfully provide baby's bath as well. Towels and amenities are generously provided in room. Extra pillow and blanket also available in room. Room are spacious and comfy, bathroom are great. Breakfast comes with extra RMB150 per person (have to inform them 1 day before to get this special price), great breakfast choices are provided. Totally recommended!

Reviewed August 08, 2015

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9.0
Exceptional
Shang-Chuan from Taiwan
Couple
King Deluxe Panorama River View Room
Stayed 5 nights in December 2012

Great Location and Views to die for!!”

Location directly on the Bund

Our room offered a wonderful view of the the Bund river. The decor of the room was very classy and elegant. Every need was attended to by the friendly staff. I was really impressed with everything the Waldorf Astoria Shanghai has to offer.

Reviewed December 22, 2012

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10.0
Exceptional
Richard from United Kingdom
Group
King Deluxe Room
Stayed 3 nights in August 2013

Totally outstanding hotel”

Staff, room, decor

I am a seasoned traveller and have stayed in luxury hotels across the world. The Waldorf (we had 3 rooms, was an unique experience. The very epitome of service quality and decor. It is immaculate throughout, part being the old british Club of Shanghai, the other part its modern extension. They are seamless, creating the impression of a grand country house transposed into the heart of Shanghai and a few minutes easy walk to the bund with its iconic skyline. I loved every minute of it

Reviewed August 21, 2013

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9.7
Exceptional
Sally from United Kingdom
Couple
King Deluxe Room
Stayed 2 nights in April 2012

Wonderful”

In-room gadgets, service

I was really looking forward to my stay at the Waldorf and it didn't fail to live up to my expectations. The service at check-in was efficient and warm, the room was beautiful with lots of gadgets and clever features, the location was excellent, right on the Bund. The food at breakfast was lovely although the service was a little over-attentive. We had lunch in the Grand Brasserie and again the food was great as was the service. We had drinks in the Long Bar one evening and unfortunately it was quiet and lacking in atmosphere but the service was excellent. I would definitely stay here again.

Reviewed May 01, 2012

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9.7
Exceptional
Ewen from United Kingdom
Couple
King Deluxe Panorama River View Room
Stayed 1 night in February 2013

beautiful hotel - complete luxury”

spacious bathroom, incredible view to bund, excellent leisure facilities.

We stayed for a single night over CNY and absolutely loved it. The hotel itself is of a superb standard - rooms spacious, clean, luxurious, with a great view to the Bund. The breakfast was excellent with a huge choice on offer and top class service. Lovely fresh juices to chose from and well laid out. We also utilized the spa and gym which were fine. Overall, we really enjoyed our stay at the Waldorf and will certainly do it again some time. It was expensive - but for that special occasion its most definitely worth it.

Reviewed March 04, 2013

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10.0
Exceptional
Natalie from United Kingdom
Couple
Double Queen Deluxe Room
Stayed 1 night in December 2012

Outstanding hotel with boutique rooms”

Service, beautiful rooms

We had an amazing stay at the Warldorf on the Bund, it was truly magical. The feeling of this hotel is grand yet boutique, every last detail has been specifically thought out, the design was beautiful. The rooms were a delight, and had a very boutique feel. The staff were so attentive and helpful, a doorman even walked us to a restaurant over the road, because we didn't know where it was, covering us with an umbrella. The breakfast was wonderful, with a lot of choice and outstanding food. It is in an excellent location to explore The Bund and surrounding areas.

Reviewed March 11, 2013

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10.0
Exceptional
Davide from Italy
Couple
King Deluxe Room
Stayed 2 nights in August 2012

Probably the best ever seen in SHanghai”

Central, elegant, amaazing...

Well people. I have been visiting more than 50 hotels in Shanghai along the years and this is, so far, the best I had. It is exactly on the bund, few minutes walking from Nanjing Road and in a magic atmosphere. Rooms a big but mainly extremely elegant. Nothing is out of place. Toilet marble matches the wall color, that matches the paintings that match the pillow tissue... Lobby and all the adjacent saloons are breathtaking and the attitude of people around the hotel is super. It is not cheap, this, of course is the counterpart: but worths every cent you spend. Oh, I was about to forget: don't miss the breakfast!

Reviewed September 03, 2012

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9.2
Exceptional
Monica from Hong Kong SAR, China
Family with young children
King Deluxe Room
Stayed 1 night in July 2019

On my reruns after few years ”

As a repeated guest of Waldorf Astoria, I love this hotel and this time tried to bring families. However, I feel on my return this trip , seems like hotel is cutting cost in everywhere. The staff in tele service definitely not enough to answer the calls - every time I called, took more than a min or 2 to have someone answers. The cookies ( was really a good touch) is gone by the coffee side and many more other small things I noticed of change .. But on the positive side, staffs are still provide fantastic service . Despite the reservation staff told me to contact Agoda by myself, The DM Jackie helped me and housekeeping staff Nini was super helpful when we requested for baby bed and tooth brushes. The concierge team was friendly and professional. Overall a good stay and will be back again . Many thanks

Reviewed July 30, 2019

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Thank you for your recent stay at Waldorf Astoria Shanghai on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business as always, and I hope to see you again soon.

Responded July 31, 2019
Waldorf Astoria Shanghai On the Bund
10.0
Exceptional
Siu from Hong Kong SAR, China
Couple
King Deluxe Room
Stayed 1 night in November 2012

luxurious facilities”

Excellent service

a well decorated and furnished hotel with excellent customer services. all staff welcomes u with friendly smiles and offer help proactively. staff speak fluent english and very professional. the hotel lobby, bars and restaurants are decorated in 1930's style and bring visitors back to old shanghai. toilets are clean. rooms are spacious with stunning view of the bund. they use salvatone ferragamo for toileteries and the bed is super comfortable. highly recommend this hotel.

Reviewed December 02, 2012

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8.0
Excellent
jennifer from Australia
Group
Double Queen Deluxe Room
Stayed 2 nights in August 2014

Very luxurious hotel but could do with some modern”

Great position on the Bund , also very luxurious rooms and lovely swimming pool and gym facilities

Was a great hotel to stay at Very good location on the Bund and lovely swimming pool and gym facilities The restaurant service was not nearly up to scratch My mother and I went to eat at the hotels restaurants at 9 pm at night only to find that not a single one of the hotels restaurants would serve food at that time We resorted to in room dining which was an absolute disgrace We did complain and received a credit and apology from the manager but really this is totally unacceptable from a 5 star hotel Breakfast was ridiculously expensive so we chose to walk to the nearby 5 star western hotel and eat there which had a cafe and numerous restaurants to choose from I feel that a hotel of the standard of the Waldorf needs to modernise its approach to dining especially for westerners travelling to china As more food choices and dining Choices are needed if wanting to compete with other 5 star hotels as it would influence my choice of hotel for future stays

Reviewed December 01, 2014

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8.8
Excellent
jessica from United States
Group
Double Queen Deluxe Room
Stayed 2 nights in November 2017

Impeccable service in an incredible location”

This was my first trip to Shanghai, and I was traveling with friends for my birthday; I absolutely loved the Waldorf Astoria! Our room was gorgeous, and the service was lovely. I couldn't have asked for a better location to celebrate, and I highly recommend the Waldorf to anyone looking for a relaxing holiday in Shanghai!

Reviewed November 21, 2017

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9.6
Exceptional
Patrick from Philippines
Family with teens
King Deluxe Room
Stayed 2 nights in November 2019

Lovely Hotel”

It’s situated just across the Bund walkway and that it is the perfect hotel for me in Shanghai! From the food, to the service, and not to mention the beautifully decorated rooms and walkways! We felt royal during our stay and the sense of exclusivity was there. Yes it may be a little more expensive than others, but it’s worth it!

Reviewed December 01, 2019

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10.0
Exceptional
pusit from Thailand
Couple
Double Queen Bund Heritage Suite
Stayed 2 nights in April 2019

Good view and location ”

My room type is Heritage river view suite, classic old decoration,everything in room so beautiful , love warm bathroom floor and marble decoration. Good view face to the bund , not far to walk around for sightseeing the most scenic destinations : nanjing road, 100 yrs market , the bund. Very nice and professional staff . Love all of this hotel .

Reviewed April 21, 2019

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Thank you for your recent stay at Waldorf Astoria Shanghai on the Bund. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon.

Responded June 19, 2019
Waldorf Astoria Shanghai On the Bund
8.7
Excellent
Carl from United Kingdom
Solo traveler
King Deluxe Room
Stayed 1 night in March 2012

Brilliant”

Location. Features

I must start by saying I was a bi miffed. When I booked I thought I would be staying in an old hotel. I ended up in the annex which is brand new. That said by the end of my stay I could not have cared less. I really liked this hotel. Ace bed. Many features, having a wireless keyboard for the internet was great, though the internet was pretty slow so beyond emailing it was not much use. The TV in the bathroom mirror was great and the self open/flushing loo lots of fun. My own gas mask in the wardrobe was a nice touch as well... The staff were very helpful and the hotel was nice, especially when you wandered in to the old bit. The bar I went to saw packed with ex-pats so I took a swerve on that one. Overall a great place to stay and a hop skip to the delights of the bund.

Reviewed March 09, 2012

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8.7
Excellent
kasmono from Indonesia
Family with teens
Double Queen Deluxe Panorama River View Room
Stayed 1 night in April 2013

EXCELLENT STAY”

great service, great location and great accommodation

one thing that WA differs with other luxury hotels is their service, they offer a very detail and personal oriented service so that we could feel as if we are staying at home. One thing that's regrettable is the wi-fi connection, it's almost useless. You can actually do some browsing via their flat screen TV in the room, but if you wish to connect your gadgets with their wifi I recommend you to do it via cable-plug they provide on the working desk Great location too since it's location right in front of "the bund", Chanel, Rolex and many luxury stores is in your walking distance

Reviewed May 02, 2013

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10.0
Exceptional
Antero from Philippines
Couple
King Deluxe Room
Stayed 4 nights in May 2012

Great Luxury Hotel and Excellent Location”

Superb service from Waldorf Staff and Luxurious rooms

waldorf astoria on the bund's location cannot be beat. my wife and i loved the location of this hotel. it was near the great shops and restaurants on the bund.the staff's service and attention to detail was also very impressive.

Reviewed May 23, 2012

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10.0
Exceptional
Sophie from Australia
Group
Double Queen Deluxe Room
Stayed 1 night in July 2012

Gorgeous hotel”

Wonderful customer service. Thanks to Elly the concierge!!

Stayed with my mum - hotel staff so lovely and we were upgraded to a river view suite - which was a lovely surprise as I'd booked the sale price and didn't expect anything extra. Magical view across the bund at night. Expensive breakfast but it was sooo yummy.

Reviewed July 17, 2012

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9.6
Exceptional
Jennifer from Malaysia
Solo traveler
Double Queen Deluxe Room
Stayed 1 night in May 2017

Beautiful hotel in a convenient location ”

Stayed here for a night and the location is convenient as it is just across the road from the Bund. Staff were friendly and helpful especially concierge staff. Rooms are large and spacious and very well maintained. Calm hotel environment and has a luxury old work charm.

Reviewed May 25, 2017

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