Waterfront Backpackers
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Waterfront Backpackers

83 The Esplanade, Cairns City Center, Cairns, Australia, 4870
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    Waterfront Backpackers Reviews

    6.3
    Good
    /10
    (64 reviews)See what guests said
    7.6
    Very good

    "Cheap, great location, clean enough"

    Ben

    -

    July 8, 2018

    Things you’ll love about Waterfront Backpackers

    Things you'll love

    • 910 meters to public transportation

    • Airport transfer

    • Located in heart of Cairns

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Cairns Regional Gallery200 m
  • Samurai Gallery Australia260 m
  • Cairns Esplanade Boardwalk300 m
  • St Monicas Cathedral530 m
  • Rusty's Market580 m
  • The Muddys Playground700 m
  • Kuranda Scenic Railway920 m
  • Red Arrow Walk3.94 km
  • Green Island27.5 km
  • Behana Gorge Waterfall30.43 km
  • Value for money6.6
    Distance to city center0.0 Km
    Location rating9.0
    Nearest airportCairns Airport (CNS)
    Distance to airport5.3 km

    Rooms available at Waterfront Backpackers

    Dormitory
    Dormitory
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Dormitory
    Dormitory
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Double
    Double
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Twin
    Twin
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Dormitory 12-Bed (Mixed)
    Dormitory 12-Bed (Mixed)
    ...
    • Room size: 20 m²/215 ft²
    Enter dates to see prices
    Shared Dormitory room for male, female mixed
    Shared Dormitory room for male, female mixed
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    Shared Dormitory (2 bed with shared bathroom)
    Shared Dormitory (2 bed with shared bathroom)
    ...
      Enter dates to see prices
      Shared Dormitory, Women only (6 bed with shared bathroom)
      Shared Dormitory, Women only (6 bed with shared bathroom)
      ...
        Enter dates to see prices
        Shared Room - Women only
        Shared Room - Women only
        ...
          Enter dates to see prices
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          More about Waterfront Backpackers

          More about Waterfront Backpackers

          6.8
          Good

          "The location was very good and staff was friendly."

          Hyo S.

          |

          August 11, 2016

          An overview

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          What they offer

          5.6
          Review score

          "Pros: good venue"

          Lingo

          |

          December 9, 2017

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Waterfront Backpackers from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (64)Booking.com Reviews (566)
          6.3
          /
          10
          Cleanliness5.1
          Facilities5.4
          Location9.0
          Room comfort and quality4.8
          Service6.0
          Value for money6.6
          All languages
          All guests (64)
          All room types
          Showing 39 verified guest comments
          12
          4.8
          Nitish from Australia
          Couple
          Double
          Stayed 3 nights in June 2019

          Worst facility”

          Pros- - Great location Cons- - Noone available at reception after 6 pm until 8 am in morning - Untidy kitchen. - Luggage room has no lock. - No lighter in kitcher with gas top.

          Reviewed June 23, 2019
          5.6
          Diab from United States
          Solo traveler
          Stayed 1 night in May 2019

          Cheap place ”

          Cheap place, good location, but the staff wasn’t very helpful, the lady was approachable but the guy had no smile or put an an effort to be friendly at all. No response at all when I requested airport shuttle (emailed them 2x). Toast/jam basic cereal for bfast. Cool lounge area with “free stuff pile” so you can take/donate stuff. Wish there was a water dispenser. Otherwise ok stay.

          Reviewed May 18, 2019
          4.4
          Jjef from Australia
          Solo traveler
          Twin
          Stayed 1 night in January 2019

          Should supply free soap to drop in shower”

          Set out like a jail with similar cells. There's a reason there are no photos on the website. Twin room (bunk bed!?) has no room for luggage and the aircon is only available between 5 and 9. Worst backpackers I have seen in 20 years as a professional traveller.

          Reviewed February 12, 2019
          6.8
          Good
          Rebecca from Australia
          Couple
          Double
          Stayed 2 nights in December 2018

          Great location.”

          Really great location facing the Esplanade in Cairns. Friendly staff, It's a bit run down and things like piles of washing and drying around the front entrance. Our room was basic but had a nice view. We'd stay there again just for the great location.

          Reviewed January 04, 2019
          9.6
          Exceptional
          jenny from Finland
          Solo traveler
          Stayed 1 night in October 2018

          Nice”

          Good location, staff was nice and friendly.

          Reviewed October 18, 2018
          7.6
          Very good
          David from United States
          Solo traveler
          Stayed 2 nights in October 2018

          Very good”

          Less than AUD 9 a night! Best deal in town (though I haven't seen that deal there since).

          Reviewed October 17, 2018
          2.0
          Amie from Australia
          Solo traveler
          Stayed 1 night in October 2018

          the pits”

          What a joke!!!! they should be shut down. I was virtually homeless and was treated that bad from the male manager I ended up paying to stay somewhere else. The place is filthy

          Reviewed October 09, 2018
          7.6
          Very good
          Ben from United Kingdom
          Couple
          Double
          Stayed 2 nights in July 2018

          Not as bad as some of the other reviews suggested”

          Cheap, great location, clean enough

          Reviewed July 08, 2018
          5.2
          Alankar from India
          Solo traveler
          Stayed 3 nights in April 2018

          You get what you pay for”

          The facilities are aging and it shows. More often than not the shower clogged up. The bed I got was creaky and swayed a fair bit (top bunk). And the pool was virtually unusable in the time that I was there. The reception is manned only intermittently so trying to get any help from the reception is a hit and miss. This is true even during regular working hours. They have what I though was a wonderful bus tour to the waterfalls every Wednesday which I booked even after I moved to a different hostel. The travel desk booked me for the tour, I paid the cash but when I came back 2 days later to enquire what time I had to arrive at the hostel to take the bus I was told that the bus was full and I couldn't go which was hugely disappointing cause I was given the impression that I had a place on the bus and even paid two days in advance. They refunded my money to be fair but it threw my itinerary out of whack and even led to missed opportunities for traveling with people I met. I did book a reef tour with them and that was fine and I even got a good rate from them. Overall it was a very passable experience. I probably won't come back here and I'll probably find a different agency to book my tours but if you're on a tight budget it's not too shabby given the location which is excellent.

          Reviewed May 08, 2018
          6.0
          SAORI from Japan
          Group
          Twin
          Stayed 2 nights in February 2018

          not opened 24hr”

          The front disk is not opened for 24hrs. We arrived early morning, but nobody was there. Even I tried to call them but no answered. We wanted to leave our big baggages until check-in time, but they were totally closed. We gave up to leave our stuff. They opened after 9am that was not saying anywhere when I booked this back packers. If you book this hotel and arrive early or late, you should ask them before you leave. The location was perfect though.

          Reviewed February 21, 2018
          5.6
          Lingo from Australia
          Solo traveler
          Twin
          Stayed 1 night in December 2017

          Awful place”

          Cons: dirty corridor, limited a/c access (only available after 5pm), bad airflow in room, required to get early check in but didn't allow to. Pros: good venue

          Reviewed December 09, 2017
          5.6
          SUJIN from South Korea
          Solo traveler
          Stayed 2 nights in February 2017

          I couldn't sleep well”

          Air conditional was so weak and have time limited. Even In the night room was so hot and humid. Most bad thing was not enough air flowing. Hot and smelly toilet and I felt so disgusting because of someone who had bad smell. I know that it is bad to tell someone smell but I couldnt endure that. Worst experience ever

          Reviewed February 14, 2017
          4.8
          Lauren from United Kingdom
          Couple
          Double
          Stayed 4 nights in November 2016

          The kitchen and bathroom are filthy! ”

          I get that this is a hostel and it's cheap! But I've stayed in places a similar price which are much better than this place. The kitchen and shower room are filthy. The appliances in the kitchen are all plugged into one extension lead so cut off it you try to use the kettle and microwave at the same time (can't be safe). If you get up for breakfast before the cleaners you'll be welcomed by tobacco all over the tables fag buts, empty bottles and over flowing bins. The wifi doesn't work in the rooms at the front on the building. Air conditioning cuts off between 10am and 5pm however ours turned off at 9am every morning. There are buckets in the hallway catching water from the air conditioning units. Location is brilliant but other than that I would not recommend this hostel.

          Reviewed November 19, 2016
          6.8
          Good
          Hyo from South Korea
          Couple
          Twin
          Stayed 1 night in August 2016

          location is good”

          The location was very good and staff was friendly. They requested $20 key deposit by credit card. It's been more than a week but I haven't got my money back. I will contact them to ask about this issue. It is very troublesome. The other backpackers that I stayed asked me to pay $20 cash as key deposit. I think cash is better since I can just get the money back when I return the key.

          Reviewed August 11, 2016
          7.7
          Very good
          youngchury from South Korea
          Solo traveler
          Dormitory
          Stayed 5 nights in September 2015

          soso but location is good”

          location . location and location

          i think there is so so.. not bad.

          Reviewed September 18, 2015
          7.7
          Very good
          Mark from Australia
          Couple
          Double
          Stayed 2 nights in July 2015

          Right on the Restrurasnt Strip!”

          Location, Price, Cheap tours

          This place has a great location, that's true, right in the middle of the busy restaurant strip where you can get gelato from about50 different shops! Its across the road from the lagoon, and a easy walk to the wharf where all the tourist boats are. That's the good, the bad, although not so bad was I rocked up before their closing time and the door was locked. I had to ring to get the manager to let me in. The "ikea style" bed was falling apart, it was "fixed" with some milk crates, which was "ok", I hope they replace it. Lastly to finish on a good note we got an awesome discount on our reef trip, 20% cheaper than anyone else for the same tour, and it was great!

          Reviewed August 27, 2015
          3.3
          Katarzyna from Poland
          Couple
          Double
          Stayed 2 nights in March 2015

          Very poor backpackers ”

          Location

          Was terrible

          Reviewed April 05, 2015
          3.3
          HYERAN from South Korea
          Solo traveler
          Stayed 7 nights in March 2014

          so cheap but dirty”

          near by lagoon

          so so dirty. unkind worker

          Reviewed December 04, 2014
          5.0
          Alan from Singapore
          Solo traveler
          Stayed 1 night in July 2014

          book to sleep only”

          cheap, centralized, accessible

          Good place to sleep-and-go. Spent 20usd per night, grab a bed, sleep and move on the next morning. As it is a shared room, for security reason, try not to leave your valuable in the room.

          Reviewed July 14, 2014
          5.7
          Hiu from Hong Kong
          Couple
          Double
          Stayed 3 nights in May 2014

          didn't really enjoy , no electricity IN ROOM ”

          free wifi, good location and value for money.

          if you are looking for a real clean and comfort this hostel isn't a good choice. Rooms are way too different than what you see from the pic. there were much noise after 10:00pm even those there was a notice saying 'No noise after 10:00pm'. the hostel ONLY have 2 unsex shower rooms. The worse thing is there was no electricity in room from 9:00am to 6:00pm (or sometimes 7:00pm, depends on when they switch it on and off) so we couldn't charged any devices . Reception said it is because many people are out at that time so they can save electricity and help the environment which i understand ONLY IF you said it first before I booked my room. if I had known this, I wouldn't have booked this hostel. But the hostel is in good location, have free wifi and value for money. if you are a backpacker, I would recommend this hostel. Otherwise, certainly NOT.

          Reviewed June 17, 2014
          12
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          • Exceptional location
          • Cairns Regional Gallery
          • Cairns Railway Station is within 0.9 km