Very good8.0
Based on3717reviews
Waterfront Cebu City Hotel and Casino
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8.3 Excellent location
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8.3Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

  • Room service [24-hour]

  • Bar

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Ambassador Suite
  • 57 sq.m. (614 sq.ft.)
  • Non-smoking room
  • 1 king bed
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Ambassador Room
  • 32 sq.m. (344 sq.ft.)
  • Non-smoking room
  • 1 king bed
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Executive Suite
  • 55 sq.m. (592 sq.ft.)
  • Non-smoking room
  • 1 king bed
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Superior
  • 33 sq.m. (355 sq.ft.)
  • Non-smoking room
  • 2 single beds or 1 double b...
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Deluxe Room
  • 33 sq.m. (355 sq.ft.)
  • Non-smoking room
  • 2 single beds or 1 double b...
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Nearest essentials

  • Airports
    • 8 km
    • Mactan-Cebu International Airport (CEB)
    • 75 km
    • Tagbilaran Airport (TAG)
  • Bus and rail stations
    • 2.4 km
    • Cebu North Bus Terminal
    • 3.2 km
    • Cebu South Bus Terminal
  • Hospital or clinic
    • 1.2 km
    • Perpetual Succour Hospital
  • Pharmacy
    • 1.6 km
    • ThreeSixty Pharmacy
  • Convenience store
    • 1.4 km
    • 7 Eleven
  • Cash withdrawal
    • on site

More about Waterfront Cebu City Hotel and Casino

An overview

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What they offer

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Verified traveler reviews

Agoda Reviews (3717)
Booking.com Reviews (990)

5.4

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Very good
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.3
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.8
  • Food and dining 8.0
Very good
  • Cleanliness 7.7
  • Facilities 7.4
  • Location 8.2
  • Room comfort and quality 7.7
  • Service 7.5
  • Value for money 7.6
  • Food and dining 7.7
Excellent
  • Cleanliness 8.2
  • Facilities 8.0
  • Location 8.3
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.9
  • Food and dining 8.2
Excellent
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.5
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.8
  • Food and dining 8.0
Excellent
  • Cleanliness 8.2
  • Facilities 7.9
  • Location 8.5
  • Room comfort and quality 8.0
  • Service 7.9
  • Value for money 7.9
  • Food and dining 8.1
Excellent
  • Cleanliness 8.2
  • Facilities 7.2
  • Location 8.4
  • Room comfort and quality 8.4
  • Service 8.1
  • Value for money 7.9
  • Food and dining 8.4
Very good
  • Cleanliness 7.9
  • Facilities 7.7
  • Location 8.1
  • Room comfort and quality 7.7
  • Service 7.8
  • Value for money 7.6
  • Food and dining 7.8
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  • Ambassador Room
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4.4
CHUN from Taiwan
Couple
Superior
Stayed 5 nights in May 2017
Impolite to Guest”
Assumed guest commit rule-breaking just by hotel management's discretion then issued warning letter immediately to guest, when you explain to them, they thought that's nothing and normal, unbelievable and unbearable
Reviewed May 24, 2017
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7.2
Miradel from Philippines
Group
Deluxe Room
Stayed 1 night in May 2017
We have a pleasant stay!”
We stayed here with my group of friends and we were very happy and satisfied. When we checked in, front desk guy told us that the room that we reserved is not available to he upgraded us to a premium deluxe which has 1 king bed and since I told him that we are 3 adults who will be staying in the room, he said he will just add an extra bed for us with no charge. So we were so delighted. Room was spacious and clean. Staff are also very courteous. I will definitely going to be back here with my foreigner husband. Thank you!
Reviewed May 23, 2017
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7.2
Michael from Australia
Couple
Superior
Stayed 2 nights in May 2017
Great hotel let down by terrible restaurant”
I was appalled by the restaurant UNO on the ground floor. I have used the hotel last year and the food then was amazing. We stayed on the 16-18 May and I was so shocked at the terrible foods provided. My wife and I walked out and dined elsewhere. The foods were so bad every foreign guests could be seen leaving. How can a classy hotel dish up such a low class food selection at the UNO We held our grand convention there last year with 900 guests, with I international guests staying there I will not be recommending Waterfront to anyone nor will I stay there unless the restaurant management are changed What a tragedy
Reviewed May 19, 2017
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8.0
Joseph from Philippines
Family with young children
Deluxe Room
Stayed 3 nights in May 2017
Very good”
The exhaust in the comfort room is not working. The light bulbs beside the desk and snack bar are busted. There were no bathrobes provided. The air-conditioning can not be adjusted. There was no airport shuttle service.
Reviewed May 12, 2017
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8.4
PAUL from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in May 2017
A Good Hotel”
The staff were wonderful. The buffets both breakfast and lunch were well laid out with a good choice. The Italian restaurant food was especially good.
Reviewed May 11, 2017
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10.0
leigh from Philippines
Family with young children
Superior
Stayed 2 nights in May 2017
Great place and friendly staff”
Pros: great place to stay. excellent customer service. friendly staff. accessible location. love the pool - kid friendly.
Reviewed May 11, 2017
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4.4
Chris from Singapore
Couple
Superior
Stayed 3 nights in May 2017
4 Stars hotel but 1 star feel”
Basically it does not worth every penny for the stay.
Reviewed May 09, 2017
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10.0
Christopher from United States
Family with young children
Ambassador Room
Stayed 1 night in April 2017
Exceptional”
Beautiful swimming pool!
Reviewed May 07, 2017
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10.0
Livy from Philippines
Family with young children
Superior
Stayed 1 night in April 2017
Live in a castle”
My grandchildren always enjoy staying in Waterfront Hotel - they call it The Castle!
Reviewed May 05, 2017
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10.0
john from Australia
Couple
Superior
Stayed 1 night in May 2017
Exceptional”
The food is excellent..the rooms was well looked after...and services were ok..nothing to write home about...
Reviewed May 05, 2017
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Superior booked 5 hours, 43 minutes ago
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