Waterfront Cebu City Hotel and Casino
Waterfront Cebu City Hotel and Casino
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10.0
Exceptional

"The staff is very nice and friendly and super polite."

Michael

|

March 11, 2018

 Waterfront Cebu City Hotel and Casino

  • Room size: 29 m²/312 ft²
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Lobby Waterfront Cebu City Hotel and Casino
Lobby
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Lobby Waterfront Cebu City Hotel and Casino
Lobby
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Swimming pool Waterfront Cebu City Hotel and Casino
Swimming pool
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See map Waterfront Cebu City Hotel and Casino
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Excellent
Location
8.4
See all 6 photos Waterfront Cebu City Hotel and Casino
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What guests are saying:
Stayed here before and will stay there again when in Cebu.
Scott from United States
Couple
It was everything you expect of a classy hotel plus the location was great. The rooms we got were clean and well-maintained.
Mikhaela from Philippines
Family with young children
Location not do good
Jack from Singapore
Couple
You are in the middle of the city surrounded by malls and night time venues to dine and just enjoy the night life.The breakfast was delicious and the staff are very kind and helpful.
Phillip from Philippines
Business traveler
High standard on food and service
Øyvind from Norway
Family with teens
what a magical place at Christmas. beautiful decorations, happy and polite staff. always a pleasure to stay here
Rachel from United Kingdom
Solo traveler
Everything was excellent!
Lou from Philippines
Couple
Stay here! The staff are wonderful and the hotel is amazing. I will only stay there when in Cebu.
Thomas from United States
Solo traveler
Deluxe room needs upgrading.. too old n smells bad..
Rosanie from Philippines
Couple
The breakfast cuisine cannot be faulted even for the most complicated hard to please guest.
Judith from Australia
Couple

Waterfront Cebu City Hotel and Casino

Excellent location
- 810 meters from city center
- What's nearby?
Excellent
From 5743 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.1
Recommended by 86% of guests
Value for money7.9
Distance to city center1 km
Location rating8.4
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.2 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 83 times since yesterday | 46 travelers are looking at this property right now
Ambassador Suite
Ambassador Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Ambassador Room
Ambassador Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
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Superior
Superior
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Room
Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds or 1 double b...
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Junior Suite
Junior Suite
...
  • City view
  • Shower
  • 1 king bed
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Suite Business
Suite Business
...
  • Room size: 66 m²/710 ft²
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Junior Suite
Junior Suite
...
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    Double Or Twin Business
    Double Or Twin Business
    ...
    • Room size: 29 m²/312 ft²
    Enter dates to see prices
    Deluxe King (sole use)
    Deluxe King (sole use)
    ...
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      Have a question for Waterfront Cebu City Hotel and Casino?

      What people love about the property

      • 10.0
        Exceptional

        "Nice big and clean rooms."

        Anthony

        |

        April 3, 2018

      • 8.0
        Very good

        "Staff were very polite and helpful."

        JAY M.

        |

        July 16, 2016

      • 8.8
        Excellent

        "The room was clean and the staff very friendly and helpful."

        Marylou

        |

        August 3, 2016

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      More about Waterfront Cebu City Hotel and Casino

      More about Waterfront Cebu City Hotel and Casino

      10.0
      Exceptional

      "Best service the staff are very friendly"

      Archie N.

      |

      January 24, 2018

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Filipino cuisine
      Filipino cuisine
      Simply J's Cafe & Restaurant
      460 m Filipino, Italian
      Muvanz Pocherohan and Seafood
      1.6 km Filipino, Seafood
      American cuisine
      American cuisine
      Garden Cafe
      770 m American, Asian, Filipino
      Brique Modern Kitchen
      830 m American, Asian, Filipino
      Ironbound Coffee and Bakery
      960 m American, Cafe, Filipino
      Asian cuisine
      Asian cuisine
      Isla Sugbu Seafood City
      240 m Asian, Filipino, Seafood
      Abuhan Tres
      410 m Asian, Filipino, Spanish
      Rodeo Grill Barbeque and Sizzlers
      410 m Asian, Barbecue, Filipino

      What they offer

      10.0
      Exceptional

      "Great and friendly staff, good food, clean, neat"

      Douglas

      |

      December 12, 2017

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (5743)Booking.com Reviews (1627)
      8.1
      /
      10
      Cleanliness8.1
      Facilities8.0
      Location8.4
      Room comfort and quality8.0
      Service8.0
      Value for money7.9
      Provided by verified guests of Agoda
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      All guests (5743)
      All room types

      Show reviews that mention 

      Showing 4369 verified guest comments
      12345
      8.8
      Excellent
      Larry from United States
      Family with young children
      Superior
      Stayed 3 nights in November 2018
      Great Hotel but Worst Wifi”
      I consider this hotel to be one of the top 3 in Cebu City and have stayed here several times. However the wifi was the worst I have had in several years. If you need to work on the internet, you might consider picking up a pocket wifi from GLOBE.
      Reviewed January 04, 2019
      8.0
      Excellent
      Lucy from Philippines
      Family with young children
      Deluxe Room
      Stayed 1 night in December 2018
      Breakfast was worth it!”
      Rooms are dated but passable in cleanliness. Swimming pool and gym are ok. Good food options. The rooms we got came with breakfast -- that was well worth the room rate!!! I've always enjoyed Cafe Uno's buffet breakfast. the danish were not as good as before but they have not scrimped on the variety of choices. I really appreciate how the Front Desk made sure to get me adjoining rooms once they found out that the 2nd room was for the 5 kids :)
      Reviewed January 02, 2019
      8.0
      Excellent
      mila from Philippines
      Business traveler
      Superior
      Stayed 2 nights in December 2018
      Very good”
      Overall good but would be better if there is bidet in toilets.
      Reviewed January 14, 2019
      8.0
      Excellent
      mila from Philippines
      Business traveler
      Superior
      Stayed 2 nights in December 2018
      Very good”
      Instagram perfect decor last Christmas. Great food choices at the buffet but was expecting Cebu specialty - Chorizo de Cebu and Fresh Mango from any of the meals but didn't saw them.
      Reviewed January 14, 2019
      8.4
      Excellent
      Steve from South Korea
      Family with teens
      Deluxe Room
      Stayed 7 nights in December 2018
      A Mixed Experience”
      You get a WOW feeling as you see the hotel lit up at night, the grand entrance and huge lobby are straight out of Vegas and very impressive though unfortunately, this WOW feeling diminishes somewhat once you arrive at the room. The rooms are clean and OK though they don't match what you experience on the ground floor and are in need of a renovation to truly be an amazing hotel. Badly fitting windows (had to be sealed with silicone), dated bathroom, holes in the bed sheets, poor room service on the first night, poor & slow WIFI connection for most of our stay (they had to put a router in our room) were our first experience of this hotel. Everyone was very nice and super helpful and it did get better, much better. The food, pool area, and lobby were amazing and the decorations gave it a wonderful Christmas feeling, especially when the choir sang, which was incredible! I would certainly go back there again as they did everything they could to fix things and make our stay perfect.
      Reviewed December 30, 2018
      8.8
      Excellent
      Rosaleah
      Family with young children
      Superior
      Stayed 2 nights in December 2018
      Perfect for kids who love to swim”
      As expected, it was a posh hotel. Nice Christmas decorations, friendly staff, clean room and good facilities. Bathroom of our room was a little small but it had a tub and everything i needed was provided, including a hair dryer that’s already plugged in. We had Room 501 and it had a bed big enough for me and my small boys. The pool for kids was as big as the one for adults and my kids had so much fun with it’s small slide and wide pool. Pool towels can’t be brought to the room so my kids had to go back to our room wet and cold. Best to bring the room towels and just have them changed. It’s far from the mall so it’s better to order room service. Food is a bit pricey but delicious. The serving was big so I guess it was ok for me and 3 kids. Overall, we had a great time and actually planning on booking a room again next month.
      Reviewed December 27, 2018
      10.0
      Exceptional
      martin from United Kingdom
      Couple
      Superior
      Stayed 3 nights in December 2018
      Exceptional”
      Really nice 4* hotel. Possibly the most enormous hotel I've ever seen. Around 4 restaurants, each serving great food. The included breakfast was about as good as I could have imagined catering for any nationality that may stay there. There is an amazing gym that seemed to be open 24/7 and a nice pool and bar outside. The staff are super friendly and helpful
      Reviewed December 23, 2018
      10.0
      Exceptional
      Edward from Canada
      Family with young children
      Superior
      Stayed 6 nights in December 2018
      Wonderful experience.”
      Hard to find another hotel to match such great facilities as waterfront hotel... Lots to do here and a very pleasant experience for all travelers... Those with negative reviews are not in fact world travelers like myself...
      Reviewed December 21, 2018
      6.4
      Good
      Mary from Philippines
      Couple
      Superior
      Stayed 1 night in December 2018
      Old hotel but convenient ”
      Spent the New Year’s Day here and this hotel is totally festive however we were expecting for them to hold a fireworks display, instead they threw an indoor 80s party which was boring. Hotel needs some major cleaning to do. It’s really an old hotel and creepy feels in the hallway going to the rooms. Near restaurants and convenience stores. To sum it up, our stay was so-so.
      Reviewed January 04, 2019
      7.6
      Very good
      Bernadette from Singapore
      Family with young children
      Superior
      Stayed 3 nights in December 2018
      Great stay”
      Quite ex but with the facilities and hotel services, the money you paid is worth the stay. No nearby malls to go to. The location is quite far from the main city. All in all, still a good place to stay at.
      Reviewed January 03, 2019
      8.0
      Excellent
      Jose from United States
      Couple
      Superior
      Stayed 3 nights in December 2018
      Find the superior room better than the deluxe room”
      Superior room that I occupied had better lighting, shower fixtures (superior room had detachable showers while deluxe didn’t have it), thermostat in superior room worked vice the one in deluxe, light in bar area not working in deluxe room and furniture in superior room appear to be more upscale than deluxe. Only thing that was better in the deluxe room were the pillows and bed firmness. Overall it was good place to stay.
      Reviewed December 17, 2018
      8.0
      Excellent
      Korina from Philippines
      Group
      Superior
      Stayed 1 night in October 2018
      Very good”
      We stayed here mainly because of an event that was in the same hotel. Our experience was not all that bad. The hotel clearly a bit older now but still in good shape. We were situated in a room right next to the elevators, so it was a bit unnerving that we could hear the elevator go up and down. If you're planning on staying here, make sure to specify that you not be assigned a room next to the elevators. The walls a pretty thin. When we had our breakfast in our room, the staff who delivered our food was exceptional. His service was amazing. He was the highlight of our stay.
      Reviewed November 22, 2018
      8.0
      Excellent
      Cal from Canada
      Solo traveler
      Superior
      Stayed 5 nights in November 2018
      Hotel rooms could use updating”
      Hotel is good in general. Nice pool area. Staff very good. Breakfast is excellent although more fresh vegetables for salads would be appreciated. Rooms/bathrooms are somewhat dated and could use updating.
      Reviewed November 14, 2018
      8.4
      Excellent
      Verine from Indonesia
      Business traveler
      Superior
      Stayed 3 nights in October 2018
      Old hotel with casino”
      Big Hotel with old furniture in the room, the quality of the bed is not so good, it's time to upgrade the furniture inside and the bathroom particullary. The location is at city center, easy access to the streetfood and all. The staff is very friendly.
      Reviewed November 12, 2018
      10.0
      Exceptional
      Monarose from Philippines
      Couple
      Deluxe Room
      Stayed 1 night in October 2018
      Very good!”
      This is my second time to stay in this hotel and it did not disappoint me. Breakfast buffet is worth it. Room was big for me and my partner. Bathroom/toilet was clean. Location is superb since it is very near IT Park. All other facilities were also good. I would definitely recommend this for those who are willing to spend more than the average hotels.
      Reviewed October 28, 2018
      8.4
      Excellent
      SCOTT from United States
      Family with young children
      Ambassador Suite
      Stayed 7 nights in December 2018
      VERY NICE PROPERTY”
      The hotel was beautifully decorated with Christmas theme since we were in the holiday season. Facilities are nice and clean and the staff we encountered were warm and friendly. The security measures in the hotel make you feel safe. The club lounge staff were very kind and catered to your every need making you feel very welcomed be to staying there. The only parts I did not like of my stay were that the hotel policies encourage the staff to make you feel like you are not a trusted customer. We happened to stay in the room late one day so when we did depart the room we requested that the cleaning staff make up the room in which we were told that it would not be for at least another 8 hours later if they were able to. The hotel was very busy during our entire stay with holiday parties and many people were around all the time. There is a casino at the hotel that is open 24 hours if that is your thing. the lobby lounge was very comfortable and nice to unwind.
      Reviewed December 25, 2018
      5.6
      Roald
      Couple
      Ambassador Room
      Stayed 1 night in December 2018
      Great location but hotel is outdated”
      Pros - location is great, near IT park, malls, restaurants etc Cons - 1. Hotel interior and exterior are dated, room size is average. 2. Terrible breakfast buffet. We ate at the ground floor restaurant and looking forward for a great breakfast. However the food is not warm, some of the food taste like they are already spoiled or about to be spoiled. I did not finished eating all of them because of the awful taste.
      Reviewed December 24, 2018
      8.4
      Excellent
      Patrick from Canada
      Couple
      Superior
      Stayed 5 nights in January 2019
      a bit dated”
      Rooms were a bit tired but the excellent breakfast and fantastic staff made up for it would definatly stay again
      Reviewed January 08, 2019
      8.0
      Excellent
      Su from Hong Kong
      Family with young children
      Superior
      Stayed 2 nights in December 2018
      Good Short Stay”
      I stayed here just for a weekend. It was good. The breakfast was good. Nothing extremely out of the ordinary.
      Reviewed January 08, 2019
      9.2
      Exceptional
      Sherlyn from Philippines
      Family with teens
      Superior
      Stayed 1 night in October 2018
      Comfy Stay”
      Buffet breakfast is the best ever and also the large comfy bed. Lack of bidet has always been an issue and also the heavy traffic but the rest of the facilities can cope up with that! Really nice swimming pool and pretty vibe of the hotel is a plus. Will definitely go back.
      Reviewed October 12, 2018
      12345
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      Waterfront Cebu City Hotel and Casino
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      • Excellent location
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