Very good 8.0
Based on 3281 reviews

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Very good



based on 3281 reviews
  • Cleanliness 8.1
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 8.0
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MARIA from Philippines
Solo travelers
Superior
Stayed one night in November 2014
i got a room not within my reserved specifications
duty free shop top view from room
my hotel deposit was refunded to the wrong person...
Reviewed November 18, 2014
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MARIA from Philippines
Couples
Superior
Stayed one night in November 2014
very convenient stay.
centra location, big room, food.
very accessible. will definitely go back again.
Reviewed November 18, 2014
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Hazel from Philippines
Business travelers
Deluxe Room
Stayed 3 nights in November 2014
worldclass hotel
best room, food and people
very good
Reviewed November 17, 2014
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Rebecca from Philippines
Business travelers
Superior
Stayed one night in November 2014
Superb!
Excellent staff
More than worthwhile
Reviewed November 16, 2014
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THONG from Singapore
Couples
Superior
Stayed 2 nights in November 2014
Hotel room was very good. Location was fantastic.
Casino. .Location. ..room.
Checking out was very slow. . .because check in and out was at the same counter.
Reviewed November 14, 2014
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Fleire from Philippines
Families with young children
Superior
Stayed one night in October 2014
Staff could be better
location, value, pool
Good except that the staff except the concierge did not assist when we arrived.
Reviewed November 13, 2014
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Mary from Philippines
Solo travelers
Superior
Stayed 3 nights in November 2014
good hotel location
location location location
Staff experience was not nice. I was informed by the recept initially that I can check in early since I arrived early. I sat at the sofa and was not aware of the no sleeping even while seated at the sofa policy. The staff woke me up and asked if I was a guest. When I checked in, the other receptionist told me I need to pay 1k php because I am checking in early. Very inconsistent from what the other girl informed me. I had to argue so I can have my early check in without a fee. I came back to the hotel from a night out and was surprised to have a staff asked me if I was a hotel guest. He even requested to see my room key and insisted on getting my room num. I felt insulted.
Reviewed November 13, 2014
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Glaiza from Philippines
Families with older children
Superior
Stayed one night in November 2014
Excellent stay!
The whole hotel is clean. Great customer service!
Reviewed November 12, 2014
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Farid from United States
Business travelers
Superior
Stayed one night in October 2014
Does not meet expectation any more
Location, Food
The rooms are getting old and they need to be renovated. Some are but most are not. the furniture and carpets are very old and musty. I had to change room twice before be satisfied with the smell of the room
Reviewed November 11, 2014
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Leo from Denmark
Couples
Superior
Stayed 3 nights in October 2014
Top place
Nice rooms - nice garden / poole - good layout
Please with every thing
Reviewed November 11, 2014
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