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Waterfront Insular Hotel Davao

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Very good7.9
Based on 1499 reviews
80% would recommend to a friend
Waterfront Insular Hotel Davao
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8.0 Very good location
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8.0Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

  • Balcony/terrace

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Room choices
Deluxe Premium Room
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  • Pool view
  • 38 m²
  • 2 single beds or 1 king bed
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Deluxe Room
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  • Garden view
  • 38 m²
  • 2 single beds or 1 king bed
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Double Or Twin Premier
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    Double Deluxe Premium
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      Double Standard
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        Nearest essentials

        Airports
        • 2.2 kilometers to
        • Francisco Bangoy International Airport (DVO)
        • 131 kilometers to
        • General Santos International Airport (GES)
        Public transportation
        • 7 kilometers to
        • Holiday Bus Station
        Hospital or clinic
        • 2 kilometers to
        • Seamans Hospital
        Pharmacy
        • 400 meters to
        • Rose Pharmacy
        Convenience store
        • 450 meters to
        • 7 Eleven
        Cash withdrawal
        • 100 meters to
        • ATM

        More about

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        Verified guest reviews

        Agoda Reviews (1499)
        Booking.com Reviews (55)

        5.0

        Filter by guest type:
        Very good
        • Cleanliness 7.9
        • Facilities 7.6
        • Location 8.0
        • Room comfort and quality 8.0
        • Service 8.0
        • Value for money 7.8
        Very good
        • Cleanliness 7.7
        • Facilities 7.3
        • Location 7.7
        • Room comfort and quality 7.7
        • Service 7.7
        • Value for money 7.7
        Very good
        • Cleanliness 8.0
        • Facilities 7.8
        • Location 8.1
        • Room comfort and quality 8.1
        • Service 8.1
        • Value for money 7.9
        Very good
        • Cleanliness 7.8
        • Facilities 7.8
        • Location 7.9
        • Room comfort and quality 8.0
        • Service 8.0
        • Value for money 7.6
        Very good
        • Cleanliness 7.9
        • Facilities 7.4
        • Location 7.9
        • Room comfort and quality 8.0
        • Service 8.2
        • Value for money 7.7
        Very good
        • Cleanliness 7.6
        • Facilities 7.3
        • Location 8.2
        • Room comfort and quality 8.1
        • Service 7.8
        • Value for money 7.6
        Very good
        • Cleanliness 8.0
        • Facilities 7.5
        • Location 7.9
        • Room comfort and quality 7.9
        • Service 8.1
        • Value for money 8.0
        Provided by verified guests of Agoda
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        • Deluxe Room
        • Deluxe Premium Room

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        4.8
        James from United States
        Couple
        Deluxe Room
        Stayed 1 night in August 2017
        Acceptable”
        This hotel needs major improvements including the beach and front desk staff. Asked for Iron and for over filled sink to be fixed and no response. Beach had plastic and garbage washing up on it.
        Reviewed September 07, 2017
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        8.8
        James from Philippines
        Couple
        Deluxe Room
        Stayed 4 nights in June 2017
        Excellent”
        Old facility but well kept.
        Reviewed September 05, 2017
        Dear James, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking time to share your reviews. It was our pleasure having you as our guest and we look forward to seeing you back here soon. Sincerely, Genevieve Burgos Front Office Manager
        Responded September 06, 2017
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        Waterfront Insular Hotel Davao
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        8.0
        Raymond from Philippines
        Business traveler
        Deluxe Premium Room
        Stayed 3 nights in August 2017
        Okay but needs improvement and revamp”
        First off: I was staying in the hotel for three nights hence I had breakfast for three days. On each of those 3 days, I had the (dis)pleasure of getting angry glances and rude comments whenever I stuffed my croissant on the communal toaster. There were two toasters - one black and one white. The white one showed maybe a year's worth of blackened, roasted crumbs. The black one, although bearing the same amount of crumbs was less noticeable. Therefore, everyone put their bread on the white one. There was a line for said toaster. Whenever I put a piece of my croissant in the toaster along with other people's bread there, I get weird stares. Please get a rolling-type industrial toaster. Please. On the subject of the room: The room was pretty clean and decent. It is what one will expect in a "heritage hotel". There is a flair of old-world grandeur in there. There was, however, a lack of outlets for charging stuff. The AC is also a bit lacking in power. The TOILET NEEDS A FULL RENOVATION. It is like stepping in a shower from the 70s. There was a night where there were a couple of mosquitoes in the room. I got bitten. I called the front desk and they sent staff to spray the room promptly. The hotel facilities are great - especially the pool area. I spent hours and hours there everyday. The pool facilities are resort-like. I would snack there and just lounge! Will I recommend Water Front Insular to friends? Well, yes. But please: 1.) Update the in-room TOILETS 2.) Put more plugs by the bedside 3.) Please liven up the dark hallway leading to the rooms 4.) Please change the toasters in the breakfast outlet Other than that, we're good!
        Reviewed September 05, 2017
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        10.0
        ANNALIZA from Philippines
        Family with young children
        Deluxe Room
        Stayed 1 night in August 2017
        good stay and good breakfast...”
        good stay and good customer service...breakfast is really good...nice hotel and very much well maintained...
        Reviewed August 27, 2017
        Dear Annaliza, Greetings from Waterfront Insular Hotels Davao! Thank you very much for your positive review. We are more than happy to know you are pleased with our services. Your comments remain valuable to us, as this is our way to measure our performance and find ways to keep on improving. Sincerely, Genevieve Burgos, CGSP Front Office Manager
        Responded September 06, 2017
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        Waterfront Insular Hotel Davao
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        8.0
        jiji from Philippines
        Family with teens
        Deluxe Premium Room
        Stayed 3 nights in November 2016
        Very good”
        free use of pool . buffet breakfast is really good. for this you get value of the money you paid.
        Reviewed August 25, 2017
        Dear jiji, Thank you very much for the positive reviews. We are pleased to hear that your stay with us was a pleasure as you would have hoped for. Serving you is already a reward in itself and being complimented is quite another. It was our pleasure having you as our guest. Again, thank you for your kind feedback. We look forward to your next visit. Sincerely, Genevieve Burgos Front Office Manager
        Responded August 26, 2017
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        Waterfront Insular Hotel Davao
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        10.0
        deverly from Philippines
        Family with young children
        Deluxe Room
        Stayed 1 night in August 2017
        Nice hotel!”
        Nice place to unwind!
        Reviewed August 18, 2017
        Dear deverly, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking time to share your reviews. It was our pleasure having you as our guest and we look forward to seeing you back here soon. Sincerely, Genevieve Burgos Front Office Manager
        Responded August 26, 2017
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        Waterfront Insular Hotel Davao
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        8.8
        ROLAND from Philippines
        Couple
        Deluxe Premium Room
        Stayed 2 nights in October 2016
        Descent Hotel”
        Overall the stay was good but hopefully they can do somehting about the beach. The Waterfront (beach) isnt that good at all.
        Reviewed August 17, 2017
        Dear ROLAND, Thank you for choosing to to stay with us. However, we regret that you were not pleased with the beach. Please be assured that we'll take note of your comments for future improvements of our hotel. Again, thank you for your feedback and we hope to see you back here soon. Sincerely, Genevieve Burgos Front Office Manager
        Responded August 26, 2017
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        Waterfront Insular Hotel Davao
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        10.0
        deverly from Philippines
        Family with young children
        Deluxe Room
        Stayed 1 night in August 2017
        One of the best hotel in Davao.”
        I love their super soft bed & pillows.
        Reviewed August 16, 2017
        Dear deverly, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking time to share your reviews. It was our pleasure having you as our guest and we look forward to seeing you back here soon. Sincerely, Genevieve Burgos Front Office Manager
        Responded August 26, 2017
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        Waterfront Insular Hotel Davao
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        10.0
        Herve from Philippines
        Couple
        Deluxe Room
        Stayed 4 nights in August 2017
        We had an amazing stay, the site is gorgeous and t”
        Best in Davao City
        Reviewed August 14, 2017
        Dear Herve, Thank you very much for the positive reviews. We are pleased to hear that your stay with us was a pleasure as you would have hoped for. Serving you is already a reward in itself and being complimented is quite another. It was our pleasure having you as our guest. Again, thank you for your kind feedback. We look forward to your next visit. Sincerely, Genevieve Burgos Front Office Manager
        Responded August 26, 2017
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        Waterfront Insular Hotel Davao
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        8.4
        Darren from Australia
        Couple
        Deluxe Room
        Stayed 2 nights in July 2017
        Don't expect decent Air-conditioning ”
        Have submitted a detailed review directly to the Waterfront via their site and Facebook site regarding some very serious concerns. The reply was a very basic automated one, non specific. I will not return to this hotel, as there is an upper management 'Lack of Customer Care' factor going on. And no real apology.
        Reviewed August 14, 2017
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        Waterfront Insular Hotel Davao
        |Very good 7.9

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