Waterfront Insular Hotel Davao

Very relaxing stay...

This hotel is old and needs to be updated and makeover. Also need to intall in elevator for upstairs rooms as it is hard to get up the steps if old or handicap.

I had a wonderful stay with Waterfront Insular Hotel in Davao. Though a bit expensive, the amenities, service, staff and the total ambiance of the hotel is superb.

I love this hotel. Everytime I go to davao, this is the first hotel I look for online booking. I like the spacious and relaxing grounds of this hotel and the delicious food. This is a good place for business people and travelers who want to get away from the hustles and bustles of city life. Location is good, taxi is available anytime and it's near to the boat stations for Samal Island.

Hotel OK, but is a "has-been", now a little tardy/old. Too expensive even with promo. Too far out of town and staff not very helpful. Gave misleadiing information and map about sights to see, we had to carry our bags to our rooms, upstairs, a long way. Very limited smoking places. Restaurant staff poor service---always too busy cleaning up instead of serving people. Only real attraction is a a mediocre pool and sea breeze with some view. Buffet too expensive (750php each) and food unappealing. Housecleaning staff good and friendly. Just dont beleive directions staff give you or the map. No sari, load or cigarettes available on premises, had to beg for a newspaper, TV didnt work.

our stay is too short to give any reliable review but it was good stay.

Very relaxing place its give a feeling of being in an isolated resort

exceptional staff.

It has very nice grounds felt very safe. Food was also very good. It was very disappointing and a number of reviews has also commented on the ac unit. It’s not maintained at all. And doesn’t seem to be working and very loud. The rooms are also very dark. In my room the phone had issues. The hand set did not work but the speaker did. The staff are very pleasant and helpful. The beach was dirty as well as the pool. My recommendations would be: they should update the ac units and update the rooms by renovating to make it more modern.

The staff at the reception when we checked in was not really friendly. Maybe because he was alone working, busy, tired or hungry. Just maybe. But a simple smile and greetings will make a difference especially if the guest arrived from a long flight, tired and hungry 😊 Well the rest of the staff were fine though. Found cockroach running in the room. Well we had 2 rooms and both room had cockroaches. The beds we old and saggy. Woke up with a backache. Breakfast was just ok. By the way my son left his trouser and shirt in the room when we checked out and they called us to give it back to us. Thank you for that.

We had the best overnight stay here at this hotel! Wonderful room, comfy bed, excellent food and the vicinity makes you not want to leave.

However room, bathroom fixtures, airconditioning need refurbishing

Online reservation can not be cancelled 5 days before the date of check in which is not good, other hotels allow cancellations 2 days before the check in date. The front desk staff were not welcoming. The rooms are quite far from the entrance specially if room is in the second building. The floor is very old, needs renovation.

They have to improve in preparing the rooms and the process in checking in guests. Staff were friendly but overall service was slow. Maybe they were understaff that time. Rooms were fine and clean.

Front desk staff rude and didn't smile, asked to fix A.C. because our room was hot and it was still hot , we slept sweating, the main pool was dirty and the kids were very noisy , at the pool area we got some drinks and the servers never came back to check on us so we drank once in 2.5 hrs while they gossips in the background till we got our bill, kids with clothes surrounded edge of pool and we couldn't get in , for a resort it was overpriced , and poor service . Only our first night at the seafood restaurant we got great service, but the food wasn't that great. We will never return

The Waterfront was a great.ace to rest and relax after the madness that is Davao. We spent a couple of days there while searching for a vehicle to buy. The pool and pool area was nice though the beach was not. The pool was as warm as a bath and ridiculously deep - even the shallow end was far from shallow so not so good with young kids. Our room was at the rear of the 'wing' which was not so great - poolside would be much preffered xo as to make use of.the large balcony. Room was large as was the bathroom - both in need of renovation though. Bed was firm and comfortable. Breakfast was.the usual fare though done nicely and we had a pizza in the outside cafe which was nice and more importantly the beer was cold.

The only problem specially senior citizens has no lift going to 2nd floor

A good place to unwind when you have to bring along small children,

Old but still awesome and very nature!

Good location and food