Excellent”

Great hotel & very relaxing. Room was nice & the food yummy. Alcohol is way overpriced at 3 times the amount you can buy at a 7 eleven. If you buy your own then the surcharge is 3 times the amount of the alcohol inside the hotel which is a rip off. Other than that this place is great

Nice staycation”

Good place to stay at in the city of Davao. Ala carte food may kind of pricey, just know to share so you can save a little. Make sure to dine in La Parilla where staff are so nice and food is a little less expensive.

Good but old”

The waterfront insular was once the best hotel in Davao, but now, it's she is really starting to show. Good for families as the rooms are big and there's even a balcony. Food for breakfast was decent. Needs a major upgrade. The housekeeping are not that good. When we checked into our room, the bathroom was tidy, but not clean. There were strands of hair on the floor and it's clear that the bathtub wasn't even rinse out since the last guest checked out.

Near to everything”

Very near to everything... downtown, restaurant, airport, and even convenience stores.

very satisfactory”

The bungalow we stayed was old and in my opinion needs updating. Room was clean, i love the location of the hotel which is far from the hubub of the city although ut is within the city. What you can hear when at the hotel was birds chirping and relaxing waves, fresh air. It was quite relaxing. I would definitely book again if i will be in davao. I fully recommend this hotel.

My kind of resort”

Waterfront Insular Hotel Davao is still one of the best resort hotel in Davao. its classic ambiance and good staff and good food still the thing to look for in Waterfront Insular. I will definitely recommend this resort to my friends and colleagues.

Great view, great breakfast, and courteous staff.”

It is so peaceful. It is far enough off the road to not hear any traffic. It is a beautiful place. We stay every time we come to Davao. We love it there. The only con is that the property needs a little love. Carpet in the hallway needs to be replaced. The balcony door in the first room we got, needs to be repaired, so it will lock. On the plus side, we brought our concerns to the front desk and they quickly found another room for us. This room was in great shape. We look forward to staying here next visit.

Highly recommended”

Buffet food is nice

very nice place ”

i want to come back again

Had a marvelous stay at this hotel”

upgraded our room. the hotel staff are helpful and very nice. The breakfast buffet was good! We will be back soon. thank you!

relaxing environment ”

rooms needs updating , airconditiiner needs updating ,the whole hotel building needs updating for a whole new look would be nice . I love the cleanliness of the room, garden and the surroundings.the staff are polite and friendly cheers to that!😀🍾🍷🍾

Helpful staff and great food!”

Staff are very helpful and courteous and I loved what I tasted in Pizzaiolo. The location is also great if you don’t have plans of going to the city center. It’s near a church, a mall, and other tourist destinations like Samal Island and others. The only downside of the hotel is the funny smell of the carpet in the hallway. I hope they can get rid of it.

What a waste of a beautiful property!”

My terrible experience with this hotel dates back to October 2018 and I just realised I can actually submit a review even if the booking was cancelled. I booked a deluxe room around September 2018 and that time I asked them if they have elevators for PWD guests. Still didn't receive a reply after a month and I had to follow up, only to be told they don't have elevators to access the deluxe room which I had paid for. A manager called me but I was astounded with her rudeness I had to ask for the issue to be escalated to their Gen Mgr, who wrote a seemingly canned response to tell me to continue our stay in a standard room (which is not what I paid for) and they'll give us free buffet. Nope. I would rather spend my money for some so-so hotel with an elevator, so-so facilities, and polite staff. I was refunded my money, but I'd like people to know they don't have elevators in their old building where the good rooms are in case they're bringing guests on wheelchair.

Nice hotel”

This is a slightly older hotel with a two story low-rise style, set in large gardens right on the water, with white sand beach. Very quiet, good breakfast buffet and evening meals. A little out of the way, but only a jeepney or short taxi ride to the heart of Davao. Staff are lovely and the rooms are spacious. I would, for sure, stay here again.

Great stay ! Nice older Hotel …. Great grounds and setting ! Breakfast was very good ! ”

Great stay! . Breakfast was ample and good . Staff were pleasant to deal with . Beautiful grounds. Nice small beach area . Hotel is showing its age .. but very clean and very nice setting. Actually the age of the hotel brings nice elements; such as wood floors in the rooms , and huge rooms... You down get that in new hotels ! Enjoyable visit !

An unfortunate stay on a supposedly nice hotel”

We booked 3rooms for a 2night stay with family & friends. Cons: the facility lacks appropriate attention to standard safety practices. The columns on the walkway from lobby to the rooms are way inside the boundaries of the aisles, with sharp corners. The aisles lack color coded edge boundaries. There is also lack of lighting, especially on walk/pathways to the beachside. One night we met a potentially fatal accident while walking on the said concrete pavement. One side was level with the manicured grass while the other side had a half foot elevation droo with the sand. At night, it's impossible to see what you are stepping on. My mother stepped on the edge of this part of the pavement and fell instantly flat on her face, with parts of her body hitting the sharp concrete edge. Front desk assistants were poorly trained & dont know how to turn over instructions. 2 of the rooms we got were right next to the stairway. We hear tap-like sounds on the walls whenever one passes by...

Relaxing”

Its my bff first time to stay and she said the place was clean and staff were friendly...what she like best was the food it was really great! Thanks waterfront for making my best friend’s Vacation awesome.

Very good”

The rooms were clean but quite outdated , the bed and floor creaks . The room thermostat control does not seem to be working. Inside the room, there were snacks and water displayed on the countertop thus my husband asked if the snacks displayed in the room were complimentary snacks and the receptionist confirmed that those were indeed for free but we were shocked and dismayed that we were charged upon checkout. This may be an isolated case and a form of miscommunication but then we clearly asked about it . We don't mind paying the said amount if we were just told by the receptionist the time we asked . But i think what happened was just unfair especially when we asked clearly beforehand.

Old, damp and musky”

Check in. Slow. There was only one, but very friendly receptionist. Hotel room building. Smells strongly of damp old wood and carpet. Very smelly. Room. Deluxe premium. Faces the pool and sea. Amazing view. But still smells very damp and musky. It rained on the night of our stay and we had a leak! The room needs renovating and refreshing. It’s all damp and smelly, just as the stairs and hallways. The bathroom tiles need updating, as well as the balcony. The damp smell stuck to our clothes. We notified the hotel that we needed a cot for our 2 yr old way before we arrived. We reminded them about it again upon check in, and they said it’s all sorted. Hours and hours later (like 6 hours later) we were still waiting for it. Still no cot. We kept trying to call reception the whole day but no one’s answering the bloody phone. When evening came we had to go to reception and they told us it wasn’t available anymore. The screen sliding door going out to our balcony was also broken (it fell off). Room service. Non existent. They don’t answer the phone. Reception. Non existent. They don’t answer the phone. Kalaw room (went for an event that evening). Musky. Had a leak as well during our event. Customer service was pretty good. Pool. Omg. Murky. Dirty with lots of bugs, dirt and bunched up hair floating around in the kiddie pool. You cant see the bottom of the pool! Lots of towels available. Jacuzzi is working but water is cold. The adult pool is just deep. Deep all over. No shallow areas. Just deep. (10 feet). Loved the setup of the sun beds though. Breakfast. Lots of food choices. Everything is self service buffet including the the coffee 😂 Although staff kindly turned off the cold air-conditioning that was blasting on our table. Checkout. Slowest of the slow. Only two receptionists for a gazillion people trying to checkout at 11:30. (Checkout time 12:00noon) Overall, not coming back to stay overnight at all. The room wasnt a pleasant experience but the pool/grass

Mosquitos and ants inside the room”

We had trouble sleeping because we were getting bitten by mosquitos and ants. We didn't have any food inside other than the food and beverage at the bar provided by the hotel. Air-conditioning remained hot despite adjustments made at the controls and only got cooler about a few hours later. But everything else especially the food, location and facilities were good!