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About this property


The hotel is superbly located at the heart of Surfers Paradise and is centrally set in relation to a host of magnificent beaches, shopping outlets and local attractions.The hotel offers a complete holiday experience. It features 385 guest rooms and suites, as well as an extensive range of first-class dining and recreational facilities and a gaming lounge. The hotel also offers the convenience of a 24-hour reception service.The hotel provides convenient accommodation units.Recreational facilities include 2 heated swimming pools, 2 spas, a sauna and a fully-equipped gym. Guests can enjoy the ultimate in indulgence within the tranquil environment of the spa. Guests can also choose to opt for the total relaxation of a healing massage, a restorative facial or a soothing body wrap.Dining will always be a pleasure, as guests are able to choose between the hotel's 2 superb restaurants.
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Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Airport transfer
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Casino
  • Diving
  • Fishing
  • Fitness center
  • Massage(s)
  • Spa
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Please note that there is a 1.5% charge when you pay with a credit card. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
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Verified traveler reviews

Filter by traveler type

based on 115 reviews
  • Cleanliness 8.3
  • Facilities 7.0
  • Location 8.7
  • Room comfort and quality 8.0
  • Service 8.4
  • Value for money 8.1
  • Food and dining 7.3
Sort by

Soh from Singapore
Stayed 5 nights in September 2016
6 Days 5 Nights Stay
Great Value with good location!
Reviewed September 15, 2016

greg from Australia
Stayed one night in April 2016
Very good
In this day and age WIFI should be free
Reviewed April 27, 2016

Bradley from Australia
Club King Room
Stayed one night in February 2015
perfect stay
location, food, staff
We really enjoyed our stay at watermark hotel. We have stayed many times before and will continue to stay in the future. Would highly recommend it to anyone visiting or living on the Gold Coast.
Reviewed September 03, 2015

Gwendolyn from Singapore
Business traveler
Club King Room
Stayed one night in April 2015
Decent enough
location, large rooms, free wifi
Reviewed April 18, 2015

Kevin from Australia
Business traveler
Club King Room
Stayed 3 nights in January 2015
Stay elsewhere if you want a positive experience
The bed was comfortable, housekeeping good and pillows soft
Australian receptionist on arrival was blaming customer after 4 attempts and re-carding of electronic key and subsequent visits to the 19th floor with bags. Room was changed and card would still not operate,maintenance engineer was requested by customer and then manager when receptionist argued with customer that engineer had other priorities and that I should be patient and considerate. Manager accompanied at customers insistence to room engineer had gained access and determined that the fault lay at reception with the card machine. Manager apologized for behavior of receptionist. I routinely give a $5 gratuity to car attendant and this is my last issue and visit as car even when requested the night before was at least 20 minutes away every time.
Reviewed January 21, 2015

Melissa from Malaysia
Business traveler
Premier Hot Deal
Stayed 3 nights in January 2015
location on surfer's paradise
location, free parking
Reviewed January 12, 2015

JEFFRY from Singapore
Family with older children
Club King Room
Stayed 6 nights in December 2014
Pleasant Stay at Club Watermark
Good location. Pleasant hotel staff. Nice entrance and lobby area.
Pleasant stay with minimal disturbance. Location is just right; easy access to other attractions and public transport while not crowded.
Reviewed December 28, 2014

Ian from Australia
Solo traveler
Club Twin
Stayed one night in November 2014
Went to the coast for a friends birthday
Staff, comfort, clean
Very good staff very friendly, room comfort exceptional,and very clean, outstanding value for money, especially first weekend of schoolies.
Reviewed November 27, 2014

Albert from Australia
Premier Hot Deal
Stayed one night in November 2014
Fantastic position
Position, Very Quiet, Great Service
The stay was a little short but it was well worth it
Reviewed November 24, 2014

Shane from United States
Business traveler
Club King Room
Stayed 6 nights in November 2014
Club Watermark Hotel
The location of the property is excellent. The hotel is across the street from a lite-rail station, and two blocks from the beach. The rooms on the beach side of the hotel has an obstructed view. Not the fault of the hotel, but rather due to a higher building that was built later, blocking the total view. While I did not eat in the restaurant, it must have been good as it was always busy. The price was right for the location.
Reviewed November 20, 2014


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