Waterside Resort & Spa
Waterside Resort & Spa
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Garden View Villa - Guestroom Waterside Resort & Spa
Garden View Villa - Guestroom
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Interior view Waterside Resort & Spa
Interior view
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Interior view Waterside Resort & Spa
Interior view
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Reception Waterside Resort & Spa
Reception
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Very good
Location
7.7
See all 39 photos Waterside Resort & Spa
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Waterside Resort & Spa

Very good location
- 250 meters from city center
- What's nearby?
Good
From 104 reviewsSee what guests said
6.7
/
10
Value for money6.8
Distance to city center0.5 Km
Location rating7.7
Nearest airportDa Nang Airport (DAD)
Distance to airport23.5 km
  • Airport transfer

  • Air conditioning

  • Balcony/terrace

  • Garden

Room choices
This property is in high demand!Last booked a few minutes ago
Garden View Villa
Garden View Villa
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 single beds or 1 double b...
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River View Villa
River View Villa
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  • Room size: 50 m²/538 ft²
  • River view
  • 2 single beds or 1 double b...
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Deluxe Villa
Deluxe Villa
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  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 super king bed or 2 king ...
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Deluxe King Suite
Deluxe King Suite
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  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 super king bed
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Room - No window
Room - No window
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    Standard Single
    Standard Single
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      Villa Standard
      Villa Standard
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        Standard With View Bungalow
        Standard With View Bungalow
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          Double Deluxe
          Double Deluxe
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            Room Luxury
            Room Luxury
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              More about Waterside Resort & Spa

              More about Waterside Resort & Spa

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (104)Booking.com Reviews (14)
              Cleanliness6.0
              Facilities3.2
              Location7.7
              Room comfort and quality6.7
              Service6.8
              Value for money6.8
              Provided by verified guests of Agoda
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              All guests (104)
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              Showing 104 verified guest comments
              12345
              6.0
              Russell from Australia
              Couple
              River View Villa
              Stayed 2 nights in August 2015
              Older and Tired, but worth the $45 / night.”
              Good location. Handy to Hoi An. Just a 2 minute stroll across the river bridge and you're amongst it. Not many hotels / resorts around Hoi An old town, so this is one of few in this good location.
              NOTE: This resort is not called Waterside. There are no signs at all saying Waterside. We spent over half an hour in a taxi searching for it. (Thank goodness taxis are cheap). The taxi driver stopped and asked several people to no avail. I eventually opened my IPad and tracked it on maps. Walked into a resort with a different name where I thought it was on maps and asked if they knew Waterside.
              Reviewed August 12, 2015
              9.3
              Exceptional
              Erin from United Kingdom
              Solo traveler
              River View Villa
              Stayed 3 nights in January 2015
              Beautiful riverside hotel”
              The wonderful friendly staff, the huge airy rooms with giant bed, the excellent location - just minutes away from the old quarter
              I was a little unsure when I first arrived at Waterside, as it is a large collection of villas but there didn't seem to be anyone else around. I was very pleasantly surprised, and even extended my stay as I felt so relaxed there. The rooms are absolutely huge, with comfy beds, pretty lighting and a large balcony (if you pick a river view). The air con in my room didn't actually work but it was so light and airy that it didnt matter. The shower was hot with great water pressure (not to be taken for granted!). I opted for the Vietnamese options at breakfast and was very impressed most days - you get a lot for what you're paying. The best thing about the hotel for me was the staff - very friendly, always willing to help out with any requests (and very patient teachers, helping me improve my Vietnamese!). The hotel would definitely benefit from being a bit busier, as they have some beautiful communal spaces but that being said, it was lovely to have some peace and quiet (aside from the cockerels and the boats going by!). I would certainly return and would recommend it to friends.
              Reviewed January 25, 2015
              6.3
              Good
              Trung from Vietnam
              Couple
              Garden View Villa
              Stayed 3 nights in April 2014
              Warehouse, not Hotel”
              Big room, big Bathroom, nice balcony
              It was quite hard for me to find this resort. Coz I couldn't find the sign board or resort name. The guard had no idea which resort I asked, not until I saw pics of their room hanging on advertising board. So I saw the old name of this place instead. Breakfast was good enough eventhough quite not enough. Except the villas with clients room, I found the rest of the resort was like a huge warehouse, couldn't see 70% of the resort shown on Map including swimming pool coz they're under construction. I don't recommend this resort until they finish their construction which I don't know when.
              Reviewed April 09, 2014
              9.0
              Exceptional
              Gregory from United States
              Solo traveler
              Garden View Villa
              Stayed 2 nights in March 2014
              A fine hotel in a good location.”
              Location, room size,
              It was a fine place to stay with a lot of potential to be really great. A very low key place, but in a great location just over the bridge. Not a super social hotel but that was fine. They don't have any signage that says Waterside which makes it a bit if a mission to find at first.
              Reviewed March 23, 2014
              8.0
              Excellent
              Alexandra from Germany
              Couple
              River View Villa
              Stayed 4 nights in February 2014
              Nice and quiet hotel - close to the city”
              Quiet, friendly and close to the city
              If you want to visit Hoi An without being in the middle of the horrible shopping areas, then come to this side of the river and to this hotel! Hoi An is beautiful but it is all about shopping. So we left the town earlier than planned.
              Reviewed February 19, 2014
              9.3
              Exceptional
              Luke from Australia
              Couple
              Garden View Villa
              Stayed 2 nights in January 2014
              Clean, central hotel, with helpful staff”
              Nice rooms, helpful staff, central location
              Staff here were very friendly and helpful. The room was clean and quite nice. Good value if booking with discount. Provided breakfast was fairly average, but not too bad considering it was free. The hotel is just over the 2nd bridge, so is about 200m from the end of the main strip in Hoi An. As a side note Hoi An is a must do if you are in Vietnam- excellent food, history, shopping/ tailors, and nearby beach and ancient ruins.
              Reviewed January 07, 2014
              9.3
              Exceptional
              Wei from Singapore
              Solo traveler
              Garden View Villa
              Stayed 2 nights in December 2013
              Big room. Quiet. Good Location. ”
              Price, location, service.
              Prompt service. Always ready to help. Did my laundry here, clothes smells really awesome. Laundry wasn't delivered to my room that supposedly afternoon but only managed to deliver after check out time. Was worried I couldn't get my laundry on time as I have a bus to catch. However, staff responded to the situation quickly, they called in to laundry service, and returned my clothes in no time. Overall a good experience in Waterside hotel.
              Reviewed December 28, 2013
              9.0
              Exceptional
              Daniel from Australia
              Solo traveler
              Garden View Villa
              Stayed 2 nights in December 2013
              Great and attentive staff, Large room and bathroom”
              Large room, Location, Clean room
              I stayed at this resort for 6 nights all up. I had the garden view room (first level out of two levels) and all rooms have large doors which open onto a large balcony. The bathroom and bedroom were very nice and rustic to Vietman-type decore. Each room had two comfortable double beds and mositoque nets equiped above each bed. I always felt safe walking to and from the hotel even at night. They have lit walkways except across the bridge. I fell sick for a few days and the staff were very helpful to bring me tea when I needed it and recommended a pharmacy. When I had issues with my pick up service to the airport they did their best to contact the transfer service and help me out. I would definately stay here again. Gardens were a little unkept but it gave a more rustic feel to my stay anyway. Thank you Waterside resort.
              Reviewed December 09, 2013
              3.3
              David from Australia
              Solo traveler
              River View Villa
              Stayed 2 nights in October 2013
              Absolutely terrible.”
              Location
              Our stay here at the Waterside was incredibly disappointing. Fistly I will say that we arrived the day after a typhoon and the grounds were a mess, however given this was beyond their control I am certainly not factoring this into the review. Even after having to witness a gardener urinating in the garden right in front of the resstaurant window. Typhoon aside, the hotel just shows a long term neglect. It is run down and dirty and in need of significant renovation and repair. The reception staff were friendly, but they never actually did anything. And the moment they worked out that you didn't want to book a trip then you never saw them again. We had no topsheet when we arrived and despite asking several times it hadn't appeared by the time we left after 2 days. The power points for the fridge and TV didn't work but despite asking for it to be fixed or us moved to another room, neither happened. And we were the only guests that we could see in the entire resort. The room we were given appeared not to have been cleaned in some time. Or cleaned very poorly as there was a used towel and soap in the bathroom, the shower curtain was mouldy, and there were half empty water bottles and other items in the room. The dining table appeared not to have been cleaned in some time, the condiments were scarce and some of our pre-ordered breakfast items never arrived. All in all a disappointing stay and I would strongly discourage anyone staying at this property.
              Reviewed November 06, 2013
              9.7
              Exceptional
              Isabel from United Kingdom
              Couple
              Garden View Villa
              Stayed 1 night in August 2013
              pleasantly surprised”
              good price, big rooms and great breakfast
              My boyfriend and I stayed at Waterside Resort & Spa because we found an offer on Agoda. Though the reviews suggested it wouldn't be the best place to stay, we were pleasantly surprised. The rooms were large, the lady behind the counter spoke good English and was very helpful, the bathroom was also huge and the all-you-can-eat breakfast was a really nice touch. There was also table-tennis and snooker. It's conveniently close to all the bars, restaurants and shopping and you can rent a bicycle cheaply from the shop next door and cycle to the beach which only takes 10-15 mins. The hotel was definitely not at the top of its game; it had the air of a place that had once been fantastic and was in the process of undergoing improvements, but that wasn't really a problem as we found it so cheap. The shower was disappointing, but when we told the staff this they tried to fix it, and when they couldn't helped us to move rooms. The second room wasn't as nice as the first but was still very spacious and had air-conditioning, a tv and a fridge. Other reviewers were annoyed at the receptionist who was apparently too pushy about using certain tailors in the area; though she did suggest people I didn't find her particularly pushy at all, and to be honest I don't think it was a problem at all as this business-like manner is very common in Vietnam and I barely noticed it. Would definitely recommend, though it has probably seen better days.
              Reviewed September 03, 2013
              9.3
              Exceptional
              Andrew from New Zealand
              Couple
              Garden View Villa
              Stayed 2 nights in July 2013
              Cheap, friendly resort”
              Affordable, comfortable, lovely staff
              The Waterside was a little run-down, maybe due to low season. There weren't many guests there so there wasn't much 'atmosphere'. However, for about $20 per night we had an enormous room with huge bathroom, unlimited fresh breakfast every day, and were just two minutes into the main shopping areas. The staff helped us to book a few things and were always very friendly and helpful - we were happy with our stay.
              Reviewed August 23, 2013
              8.3
              Excellent
              thomas from United States
              Group
              Garden View Villa
              Stayed 5 nights in August 2013
              Clean room, Friendly Staff, good Breakfast”
              Clean Room, Big room, Quiet at night
              No issue, one of the nice features of the Hotels location was the Bar Called Life Bar right by the entrance of the hotel. Mr. Duc stayed open late had smokes and a full bar. He or his family could help with anything Laundry, Taxi, Rent a motorbike, all in one stop shop.
              Reviewed August 22, 2013
              8.7
              Excellent
              Andrew from New Zealand
              Couple
              Garden View Villa
              Stayed 2 nights in July 2013
              Quiet, affordable resort with lovely staff”
              Room size, location, staff
              The resort is a little bit run down, as if it was once very grand but has gotten fairly shabby around the edges. This could be just in low season, perhaps it gets more lively in high season. In saying that, we only paid about $20 per night for an enormous room with enormous bathroom, a few minutes walk over the bridge to the centre of Old Town, and a huge breakfast (choose anything from the menu, it's unlimited.....). For what we paid, we were very happy with our stay - we extended our stay by another two nights.
              Reviewed July 25, 2013
              9.3
              Exceptional
              Hanna from Finland
              Solo traveler
              Garden View Villa
              Stayed 4 nights in June 2013
              Nice little town for eating and relaxing”
              Big clean room, spacious hotell area, friendly staff and diverse breakfast
              I stayed there four nights in garden view villa. Beware with those motorbike taxis at the bus station. They will overprise your lift. Make sure that you have an official driver. It was only three minutes walk to the market , coffeeshops and restaurants from the hotell. I rent a bicykle and drove to the beac in 20 minutes. Hotell is quiet but there is many dogs running all around. Electricity brake down couple times. Little problems with aircon. Sometimes it didn't work. You have to push the button many times. Breakfast was diverse fx yoghurt, baguette, soup, fruits, cake, eggs...You can have all menu if you want.
              Reviewed June 22, 2013
              9.0
              Exceptional
              Ella from Australia
              Couple
              Garden View Villa
              Stayed 1 night in June 2013
              Very friendly staff, excellent location!”
              Very friendly staff, two minute walk to old quarter and market, huge open air common space with great breakfast.
              We loved the location, new ownership will be installing a pool by September, excellent English skills on front desk and very helpful. would stay here again. for sure! Next door to hotel is Mr. Guai who rents motorbikes and cycles for 3-7 dollars, and purchases gas from a very old poor lady next door to help her make an income. Mr. Guai has excellent English also! See him for your bike or motorbike rental, his wife also does laundry for 1$ per kilo, hotels charge 2$ per. We loved this place!
              Reviewed June 11, 2013
              4.3
              Amir from Singapore
              Couple
              River View Villa
              Stayed 4 nights in December 2015
              Avoid this hotel!”
              internet, location
              I've traveled up and down Vietnam many times and unfortunately this was a really bad hotel by any standards. The staff are not well trained and do not speak English well. The hotel looks like it's half demolished. There is no water pressure and very limited hot water. The breakfast is bland. The laundry service is disorganized and our clothes came back not that much cleaner. The location is great (right across the river from the old town) and the price is low, but you can almost definitely find something better.
              Reviewed January 04, 2016
              5.0
              Laura from Germany
              Group
              Garden View Villa
              Stayed 2 nights in June 2014
              was okay”
              location, size of our room (30sqm + balcony)
              it seemed completly empty when we arrived. the staff performance was weak, the breakfast poor. the reception area was really dirrty (full with spiderwebs...) the reception area and toilet there was really dirty! full of spiderwebs and seemed to be in a bad condition anyway. the room was quite nice though, but the water pressure was so weak that you couldnt wash your hair, we asked if they could anything about that but nothing happened, they didnt even talk to us about it anymore. staff was not that good in general, not very good english skills. there was just one lady that brought us our breakfast to the room, who was lovely. they seem to renovate quite some rooms, hope that it will not just be the rooms... location is great!
              Reviewed June 24, 2014
              4.3
              Andre from New Zealand
              Group
              Garden View Villa
              Stayed 2 nights in May 2014
              Looked nice from the outside but is very run down.”
              Location, quiteness and laughing at yourself for booking such a terrible hotel!
              We thought we were booking a nice hotel but upon arrival we find they've recently changed names, probably to avoid bad reviews, the beds smelled slightly mouldy, the price was high considering its problems and even after moving rooms once, the air con did not work. I suspect this place was a victim of flooding in the past and has had the minimum maintenance done.
              Reviewed May 12, 2014
              7.3
              Very good
              Judy from United Kingdom
              Solo traveler
              Garden View Villa
              Stayed 2 nights in March 2014
              Perfectly fine hotel but eerily quiet”
              Very good rooms and balconies, generous breakfast, helpful staff
              everything here was just fine. The staff helped me in all sorts of ways and lovely big rooms but the reception area is rather dark and forbidding and so quiet that it was a bit eerie. If you c ame as a group there is table tennis and pool to play but for the single traveller quite strange.
              Reviewed March 14, 2014
              6.0
              Michal from Poland
              Couple
              Garden View Villa
              Stayed 4 nights in February 2014
              Not bad, but not wonderful”
              location, garden, and location :)
              They had problems with flood destroying gardens and damaging bungalows, and it shows. The garden is being reconstructed, and bungalows cleaned, but it still looks odd. The room was very big and quite nice, the bathroom even very nice. Location - perfect, right across the bridge a 2 min walk to the center. Minuses: awful breakfast, not good staff performance (like they didn't really care - no one showed up to clean the room through a few days, even when we asked for taking the rubbish, the laundry took them 2 days and wasn't really dry when collected). We decided not to extend the stay, as the price was too high comparing to the standards. If they improve the performance and fully refurbish the surroundings - the have potential of becoming a great hotel.
              Reviewed March 10, 2014
              12345
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              • Very good location
              • Fukian Assembly Hall (Phuc Kien)
              • Nguyen Tat Thanh Bus Station is within 1.74 km