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Swimming pool, Waterstones Hotel in Mumbai
Boutique Double, Waterstones Hotel in Mumbai
Lobby, Waterstones Hotel in Mumbai
Lobby, Waterstones Hotel in Mumbai
Swimming pool, Waterstones Hotel in Mumbai
Swimming pool, Waterstones Hotel in Mumbai
Waterstones Hotel

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7.9

Very good

383 reviews

383 reviews

Breakfast7
Housekeeping6
Swimming Pool4
See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Juhu Beach 5.4 km
Bandra-Worli Sea Link 10.5 km
Shree Siddhivinayak 11.1 km
Elephanta Caves 16.8 km
Sri Sri Radha Gopinath Temple 17.9 km
Chhatrapati Shivaji Terminus 19.7 km
Marine Drive 20.0 km
Nariman Point 20.8 km
Gateway of India 20.9 km
Colaba 23.1 km
Nearby landmarks
Ajmera Marol Naka Station 360 m
Airport Road Station 590 m
Saki Naka 1.1 km
Chakala - J.B. Nagar 1.2 km
Sanctum 1.5 km
Asalpha 2.1 km
Mangala Hospital 2.1 km
Chhatrapati Shivaji Maharaj International Airport 2.2 km
Jaymaa Vindya Kashni Temple 2.2 km
Snow World 2.4 km

Waterstones Hotel

Sahar Road, Andheri, Andheri East, Mumbai, India, 400059 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Andheri East, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gateway of India. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Located in heart of Mumbai

Check-in [24-hour]

Free airport transfer

360 meters to public transportation

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "A negative COVID-19 test no more than [3] days old must be presented upon check-in; otherwise, check-in may be refused. "
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Mumbai are being booked every minute!
Value for money7.6
Distance to city center15 km
Location rating8.1
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport2.2 km

Rooms available at Waterstones Hotel

Excellent
Room comfort & quality

8.7

Boutique Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Boutique Double
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 102 m²/1098 ft²
  • City view
  • 1 king bed
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Executive
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double Standard
...
    Enter dates to see prices
    Spacious Suite with Mini Bar, Dinning Table for 6 & kitchenette
    ...
    • Room size: 102 m²/1098 ft²
    • Outdoor view
    Enter dates to see prices
    Closed
    ...
      Enter dates to see prices
      Quadruple
      ...
        Enter dates to see prices
        Boutique Double Room - Axis Bank - YCHS - Closed
        ...
          Enter dates to see prices
          Boutique Single Room - Axis Bank - YCHS - Closed
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Waterstones Hotel?

            Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Waterstones Hotel?

            Waterstones Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Waterstones Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Waterstones Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Waterstones Hotel?

            Start your mornings right, with the continental and buffet breakfast options offered at Waterstones Hotel. Adults can enjoy breakfast offered with an additional charge of 675 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Waterstones Hotel?

            Waterstones Hotel features 2 on-site restaurants for your dining convenience.

            What is the smoking policy at Waterstones Hotel?

            Waterstones Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest airport to Waterstones Hotel?

            Travel by air is easy with Chhatrapati Shivaji Maharaj International Airport only 2.1 km away from Waterstones Hotel.

            What is the closest train, metro, or bus station to Waterstones Hotel?

            The closest train, metro, or bus station to Waterstones Hotel is Ajmera Marol Naka Station, 360 m away.

            What restaurants are nearby Waterstones Hotel?

            Waterstones Hotel’s neighborhood is Andheri East which includes popular restaurants such as Pop Tate's, The Finch and Gajalee.

            What popular shopping places are close to Waterstones Hotel?

            Waterstones Hotel is located in Andheri East area which features shopping places such as Sanctum.

            What are popular attractions near Waterstones Hotel?

            Waterstones Hotel’s location in the Andheri East neighborhood makes it close to famous attractions including Jaymaa Vindya Kashni Temple, Mahakali Caves and Special Holidays.

            See map

            Explore the neighborhood

            What people love about Waterstones Hotel

            • 8.8

              Excellent
              Cleanliness

              "Stayed with friends Hotel was clean."

              Hemant

              |

              January 8, 2022

            • 8

              Very good
              Location

              "Located very close to airport , The property looks a little hidden just behind Lalit , The hotel is extremely clean and well designed as a boutique hotel ."

              Dr

              |

              December 23, 2021

            • 9.6

              Exceptional
              Location

              "The Hotel is a great place to stay, very nice location and amenities are great."

              Trupti

              |

              January 27, 2022

            Property ranking|Compared to 1,692 Mumbai properties
            See all rankings
            Room comfort score
            8.7/10
            Cleanliness score
            8.4/10
            Service score
            8/10
            Couples review score
            8.1/10
            Better than
            99
            %
            of Mumbai properties
            Better than
            96
            %
            of Mumbai properties
            Better than
            94
            %
            of Mumbai properties
            Better than
            94
            %
            of Mumbai properties
            Overall rating:

            7.9

            Very good
            383 reviews
            Cleanliness
            8.4
            Facilities
            7.9
            Location
            8.1
            Read all reviews >
            What travelers say they love:
            From start to end it was a hassle free experience.
            Kartik from India
            Couple
            More about Waterstones Hotel

            More about Waterstones Hotel

            Waterstones Hotel

            Waterstones Hotel, located in Mumbai city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
            Waterstones Hotel provides a range services and amenities to help make your stay more comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Mumbai can be assisted with taxi, car hire and shuttle services available.
            Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
            Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Waterstones Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Waterstones Hotel. The hotel is entirely non-smoking.
            Smoking may only take place in restricted designated areas.
            Guests are guaranteed a comfortable stay while at Waterstones Hotel. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker and mini bar are available in some select rooms.
            You can stay fresh and clean with toiletries and bathrobes provided in some of the guest bathrooms.


            Dining and things to do

            Wake up with no worries at Waterstones Hotel, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
            The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
            Waterstones Hotel promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Waterstones Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
            The poolside bar at Waterstones Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's squash court, ping-pong table, tennis court and badminton court. No need to go anywhere after dinner -- play with friends or family at the library and games room.
            You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


            Around the property

            With its convenient location, the hotel offers easy access to all Mumbai has to offer. Your first day during your stay at Waterstones Hotel should include a visit to Marine Drive located 19.9 km away. Photograph yourself in front of Chhatrapati Shivaji Terminus located 19.6 km away, which people travel great distances to see.


            Reasons to stay here

            This hotel's facilities score higher than 96% of accommodations in the city.
            Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
            This accommodation beats more than 99% of competition in the city on room comfort.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.9

            Most talked about facilities

            Swimming Pool

            14 mentions

            Breakfast

            8 mentions

            Internet

            8 mentions

            Food & Dining

            5 mentions

            Languages spoken
            • English
            • Hindi
            Accessibility
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Badminton court
            • Billiards
            • Fitness center
            • Game room
            • Garden
            • Hot tub
            • Light therapy
            • Massage
            • Outdoor recreational features
            • Sauna
            • Spa
            • Spa/sauna
            • Squash court
            • Steamroom
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            • Table tennis
            • Tennis court
            • Ticket services
            • Tours
            Cleanliness and safety
            • Body thermometer
            • Breakfast in room
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Rooms sanitized between stays
            • Safe dining setup
            • Shared stationery removed
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Bar
            • BBQ facilities
            • Breakfast [buffet]
            • Breakfast [continental]
            • Breakfast [free]
            • Coffee shop
            • Happy hour
            • Kitchen
            • Poolside bar
            • Restaurants
            • Room service [24-hour]
            Services and conveniences
            • Cash withdrawal
            • Concierge
            • Contactless check-in/out
            • Convenience store
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Fireplace
            • Food delivery
            • Gift/souvenir shop
            • Invoice provided
            • Ironing service
            • Laundry service
            • Library
            • Luggage storage
            • Meeting/banquet facilities
            • Postal service
            • Safety deposit boxes
            • Salon
            • Shops
            • Smoke-free property
            • Smoking area
            For the kids
            • Babysitting service
            • Family room
            • Kids club
            • Playground
            • Swimming pool [kids]
            Access
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Pets allowed
            • Security [24-hour]
            Getting around
            • Airport transfer
            • Bicycle parking
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking
            Available in all rooms
            • Air conditioning
            • Alarm clock
            • Blackout curtains
            • Coffee/tea maker
            • Daily newspaper
            • Desk
            • Free bottled water
            • Laptop safe box
            • Locker
            • Mini bar
            • Non-smoking
            • Satellite/cable channels
            • Seating area
            • Shower
            • Telephone
            • Toiletries
            • Wake-up service

            Food and dining

            Breakfast options
            • Continental
            • Vegetarian
            • Buffet

            Location

            Sahar Road, Andheri, Andheri East, Mumbai, India, 400059
            Excellent
            Location

            8.1

            Airports
            • Chhatrapati Shivaji Maharaj International Airport (BOM)
              2.2 km 24 min drive
            • Pune Airport (PNQ)
              123.4 km 3.4 hour drive
            Public transportation
            • Ajmera Marol Naka Station
              360 m
            • Airport Road Station
              590 m
            Hospital or clinic
            • Mangala Hospital
              2.1 km
            Shopping
            • R City Mall
              4.2 km
            Convenience store
            • On-site
            Cash withdrawal
            • ATM on-site

            What's nearby

            Popular landmarks
            • Juhu Beach
              5.4 km
            • Bandra-Worli Sea Link
              10.5 km
            • Shree Siddhivinayak
              11.1 km
            • Elephanta Caves
              16.8 km
            • Sri Sri Radha Gopinath Temple
              17.9 km
            • Chhatrapati Shivaji Terminus
              19.7 km
            • Marine Drive
              20.0 km
            • Nariman Point
              20.8 km
            • Gateway of India
              20.9 km
            • Colaba
              23.1 km
            Nearby landmarks
            • Ajmera Marol Naka Station
              360 m
            • Airport Road Station
              590 m
            • Saki Naka
              1.1 km
            • Chakala - J.B. Nagar
              1.2 km
            • Sanctum
              1.5 km
            • Asalpha
              2.1 km
            • Mangala Hospital
              2.1 km
            • Chhatrapati Shivaji Maharaj International Airport
              2.2 km
            • Jaymaa Vindya Kashni Temple
              2.2 km
            • Snow World
              2.4 km
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            Minimum age of guests is: 4 year(s).

            Infant 4-4 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 5-12 year(s)
            Must use an extra bed
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • All credit card transactions made through American Express Cards will incur a 1% surcharge.
            • Boutique rooms have access to swimming pool and Gym, while higher category rooms have full access to Club facilities.
            • The property does not permit food from outside.
            • Please note that external speakers, outside Liquor, and carrying food in bulk not allowed
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from15:00
            • Check-in until00:00
            • Check-out from00:00
            • Check-out until12:00
            • Reception open until23:59
            Getting around
            • Airport transfer fee0 INR
            • Distance from city center15 km
            • Travel time to airport (minutes)5
            Extras
            • Breakfast charge (unless included in room price)675 INR
            • Daily Internet/Wi-Fi fee675 INR
            The property
            • Non-smoking rooms/floorsno
            • Number of bars/lounges2
            • Number of floors6
            • Number of restaurants2
            • Number of rooms 99
            • Room voltage220
            • Year property opened2007
            • Most recent renovation2011
            Parking
            • Daily parking fee0 INR

            Property announcements

            A negative COVID-19 test no more than [3] days old must be presented upon check-in; otherwise, check-in may be refused.

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Reviews of Waterstones Hotel from real guests

            Provided by verified guests of Agoda
            7.9
            /
            10
            Cleanliness8.4
            Facilities7.9
            Location8.1
            Room comfort and quality8.7
            Service8.0
            Value for money7.6
            High score for Mumbai
            Rating
            9+ Exceptional (66)
            8-9 Excellent (47)
            7-8 Very Good (39)
            6-7 Good (17)
            <6 Below Expectation (27)
            Time of the year
            Mar - May (36)
            Jun - Aug (24)
            Sep - Nov (52)
            Dec - Feb (84)

            Show reviews that mention 

            Showing 196 verified guest comments
            12345
            10.0
            Exceptional
            Emma from United Kingdom
            Business traveler
            Boutique Double
            Stayed 1 night in January 2019

            Gem in the city ”

            We were in mumbai for a business event and spent 8 nights here. The rooms are better than you can see in the pictures, the gym is the best equipped health club Gym in mumbai, the restaurants and accommodating and they don't mention they have a daily lunch and evening buffet which is extraordinary value. There are some small shops around the corner if you need additional personal items, uber is easy to anywhere a d you aren't stuck in an "airport area" you are 20 minutes away from the city centre and malls etc. The staff are just incredible and kind, all of them. I need to mention the breakfast, some people have said on reviews the breakfast is average, this is nonsense. Fresh fruit, Indian dishes, continental dishes, croissants, smoothies AND THE eggs man! I letter that are beyond reproach with anything you want. Breakfast is AWESOME!!

            Reviewed January 15, 2019

            See room deals

            Dear Guest, We are so pleased to have received such a glowing feedback from you! Many thanks for taking the time out to share about your experiences with the hotel over the period of time and also, your kind remarks about staffs. It is wonderful to hear that our staff did such a great job to bring best services that we can offer here. It is wonderful to know that you enjoyed our unique ambiance & personalized service, and that your experience at our little oasis in Mumbai was memorable. The team at the Waterstones believes in going the extra step in order to ensure a memorable experience for all our guests. We thank you for your appreciation and your positive feedback and look forward to seeing you back at the Waterstones Hotel on your next visit to the city. Warm Regards, Kapil Kapoor

            Responded January 15, 2019
            Waterstones Hotel
            10.0
            Exceptional
            Sunitha from India
            Couple
            Boutique Double
            Stayed 2 nights in October 2020

            Amazing hotel & Value for Money”

            I had the most pleasant stay at Waterstones hotel. Everything was perfect, right from the warm welcome by the Security at the entrance, the sanitisation facilities, the support from Staff at reception, helpful housekeeping, all of it made us feel safe. The rooms are spacious and are themed which makes it even more beautiful. The breakfast was tasty and they had a lot of options available. I had a wonderful experience and would definitely recommend this Hotel.

            Reviewed October 20, 2020

            See room deals

            Dear Guest, Greetings from the Waterstones Hotel & Club!! Thank you for leaving us such a wonderful review. We are extremely delighted to know that you have loved the experience curated for you. Your comments about our service levels will surely motivate our team members. We put guest experience and value perceptions as our priority, and your review reaffirms the hard work the team has put in. We look forward to welcoming you back at the property soon.

            Responded January 25, 2021
            Waterstones Hotel
            10.0
            Exceptional
            Dr from India
            Solo traveler
            Boutique Double
            Stayed 2 nights in January 2021

            Beautiful Surprise in Mumbai City!”

            Waterstone was a chance find on Agoda. IT turned out to be much more than expected. Room size is amazing. The decor is different. I was on the Ocean theme floor and the room was decorated to match the theme. Cozy yet elegant. The food is delicious and staff is very courteous. The hotel has a complete Entertainment club attached to it and that place made me feel I should be living in Mumbai. Go for it blindfolded!!

            Reviewed January 26, 2021

            See room deals

            Dear Guest, Greetings from the Waterstones Hotel & Club!! Thank you for choosing to stay with us during your recent visit to Mumbai city, and taking time to review us on this travel forum. Your comments about our room theme, facilities, ambiance and the club are indeed heart-warming. And we are delighted to hear that you thoroughly enjoyed your stay. Your feedback means so much to us and I have shared the same with the whole team. Once again, thank you for choosing to stay with us and we hope the Waterstones remain your hotel of choice in Mumbai.

            Responded February 05, 2021
            Waterstones Hotel
            10.0
            Exceptional
            Kartik from India
            Couple
            Standard Double Room 15% Discount on Food and Beverage and 50% Discount on Laundry
            Stayed 1 night in February 2022

            One of the finest experience!”

            From start to end it was a hassle free experience. Some concerns I had was resolved within a jiff by the team at desk. The rooms are quite worth for the amount you’re paying. The pool is astonishingly big with nice sit by the pool locations. The gaming room and spa were upto the mark. All in all, just loved the experience and would visit again soon😍

            Reviewed February 13, 2022

            See room deals

            10.0
            Exceptional
            Nikhil from India
            Group
            Executive
            Stayed 2 nights in August 2019

            Good value for money with all possible facilities”

            We booked 2 executive room. We were group of 4 friends. Had wonderful time at the club. Everything is well maintained and food is delicious. Overall very comfortable stay.

            Reviewed August 16, 2019

            See room deals

            10.0
            Exceptional
            trupti from India
            Group
            Boutique Double
            Stayed 1 night in January 2021

            Great Stay ”

            We were group of 3 gals and extremely enjoyed our stay with Waterstone .Club facility is super entertaining you just do not need to go out side and fine something to spend a time on . You can just relax at boutique rooms and have fun time at Waterstone club . Highly recommended if you are accompanied with family ,kids .

            Reviewed February 12, 2021

            See room deals

            Dear Guest, Greetings from the Waterstones Hotel & Club!! Thank you for leaving us such a wonderful review. We are extremely delighted to know that you have loved the experience curated for you. Your comments about our service levels will surely motivate our team members. We put guest experience and value perceptions as our priority, and your review reaffirms the hard work the team has put in. We look forward to welcoming you back at the property soon.

            Responded February 19, 2021
            Waterstones Hotel
            10.0
            Exceptional
            Clifford from United Arab Emirates
            Family with teens
            Boutique Double
            Stayed 3 nights in December 2019

            Delightful stay”

            Overall the hotel stay was pleasant. The breakfast served was amazing and we had a lot to choose from. The service was excellent. We were charged rs 700 for the FREE car pickup from the airport, which was disappointing.

            Reviewed December 26, 2019

            See room deals

            Dear Guest, Greetings from the Waterstones Hotel & Club!! Thank you for leaving us such a wonderful review. We are extremely delighted to know that you have loved the experience curated for you. Your comments about our service levels will surely motivate our team members. We put guest experience and value perceptions as our priority, and your review reaffirms the hard work the team has put in. We look forward to welcoming you back at the property soon.

            Responded February 05, 2021
            Waterstones Hotel
            9.6
            Exceptional
            munira from United States
            Family with young children
            Boutique Double
            Stayed 2 nights in December 2019

            hands down beats stay at my in laws place! ”

            We needed a hotel that was close enough to my in-laws place in marol. Loved our stay. Double beds were tight but we were helped with a rollaway bed. Room was large enough for the 4 of us. The pool was amazing and our booking included access to the club next door. The kids had a blast. Breakfast was good and included Indian breakfast stuff along with the usual fare. Service was delightful - staff went above and beyond to ensure our stay was great. Only thing that was a blip was that they charge for internet. Every Uber driver and rickshaw driver complained of the access road but was not a big deal for me.

            Reviewed December 30, 2019

            See room deals

            Dear Guest, Greetings from the Waterstones Hotel & Club!! Thank you for patronizing Waterstones Hotel on your recent visit to Mumbai and your feedback about the approach road is noted for an immediate action. Also with regards to the chargeable internet, we have started offering complimentary WiFi to all our guest henceforth. I humbly appreciate your glowing comments about the club and look forward to host you once again in near future.

            Responded February 05, 2021
            Waterstones Hotel
            10.0
            Exceptional
            Jonathan from India
            Couple
            Boutique Double
            Stayed 1 night in October 2021

            Superb and we'll trained staff”

            Superb stay . Interior is awesome . Just the entry is under construction so feels different when u enter . Love the place will surely visit again

            Reviewed October 14, 2021

            See room deals

            Dear Guest, We are truly delighted that our facilities and services were up to your expectations. We at Waterstones Hotel, Mumbai look forward for your next visitation.

            Responded October 15, 2021
            Waterstones Hotel
            9.6
            Exceptional
            Olivier from France
            Couple
            Boutique Room
            Stayed 2 nights in February 2019

            One of the best swimming pool i ve ever seen (make sure to have accessibility) ”

            Some room facing maybe the kitchen fans ? have a slight smells But the facility are top notch if you have access to the club One of the best hotel swimming pool i’ve ever experienced in Asia. A real surprise and a real quiet time from the busy city and pollution. 10 mins max from the Int’l airport which makes it perfect for tourists & business travellers The food is not bad but not exceptionnal. Will def return.

            Reviewed February 15, 2019

            See room deals

            10.0
            Exceptional
            Sakshi from India
            Family with young children
            Boutique Double
            Stayed 5 nights in December 2019

            Good Location Decent Property”

            Club Facilities are exceptional. The food is expensive and Wifi is paid else everything is good. The staff is extremely courteous. Have a good stay!

            Reviewed January 10, 2020

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            Dear Guest, Greetings from the Waterstones Hotel & Club!! Thank you for leaving us such a wonderful review. We are extremely delighted to know that you have loved the experience curated for you. Your comments about our service levels will surely motivate our team members. We put guest experience and value perceptions as our priority, and your review reaffirms the hard work the team has put in. We look forward to welcoming you back at the property soon.

            Responded January 25, 2021
            Waterstones Hotel
            10.0
            Exceptional
            RAKESH from India
            Family with young children
            Boutique Double
            Stayed 2 nights in August 2021

            Excellent stay”

            Very good hotel near the airport with good staff.Highly recommended staying...Would love to visit again for sure.

            Reviewed August 14, 2021

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            Dear Mr. Rakesh, Greetings from Waterstones Hotel, At the outset, allow me to thank you for the perfect star rating and hope to welcome you back soon.

            Responded August 19, 2021
            Waterstones Hotel
            10.0
            Exceptional
            MANJUSHA from India
            Family with teens
            Boutique Double
            Stayed 1 night in January 2020

            Exceptional”

            Very good hotel , specious rooms , convenient and near to airport . Very good service and food as well.

            Reviewed January 29, 2020

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            Dear Guest, Greetings from the Waterstones Hotel & Club!! Thank you for leaving us such a wonderful review. We are extremely delighted to know that you have loved the experience curated for you. Your comments about our service levels will surely motivate our team members. We put guest experience and value perceptions as our priority, and your review reaffirms the hard work the team has put in. We look forward to welcoming you back at the property soon.

            Responded January 25, 2021
            Waterstones Hotel
            9.6
            Exceptional
            Trupti from India
            Family with young children
            Romance Package - Bottle of Wine and Candle light dinner
            Stayed 1 night in November 2021

            It was a great stay”

            It was my kids birthday celebration... the Hotel is a great place to stay, very nice location and amenities are great. Little miss on the surprise side but later was managed by the staff. overall it was a great stay and experience. the restaurant and Facility staff was very nice and co-operative.

            Reviewed January 27, 2022

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            10.0
            Exceptional
            Rachita from India
            Couple
            Staycation Package - Sparkling wine & Massage
            Stayed 3 nights in November 2021

            Excellent Stay”

            Warm welcome. Cordial staff. Out of the box rooms and an excellent stay

            Reviewed December 24, 2021

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            9.6
            Exceptional
            Sachin from United States
            Family with young children
            Boutique Double
            Stayed 2 nights in November 2019

            Family stay”

            Good for family, great location near by international airport, staff is polite and rooms are clean and lovely decoration. Breakfast is very yummy, my parents really enjoyed the stay in waterstones.

            Reviewed December 04, 2019

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            9.2
            Exceptional
            Prapti from India
            Group
            Boutique Double
            Stayed 1 night in December 2020

            Amazing experience”

            I enjoyed my bdae at waterstone hotel and would also like to thank agoda for clearing out the issue at check in at earliest out of 10 i would recommend 10 to go for waterstone beautiful location for every occation i enjoyed games and movie and also its budget ful if you go in group even though pool waa not allowed due to restriction it was pleasure to see such clean water i would definately kike to go after lockdown to explore the pool 🥰🥰😍😍which i missed this time Thanks waterstones for wonderful location and thanks agoda for smotthless booking 😍👍👍

            Reviewed December 10, 2020

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            Dear Guest, Greetings from the Waterstones Hotel & Club!! Thank you for leaving us such a wonderful review. We are extremely delighted to know that you have loved the experience curated for you. Your comments about our service levels will surely motivate our team members. We put guest experience and value perceptions as our priority, and your review reaffirms the hard work the team has put in. We look forward to welcoming you back at the property soon.

            Responded January 25, 2021
            Waterstones Hotel
            10.0
            Exceptional
            Dhaval from India
            Solo traveler
            Standard Double Room 15% Discount on Food and Beverage and 50% Discount on Laundry
            Stayed 1 night in February 2021

            Awesome property”

            Too good property with all the facilities

            Reviewed February 07, 2021

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            Dear Guest, Greetings from the Waterstones Hotel & Club!! Thank you for leaving us such a wonderful review. We are extremely delighted to know that you have loved the experience curated for you. Your comments about our service levels will surely motivate our team members. We put guest experience and value perceptions as our priority, and your review reaffirms the hard work the team has put in. We look forward to welcoming you back at the property soon.

            Responded February 09, 2021
            Waterstones Hotel
            10.0
            Exceptional
            Sonal from India
            Couple
            Romance Package - Bottle of Wine and Candle light dinner
            Stayed 1 night in February 2022

            Best Hotel in mumbai”

            The stay was absolutely amazing

            Reviewed February 10, 2022

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            10.0
            Exceptional
            Karan from India
            Couple
            Boutique Double
            Stayed 1 night in April 2021

            Best Place”

            Amazing place with Joy full stay

            Reviewed April 25, 2021

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            Dear Guest, Thank you for reviewing us here and I am grateful for your generous comments about the Hotel. We value your patronage and look forward to welcoming you back soon. Regards, General Manager, The Waterstones Hotel & Club.

            Responded May 13, 2021
            Waterstones Hotel
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