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We Hotel Jeju
Superior Twin with Mountain View - View, We Hotel Jeju in Jeju
We Hotel Jeju
two women sitting at a table with a laptop computer, We Hotel Jeju in Jeju
Lobby, We Hotel Jeju in Jeju
Swimming pool [outdoor], We Hotel Jeju in Jeju
Swimming pool [outdoor], We Hotel Jeju in Jeju

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8.4

Excellent

1,513 reviews

1,513 reviews

Housekeeping2
View1
See map
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Teddy Bear Museum 5.0 km
Cheonjiyeon Falls 11.2 km
Hallasan National Park 11.7 km
Jeongbang Waterfall 12.8 km
O’sulloc Museum 14.6 km
Mysterious Road (Dokkaebi Road) 18.7 km
Dongmun Market 26.2 km
Manjanggul Cave 40.6 km
Seongsan Ilchulbong Peak 49.9 km
Udo 53.4 km
Nearby landmarks
Jungmun Five Day Market 4.4 km
Cheonjeyeon Falls 4.5 km
Yakchunsa Temple 4.5 km
Yeomiji Botanical Garden 4.7 km
Cheonjeyeon Waterfalls 4.7 km
Alive Museum (Jeju Island Jungmun Branch) 4.7 km
Gwangmyeongsa Temple 4.8 km
Alive Museum 4.8 km
Ripley's Believe It or Not Museum 4.9 km
Sound Island Museum 4.9 km

We Hotel Jeju

453-95, 1100-ro, Jungmun, Jeju, South Korea, 697-330 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Jungmun part of Jeju, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Currency exchange

Sauna

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

BBQ facilities

This property is in high demand!

5 travelers have booked today.

Value for money8.6
Location rating7.9
Nearest airportJeju International Airport (CJU)
Distance to airport25.3 km

Rooms available at We Hotel Jeju

Very good
Room comfort & quality

8

Superior Twin with Sea View
...
  • Room size: 31 m²/334 ft²
  • Sea view
  • 1 single bed and 1 double b...
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Superior Twin with Mountain View
...
  • Room size: 31 m²/334 ft²
  • Mountain view
  • 1 single bed and 1 double b...
Enter dates to see prices
Superior Family Twin Room - Special Offer
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Triple Suite + Wellness program for 4 & Breakfast for 4 (per night)
...
  • Room size: 64 m²/689 ft²
  • Mountain view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Parlor Suite + Wellness program for 2 & Breakfast for 2 (per night)
...
  • Room size: 69 m²/743 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Superior Twin Room with Sea View + Wellness program for 3 (per night)
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 single bed and 1 double b...
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Royal Suite + Wellness program for 2 & Breakfast for 2 (per night)
...
  • Room size: 97 m²/1044 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Superior Family Twin Room
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 2 double beds
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Run of House Suite for 2 People - Superior or Triple Suite, Staycation Offer, Breakfast Included
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 44 m²/474 ft²
  • Nature view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at We Hotel Jeju?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to We Hotel Jeju?

For those who wish to drive their own cars, We Hotel Jeju has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jeju with private transportation, the hotel can arrange taxi service.

Is breakfast offered at We Hotel Jeju?

Wake up to a great buffet breakfast at We Hotel Jeju. Adults can enjoy breakfast offered with an additional charge of 33000 KRW if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at We Hotel Jeju?

We Hotel Jeju features 3 on-site restaurants for your dining convenience.

What is the smoking policy at We Hotel Jeju?

We Hotel Jeju does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby We Hotel Jeju?

We Hotel Jeju’s neighborhood is Jungmun which includes popular restaurants such as Red Uche Tong, Han Ryujeong and Un Jeongi Ne.

What popular shopping places are close to We Hotel Jeju?

We Hotel Jeju is located in Jungmun area which features shopping places such as Jeju Tourism Organization Duty Free and Jungmun Land.

What are popular attractions near We Hotel Jeju?

We Hotel Jeju’s location in the Jungmun neighborhood makes it close to famous attractions including O’sulloc Museum, Teddy Bear Museum and Daepo Haean Jusangjeolli Cliff.

What popular beaches are close to We Hotel Jeju?

We Hotel Jeju’s Jungmun neighborhood also includes Yongmeori Beach, Jungmun Saekdal Beach and Hwasun Gold Sand Beach.

What popular natural sightseeing spots are close to We Hotel Jeju?

We Hotel Jeju’s nearby natural sights include Songaksan Mountain, Camellia Hill and Dosun Dawon located in the same Jungmun area.

See map

Explore the neighborhood

What people love about We Hotel Jeju

  • 9.6

    Exceptional
    Cleanliness

    "Even the pool water is super clean, with no noticeable traces of chlorine."

    Selina

    |

    September 1, 2022

  • 10

    Exceptional

    "The view from our room was amazing."

    kyungsil

    |

    March 25, 2023

  • 8

    Very good
    Staff 

    "Service staff were very friendly and attentive, recommending food locations."

    Tan

    |

    November 1, 2022

Property ranking|Compared to 2,363 Jeju properties
See all rankings
Room comfort score
8/10
Service score
9.2/10
Couples review score
8.8/10
Cleanliness score
8.9/10
Better than
96
%
of Jeju properties
Better than
95
%
of Jeju properties
Better than
94
%
of Jeju properties
Better than
93
%
of Jeju properties
Overall rating:

8.4

Excellent
1,513 reviews
Cleanliness
8.8
Facilities
8.3
Location
7.9
Read all reviews >
More about We Hotel Jeju

More about We Hotel Jeju

We Hotel Jeju

Maximize your Jeju adventure with a stay at We Hotel Jeju.
We Hotel Jeju provides a range services and amenities to help make your stay more comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Jeju can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at We Hotel Jeju. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at We Hotel Jeju. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at We Hotel Jeju offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at We Hotel Jeju, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
We Hotel Jeju promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at We Hotel Jeju ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at We Hotel Jeju gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room and hiking trails.


Around the property

With its convenient location, the hotel offers easy access to all Jeju has to offer. Learn about the city's art history with a day at O’sulloc Museum located 14.5 km away, where you can see collections by famous artists.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 95% of competition in the city on room comfort.
This hotel's staff and services score higher than 94% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Swimming Pool

3 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Russian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Full English/Irish
Restaurants on site
Della
  • Menu: A-la-carte
Dachae
  • Cuisine: Korean
  • Menu: A-la-carte

Location

453-95, 1100-ro, Jungmun, Jeju, South Korea, 697-330
Very good
Location

7.9

Airports
  • Jeju International Airport (CJU)
    25.3 km
  • Muan International Airport (MWX)
    190.0 km
Hospital or clinic
  • Sangchangbogeonjinnyoso
    7.7 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Teddy Bear Museum
    5.0 km
  • Cheonjiyeon Falls
    11.2 km
  • Hallasan National Park
    11.7 km
  • Jeongbang Waterfall
    12.8 km
  • O’sulloc Museum
    14.6 km
  • Mysterious Road (Dokkaebi Road)
    18.7 km
  • Dongmun Market
    26.2 km
  • Manjanggul Cave
    40.6 km
  • Seongsan Ilchulbong Peak
    49.9 km
  • Udo
    53.4 km
Nearby landmarks
  • Jungmun Five Day Market
    4.4 km
  • Cheonjeyeon Falls
    4.5 km
  • Yakchunsa Temple
    4.5 km
  • Yeomiji Botanical Garden
    4.7 km
  • Cheonjeyeon Waterfalls
    4.7 km
  • Alive Museum (Jeju Island Jungmun Branch)
    4.7 km
  • Gwangmyeongsa Temple
    4.8 km
  • Alive Museum
    4.8 km
  • Ripley's Believe It or Not Museum
    4.9 km
  • Sound Island Museum
    4.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-13 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)33000 KRW
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 103
  • Room voltage220
  • Year property opened2012
Parking
  • Daily parking fee0 KRW

Property announcements

The bed configuration selected for special requests is not reflected and will be assigned to the existing bed type described in the room product.

Reviews of We Hotel Jeju from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.3
Location7.9
Room comfort and quality8.0
Service9.1
Value for money8.6
High score for Jeju
Rating
9+ Exceptional (253)
8-9 Excellent (78)
7-8 Very Good (69)
6-7 Good (23)
<6 Below Expectation (41)
Time of the year
Mar - May (103)
Jun - Aug (132)
Sep - Nov (98)
Dec - Feb (131)

Show reviews that mention 

Showing 464 verified guest comments
12345
10.0
Exceptional
melisa from South Korea
Family with teens
Superior Twin with Mountain View
Stayed 2 nights in April 2022

It is definitely 5 stars!”

The hotel was so nice! When you walk in to the hotel they have red carpets guide you to the lobby! We had to get two rooms because they don’t accommodate 4 people. Our daughter who is 15 y/o in Korean age is considered an adult. Hotel pool was nice too we had a fun time with kids and out door hot tub was nice and relaxing. It was an expensive experience 😁

Reviewed April 19, 2022

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Thanks for your visit and we appreciate your lovely feedback. Firstly, we apologize about your inconvenience experience, not noticed restricted regulation in advance. However, if you were satisfied with our service we are very happy to welcome you again in the future. Thank you again and hope we gave you an unforgettable memory during your stay.

Responded April 20, 2022
We Hotel Jeju
9.2
Exceptional
Hyun from United States
Family with young children
Superior Twin with Mountain View
Stayed 2 nights in October 2020

Wonderful healing place ”

I stayed in the hotel with my mom and a 4 year-old. We absolutely enjoyed the beautiful and serene walking paths and the swimming pool, and could understand why people requiring medical attention may wish to stay there. All the staff were really very nice. However, if the hotel really wants to become a medical tourist hub, I think it should offer all-inclusive options, since only breakfast was included and having to buy each lunch and dinner at the hotel was quite prohibitive. It would also be nice to have the shuttle buses operate more frequently than the current 9am, 12pm, 5pm and 10pm. Finally, more places to hang clothes in the room would be nice (for drying the swimming suits, etc)!

Reviewed October 31, 2020

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Thank you for staying at our hotel. If you visit us again next time, we will be the WE Hotel that tries to provide better service.

Responded April 06, 2021
We Hotel Jeju
9.6
Exceptional
Robert from United States
Solo traveler
Superior Twin with Sea View
Stayed 2 nights in August 2020

Escape to Relaxation”

An amazing hotel dedicated to healthy relaxation. A bit far from any services, but its isolation takes away all the noise pollution to let you experience the natural beauty of Jeju.

Reviewed October 20, 2020

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Thank you for visiting our hotel. We will continue to be a WE hotel that rewards you with good service.

Responded April 06, 2021
We Hotel Jeju
10.0
Exceptional
Donghwan from South Korea
Family with young children
Stayed 2 nights in February 2021

good”

highly recommended

Reviewed March 17, 2021

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Warm greeting from WE Hotel Jeju, Korea! we would like to thank you for taking time from your busy schedule to leave detailed review for WE Hotel Jeju.

Responded April 06, 2021
We Hotel Jeju
9.2
Exceptional
Junwon from South Korea
Family with young children
Superior Twin with Mountain View
Stayed 3 nights in December 2017

Great place for family retreat”

Clean and neat place for family. Superior room has a double and a single bed, can easily fit 3 people in a room. This hotel has a warm water indoor pool which is free for those who stay in the hotel. Also surrounded by forest, you can go for a walk. Not in the central area of Joongmoon, a car is required to dine out or to visit the beach. Its restaurants are okay but slightly overpriced for the taste and quality.

Reviewed January 01, 2018

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7.2
Very good
Pauline from United States
Couple
Superior Twin with Mountain View
Stayed 2 nights in July 2017

Beautiful hideaway”

If the purpose of the trip is to get away and to enjoy the nature, The WE hotel will be an excellent choice. Its location is in the middle of "nowhere." So one would need to have a rental car to get around. We didn't book the ocean view room because of the price, but we were really happy of the mountain view room. I love looking at the lush green trees, it so beautiful. If the weather is a bit cooler we would definitely spend more time outdoor. We also spent time using the indoor & outdoor pools and hot tub and loved it. Big facility and not too many guests. Make sure you have a swim cap though, or you can buy one for about $5. The room is also very nice, AC is quiet and bed is super comfortable. The only thing that didn't work well was the shower door, couldn't close all the way. We enjoyed our stay a lot.

Reviewed July 29, 2017

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7.6
Very good
Nurfaezah from Singapore
Family with young children
Stayed 1 night in April 2018

Very good”

i booked the hotel as reviews mentioned in hhwt that it offers halal cuisine...we have checked with the hotel itself and they have confirmed and mentioned that all the 6 kitchen is non halal.... so it is a bit upset thou...luckilynwe ate dinner before heading to the hotel..

Reviewed May 02, 2018

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8.4
Excellent
Philip from Singapore
Family with young children
Superior Twin with Mountain View
Stayed 1 night in November 2016

Beautiful location let down by service staff poor English”

Beautiful and restful location in the middle of a forest with a stunning view of mt Halla. Staff's command of English was limited and service was not really up to par . I went to the medical center as my daughter was ill and received good referral to halla hospital which was affiliated to the hotel.

Reviewed November 19, 2016

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6.4
Good
SANGWOOK from South Korea
Family with young children
Superior Twin with Mountain View
Stayed 1 night in July 2016

need more consultation on service”

Perfect place for taking a rest. Beautiful surroundings, nice room and swimming pool etc. But sometimes you might feel bad when you have problems because staffs are not so professional and helpful. TV was not working in my room and they said it's broken. And a guy told me they could change that wall-mounted TV, at 7 am. I said "no thanks" Well, no one's fault, but I expected some comments on it when I checked out but they said nothing about it. And a series of unpleasant experiences make me write this review. 위치, 건물, 시설 모두 좋아요. 그런데 서비스가 뭔가 어설퍼요. 서비스에 민감하신 분들은 안 가시는 게 좋을 듯.

Reviewed July 06, 2016

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7.0
Very good
Manuel from Spain
Couple
Superior Twin with Mountain View
Stayed 4 nights in September 2015

Get a car”

Relax, Spa, forest

Very relaxing experience, super nice staff specialy Tak! Pool and spa is great but Gym is so small and the hotel is far from everywhere so definetely need a car!

Reviewed October 03, 2015

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6.0
Ronald from Canada
Couple
Superior Twin with Mountain View
Stayed 2 nights in June 2015

Unimpressed”

Cleanliness, and size.

My stay was just ok not great. Big hotel was very stark and cold. Not warm and comforting. Outdoor pool was broken

Reviewed June 08, 2015

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10.0
Exceptional
Chatsamorn from Thailand
Family with teens
Superior Twin with Mountain View
Stayed 2 nights in March 2023

Nice environment with nature”

Full of cherry blossoms around the hotel. I went to the hotel last week of March. Breakfast buffet was delicious. Swimming pool was good in size and temperature control. Definitely recommended.

Reviewed April 03, 2023

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Dear Chatsamorn, Thank you for taking your valuable time to provide feedback. We were pleased to read that you had an enjoyable and memorable stay. We are looking forward to welcoming you back at WE Hotel. With warm regards

Responded April 04, 2023
We Hotel Jeju
6.8
Good
Su from Thailand
Group
Superior Twin with Mountain View
Stayed 2 nights in March 2023

Good”

Hotel was abit dated. But overall still a comfortable stay. The road leading to the hotel was filled with beautiful cherry blossoms.

Reviewed March 30, 2023

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Dear Su, Thank you for taking your valuable time to provide feedback. We were pleased to read that you had an enjoyable and memorable stay. We are looking forward to welcoming you back at WE Hotel. With warm regards

Responded March 31, 2023
We Hotel Jeju
10.0
Exceptional
kyungsil from Australia
Couple
Superior Twin with Sea View
Stayed 2 nights in March 2023

Very Relaxing”

The view from our room was amazing. Room service/staff were polite and helpful. The surrounding gardens and cherry blossoms along the road were romantic and charming. On top of that, the water in the pools was incredible, leaving our skin softer than I've felt in a long time. Awesome place to stay.

Reviewed March 26, 2023

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Dear Kyungsil, This is WE Hotel. Thank you for taking your valuable time to provide feedback. We were pleased to read that you had an enjoyable and memorable stay. We are looking forward to welcoming you back at WE Hotel Jeju. With warm regards

Responded March 27, 2023
We Hotel Jeju
8.0
Excellent
Tan from Singapore
Couple
Superior Twin with Mountain View
Stayed 2 nights in October 2022

Great service staff, but needs an uplift - looking its age”

Service staff were very friendly and attentive, recommending food locations. A little off the beaten track, so you need to drive. Needs an upgrade of its room, looking its age

Reviewed November 02, 2022

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Dear Tan, Firstly. thank you for staying with us as well as your feedback about us. We will double check your request internally and reflects it as much as we can, providing better service in the future. Thank you again and we look forward to see you again. Kind regards, we hotel

Responded November 03, 2022
We Hotel Jeju
9.6
Exceptional
Selina from Canada
Family with teens
Superior Twin Mountain view
Stayed 2 nights in May 2022

Healing Experience”

2nd time at this hotel, and the water truly is as they advertise -- "Miracle Water." Something is special about their water... Even the pool water is super clean, with no noticeable traces of chlorine. It's not super fancy, but it's impeccably maintained and clean and comfortable!

Reviewed September 01, 2022

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Hello, Selina! Glad that you enjoyed your journey in jeju island , and also we are more happy to have you and belonging your journey at our hotel. Absolutely, since our hotel is emphasized with miracle water, we are very proud about it and we will constantly put our efforts to maintain its strength. Thank you again and we are looking forward to see you in future again:) Have a good one!

Responded September 14, 2022
We Hotel Jeju
8.0
Excellent
형진 from South Korea
Couple
Superior Twin with Mountain View
Stayed 2 nights in April 2021

good to go”

good stay

Reviewed April 23, 2021

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형진 고객님 안녕하세요. WE 호텔 제주입니다. 저희 호텔에 투숙해 주시고 좋은 후기 남겨 주신 점 감사 드립니다. 앞으로도 좋은 서비스로 보답 드리는 WE 호텔이 되겠습니다. 감사합니다.

Responded April 29, 2021
We Hotel Jeju
10.0
Exceptional
Chatsamorn from Thailand
Family with teens
Superior Twin with Mountain View
Stayed 2 nights in March 2023

บรรยากาศดี บริการดี”

โรงแรมอยู่ล้อมรอบด้วยป่า มีต้นซากุระออกดอกสวยงาม พนักงานบริกานดีมากๆ ห้องพักสะอาดกว้างมีสระว่ายน้ำ

Reviewed March 29, 2023

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Dear Chatsamorn, Thank you for taking your valuable time to provide feedback. We were pleased to read that you had an enjoyable and memorable stay. We are looking forward to welcoming you back at WE Hotel. With warm regards

Responded March 30, 2023
We Hotel Jeju
10.0
Exceptional
PARK from South Korea
Couple
Stayed 2 nights in December 2020

신혼여행으로 다녀왔습니다”

스위트룸 2박이었습니다. 숲, 자연, 쉼을 위해 위 호델을 이용하게 되었습니다. 숲속에 위치한 호텔인만큼 신선한 공기와 맑은 새소리가 너무나도 만족스러웠습니다. 관광지에 소재하고 있는 여러 브랜드 호텔과는 위치에 대한 아쉬움이 있을 수는 있지만 그런 아쉬움들을 모두 녹여버릴만큼 아주 훌륭한 위치와 자연환경 이었습니다. 2박을 하는 동안 중문 시내와 서귀포를 차량으로 다녀 보았지만, 큰 불편을 느끼지 못했습니다. 또한 호텔 자체적으로 셔틀버스를 운행하고 있어서 이 또한 호텔 편의 사항 중 하나였습니다. 조식의 경우 제주도를 느낄 수 있는 조식 메뉴는 눈에 띄지 않았지만 기본적인 호텔조식 퀄리티를 보여 주고 있어 만족스러웠습니다. 또한 코로나로 테이블 간 좌석 간격도 적정하게 유지되어 있어 조식 이용에 불편함을 느끼지 않았습니다. 호텔 내 프로그램 중 스파 프로그램과 수중프로그램을 다양하게 이용하고 싶었지만, 당일 또는 현장 예약이 불가 했어서 수중프로그램만 이용하고 왔습니다. 객실 예약 시 호텔 프로그램 예약을 동시에 진행할 수 있다는 점을 조금 더 상세하게 안내해 준다면 더 많은 이용자들이 편리하게 이용할 수 있을 것이라 생각됩니다. 호텔 관계자분들의 친절도는 굉장히 만족스러웠습니다. 요청 사항에 대한 빠른 응대와 친절함이 어느 브랜드 호텔들과 비교해도 손색없는 최상이었습니다. 다음번 제주에서 다시한번 이용하고 싶습니다.^^

Reviewed December 10, 2020

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PARK 고객님 안녕하세요. WE 호텔 제주입니다. 먼저 저희 호텔에 투숙해 주심에 감사 드림과 동시에 프로그램 예약과 관련하여 불편함을 드린 점 죄송스럽게 생각합니다. 고객님께서 주신 의견사항은 즉시 해당 부서로 공유 되었으며, 문제점 개선을 위한 방안을 다각도로 검토 중에 있습니다. 다시 한 번 불편함을 드린 점 죄송스럽게 생각하며, 다음에 방문해 주실 때에는 이러한 문제를 해결하여 보다 좋은 서비스로 보답할 수 있는 WE 호텔이 될 수 있도록 노력하겠습니다. 감사합니다.

Responded April 06, 2021
We Hotel Jeju
10.0
Exceptional
Hongeun from South Korea
Couple
Superior Twin with Sea View
Stayed 2 nights in August 2020

인생숙소 ♡ 프로포즈로 평생 기억에 남을 위호텔”

프라이빗한 공간과 자연 그속에서 힐링이 있는 잊지못할 추억을 만들어준 위호텔 ♡ 숲캉스로 유명하고 물이 좋다고 들어서 꼭 방문해 보고 싶었어요 수영장도 실내 실외 다있고 엄청 프라이빗하면서도 큰 수영장들이라서 하루종일 힐링하고 놀기에 정말 좋았어요 . 직원들은 진짜 친절하고 부족한 물품이 있거나 픽업 도움이 필요할 때 진짜 빠르게 대처해 주셨어요 제주도에 간다면 또 머물고 싶은 숙소에요 숲투어도 있고 연못도 구경할 수 있고 자연속의 힐링이 가능하고 그 숲속에서 프로포즈 받았는데 너무너무 이쁘고 좋았어요 ㅠㅠ 위호텔 덕분에 평생 행복한 기억 가지고 갑니다 감사합니다

Reviewed August 15, 2020

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Hongeun 고객님 안녕하세요. WE 호텔 제주입니다. 먼저 저희 호텔에 투숙해 주신 점 감사 드림과 동시에 고객님의 추억 속에 가장 아름답게 기억될 순간에 저희 호텔이 함께하게 되어 무척 영광스럽게 생각됩니다. 혹시라도 이번 투숙하시는 기간 중 웰니스 센터에서 진행되는 아쿠아 테라피 프로그램들을 경험해 보셨는지요? 혹시라도 이번에 경험해 보지 못하셨다면 다음에 방문하실 기회가 되실 때는 꼭 한번 이용해 보시길 추천 드립니다. 이전에는 경험해 보지 못하셨던 새로움을 경험하실 수 있으시리라 생각됩니다. 다시 한 번 저희 호텔에 대해 좋은 후기 남겨 주신 점 감사 드리며, 저희 호텔 임직원들은 고객 분들께 더욱 좋은 서비스를 제공해 드리기 위해 노력하며 고객님을 기다리겠습니다. 감사합니다.

Responded September 17, 2020
We Hotel Jeju
12345
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