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WelcomHeritage Woodville Palace Hotel

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Very good7.2
Based on 16 reviews
WelcomHeritage Woodville Palace Hotel
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Interior view
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Interior view
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Executive lounge
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Executive lounge
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9.1 Exceptional location
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9.1Location
  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
Deluxe Room
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  • Mountain view
  • 18 m²
  • 2 single beds and 1 double ...
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Verified guest reviews

Agoda Reviews (16)

5.7

Filter by guest type:
Very good
  • Cleanliness 6.9
  • Facilities 5.5
  • Location 9.1
  • Room comfort and quality 6.5
  • Service 7.3
  • Value for money 6.9
Very good
  • Cleanliness 7.0
  • Location 10.0
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 8.5
Very good
  • Cleanliness 6.0
  • Location 10.0
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 6.0
  • Cleanliness 7.0
  • Facilities 3.0
  • Location 9.0
  • Room comfort and quality 7.0
  • Service 7.0
  • Value for money 6.0
Very good
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 7.0
  • Room comfort and quality 6.0
  • Service 7.0
  • Value for money 7.0
Very good
  • Cleanliness 6.4
  • Facilities 8.0
  • Location 9.2
  • Room comfort and quality 5.5
  • Service 7.6
  • Value for money 6.4
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8.4
Anurag from India
Family with teens
Deluxe Room
Stayed 3 nights in May 2017
Value for Money”
The Hotel is away from Mall Road approx 2 KM. Nice Big rooms. Only issue is that room service is not available for Lunch/Dinner. Still a good hotel.
Reviewed June 05, 2017
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7.3
Mandeep from India
Group
Stayed 3 nights in November 2015
Value for Money.... Great Food , cooperative staff”
Food, Location & Staff
Great
Reviewed November 16, 2015
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5.3
SHEKHAR from India
Group
Stayed 2 nights in July 2015
pathetic service”
greenery and rooms
property is good but service is very very poor.... absolutely no value for money
Reviewed July 21, 2015
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9.3
Farhana from Malaysia
Couple
Deluxe Room
Stayed 3 nights in December 2012
A charming boutique hotel”
Location, history
We absolutely love this hotel! We happened to visit the hotel during Christmas and they have arranged for a Christmas Dinner with fun and games for all the guests. Our room was in the palace wing, an excellent choice! There was even a fireplace in the room to keep us warm at night. The hotel was a former Maharaja residence and there were portraits of the previous owner(s) and their family members all around the hotel. It was kind of creepy but these are what gave the hotel some personal touch and you really feel as if you were in a different era. The Mall Street is merely 15mins away by foot. We've requested a private day trip to Kufri and with a minimal fee, we found it was worth every penny! Our guide was very knowledgable and he seems to love his job. Will definitely come here again on our next trip to Shimla.
Reviewed May 31, 2015
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8.0
Ross from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in May 2015
beautiful heritage hotel”
Character, history and location
Reviewed May 18, 2015
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6.7
Carole from United Kingdom
Couple
Stayed 1 night in March 2015
Cold, cold, cold!”
Location. Helpful front desk
We met the owner who was at pains to say that as this was designed as a "Summer Palace" - a Heritage property, it would be inappropriate to install central heating. In that case it would seem reasonable for it only to be open in summer months because the inside temperature completely spoiled our stay in Shimla. In common with most hotels the floors were tiled which for bathroom visits in the night was torture! The 1st room we were shown, 1 of the Heritage rooms was so cold and had a water leak in the bathroom. We asked to be moved and this was done without question. The food was not good; scarily undercooked chicken and the rice dish failed to arrive. Huddled around an electric fire in the company of Indian nationals wrapped in blankets and outdoor coats in a lovely dining room is a strange experience Staff were great but the restaurant's dinner service was woefully inadequate. Given this, it was disappointing that the owners and some personal guests felt they should take priority - not good at all. On the upside, in the mad city of Shimla, this hotel was quietly located in very attractive grounds. Take care when visiting the Temple where very vicious monkeys attack without warning. My spectacles were ripped off, taken up a tree and broken. A chocolate bar secured their return by locals who clearly commonly see such events. There should be warning notices at this well advertised tourist spot
Reviewed March 21, 2015
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6.0
Vivek from India
Family with young children
Stayed 2 nights in March 2015
Overpriced for the services”
Location, ambiance and parking space
Decent stay services however the hotel is not suited for children. Also, the food is overpriced as compared to other hotels in Shimla. Location is good as it is away from hustle bustle of Mall road but still in a very walking distance of mall road. Ample parking space hence no complaints on that front. Good plush garden outside.
Reviewed March 09, 2015
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7.0
Bhavna from India
Solo traveler
Stayed 2 nights in June 2013
Enjoy London in Simla - the greenery and rain”
Quiet and beautiful surrounding, relaxing environment and good food.
We had a pleasant stay however I seriously think that it was not value for money. With a little effort, Woodville Palace can be a crowd puller. Small things need to improve to make staying an experience.
Reviewed July 01, 2013
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6.3
RAM from India
Family with teens
Stayed 2 nights in May 2013
Pleasant. Nothing much except history.”
History, home like food and quite.
Pleasant. Quite far from Mall road. By local taxi it would cost you anything between 200 to 250 one way. Very expensive. Please do not use the car from the hotel. They charge you a flat rate of 2300/- to visit some points which we covered in half a day. Hire the taxi from out which would cost you around Rs.2000/- for the whole day. Bathrooms not very clean and the place is dusty and not very well maintained. Overall, pleasant for honeymooners.
Reviewed May 24, 2013
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6.7
Robert from United Kingdom
Group
Stayed 1 night in April 2013
Okay”
location, room size and staff
Reviewed April 29, 2013
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