WelcomHotel Chennai - Member ITC Hotel Group
WelcomHotel Chennai - Member ITC Hotel Group
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9.6
Exceptional

"Staff ware very friendly and helpful."

Sri A.

|

July 17, 2017

Deluxe Room King Or Twin - Guestroom WelcomHotel Chennai - Member ITC Hotel Group
Deluxe Room King Or Twin - Guestroom
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Interior view WelcomHotel Chennai - Member ITC Hotel Group
Interior view
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Interior view WelcomHotel Chennai - Member ITC Hotel Group
Interior view
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Swimming pool WelcomHotel Chennai - Member ITC Hotel Group
Swimming pool
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See map WelcomHotel Chennai - Member ITC Hotel Group
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Exceptional
Location
9.0
See all 6 photos WelcomHotel Chennai - Member ITC Hotel Group
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What guests are saying:
All over perfect
Alexander from Austria
Business traveler
One of the best hotel... location is great. We were traveling with our young children staffs were very accommodating. Rooms were spacious.
Rajakumar from Malaysia
Family with young children
V close to all major places...
chandrin from Sri Lanka
Family with young children
Staff ware very friendly and helpful. Rooms are very clean and very need. Front office give excellent service. I sure will tell about hotel to my Friends.
Sri from Malaysia
Solo traveler
Great stay with family and extended family
BHARAT from United Arab Emirates
Family with teens
Every year we come to dance festival and stay in My Fortune Hotel. We enjoy the hospitality of the hotel
Kelly from Hong Kong
Solo traveler
All Good
Mohamed from Maldives
Business traveler
I would come again even though the rooms are more run down. Great decor and staff is welcoming and great help. Rathan in Resturant is amazing. I would go back just because of staff.
Dineh from United States
Family with teens
Staff are very helpful and cheerful
Kelly from Hong Kong
Solo traveler
Had a very pleasant stay. Beautiful rooms, clean! Excellent service. The staff are very well trained and friendly.
sujit from Canada
Solo traveler

WelcomHotel Chennai - Member ITC Hotel Group

Exceptional location
- 900 meters from city center
Excellent
From 116 reviewsSee what guests said
8.6
/
10
Excellent service
8.9
Recommended by 88% of guests
Value for money8.4
Distance to city center3.0 Km
Location rating9.0
Nearest airportChennai International Airport (MAA)
Distance to airport12.4 km
  • Airport transfer

  • Hot tub

  • Currency exchange

  • Air conditioning

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked 7 hours ago
Superior
Superior
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
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Club Room
Club Room
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Suite
Executive Suite
...
  • Room size: 65 m²/700 ft²
  • Shower and bathtub
  • 1 double bed
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Deluxe Room King Or Twin
Deluxe Room King Or Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 super king bed
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Club Room
Club Room
...
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    Room Standard
    Room Standard
    ...
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      Double Single Use Standard
      Double Single Use Standard
      ...
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        Room City View
        Room City View
        ...
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          Twin Capacity 1
          Twin Capacity 1
          ...
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            Have a question for WelcomHotel Chennai - Member ITC Hotel Group?

            What people love about the property

            • 9.2
              Exceptional

              "We enjoy the hospitality of the hotel"

              Kelly

              |

              January 11, 2017

            • 10.0
              Exceptional

              "Beautiful rooms, clean!"

              sujit

              |

              December 28, 2016

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            More about WelcomHotel Chennai - Member ITC Hotel Group

            More about WelcomHotel Chennai - Member ITC Hotel Group

            8.8
            Excellent

            "Staff are very helpful and cheerful"

            Kelly

            |

            January 15, 2017

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What they offer

            7.7
            Very good

            "The stay was pleasant."

            Vinod

            |

            January 10, 2016

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            Property's guest policies

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            Some helpful facts

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            Announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Real reviews from real guests

            Agoda Reviews (116)Booking.com Reviews (263)
            8.6
            /
            10
            Cleanliness8.5
            Facilities8.3
            Location9.0
            Room comfort and quality8.5
            Service8.9
            Value for money8.4
            Provided by verified guests of Agoda
            All languages
            All guests (116)
            All room types
            Showing 66 verified guest comments
            1234
            6.8
            Good
            karuna from New Zealand
            Business traveler
            Superior
            Stayed 4 nights in December 2018
            Nostalgic ”
            I have stayed in this property when it was Chola Sheraton. It was one of the four top hotels in Chennai. It is sadly relegated to second or even third tier hotel with proliferation of big name international brands in the city. I sincerely wish this property is better maintained and serviced than it is now. I have enjoyed my stay despite the minor inconveniences and the slide in standard for the nostalgia I felt was stronger.
            Reviewed December 12, 2018
            10.0
            Exceptional
            Tanya from United Kingdom
            Family with young children
            Club Room
            Stayed 3 nights in November 2018
            Amazing food!”
            This hotel is such great value for money. The beds are the most comfortable we slept in for the whole of our trip, the rooms are large and clean. All the staff are lovely and incredibly helpful. The food at the in-house restaurant is top-notch. It has a swimming pool and a bar. The whole family loved it - we will definitely stay again if we come back to Chennai.
            Reviewed December 06, 2018
            Dear Guest Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
            Responded December 10, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            10.0
            Exceptional
            Vivek from Indonesia
            Family with young children
            Club Room
            Stayed 2 nights in September 2018
            Best place to live in Chennai”
            Thanks to the entire staff at WelcomHotel Chennai. They made yet another stay memorable for me and my entire family. Special mention to Mr Homnath for arranging a fantastic F&B spread for my sons birthday party . Also to Mr Thameem the F&B manager and Mr Romel at the restaurant for always ensuring that all our needs were well taken care off. Great food, special service by all the staff and fantastic location!
            Reviewed October 07, 2018
            Dear Mr. Vivek, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live upto your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita
            Responded October 10, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            10.0
            Exceptional
            Vivek from Indonesia
            Group
            Club Room
            Stayed 2 nights in August 2018
            The best hotel in Chennai”
            My favourite hotel in Chennai, Excellent service from friendly and helpful staff. Food is excellent as well. Highly recommended. Mr Elango and Ms Merly have also helped me several times along with many other staff.
            Reviewed September 04, 2018
            Dear Mr. Vivek, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live upto your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
            Responded September 22, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            9.2
            Exceptional
            Bhaswar from India
            Couple
            Club Room
            Stayed 1 night in March 2018
            A great place to stay at Chennai!”
            Its wow from the moment one walks in to the hotel. We stayed the whole day while on transit to Kolkata on 28 March 2018. We reached quiet early in the morning at the Hotel though our check-in time was at 12 noon. However, Mr. Ravindra Gowda at the Front office welcomed us with a big smile on his face. When he came to know that we will leave in the evening, he went out of his way to immediately Checked us in a wonderful room (which was actually an upgrade) and also pursued us that we can go for the breakfast staright-away as we are not staying overnight to enjoy our breakfast next morning!! We were truely overwhelmed with this man's genuine efforts to make us feel comfortable, feel us at home...!! The room had a royal charm, the bed was super comfortable, The bathroom was lavish and food was truly delicious!! Add to all these, the humble and prompt service by each and every staffs we communicated....A big thums up from us!!!!
            Reviewed March 31, 2018
            10.0
            Exceptional
            Denise from India
            Business traveler
            Superior
            Stayed 1 night in March 2018
            Home away from home ”
            All staff extremely polite and caring . House keeping staff Mr.John and MR.keith attended every needs with pleasant smile and great attitude. merry and Rabindra at reception also did a good job with check in and check out
            Reviewed March 26, 2018
            8.0
            Excellent
            Arjuna from Malaysia
            Business traveler
            Superior
            Stayed 13 nights in July 2018
            Very good”
            I went to Chennai for a course. Left after breakfast and returned atabout 5pm. Ordered in house dining. Ideal hotel for a business traveller who needs a comfortable room and privacy. Hotel staff were very friendly and accomodating
            Reviewed August 08, 2018
            10.0
            Exceptional
            Ram from India
            Couple
            Deluxe Room King Or Twin
            Stayed 1 night in September 2018
            Beautiful Hotel with Great Service”
            We stayed for a night, well-appointed hotel in a nice locality, breakfast was good and so was the service. Highly recommend this hotel for everyone.
            Reviewed September 18, 2018
            Dear Mr.Ram, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live upto your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
            Responded September 22, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            8.8
            Excellent
            Harmeet from Australia
            Business traveler
            Superior
            Stayed 2 nights in November 2018
            Good value for money”
            Great little hotel, though a bit dated. Large rooms and excellent staff.
            Reviewed November 20, 2018
            Dear Guest, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
            Responded November 22, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            9.2
            Exceptional
            R from India
            Couple
            Deluxe Room King Or Twin
            Stayed 3 nights in November 2018
            Excellent and well maintained property wth a central location ”
            The staff were very efficient and polite which makes the stay memorable
            Reviewed November 15, 2018
            Dear Guest, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
            Responded November 16, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            2.0
            Natrajan from India
            Family with young children
            Deluxe Room King Or Twin
            Stayed 1 night in September 2018
            Worst experience & support from Agoda & Team.”
            I have not stayed there on the booked day, as it was wrong booking made in a hurry, truly it my fault. But i have requested Agoda to change it to the next day (14 Sep'18 checkin and 15 Sep'18 checkout). I called agoda help line regarding this and she told she will talk to the property people for date of change and do needful. But she didn't and I come to know from the property people the next day that no body from Agoda were called / emailed regarding this date change. All I have lost the Rs4000+ for nothing. My first experience was bad with Agoda. Now asking me to review you.... what should I I have booked in the same property by direct walk in customer on 14th by paying Rs 7000+ for that..
            Reviewed October 03, 2018
            Dear Guest, I take this opportunity to thank you for posting your comments on Agoda. We regret the inconvenience caused to you. The hotel has acted according to the reservation policy and the same is updated with Agoda as well. We look forward to welcome you back at YOUR hotel. Warm Regards, Samir Pandita, General Manager, WelcomHotel Chennai
            Responded October 10, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            8.4
            Excellent
            Sarah from United States
            Family with teens
            Superior
            Stayed 7 nights in May 2018
            Excellent”
            Great location, spacious club room , staff very helpful (esp Bala in reception and bala in house keeping). water , good coffee in room( not always replenished but appeared when asked) and excellent turn down service . The hotel is a little tired and not 5 star but still good value for money. We had 2 rooms,one for my husband and I and the other for my daughter . One room was larger with good bathroom, other room was smaller with a bathroom that needed to be updated. .Debendra in the front desk should have been more thoughtful and given the bigger room to the couple......... check the room before you accept it. Room service - very quick. Delicious Buffet breakfast with enormous spread of local and european items. Made to order, Omelette ,dosa , paratha station, the list goes on. We ate at the earthen oven restaurant - NW frontier food - was fantastic - one of the best meals I have had this trip. Bottom line - little renovation and this could be one of the best.
            Reviewed June 15, 2018
            8.4
            Excellent
            Vishwanath from United Arab Emirates
            Business traveler
            Club Room
            Stayed 1 night in May 2018
            Was more disappointed than happy. ”
            1) world over almost all hotels offer net connection is offered on house. But here I was charged. 2) Reached the hotel 2 hours earlier and early check in was not offered despite the hotel being not full. I was charged 50% room rent.
            Reviewed June 12, 2018
            8.4
            Excellent
            Zaid from Jordan
            Business traveler
            Club Room
            Stayed 15 nights in May 2018
            Nice staff , reasonable price”
            Nice staff, reasonable price, rooms of good size, bathroom is good but out dated. Location is good , easy access to nearby areas. Would be a 4 star hotel in other countries, but standards differ among countries. Would recommend
            Reviewed June 05, 2018
            10.0
            Exceptional
            PANDI from India
            Business traveler
            Deluxe Room King Or Twin
            Stayed 6 nights in September 2018
            Good”
            Good
            Reviewed September 13, 2018
            Dear Mr. Pandi, We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
            Responded September 22, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            6.0
            PANKAJ
            Couple
            Superior
            Stayed 3 nights in August 2018
            Old World Charm !”
            Positives: The Staff. All departments. No complaints. Great service. Direct Discounts to In-House Guests, that is common sense approach & welcome!!! The Club Room: Spacious!!! Old World Design. Unique . Negatives: Breakfast Menu needs improvement in Sweet Breads & variation . The standards now within/in 4 Star++ Hospitality is very competitive in Chennai in the Cost Range being charged. The Club Room : Bathroom Area & Shower Cubicle: Serious Design re-think necessary!!! Either have a proper tub or a spacious Shower Area. The current *compromise* serves no one & actually is inconvenient to use even for an average height person.
            Reviewed August 15, 2018
            10.0
            Exceptional
            Radha from Australia
            Couple
            Deluxe Room King Or Twin
            Stayed 5 nights in September 2018
            Exceptional”
            We stayed 5 nights. Fantastic service. Every section of staff super service. Will come back again and recommend to everyone
            Reviewed September 30, 2018
            Dear Ms. Radha, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live upto your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
            Responded October 03, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            10.0
            Exceptional
            UMMER from India
            Business traveler
            Superior
            Stayed 2 nights in September 2018
            Great hotel & staff ”
            Clean & safe
            Reviewed September 29, 2018
            Dear Mr. Ummer, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live upto your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
            Responded October 03, 2018
            WelcomHotel Chennai - Member ITC Hotel Group
            10.0
            Exceptional
            Denise from India
            Business traveler
            Club Room
            Stayed 1 night in March 2018
            Excellent Feel”
            The check inn and the courtesy of the staff is excellent. especially mr.rabindra and Merly .
            Reviewed March 21, 2018
            3.2
            Chanmin from South Korea
            Business traveler
            Superior
            Stayed 3 nights in October 2017
            I understand why this hotel is quiet”
            When I was staying this hotel, it was very quiet because there was not many guest. Now I know reason. I'd like to share my terrible experience here. These tips will be very useful to use this hotel. 1. DO NOT UNCOVER PILLOW. A room smells like mold and bed is damp. Pillow covers may be changed regularly but its stuffing may not. Overall facilities are quiet old. 2. DO NOT EXPECT BREAKFAST. There is nothing to eat and it is always prepared too late. Breakfast starts from 7 AM (usually other hotels start 6:30) but only about 40~60% is ready at 7 AM. One of my colleague requested coffee in a takeaway cup and could get answer the hotel did not have a paper cup after 10 minutes. 3. DO NOT PRINT SOMETHING AT BUSINESS CENTRE. In case you visit the business centre to print out something, a staff will call IT person just to login a desktop computer. For this you need to wait for 15 minutes until the IT staff comes. And then you will realize that printer does not have enough paper. It will cause 5 minutes of your addition waiting. When you get printed document it would be very white due to not enough toner. I've told them for 3 days in a row regarding toner but nothing changed. 4. BE HUMBLE WHEN YOU USE HOTEL CAR. We used Innova of this hotel. If you say something based on Google Map, its driver ignores because he knows every road and its traffic in Chennai. He will just say "I know this road" and bring you to traffic jam. One time my colleagues took this car and I took another car of meeting partner to move to somewhere together. I got there about 5 minutes earlier than Innova after the driver ignored requests. Great job. In addition, a clock in this car is faster by a few minutes and the driver will keep trying to write later destination time than actual time like 20:30 instead of 20:10 as real. I hope this experiences would help your decision or use regarding this hotel!
            Reviewed November 02, 2017
            1234
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            WelcomHotel Chennai - Member ITC Hotel Group
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            • Exceptional location