WelcomHotel Chennai - Member ITC Hotel Group

WelcomHotel Chennai - Member ITC Hotel Group

Cathedral Raod, Chennai City Center, Chennai, India, 600086
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Deluxe Room King Or Twin WelcomHotel Chennai - Member ITC Hotel Group
Deluxe Room King Or Twin
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    Interior view WelcomHotel Chennai - Member ITC Hotel Group
    Interior view WelcomHotel Chennai - Member ITC Hotel Group
    Swimming pool WelcomHotel Chennai - Member ITC Hotel Group
    Club Room WelcomHotel Chennai - Member ITC Hotel Group
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     WelcomHotel Chennai - Member ITC Hotel Group

    Guest reviews

    8.7
    Excellent
    /10
    (131 reviews)See what guests said
    9.6
    Exceptional

    "Staff ware very friendly and helpful."

    Sri A.

    -

    July 17, 2017

    9.0
    Exceptional service
    Recommended by 89% of guests

    Property highlights

    • Airport transfer

    • Hot tub

    • Currency exchange

    • Air conditioning

    Exceptional
    Location
    9.1
    See map
    Exceptional location - 900 meters from city center
    Value for money8.5
    Distance to city center3.0 Km
    Location rating9.1
    Nearest airportChennai International Airport (MAA)
    Distance to airport12.4 km
    Select your room
    8.5
    Excellent
    Room comfort & quality
    Superior
    Superior
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
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    Club Room
    Club Room
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 2 single beds or 1 double b...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 65 m²/700 ft²
    • Shower and bathtub
    • 1 double bed
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    Deluxe Room King Or Twin
    Deluxe Room King Or Twin
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 super king bed
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    Club Room
    Club Room
    ...
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      Room Standard
      Room Standard
      ...
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        Room Capacity 6
        Room Capacity 6
        ...
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          Room Standard
          Room Standard
          ...
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            Double Single Use Standard
            Double Single Use Standard
            ...
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              What people love about the property

              • 9.2
                Exceptional

                "We enjoy the hospitality of the hotel"

                Kelly

                |

                January 11, 2017

              • 10.0
                Exceptional

                "Beautiful rooms, clean!"

                sujit

                |

                December 28, 2016

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              More about WelcomHotel Chennai - Member ITC Hotel Group

              More about WelcomHotel Chennai - Member ITC Hotel Group

              8.8
              Excellent

              "Staff are very helpful and cheerful"

              Kelly

              |

              January 15, 2017

              An overview

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              What they offer

              7.7
              Very good

              "The stay was pleasant."

              Vinod

              |

              January 10, 2016

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

              Real reviews from real guests

              Agoda Reviews (131)Booking.com Reviews (262)
              8.7
              /
              10
              Cleanliness8.5
              Facilities8.3
              Location9.1
              Room comfort and quality8.5
              Service9.0
              Value for money8.5
              Provided by verified guests of Agoda
              All languages
              All guests (131)
              All room types
              Showing 73 verified guest comments
              1234
              10.0
              Exceptional
              Tanya from United Kingdom
              Family with young children
              Club Room
              Stayed 3 nights in November 2018
              Amazing food!”
              This hotel is such great value for money. The beds are the most comfortable we slept in for the whole of our trip, the rooms are large and clean. All the staff are lovely and incredibly helpful. The food at the in-house restaurant is top-notch. It has a swimming pool and a bar. The whole family loved it - we will definitely stay again if we come back to Chennai.
              Reviewed December 06, 2018
              Dear Guest Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded December 10, 2018
              WelcomHotel Chennai - Member ITC Hotel Group
              8.8
              Excellent
              Jayakumar from Australia
              Family with young children
              Club Room
              Stayed 9 nights in December 2018
              Jay from Sydney”
              Staffs were very accomodating from the front desk, dining and those servicing the rooms. Even the concierge were very helpful in getting us cabs which often goes to wrong location using the OLA app. They would call the driver and give the exact location and even wait out at the gate to direct the drivers. We initially booked a double bed room but found the beds were small and were immediately switched to king size bed room where 4 of us comfortably slept.
              Reviewed January 18, 2019
              Dear Guest, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded January 31, 2019
              WelcomHotel Chennai - Member ITC Hotel Group
              9.6
              Exceptional
              Probal from India
              Business traveler
              Superior
              Stayed 1 night in January 2019
              Happy to stay at this property”
              Large, well appointed room, value for money. Friendly and efficient staff, prompt attendance for all requests. Breakfast standard spread and satisfactory. Food cost for room service found relatively high with less quantity than expected.
              Reviewed January 12, 2019
              Dear Guest, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded January 31, 2019
              WelcomHotel Chennai - Member ITC Hotel Group
              9.6
              Exceptional
              Wilson
              Business traveler
              Superior
              Stayed 1 night in February 2019
              Got a large & spacious room”
              It is a very good property with a decent tariff. The staff are friendly. Good breakfast options.
              Reviewed February 06, 2019
              Dear Guest, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded February 07, 2019
              WelcomHotel Chennai - Member ITC Hotel Group
              10.0
              Exceptional
              Vivek from Indonesia
              Family with young children
              Club Room
              Stayed 2 nights in September 2018
              Best place to live in Chennai”
              Thanks to the entire staff at WelcomHotel Chennai. They made yet another stay memorable for me and my entire family. Special mention to Mr Homnath for arranging a fantastic F&B spread for my sons birthday party . Also to Mr Thameem the F&B manager and Mr Romel at the restaurant for always ensuring that all our needs were well taken care off. Great food, special service by all the staff and fantastic location!
              Reviewed October 07, 2018
              Dear Mr. Vivek, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live upto your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita
              Responded October 10, 2018
              WelcomHotel Chennai - Member ITC Hotel Group
              10.0
              Exceptional
              Vivek from Indonesia
              Group
              Club Room
              Stayed 2 nights in August 2018
              The best hotel in Chennai”
              My favourite hotel in Chennai, Excellent service from friendly and helpful staff. Food is excellent as well. Highly recommended. Mr Elango and Ms Merly have also helped me several times along with many other staff.
              Reviewed September 04, 2018
              Dear Mr. Vivek, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live upto your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded September 22, 2018
              WelcomHotel Chennai - Member ITC Hotel Group
              8.8
              Excellent
              Senthil from Australia
              Family with young children
              Superior
              Stayed 7 nights in December 2018
              Comfortable stay Great staff perfect for young family.”
              Stayed for 7 nights in a club room with my wife and two kids both below 8. Great staff, spacious and quiet rooms. Beds were very firm and bed linen looked worn out otherwise it was all positive for us had a very comfortable stay. High five for the staff who are very passionate about what they do.
              Reviewed January 08, 2019
              Dear Guest, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded January 31, 2019
              WelcomHotel Chennai - Member ITC Hotel Group
              6.8
              Good
              karuna from New Zealand
              Business traveler
              Superior
              Stayed 4 nights in December 2018
              Nostalgic ”
              I have stayed in this property when it was Chola Sheraton. It was one of the four top hotels in Chennai. It is sadly relegated to second or even third tier hotel with proliferation of big name international brands in the city. I sincerely wish this property is better maintained and serviced than it is now. I have enjoyed my stay despite the minor inconveniences and the slide in standard for the nostalgia I felt was stronger.
              Reviewed December 12, 2018
              Dear Guest, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We are already under renovation process and will soon be able to deliver your expectations during your future visits. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded December 21, 2018
              WelcomHotel Chennai - Member ITC Hotel Group
              9.2
              Exceptional
              Bhaswar from India
              Couple
              Club Room
              Stayed 1 night in March 2018
              A great place to stay at Chennai!”
              Its wow from the moment one walks in to the hotel. We stayed the whole day while on transit to Kolkata on 28 March 2018. We reached quiet early in the morning at the Hotel though our check-in time was at 12 noon. However, Mr. Ravindra Gowda at the Front office welcomed us with a big smile on his face. When he came to know that we will leave in the evening, he went out of his way to immediately Checked us in a wonderful room (which was actually an upgrade) and also pursued us that we can go for the breakfast staright-away as we are not staying overnight to enjoy our breakfast next morning!! We were truely overwhelmed with this man's genuine efforts to make us feel comfortable, feel us at home...!! The room had a royal charm, the bed was super comfortable, The bathroom was lavish and food was truly delicious!! Add to all these, the humble and prompt service by each and every staffs we communicated....A big thums up from us!!!!
              Reviewed March 31, 2018
              10.0
              Exceptional
              Denise from India
              Business traveler
              Superior
              Stayed 1 night in March 2018
              Home away from home ”
              All staff extremely polite and caring . House keeping staff Mr.John and MR.keith attended every needs with pleasant smile and great attitude. merry and Rabindra at reception also did a good job with check in and check out
              Reviewed March 26, 2018
              6.0
              clyde from Australia
              Solo traveler
              Deluxe Room King Or Twin
              Stayed 6 nights in January 2019
              Ok for what u pay ”
              Attention for detail dose not exist from the carpet to the shower bath
              Reviewed January 21, 2019
              8.0
              Excellent
              Arjuna from Malaysia
              Business traveler
              Superior
              Stayed 13 nights in July 2018
              Very good”
              I went to Chennai for a course. Left after breakfast and returned atabout 5pm. Ordered in house dining. Ideal hotel for a business traveller who needs a comfortable room and privacy. Hotel staff were very friendly and accomodating
              Reviewed August 08, 2018
              8.4
              Excellent
              Sarah from United States
              Family with teens
              Superior
              Stayed 7 nights in May 2018
              Excellent”
              Great location, spacious club room , staff very helpful (esp Bala in reception and bala in house keeping). water , good coffee in room( not always replenished but appeared when asked) and excellent turn down service . The hotel is a little tired and not 5 star but still good value for money. We had 2 rooms,one for my husband and I and the other for my daughter . One room was larger with good bathroom, other room was smaller with a bathroom that needed to be updated. .Debendra in the front desk should have been more thoughtful and given the bigger room to the couple......... check the room before you accept it. Room service - very quick. Delicious Buffet breakfast with enormous spread of local and european items. Made to order, Omelette ,dosa , paratha station, the list goes on. We ate at the earthen oven restaurant - NW frontier food - was fantastic - one of the best meals I have had this trip. Bottom line - little renovation and this could be one of the best.
              Reviewed June 15, 2018
              8.4
              Excellent
              Vishwanath from United Arab Emirates
              Business traveler
              Club Room
              Stayed 1 night in May 2018
              Was more disappointed than happy. ”
              1) world over almost all hotels offer net connection is offered on house. But here I was charged. 2) Reached the hotel 2 hours earlier and early check in was not offered despite the hotel being not full. I was charged 50% room rent.
              Reviewed June 12, 2018
              8.4
              Excellent
              Zaid from Jordan
              Business traveler
              Club Room
              Stayed 15 nights in May 2018
              Nice staff , reasonable price”
              Nice staff, reasonable price, rooms of good size, bathroom is good but out dated. Location is good , easy access to nearby areas. Would be a 4 star hotel in other countries, but standards differ among countries. Would recommend
              Reviewed June 05, 2018
              10.0
              Exceptional
              Ram from India
              Couple
              Deluxe Room King Or Twin
              Stayed 1 night in September 2018
              Beautiful Hotel with Great Service”
              We stayed for a night, well-appointed hotel in a nice locality, breakfast was good and so was the service. Highly recommend this hotel for everyone.
              Reviewed September 18, 2018
              Dear Mr.Ram, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live upto your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded September 22, 2018
              WelcomHotel Chennai - Member ITC Hotel Group
              10.0
              Exceptional
              PANDI from India
              Business traveler
              Deluxe Room King Or Twin
              Stayed 6 nights in September 2018
              Good”
              Good
              Reviewed September 13, 2018
              Dear Mr. Pandi, We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded September 22, 2018
              WelcomHotel Chennai - Member ITC Hotel Group
              2.0
              Natrajan from India
              Family with young children
              Deluxe Room King Or Twin
              Stayed 1 night in September 2018
              Worst experience & support from Agoda & Team.”
              I have not stayed there on the booked day, as it was wrong booking made in a hurry, truly it my fault. But i have requested Agoda to change it to the next day (14 Sep'18 checkin and 15 Sep'18 checkout). I called agoda help line regarding this and she told she will talk to the property people for date of change and do needful. But she didn't and I come to know from the property people the next day that no body from Agoda were called / emailed regarding this date change. All I have lost the Rs4000+ for nothing. My first experience was bad with Agoda. Now asking me to review you.... what should I I have booked in the same property by direct walk in customer on 14th by paying Rs 7000+ for that..
              Reviewed October 03, 2018
              Dear Guest, I take this opportunity to thank you for posting your comments on Agoda. We regret the inconvenience caused to you. The hotel has acted according to the reservation policy and the same is updated with Agoda as well. We look forward to welcome you back at YOUR hotel. Warm Regards, Samir Pandita, General Manager, WelcomHotel Chennai
              Responded October 10, 2018
              WelcomHotel Chennai - Member ITC Hotel Group
              6.0
              PANKAJ
              Couple
              Superior
              Stayed 3 nights in August 2018
              Old World Charm !”
              Positives: The Staff. All departments. No complaints. Great service. Direct Discounts to In-House Guests, that is common sense approach & welcome!!! The Club Room: Spacious!!! Old World Design. Unique . Negatives: Breakfast Menu needs improvement in Sweet Breads & variation . The standards now within/in 4 Star++ Hospitality is very competitive in Chennai in the Cost Range being charged. The Club Room : Bathroom Area & Shower Cubicle: Serious Design re-think necessary!!! Either have a proper tub or a spacious Shower Area. The current *compromise* serves no one & actually is inconvenient to use even for an average height person.
              Reviewed August 15, 2018
              Dear Guest, Thank you for having stayed at the WelcomHotel Chennai and for posting your comments on Agoda. We are glad to know that we have been able to live up to your expectations in providing you with a refreshing & comfortable stay at YOUR hotel. It is a pleasure to receive your compliments on our personalized services. It is very gratifying to note that our hotel will be known through your experience and recommendation. Your kind words have been conveyed to the entire team who made your stay a memorable one. We look forward to welcome you back at YOUR hotel, WelcomHotel Chennai. Warm Regards, Samir Pandita General Manager
              Responded January 31, 2019
              WelcomHotel Chennai - Member ITC Hotel Group
              8.8
              Excellent
              Vasanthi
              Solo traveler
              Superior
              Stayed 4 nights in December 2018
              Excellent”
              .
              Reviewed December 28, 2018
              1234
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              WelcomHotel Chennai - Member ITC Hotel Group
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              Experiences on Agoda. Because your room is just the beginning.

              • Exceptional location