We love WelcomHotel”

It's always a pleasure to stay at WelcomHotel Dwarka. The facilities are excellent as is the breakfast. It's a clean and accommodating hotel with a great selection of teas in the room and even a selection of pillows for anyone's needs. This time, it was beautifully decorated for Christmas. We always love to stay here while in Delhi.

Excellent accommodations”

I stayed in Welcomhotel Dwarka with my boyfriend and we had the most amazing time. It was beautiful, clean, comfortable, the service was amazing, and the pool was wonderful and relaxing. I enjoyed this hotel so much that it was my second stay there. I will continue to go back every time I go to Delhi.

Excellent and Superb Customer Service by Staff”

Dear Team, I would like to mention Staff Miss.Abhilasha was superb and excellent customer service as to this was my first stay at Welcome ITC Dwarka along with my family and we were surprised by couple of things complimentary like Choclate cake , fruits , cookies and few chocolates for my daughter too she was happy with all this when we entered the Room after we finished swimming also Mr.Rahil was cooperated at the reception desk as to he has provided a "FREE WIFI" :) and Cheff who cooks and handle live Omlete station had baked the egg in the oven was great and different while I had the other one in butter crosser. Lovely and comfortable stay. Regards, Salil Puri & family.

Conveniently Located Nice Property”

I had hoped to stay at this hotel many times, but this time made it to be there. Very convenient location, bang opposite the Dwarka 10 Metro station, which has connectivitity to entire Delhi. Airport is only a station change and 15 minutes. cleanliness, breakfast spread and hospitality is very decent. The mall attahced is small and an entry form the hotel should be made.

Awesome stay at Lebua Hotel”

I stayed with my father at Lebua Hotel for about 5 days. It was great - very quiet and relaxing area of Delhi. The staff were very responsive to feedback and to our needs, eager to please. The rooms were very spacious, great to share with comfort even though we had our own rooms. I love the fact that the metro is a 2 minute walk so gives easy access to central Delhi and other parts. I had no complaints really. The hotel is not completely done, as some areas are still under work and hopefully after completion there will be more dining options, but this had no impact on our stay and it will be amazing when completed. We got great value for money. We loved it and it will certainly be our hotel of choice in Delhi. I'm looking forward to visiting the Lebua Hotel in Thailand now.

Complaints!!!”

Our 18 group members arrived ITC hotel at 20:00pm on 23Jan , we requested 09 twin rooms, but unfortunately, hotel replied all twins are sold out, only double rooms available, then we said ok.. but as some same agenders sharing one room, so we request hotel to seperate the bed for these rooms , hotels reply wait, then wait until 23：00pm, noboday coming, our tour leader checking many times with hotel, but nobody come still to help us...reasons is only 01 duty person on room service.. on 24Jan check out, the duty manager replied only sorry for our group, can do nothing for us... that'why i dont recommed to other on this hotels

STUNNING HOTEL AWAY FROM THE HUSSLE AND BUSSLE”

We spent 2 nights at the Hotel . It is a lovely hotel, nicely decorated, rooms are clean, staff are friendly and helpful. the breakfast was excellent with a wide variety. We were very appreciative that the chef was able to cater for our dietary restrictions. The only issue we experienced was with the car and driver that we hired on our final day. We had only 4 hours to do a few things and instead of taking us to where we requested to go, the driver took us to stores where he would receive a commission. We had to raise our voices at him to take us where we wanted and then he drove like a madman as we would not buy from his selected stores. we could not get what we wanted done as he had wasted our time driving to the wrong places. we did complain to the management of the hotel and they apologies but it was very disappointing that they charged us a whopping Rs2400 for those 4 hours, even though their driver was at fault. Apart from that incident, our stay was pleasant. the hotel is about 20 minutes from the airport and away from the business of Delhi however if you have little time, it may be a bit far out from the city centre with the traffic in Delhi.

Professional Staff, high security”

Welcomhotel located about 30-45 minutes drive from the airport, the good part is that there is a small mall with a well stocked supermarket right next to it. The restaurant KK serves very good and high quality food with great ambient. The Room when we checked-in, however, there was a used extra bed, which they came back to remove a couple of hours later, which makes us questions the cleanliness of the overall room. There were bottled water and clean drinking glasses with kettles and tea at the minibar. The shower was hot and powerful, all facilities in the room seems to be well maintained, but for five stars, it can be better. Staffs were well trained, organized and ready to help with a smile. Breakfast buffet has a large selection and well stocked. Taxi to the airport will set you back between rs800 for "local" taxi, or rs1250 for hotel taxi.

Good modern hotel close to the International Airport”

A good modern hotel close to Delhi International Airport. Spacious room, comfortable bed, modern facilities, good breakfast, spa and a swimming pool. Attentive staff. Close to a metro station (Dwarka 10). Although it's a 5*-star hotel, it does not really match other 5*-star properties in New Delhi: Taj, Oberoi, LaLit, Shangri-La and some others. Everything was good or very good, not excellent though. A good choice for a short stay near the airport.

Awesome Friendly & Value For Money”

Normally our choice is Radisson Blu in Dwarka but this hotel was selected due to its pricing and location.. not disappointed at all. We did have issues with booking and room pricing but management and staff was professional and very customer oriented. Hats off to all the staff of this wonderful hotel

Perfect place for an overnight business trip”

I stayed here for one night as an overnight stay. The grandeur of ITC with value for money for the customer can be perceived in combined manner here. The hotel is having also a shopping mall just behind hence if one wants to save money on food, booze or anything else, the opportunity is very much there. It is conveniently located near airport and the services, ambiance or hospitality expected of any ITC hotel are very much provided. Overall, perfect place.

Best hotel stay 5*”

I love the hotel n its cleanness. When i entered in hotel during check not looking upto mark but after taking its feel like you r out of india n specially i love thr rooms . Most peaceful thing was looking outside with your solemate through big glass window. We stay thr for three days and not get bored for single second due toh city view from top floor. But still i have one issue with price range its too high i ordered 4 pint 300ml of beera as MRP mentioned was 80/- but they charged Rupees 600/- of each pint that is around 2400/- for 04 pint.. So overall it was my awsm stay but mean is not too costly as compared to 5*. So if you wanna peace with beautiful view of outside then book top floor back side room. Yoh ll see PNB metro station and whole city. Still i recommend this as a best hotel in entire delhi.

Excellent”

we chose this hotel as it is only 20 min drive fr the airport and we arrived at delhi at 2am. thus, our main aim was to reach the hotel and collapse as soon as possible. upon arrival, we were greeted by the hotel manager and a driver at the airport. the hotel manager has even performed an in house check in for us, which allows us to head straight to the room. that was just superb. the buffet spread for breakfast is one of the best, it has the widest selection among all the hotels we stayed in india for the week. (including a 5 star hotel in connaught place in delhi). overall, we are exceptionally pleased with the choice of hotel.

Spacious, bright, comfortable rooms”

Check in process is lengthy but a seating area and drinks are given while waiting. The hotel is still being built so it's a little like staying in an 'artist's impression'. Breakfast was taken against the din of drilling and hammering in reception. Will be a great hotel once it's finished. Downstairs, a shopping mall under development provides essentials but is characterless - not a place to 'hang out' if you are expecting DLF-style mall. The hotel is very conveniently located for the Dwarka metro station. Nearest market is a 20 minute rickshaw ride. Room service excellent: coffee provided was superb and a newspaper waiting at the door made a great start to a Sunday morning. Staff respect the 'do-not-disturb' sign so you can rest easily after a long journey without interruptions. Bathroom is nicely done with a rain shower and top-quality bathing products so you can really feel like new after a long flight.

Comfort in a Modern Setting”

We were staying at a guesthouse in New Delhi and went to see a friend at Welcom Hotel. Its attractive lobby and spacious room allured us to enjoy a stay at the hotel. We had a good night's sleep and a wonderful breakfast. We were delighted by the products provided by the hotel such as the array of tea flavours and the very high quality bath products. The only drawback is the distance from the city centers in New Delhi. Overall, we had an excellent stay.

Good place to stay for a few days. ”

The Dwarka Sector 10 Metro station is right opposite to it, which is quite convenient. Shopping complex is right behind it too. The cons are connected to the restaurant which needs a little tweaking. I had the assurance from them that they will actively pursue it. Their rooms are good and so also the service. A shout-out to Radha from reception for excellent handling of guests.

Very good”

As a family, we stayed at Welcome Hotel I Dwarka for first 3 nights of our India trip. April 17th to April 20th, 2019. Reasonably priced. Check in and check out process was fast and efficient. Breakfast buffet was good too with very efficient staff. Combination of intercontinental and yummy Indian spread. Housekeeping was good too. Clean and tidy, spacious room. A shopping centre is located at the bottom floor of the hotel. We checked out quite early, so the reception staff organised a packed breakfast for us, as we left for a long journey to Mathura. This was very nice of the staff. Our stay was comfortable and hassle free. My only concern would be that the hotel foyer and reception area was often crowded and very noisy due to weddings and other events happening in the hotel Banquet hall. I found the local people attending those weddings etc quite rude, loud and inconsiderate. As guests of the hotel, we found that annoying and not pleasant. Overall, it was a good stay

when u were in Delhi especially dwarka it is hard to find reliable hotel either scam or expensive”

This hotel organized by ITC group has amazingly good in services and also very affordable. Cinpare with other 5 star hotel around that place. Very recomended.

Great hotel and value”

We loved everything about this hotel! Its not too expensive, located in safe area, check in was quick and we felt welcomed. Room was huge with all we needed, super clean and very modern! Definitely would stay here again in case will visit New Delhi again.

Not the best value for the money”

The rooms were good size, nearby to Dwarka Sector 10 metro and a small mall. The staff was very friendly and helpful. The hotel is huge and sort of intimidating when you first arrive ( you get used to it over time). But the bathrooms were very small. Since the shower stalls didn't have doors, when you use them, the water came out almost to the room. There are nothing around the hotel, so we ended up ordering room service throughout our stay, which turned out to be costly. Also no free wifi. With a better bathroom design and free wifi, I would give this hotel better rating.