This property is in high demand!
Booked 35 times
Located in heart of Cebu
Free Wi-Fi in all rooms!
Booked 35 times
|Value for money||8.1|
|Distance to city center||0.1 km|
|Nearest airport||Mactan-Cebu International Airport (CEB)|
|Distance to airport||8.5 km|
"My kids enjoyed the pool, the staff are approachable and nice."
January 14, 2019
"Room and breakfast buffet is good."
September 11, 2018
"Staff was friendly and very accommodating."
December 5, 2018
"A great stay."
January 9, 2019
Built in 2013, WellCome Hotel is a distinct addition to Cebu and a smart choice for travelers. The excitement of the city center is only 0.1 km away. With the city's main attractions such as Ayala Center Cebu, Ayala Center, Perpetual Succour Hospital within close reach, visitors to the hotel will just love its location.
At WellCome Hotel, the excellent service and superior facilities make for an unforgettable stay. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, car power charging station, daily housekeeping, taxi service.
Guests can choose from 68 rooms, all of which exude an atmosphere of total peace and harmony. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, golf course (within 3 km), outdoor pool, spa, massage. Superb facilities and an excellent location make the WellCome Hotel the perfect base from which to enjoy your stay in Cebu.
"Staff are very helpful"
January 12, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Excellent value for money”
We booked a room that could accommodate two adults and two children, it was recent and clean, with TV, AC, safe, minibar, free water and coffee. WiFi is slow and should be improved. The children loved the small swimming pool and the gym. The staff is very polite and helpful. Small nice details like the free cold drink in the lobby at the arrival. Breakfast is various enough with staff preparing omelettes and pancakes at the moment.
Staff our good and very respectfully. They are so quick in attending our concerns .staff , house keeping and the staff at the cafeteria are all respectful . Breakfast is good. Service is excellent We will go back and for sure will have more clients to recommend to stay there. Thank you , WELLCOME hotel STAFF, From security guards, To front desk staff, housekeeping , jantorial services , all staff s and the chief at their canteen ( rooftop) they are so aproachable and considerate . KEEP IT UP !!! SEE YOU SOON !!! Lily Que Travelzania Travel and Tours Iloilo
Good location; very near to the bus stops and train station made it easy to navigate around the city. There was a mix up in the room when we checked in, and the staff was apologetic for it. The next day, they surprised us with waffles during breakfast, which was a nice gesture.
It's my second time to stay here in this hotel. Still the same, clean, affordable. It's near Ayala Mall about 10-15mins by walk or less than 10mins by car depends on the traffic. Just to inform everyone that the road in front of the hotel is now under construction so its kinda hassle if you have cars or if you're using grab or taxi. But regardless, still worth it if you want to stay in the center.
Prons 1. Nice breakfast. But I must say they must have more viands for breakfast. Cons 1. Must have faster connection of interner. On our room, the connection is not steadt. It always fluctuates. 2. No free slippers, toothbrush. 3. The comforter used was not thick. And the color is not white. I mean it is brownish meaning not properly washed.
Not for people with bad legs”
They are building two other Hotels directly next to Wellcome Hotel, the maintenance noise is 24/7. The breakfast was buffet, it was adequate to fill your stomach. The bathroom did not have an exhaust fan (I guess opening the window was only way) so mirrors were very foggy after a shower. Good hot water. Good water pressure. Internet was okay in morning but afternoons it crawled; Speedtest.net gave me a .3 MBps download. The hotel has 8 floors and very steep steps on stairway. Elevator does not go to parking in basement nor 7th Floor where Breakfast buffet is located. You have to climb there stairs.
I stayed for two night between 31st March to 2nd April. Strategically located near to Ayala Mall, they even provide with free shuttle service from the hotel to the mall. A small convenient store right across the hotel. A mini swimming pool and a good place to get a dose of suntan! Staff are really nice, I enquired them on Cebu outskirts tour and Kawasan Canyoneering; the front-desk really took patience and handled all my questions well. Recommend!
Good value for money”
Booked a Deluxe with one single plus one double bed, good enough to accommodate the 4 of us, we have two children 5 and 9 years old. We had a room on 4th floor and at the back, quiet and clean. For a 3 star Hotel the breakfast was various enough, the food good. The staff very kind and attentive. The children enjoyed the gym and the small pool. For the rate we paid we are satisfied and would book again.
Cebu Trip 2019”
The staff are very accomodating, despite the booking issue I got. The room are good to stay. Even though the facilities needs to be more maintained. Overall, the location is close to some establishment.
Clean small hotel”
Plus - staff are friedly - breakfast buffet is quite good - central location in uptown (e.g. close to Ayala mall) - clean Minus - pool is tiny like a bathtub and not good for swimming - gym consists of one very run-down machine - generally, the hotel is somewhat simpler and smaller than the pictures want to make you believe
Convenient Near Ayala Mall ”
I booked this hotel for our anniversary in a great deal. This is near Ayala Mall were you just need to walk for 5-10mins; very accessible to public transportation to go around the city. Breakfast is great and bed is very comfortable.
Expect the Unexpected.”
I had high expectations on this hotel upon booking. I was really disappointed when we arrived there. Pool was not clean. Sliding door at the bathroom was not fixed. Staff were not that friendly and approachable. Gym was not maintained. In our booking, it was indicated that our room has a balcony but when we arrived there was none. We booked the room for 3, but were only given 2 towels and whatnot. The resto was also a disappointment the staff there were a bit rude. I feel like they were not trained to work in a hotel. They should change the name of the hotel to Unwellcome Hotel. The only advantage of the hotel is the location.
Becareful if you want stay this hotel. They not protect you and dont care you.”
I was appointment with a massage therapist. Therapist said she is a woman, so I allowed therapist visit my room in the lobby. But he was a lady boy, and I asked him to get out of my room. He did not leave my room. And he was threatening me to extort my money. I felt the danger of myself and i move down to the lobby. And asked the lobby to call security personnel. But they did not call security personnel, only a staff member come. He continued to riot in the lobby to take my money. But the hotel staff did not protect me, and he even hit me. In the end, I was able to escape from my situation after I had lost most of my money. He went to my room to pick up his luggage. I was ask check out to lobby before he came back, because i thinking he will threaten me again. But they did not care about me, and they told me i can check out after they could check my room. Now I have problem in my ears. I will meet a lawyer and ask for advice about my damage and to file a lawsuit with the hotel.
Great First Time Experience”
The hotel room is very spacious. Hotel staff were friendly, accommodating, and respectful. The security guard on duty was very helpful, he helped us in getting a taxicab. The hotel is very near to a shopping mall (Ayala), just a few minutes walk. A little suggestion tough, room aircon (@Rm511) may need servicing as it could not handle well high outside temperatures anymore. But over-all, we enjoyed our stay and would definitely recommend this place to our friends.
the location is kinda scary at night, also infront of the hotel was a construction sight so it is dusty outside. when it comes to the facilities. the pool and gym is super super small, but there restaurant is small but the food is delicious. the rooms are always clean but you they don't replace the bed sheets they only clean the room. and the staffs in the hotel are friendly and accommodating. receptionist, guards, housekeeping. and of them are nice. but the manager is kind of rude. but overall I would recommend this hotel if you will only use it to spend your night. but if you want to have a staycation i wound't recommend this hotel.
very good and we enjoyed our stay. ”
we booked for a standard room for 5days. my kids enjoyed the pool, the staff are approachable and nice. the location is good. accessible to nearby establishments, resto. we also like the meals they serve at the roof deck every breakfast. clean and nice hotel. we'll book again for sure when we go back in cebu. 😊🌟⭐
Good location as close to nightlife and Aayla Mall. Great in-house spa open till 2am. Breakfast buffet is very average, don't expect bacon here... Luncheon meat and cornbeef is on the menu. Also there is a construction site directly across the road which is very noisy, air con units are ancient as well and very noisy.
The hotel is situated near the malls and other restaurants. The staff are very courteous. The breakfast buffet was okay. It would be better to have more food selections. The room was clean enough. The massage at the ground floor Well Spa was AMAZING. It’s really a must try. :) overall our stay was really good. Will definitely come back to this place when I go to cebu again. :)
Good place to stay in Cebu”
Great buffet breakfast, fast wifi, staff were amazing and good overall cleanliness. Pool is not very good. Staff was extremely helpful. Location is very close to Ayala mall but a long walk to other touristic locations in Cebu (Taoist temple and Colon Street, etc.)
Homey and relaxing”
The hotel location is average quite a distance from the go to's in the city. They were a bit stiff with hotel rules and does not accomodate late check out for a late check in which was ok i just had the feeling of indifference talking to the guy at the reception. Although the girl on duty the next day when we checked out was more cheerful and accomodating. The room we got was quite what we expected for a standard room. The bed was clean and comfy. The bathroom was quite small I wonder if a big person can comfortably get a good scrub. There was a mini ref with assortment of beverages for a fee. The study was directly in front of the window which was great because we could see a nice view of the city and the nearby landscapes. The best part of checking in here is the breakfast which was included in the rate already. Food selection was suited to our liking. I would love to stay here next time we visit Cebu.