WellCome Hotel
WellCome Hotel
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8.4
Excellent

"Staff are friendly."

Marc I.

|

November 9, 2017

Standard - Guestroom WellCome Hotel
Standard - Guestroom
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Lobby WellCome Hotel
Lobby
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Lobby WellCome Hotel
Lobby
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Interior view WellCome Hotel
Interior view
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Excellent
Location
8.2
See all 6 photos WellCome Hotel
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What guests are saying:
Great location, excellent staff, clean rooms, however, zero...
philip B. from United Kingdom
Couple
Hearty breakfast, great location and responsive staff
VICENTE from Philippines
Family with young children
The hotel is walking distance to Ayala mall and accessible to public transport. The staff are always helpful and friendly, catering to my needs. The mini pool and mini gym is fine too. The breakfast tastes nice.
Ritz from Philippines
Solo traveler
Good stay in Cebu
orenthia from United States
Solo traveler
Enjoyed my few days ...... Staff were excellent,always on hand to help.Location is also excellent ... Close to Malls,Food outlets etc.Am very much hoping I will be able to return to The WellCome sometime soon.
edmond from Canada
Solo traveler
Great location and even has baby crib for us.
Tin from United States
Family with young children
My husband and I loved this hotel so much we can't wait to go back. We especially love the breakfast buffet, the largeness of the bed, its nearness to everything good about the metro, and excellent customer service.
Milafel from Philippines
Couple
Felt very safe at the Wellcome hotel. Friendly staff. I left my tablet in a taxi upon one of my arrivals and the staff always check the cab to see if a guest left anything behind. I would definitely stay there again.
Michael from United States
Couple

WellCome Hotel

Excellent location
- 240 meters from city center
- What's nearby?
Very good
From 2060 reviewsSee what guests said
7.9
/
10
Excellent service
8.3
Recommended by 84% of guests
Value for money8.1
Distance to city center0.1 km
Location rating8.2
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.5 km
  • Airport transfer

  • Located in heart of Cebu

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.1
Excellent
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday | 10 travelers are looking at this property right now
Premier Suite
Premier Suite
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Deluxe
Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 single bed and 1 queen be...
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Studio
Studio
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 king bed
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Standard
Standard
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 king bed
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Premier Suite
Premier Suite
...
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    Suite Premier
    Suite Premier
    ...
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      Superior Suite
      Superior Suite
      ...
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        Room Economy
        Room Economy
        ...
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          Basic Studio
          Basic Studio
          ...
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            Suite Standard
            Suite Standard
            ...
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              What people love about the property

              • 9.2
                Exceptional

                "Attentive staff, good housekeeping."

                Michael

                |

                February 19, 2017

              • 10.0
                Exceptional

                "Great place to stay"

                Jury L.

                |

                March 13, 2018

              • 8.0
                Very good

                "Decent Room and decent breakfast."

                Katherine

                |

                August 8, 2017

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              More about WellCome Hotel

              More about WellCome Hotel

              10.0
              Exceptional

              "This is a no-nonsense spot for a good sleep, great breakfast..."

              Joseph

              |

              February 5, 2018

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Filipino cuisine
              Filipino cuisine
              Simply J's Cafe & Restaurant
              130 m Filipino, Italian
              Muvanz Pocherohan and Seafood
              1.0 km Filipino, Seafood
              American cuisine
              American cuisine
              Garden Cafe
              740 m American, Asian, Filipino
              Politics Cafe
              860 m American, Asian, Bar
              Big Tom's Burgers
              960 m American
              Asian cuisine
              Asian cuisine
              Red House Taiwan Shabu Shabu
              110 m Asian, Chinese, Japanese
              Rico's Lechon
              120 m Asian, Filipino
              Puso Bistro & Bar
              190 m Asian, Chinese, Filipino

              What they offer

              10.0
              Exceptional

              "Staff are courteous, respectful, and accommodating."

              Mark R.

              |

              March 29, 2018

              Show less

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (2060)Booking.com Reviews (778)
              7.9
              /
              10
              Cleanliness8.1
              Facilities7.1
              Location8.2
              Room comfort and quality8.1
              Service8.3
              Value for money8.1
              Provided by verified guests of Agoda
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              All guests (2060)
              All room types

              Show reviews that mention 

              Showing 1632 verified guest comments
              12345
              10.0
              Exceptional
              Maicy from Philippines
              Family with young children
              Standard
              Stayed 5 nights in January 2019
              very good and we enjoyed our stay. ”
              we booked for a standard room for 5days. my kids enjoyed the pool, the staff are approachable and nice. the location is good. accessible to nearby establishments, resto. we also like the meals they serve at the roof deck every breakfast. clean and nice hotel. we'll book again for sure when we go back in cebu. 😊🌟⭐
              Reviewed January 14, 2019
              8.8
              Excellent
              David from New Zealand
              Group
              Studio
              Stayed 2 nights in December 2018
              Excellent”
              Good location as close to nightlife and Aayla Mall. Great in-house spa open till 2am. Breakfast buffet is very average, don't expect bacon here... Luncheon meat and cornbeef is on the menu. Also there is a construction site directly across the road which is very noisy, air con units are ancient as well and very noisy.
              Reviewed December 22, 2018
              9.2
              Exceptional
              Jeremy from Philippines
              Family with teens
              Standard
              Stayed 2 nights in January 2019
              Great stay”
              Staff are very helpful
              Reviewed January 12, 2019
              5.6
              Mariemiel from Philippines
              Couple
              Deluxe
              Stayed 4 nights in January 2019
              Practical hotel to stay if youre out the whole day”
              The location is close to Ayala Mall, and they provided a free shuttle depends on the availability (but we were able to avail of it as needed). Facilities needs serious and more detailed cleaning and updating. From the pictures posted here, the places has deteriorated 50%. Avoid the rooms situated at the facade of the building as there is a building construction across. The staff could be more attentive and professional, a used bottle of gatorade was left in our room by the cleaning staff and I lost the case of my eye glasses. There is a breakfast buffet that is filling, but expect the quality for the price that you pay for.
              Reviewed January 09, 2019
              9.6
              Exceptional
              Narsiso from Philippines
              Solo traveler
              Standard
              Stayed 1 night in January 2019
              Exceptional”
              A great stay. Very nice room, clean, with little gym and pool. Nice restaurant and good breakfast buffet. Oh with a parking for two in front of the hotel good for the car I rented. Definitely worth the money.
              Reviewed January 09, 2019
              9.2
              Exceptional
              SPENCER from Canada
              Couple
              Standard
              Stayed 2 nights in November 2018
              Good place to stay in Cebu”
              Great buffet breakfast, fast wifi, staff were amazing and good overall cleanliness. Pool is not very good. Staff was extremely helpful. Location is very close to Ayala mall but a long walk to other touristic locations in Cebu (Taoist temple and Colon Street, etc.)
              Reviewed December 02, 2018
              8.0
              Excellent
              Herzhey
              Couple
              Standard
              Stayed 1 night in November 2018
              Homey and relaxing”
              The hotel location is average quite a distance from the go to's in the city. They were a bit stiff with hotel rules and does not accomodate late check out for a late check in which was ok i just had the feeling of indifference talking to the guy at the reception. Although the girl on duty the next day when we checked out was more cheerful and accomodating. The room we got was quite what we expected for a standard room. The bed was clean and comfy. The bathroom was quite small I wonder if a big person can comfortably get a good scrub. There was a mini ref with assortment of beverages for a fee. The study was directly in front of the window which was great because we could see a nice view of the city and the nearby landscapes. The best part of checking in here is the breakfast which was included in the rate already. Food selection was suited to our liking. I would love to stay here next time we visit Cebu.
              Reviewed November 25, 2018
              10.0
              Exceptional
              Kathleen from Philippines
              Solo traveler
              Studio
              Stayed 1 night in November 2018
              No complaints! :) ”
              The staff were very friendly. Booked the Studio room. It was very comfortable. Very clean and spacious. The room was right above the pool making it very relaxing. There was ongoing construction work right across the hotel but wasn't a bother. The pool is small and clean. The buffet breakfast has few options but is enough for the price. :) maybe the only problem i can think of is, the shower door is broken.
              Reviewed November 13, 2018
              9.2
              Exceptional
              ruth from Philippines
              Business traveler
              Studio
              Stayed 2 nights in September 2018
              Exceptional”
              I will recommend the hotel since it's very near Ayala and the food is superb. The aircon in the room is not so cold during our first night. When we complained the following day, they replaced the aircon instantly.
              Reviewed October 26, 2018
              5.2
              Jan from United States
              Solo traveler
              Premier Suite
              Stayed 1 night in December 2018
              Price is right!”
              I booked a premier suite for one night stay. A decent suite for an old building. Old sofa. Old beddings and comforter. Maintenance of the hotel is poor. I recommend to book nearby hotel instead of paying for the suite room. You will get a good deal of price, almost the same with nearby hotels. Great location!
              Reviewed December 22, 2018
              9.2
              Exceptional
              VICENTE from Philippines
              Family with young children
              Deluxe
              Stayed 1 night in December 2018
              Exceptional”
              Clean and comfy. good value and location. Highly recommended.
              Reviewed January 07, 2019
              8.4
              Excellent
              Tom from Philippines
              Couple
              Deluxe
              Stayed 1 night in December 2018
              Nice and Comfy ”
              Me and my friend enjoyed our stay. The room was spacious. the only problem was that their shitty cable and tv.
              Reviewed January 05, 2019
              9.2
              Exceptional
              Charina from Philippines
              Family with young children
              Deluxe
              Stayed 2 nights in October 2018
              Exceptional”
              Everyone had been great. The room was clean. One thing though, they have alot of available sockets to charge the phones, but it takes too long and some are not working. I started charging my phone before i slept, i eoke up at 3am and it was only charged to 67%. Food is very affordable. My daughter enjoyed the kiddie pool. 😁
              Reviewed October 07, 2018
              8.8
              Excellent
              Rocky from United States
              Couple
              Standard
              Stayed 1 night in September 2018
              Lots of Construction in Area”
              Rooms are small but complete. Nice refrigerator to keep things cool. Not many channels on TV but none of the Hotels in Cebu offer very many channels anymore. Small hotel with only one elevator, sometimes stairs are best option. Buffet Breakfast was good. They are building a new hotel across the street from Wellcome, lots of big truck noise all night while they poured cement. Bathroom is a bit messy. Shower curtain hangs 1 meter above floor so water covers everything in bathroom.
              Reviewed October 03, 2018
              8.0
              Excellent
              Rowena from Philippines
              Couple
              Standard
              Stayed 3 nights in April 2018
              An Average Hotel”
              The hotel is clean. The room is so small for a couple. The room is not soundproof as I hear the noise beside our room. The location is strategically near to the mall. There is a bar & restaurant in the roof deck. The breakfast is superb and delicious. Over-all, this is highly recommended to those who like to save money.
              Reviewed September 17, 2018
              8.8
              Excellent
              David from United States
              Couple
              Standard
              Stayed 4 nights in September 2018
              Cebu "Consolation" Hotel A Decent Mid-range Choice”
              We chose this hotel because our desired hotel nearby only had rooms available for New York prices. After an initial feeling of being made to feel "un-WellCôme" because of an extremely long wait to check-in (due in part to an early arrival by steamer from Mindinao) the staff rebounded nicely by lodging us in a studio suite with a lanai. The breakfasts were fantastic and were served by very solicitous staff. highlighted on the last day by a specially made bowl of champarado - a chocolate based Filipino rice cereal. Musical accompaniment by a string player was an added nice touch. The location was very near Ayala Mall and Cebu Business Park, where there is lots of development and construction after a major fire last Winter. Transportation in the form of taxis and Suzukis is very plentiful. WellCôme would have gotten an "A" but a non-functioning gym and a pool that was more of a heel-cooler dropped the grade to a B-minus. This hotel is still a consideration if fitness is a low priority.
              Reviewed September 12, 2018
              9.6
              Exceptional
              David from United Kingdom
              Couple
              Deluxe
              Stayed 3 nights in September 2018
              Exceptional”
              Very nice clean and comfortable room. The shower needs updating. Very good choice at the breakfast buffet. One big problem here is that the designated smoking area is immediately outside of the dining area. The doors leading to the smoking area are mostly open. Therefore not only do you see people smoking but the smell comes into the dining area. This bad and not accepatable. We want to smell and enjoy the food...not cigarette smoke. This needs addressing urgently and a smoking area to be well away from interior of the hotel.
              Reviewed September 06, 2018
              9.2
              Exceptional
              alleni from Philippines
              Family with teens
              Premier Suite
              Stayed 2 nights in August 2018
              Cost-effective, cost-efficient, worth the money”
              Very accessible, staff are very responsive to all the needs of the customers. Even the security personnel were attentive whether guests will need loose change to pay for the taxi. For a relatively small amount that we paid in the hotel, we were fortunate to get sumptuous buffet breakfast. To manage expectations, the rooms are spacious except for the hallways and lift. The pool will be enjoyed only by kids only.
              Reviewed August 15, 2018
              9.6
              Exceptional
              Keith from United States
              Couple
              Standard
              Stayed 1 night in July 2018
              Good Place”
              Nice karaoke, buffet breakfast, and great staff. The pool is small but ok for a dip. They price according to demand of what day of week or crowd. I like that and would stay every time when the price is not so high but might be hesitant on the days it is higher. Regardless it is well worth the stay as the management is very good here. I have stayed here many times over the years.
              Reviewed July 31, 2018
              8.8
              Excellent
              ginno from Philippines
              Family with young children
              Deluxe
              Stayed 1 night in December 2018
              Our favourite hotel near ayala mall cebu”
              Still amazing with everything!!
              Reviewed December 26, 2018
              12345
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              WellCome Hotel
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              • Excellent location
              • Ayala Center Cebu