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Wellspring by Silks

"Breakfast has a great selection of Taiwanese, Western and Japanese options."

Ruby - December 27, 2019
Superior Room with King Bed - Bathroom Wellspring by Silks
Lobby Wellspring by Silks
Lobby Wellspring by Silks
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Wellspring by Silks

No.67, Wenquan Rd, Jiaoxi Township, Yilan, Taiwan, 264 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Jiaoxi Hot Springs Park
Within 360 m of property
See map
Popular landmarks
Jiaoxi Hot Springs Park 360 m
Tangweigou Jiaosi Hot Spring Park 370 m
Wufengchi Waterfall 2.8 km
Lanyang Museum 7.5 km
Jimi Square - Yilan Station 8.6 km
King Car Kavalan Distillery 15.4 km
Yilan Luodong Forestry Culture Park 16.1 km
National Center for Traditional Arts 16.7 km
Luodong Night Market 17.0 km
Suao Cold Spring 26.7 km
Nearby landmarks
Red Yeast Museum 10 m
Jiaoxi Railway Station 250 m
Jiaoxi Bus Station 310 m
Jiaosi Hot Spring Park 350 m
Jiaoxi Hot Springs Park 360 m
Tangcheng Japanese-style Hot Spring 370 m
Tangweigou Jiaosi Hot Spring Park 370 m
Tangweigou Hot Spring Park 420 m
Surewell Fresh Supermarket 450 m
Jiaoxi Xietian Temple 750 m

9.2

Exceptional

Location rating score

Exceptional location
Popular neighborhood
ParkingFREE

This property is in high demand!

16 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 220 meters to public transportation

  • Located in heart of Yilan

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Yilan are being booked every minute!
Value for money8.2
Distance to city center0 KM
Location rating9.2
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport34.4 km

Rooms available at Wellspring by Silks

Very good
Room comfort & quality
7.8
Superior Room - Twin
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Hollywood Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
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Corner Suite
...
  • Room size: 66 m²/710 ft²
  • City view
  • 2 single beds
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Family Twin
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
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Japanese Tatami Room- Twin
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Superior Room with King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
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Hollywood Suite - Quadruple Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 double beds
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Hollywood Family Quadruple Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
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SUITE Hollywood Suite (King)
...
  • Room size: 40 m²/431 ft²
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Frequently asked questions

What time is check-in and check-out at Wellspring by Silks?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Wellspring by Silks?

A stay at Wellspring by Silks also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Wellspring by Silks has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at Wellspring by Silks?

Wake up to a great buffet breakfast at Wellspring by Silks.

What are my dining options at Wellspring by Silks?

Wellspring by Silks features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours.

Can special events be hosted at Wellspring by Silks?

Small or intimate events like birthday parties can also be accomodated.

Can business events be hosted at Wellspring by Silks?

On-site venues and convenient event services make Wellspring by Silks an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 82 people.

What is the smoking policy at Wellspring by Silks?

Wellspring by Silks does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Wellspring by Silks?

The closest train, metro, or bus station to Wellspring by Silks is Jiaoxi Railway Station, 240 m away.

What restaurants are nearby Wellspring by Silks?

Restaurants including Mihan Jiaoxi At Wellspring By Silks, Wang Quan Restaurant and Ya Xi Lou are popular in Wellspring by Silks’s neighborhood which is known as Jiaoxi Township.

What popular shopping places are close to Wellspring by Silks?

Located in the Jiaoxi Township area, Wellspring by Silks is close to great shopping choices like Red Yeast Museum, Mary Leu Fine Art Carving Gallery and Song Sha Glossy Ganoderma Farm.

What are popular attractions near Wellspring by Silks?

Guests at Wellspring by Silks can easily visit Jiaoxi Hot Springs Park, Tangweigou Jiaosi Hot Spring Park and Jiaosi Hot Spring Park located in the Jiaoxi Township area.

What popular natural sightseeing spots are close to Wellspring by Silks?

Wellspring by Silks is located in the Jiaoxi Township area, which is famous for natural sightseeing destinations such as Wufengchi Waterfall, Linmei Shipan Trail and Tangcheng Japanese-style Hot Spring.

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Explore the neighborhood

What people love about Wellspring by Silks

  • 8.4

    Excellent
    Location

    "The location was good and I been staying here for 2 times !"

    fui

    |

    March 21, 2019

  • 9.2

    Exceptional
    Staff 

    "Great customer service makes you feel welcome and at home!"

    TAN

    |

    November 7, 2019

  • 9.6

    Exceptional
    Staff 

    "Staff are fairly friendly and helpful."

    YiYUN

    |

    February 1, 2020

Property ranking|Compared to 1,273 Yilan properties
See all rankings
Location score
9.1/10
Room size
41 sqm.
Room comfort score
7.8/10
Service score
9.2/10
Better than
97
%
of Yilan properties
Bigger than
93
%
of Yilan properties
Better than
91
%
of Yilan properties
Better than
90
%
of Yilan properties
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Overall rating:

8.8

Excellent
4,582 reviews
Cleanliness
9.1
Facilities
8.5
Location
9.2
Read all reviews >
What travelers say they love:
Free access to hot spring pool at Just sleep hotel next to t...
fui from Malaysia
Solo traveler
More about Wellspring by Silks

More about Wellspring by Silks

Situated in Jiaoxi Township, Wellspring by Silks is the perfect place to experience Yilan and its surroundings. Set 0 KM from the excitement of the city, this 4.5-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Wellspring by Silks, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include free Wi-Fi in all rooms, daily housekeeping, private check in/check out, wheelchair accessible, 24-hour front desk.

Wellspring by Silks is home to 122 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, complimentary instant coffee, complimentary tea, slippers, sofa. The hotel offers an excellent variety of recreational facilities, including hot tub, hot spring bath, outdoor pool. With an ideal location and facilities to match, Wellspring by Silks hits the spot in many ways.

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Most talked about facilities

Breakfast

39 mentions

Housekeeping

16 mentions

Food & Dining

5 mentions

Swimming Pool

4 mentions

What they offer

10.0

Exceptional

"Happy Hour is also a plus with access of free booze and snac..."

Iris

|

February 24, 2021

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian

Restaurants on site

三燔礁溪 Mihan Jiaoxi
Cuisine:International, Japanese
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Wellspring by Silks from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.5
Location9.2
Room comfort and quality7.8
Service9.1
Value for money8.2
High score for Yilan
Rating
9+ Exceptional (766)
8-9 Excellent (243)
7-8 Very Good (231)
6-7 Good (59)
<6 Below Expectation (99)
Time of the year
Mar - May (291)
Jun - Aug (374)
Sep - Nov (345)
Dec - Feb (388)
Don't miss out!Properties in Yilan are being booked every minute!
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Show reviews that mention 

Showing 1398 verified guest comments
12345
10.0
Exceptional
Iris from Taiwan
Family with young children
Superior Room with King Bed
Stayed 1 night in February 2021

Keep coming back”

In the heart of Jiaoxi and when you stay with Wellspring by silks; you also access to Just Sleep Jiaoxi. Means pay for one hotel and you can enjoy 2 hotels facilities. Happy Hour is also a plus with access of free booze and snacks. Infinity pool and SPA... we enjoyed a lot and we have been coming back to stay with Wellspring by silks so many times. Recommended for sure

Reviewed February 24, 2021

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Dear Iris, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded February 26, 2021
Wellspring by Silks
10.0
Exceptional
Christian from United States
Solo traveler
Superior Room with King Bed
Stayed 2 nights in November 2018

Exceeded my expectations! ”

My stay at Wellspring by Silks was nothing short of amazing. The suite was awesome. The hot springs in my room were super relaxing. But most of all, the service and staff at this property were exceptional. They went out of their way to make me feel at home, from check in, all the way to check out. I want to personally recognize ISLA who was so sweet and thoughtful. As an English speaker she went out of her way to speak English with me even though it is not her first language. She helped me with restaurants, helped me to order a cab, and was very thoughtful in many other ways. When I left the hotel at 5 am for a cab to the airport, the staff even prepared a little something for me for the ride out. It's these little extras that really leave a lasting impression. I've stayed at many comparable places in the US, but its the service and courtesy that really made this property and brand stand out. You can be sure that I will be looking to stay with them again for my next trip to Asia!

Reviewed November 10, 2018

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your wonderful comments are the best encouragement to us and we would definitely share your compliments with our team. We are always seeking enhancement of our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded November 12, 2018
Wellspring by Silks
9.2
Exceptional
Wayne from Australia
Couple
Hollywood Suite
Stayed 2 nights in November 2017

Just Brilliant”

My wife and I travel often and we always look for comfort regardless of cots but with Wellspring by Silks we truly believed we got our moneys worth. The staff are amazing the breakfast was very surprising as most Asian countries dont cater well for Westerners. Room was clean and the service ans attention to guests could not be faulted. I am very fusssy so this was a great holiday for us both.

Reviewed March 13, 2018

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9.6
Exceptional
SHIUAN-DE from Taiwan
Couple
Superior Room - Twin
Stayed 1 night in April 2019

Nice services and space”

The service is great, they pickup us from train station, even only 3 minutes away. The space is great too, especially Gallery. The atmosphere of Gallery is tranquil, it a good place for relax. I will stay Wellspring by silks when we travel next time.

Reviewed April 15, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded April 19, 2019
Wellspring by Silks
9.2
Exceptional
Yiu from Canada
Couple
Superior Room - Twin
Stayed 2 nights in October 2019

Well-Worth the Money”

This is the first hot spring hotel I stayed in Yilan and it was one of the best I stayed from my trips in recent years. Everything is perfect is except the hotel is a bit too dark (maybe that is concept of this hotel) but sometimes it gives me a creep😅 Cleanliness: the room is extremely clean and organized when we first arrived. We stayed for two nights and every day we came back with everything as new. The floor is vacuumed nicely without any visible dirt. Room: the room was bigger than we expected. The bed was big and comfortable. The design of the room is well thought out where the hot spring tub is just at the patio. In between there is a toilet and shower room. My fiancé and I had a good sleep hearing no noise from other rooms. Staff: the staff are very friendly and professional. They always greet us when they have the chance. Even though a few staff don't speak good English, they did try their best to communicate with us. That is something we really appreciate. Thank-you! Facility: the breakfast was included and it was one of the best we had in recent trips. It is located at the second top floor of the building and it is a like buffet style. Every day it is a little bit different. They offer tons of selection from fruits, salad, hot food, cold food, drink, soups, drinks and breads. The food is so good that we didn't miss any. The top of the building has a few swimming pools for you to enjoy. The hotel offers snacks, movie, and wine in different times so be sure to take advantage of that. Overall: my fiancé and I will give this hotel 9.5/10 because we really love our stay here. Although we didn't do much in Yilan, we were totally relaxed and enjoyed our stay. We really want to take this opportunity to say a big thank-you to the staff for such good services. We will definitely be coming back if we come to YiLan

Reviewed November 08, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded November 13, 2019
Wellspring by Silks
9.2
Exceptional
Zane from Taiwan
Family with young children
Hollywood Suite
Stayed 1 night in September 2020

Exceptional”

While it doesn't have 5-stars this nicely designed boutique hotel is a pleasant, fresh breeze in Taiwanese generally disappointing hotel industry. What we appreciated the most: (1) Staff service standards are excellent, (2) Everything is new/well maintained, (3) Nice roof-top facilities including Onsen overlooking Jiaoxi, (4) Happy hour & snacks/coffee in lobby, (5) Nicely-appointed rooms, (6) Really comfortable bed, (7) Good location with convenient parking on B1. What we didn't enjoy: (1) Despite the statement on their website, there were no drink or food options by the pool. They say they have a Roof Bar, but they don't, (2) Restaurant options were also limited with hot pot only, (3) Breakfast buffet does not cater to international clientele, (4) Private hot spring area in the room is noisy and opposite to relaxing (because of intensive traffic outside and other hotel guests playing loudly with their phones), (5) Even if the weather in the evening was nice they didn't play the movie on the rooftop (called A Theatre of Stars). Generally it's a nice hotel, but not for this price tag.

Reviewed October 04, 2020

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Dear Zane Thank you for choosing to stay at Wellspring by Silks during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded November 05, 2020
Wellspring by Silks
9.6
Exceptional
Bing from Canada
Couple
Superior Room with King Bed
Stayed 1 night in December 2017

Cozy Room, Hot Spring, Great Breakfast”

Transportation: We took the bus from Taipei to Jiaoxi. Took about 10 min walk from the station to the hotel. Room: The room was small but clean and cozy with a personal hot spring tub on the balcony. There were complimentary (very delicious) green-bean cakes, drinks, and facial mask. I went there to celebrate my birthday and the hotel prepared a bottle of diptyque lotion; i love the small surprise. Food: The breakfast was amazing; it was mostly Japanese style but with lots of varieties. We were very content. Facility: It was a shame we forgot to bring the swimming suit, otherwise, we would dip ourselves in the rooftop hot-spring and swimming pool. We were also provided with passes and password to use the adjacent hotel's, Just Sleep, public hot spring. Also a shame that we didn't have time to check it out. Another reason to visit back. Con: the only feedback we had was that there was somehow no cold water in our shower and tub. hope the engineering team will fix it soon.

Reviewed December 13, 2017

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10.0
Exceptional
WEILI from Singapore
Group
Hollywood Suite
Stayed 1 night in December 2017

Costly but comfortable hot spring resort :D”

Awesome gesture by hotel to decorate our room for our 1st wedding anniversary with lovely balloon works!!! Everything you can expect of a highly rated hot spring resort with your personal in room hot spring stone tub too. Breakfast is very delicious and seems to be geared towards Japanese tourists. Within walking distance from Jiaoxi train station.

Reviewed December 12, 2017

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9.6
Exceptional
Li from Singapore
Couple
Superior Room with King Bed
Stayed 3 nights in February 2017

Beautiful hotel at a great location”

The hotel was well located, just a 5 minute walk away from Jiaoxi train station, making it extremely convenient to explore. Convenience stores like 7-11 are also just a stone's throw away. I didn't get to try the rooftop hotspring pool but it looked absolutely gorgeous. We used the private hotspring tub in our room instead and thoroughly enjoyed it. Hotel is clean and provides really good service. We even had a note from housekeeping explaining that she did not throw away our beer bottles as she wasn't sure if we wanted to keep it as a souvenir, should we wish to dispose it, to simply place it in the bin and she would clear it the next day. Very thoughtful indeed!

Reviewed February 25, 2017

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9.6
Exceptional
Yin from Hong Kong SAR, China
Group
Stayed 3 nights in November 2018

Great first time hot spring hotel with excellent hotel staff”

Our family of 3 (all adults) enjoyed ourselves very much with this hotel and everything from facilities to staff were out of our expectations. The location is excellent- easy to find and quite close to the main Jiaoxi area and the train station. The hotel room we booked was very spacious and clean. Room was really quiet too. Every staff we met from housekeeping to front desk were really friendly and attentive to our needs. Love the room's own hot spring! We were quite surprised when the restaurant offered us a free welcoming dish. Highly recommended!

Reviewed December 13, 2018

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your wonderful comments are the best encouragement to us and we would definitely share your compliments with our team. We are always seeking enhancement of our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded December 22, 2018
Wellspring by Silks
10.0
Exceptional
Hui from Malaysia
Couple
Hollywood Suite
Stayed 1 night in November 2018

Excellent Stay with Onsen Facilities”

Great hospitality experience with the entire hotel stay! Many small details that the hotel provided including welcome drink, outdoor movie theatre, Japanese slippers, umbrellas for rainy day etc. Their bedding was huge and extremely comfortable to sleep on especially after a good dip of onsen (choice of in room or public onsen). Worth every cents we paid and will definitely revisit this hotel if we come back to Yilan.

Reviewed November 07, 2018

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your wonderful comments are the best encouragement to us and we would definitely share your compliments with our team. We are always seeking enhancement of our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded November 12, 2018
Wellspring by Silks
9.6
Exceptional
YiYUN from Canada
Family with teens
Hollywood Suite - Quadruple Room
Stayed 1 night in January 2020

Amber”

Hotel is clean and creates this cozy feeling as soon as you walk into the lobby. Staff are fairly friendly and helpful. Hotel even offers unlimited snacks and wines during certain period, I think its pretty thoughtful. There also has movie played right on the rooftop as Jiaoxi can be quiet and steady during weekday which can be a backup plan to kill time if you got nowhere to go.

Reviewed February 01, 2020

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded February 04, 2020
Wellspring by Silks
9.6
Exceptional
Charlene from Singapore
Family with young children
Superior Room with King Bed
Stayed 1 night in June 2019

2nd time visiting and we still love it!”

It's our 2nd time staying at Wellspring and everything exceeded our expectation as always. The stay was great, comfortable and pleasant. Breakfast spread was good too! Will definitely return :)

Reviewed July 01, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded July 10, 2019
Wellspring by Silks
10.0
Exceptional
Ruby from Hong Kong SAR, China
Family with young children
Hollywood Family Quadruple Room - Non-Smoking
Stayed 2 nights in December 2019

A Gem in Yilan/Jiaoxi”

Experiencing hot spring on the rooftop at dusk in an amazing experience. All the little details in the hotels, e.g. kids toiletries in the bathroom, face masks in the fridge, special surprise upon handing in the comments card, the special evening cocktail hour just makes this hotel extra special. Breakfast has a great selection of Taiwanese, Western and Japanese options. Love the location as its right by a street with so many good food and options at all price ranges. The kids play areas, crafts area, and cookie making classes next door keep our kids busy between hot spring sessions. Really love it and would highly recommend this to all my friends visiting the area. And for sure, we will be back :)

Reviewed December 27, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded December 31, 2019
Wellspring by Silks
9.6
Exceptional
April from Singapore
Family with young children
Family Twin
Stayed 1 night in November 2019

Nice and clean hotel ”

One of the better hotels in Yilan and built in room hot spring facilities. Breakfast spread was wonderful. However lighting system can be better with more controls over lights to be in and off. Bathroom was relatively small.

Reviewed November 13, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded November 13, 2019
Wellspring by Silks
8.8
Excellent
Shaun from Singapore
Family with teens
Hollywood Suite
Stayed 2 nights in June 2018

Good stay overall. some hits and misses. ”

It was enjoyable with good amenities and close to the jiaoxi station. However, for the staff, there were some hits and misses. While they were attentive, they only lack the special attentiveness and personalised service that would make them outstanding. Can't complain abt the food also, it was outstanding.

Reviewed June 19, 2018

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip to Yilan. We are delighted to learn that you had a nice stay. Your wonderful comments are the best encouragement to us and we would definitely share your compliments with our team. We hope to welcome you back to Wellspring by Silks in the near future and join us to explore more local cultural and art activities to meet the beauty of Yilan. Cheers, Cindy Chen General Manager, Wellspring by Silks

Responded July 26, 2018
Wellspring by Silks
10.0
Exceptional
Ho from Singapore
Family with young children
Superior Room with King Bed
Stayed 3 nights in March 2019

Pleasant stay and definitely will return”

We were well taken care of from the time we were dropped off at the lobby. Our check in had been prepared in advance of us arriving. Room was very clean and well maintained. The hot spring tub outside the room was uniquely designed. Breakfast which came with the room reservation was splendid; no one was bored even after 3 days. Tried their dinner hotpot and it was reasonably priced for the quality (seafood platter and poultry). Will definitely return next trip!

Reviewed March 23, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your valuable comments are the best encouragement to us and we would definitely share your compliments with our team. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded March 27, 2019
Wellspring by Silks
10.0
Exceptional
Soo from Malaysia
Solo traveler
Superior Room - Twin
Stayed 2 nights in November 2017

Japanese style new hotspring hotel with strategic location and exceptionally well service”

Ideal for hotspring lovers. Hotel at a strategic location in qiaoxi's hotspring street with souvenir, hotspring, spa and massage shops all within short walking distance. Hotel is Japanese style and still new with free car park. It has some activities arranged for its guests and daily free food and movie session at a certain point of time at its lobby. The room is spacious with private hotspring, kimono, slippers and plenty of amenities. Very impressed with the service of all of the staff here. They were polite, friendly, considerate and took extra effort to make the guests comfortable. My room was upgraded upon check in. My sister was sick and therefore, we had to extend our stay. The staff did all they could to help us such as upgrade our room again so that my sister didn't have to change room. Must try the sukiyaki dinner buffet at the hotel - very tasty with free unlimited starters and haagen dazs ice cream dessert. I rate this hotel 10/10 and would certainly stay there again.

Reviewed November 27, 2017

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7.6
Very good
Lin from Singapore
Group
Hollywood Suite
Stayed 3 nights in March 2019

Very good”

This hotel is located in Jiaoxi, which is a popular hotspring area. It is just beside a shopping street that sells local products and nice local food. Take note that the hotspring water in the hotspring tub in room and at the top of the hotel is not as hot as natural hot spring. The temperature of the water is only about 42 degrees. Breakfast is average. Overall, enjoyed the stay and the room on the 9th floor.

Reviewed March 20, 2019

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your valuable comments are the best encouragement to us and we would definitely share your compliments with our team. We will keep enhancing our service standard and hope to welcome you back in the very nearest future. Best regards, Cindy Chen General Manager, Wellspring by Silks

Responded March 27, 2019
Wellspring by Silks
10.0
Exceptional
Neo from China
Family with teens
Superior Room - Twin
Stayed 2 nights in September 2018

Exceptional”

Staff from hotel were very friendly & helpful. Our checkin supposed to be at 3 pm but they managed to arrange the room ready at 12 noon why I am impressed. We joined one of their complimentary trip to see the nature & waterfall which we have a staff from the hotel and our family was impressed with him. His name is David and very caring. Climbing up the high step, he impressed us as he held my mum without any hesitation. We extended our one room till 9 pm due to our late flight which we have to move to a "Tatami " room which I was not too impressed with the room setup. European room is definitely better. A good hotel to stay. Highly recommended.

Reviewed September 08, 2018

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Dear valued guest, Thank you for choosing to stay at Wellspring by Silks during your recent trip. We are delighted to learn that you had a nice stay with us. Your wonderful comments are the best encouragement to us and we would definitely share your compliments with our team. We are always seeking enhancement of our service standard and hope to welcome you back in the very nearest future. Cheers, Cindy Chen General Manager, Wellspring by Silks

Responded September 10, 2018
Wellspring by Silks
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