West End Hotel

West End Hotel

45 New Marine Lines, South Mumbai, Mumbai, India, 400020
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Eco Room West End Hotel
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    Standard Double West End Hotel
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     West End Hotel

    Guest reviews

    7.0
    Very good
    /10
    (68 reviews)See what guests said
    7.1
    Very good room comfort and quality

    Property highlights

    Things you'll love

    • 610 meters to public transportation

    • Located in heart of Mumbai

    • Air conditioning

    • Room service [24-hour]

    Very good
    Location
    7.4
    See map
    Very good location
    Popular neighborhood
    Nearby
    Popular
  • Bombay Hospital130 m
  • Kala Niketan260 m
  • Wankhede Stadium310 m
  • Fashion Street320 m
  • Consulate of Oman360 m
  • Mahindra Hockey Stadium400 m
  • Alliance Francaise De Bombay‎400 m
  • Jai Hind College440 m
  • The Cama & Albless Hospital450 m
  • St Francis Xavier College460 m
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money6.5
    Distance to city center02 km
    Location rating7.4
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport18.3 km
    Select your room
    Family Suite
    Family Suite
    ...
    • Room size: 70 m²/753 ft²
    • Balcony/terrace
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    Junior Suite
    Junior Suite
    ...
    • Room size: 52 m²/560 ft²
    • Balcony/terrace
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    Standard Double
    Standard Double
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds or 1 double b...
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    Economy Double Room
    Economy Double Room
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 1 double bed
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    Standard Single
    Standard Single
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 double b...
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    Junior Suite
    Junior Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 2 single beds or 1 double b...
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    Family Suite
    Family Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 3 single beds and 2 double ...
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    Economy Triple Room
    Economy Triple Room
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 2 double beds and 1 sofa be...
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    Economy Triple
    Economy Triple
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed and 1 sofa bed
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    Eco Room
    Eco Room
    ...
    • Room size: 10 m²/108 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
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    More about West End Hotel

    More about West End Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Indian cuisine
    Indian cuisine
    Panchvati Gaurav
    60 m Indian, Vegetarian
    The Bayview Restaurant
    60 m Indian
    Panchavati Gaurav
    130 m Indian, Vegetarian
    American cuisine
    American cuisine
    Big Daddy
    510 m American, Italian
    Mc Donald's , Mumbai
    600 m American, Fast food
    Leopold Cafe and Bar
    2.0 km American, Asian, Bar
    Chinese cuisine
    Chinese cuisine
    Liberty Restaurant
    60 m Chinese
    Lenin Pav Bhaji Center
    250 m Chinese
    Cafe Metro
    360 m Chinese, Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Real reviews from real guests

    Agoda Reviews (68)
    7.0
    /
    10
    Cleanliness7.0
    Facilities4.7
    Location7.4
    Room comfort and quality7.1
    Service6.9
    Value for money6.5
    Provided by verified guests of Agoda
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    All guests (68)
    All room types
    Showing 66 verified guest comments
    1234
    4.8
    Devang from India
    Couple
    Junior Suite
    Stayed 1 night in January 2017
    Room not given as committed”
    Refused to give the difference money back.
    Reviewed January 21, 2017
    5.3
    EVESQUE from France
    Business traveler
    Standard Double
    Stayed 1 night in February 2016
    Not my best experience in India...”
    Hotel a bit disapointing for the price I payed. Old building, very noisy and not in a very good area.
    Reviewed March 09, 2016
    9.3
    Exceptional
    BS from India
    Family with young children
    Standard Single
    Stayed 3 nights in January 2016
    The hotel services and staff are very good”
    room size , services, cleanliness
    very comfortable, we were upgraded to family room.
    Reviewed January 15, 2016
    6.7
    Good
    Nancy from Mexico
    Couple
    Standard Single
    Stayed 4 nights in November 2015
    Very well located”
    Location, staff, cleanliness
    The stay in general was good. I wouldn't recommend eating there but the cleanliness and the service was good. The hotel is definitely old but compared to others is a good option. I did not like the surroundings but it is pretty well located for the main attractions in Mumbai.
    Reviewed December 09, 2015
    8.0
    Excellent
    Pooja from India
    Solo traveler
    Standard Single
    Stayed 4 nights in October 2015
    It is old style hotel but reasonable”
    Giving mineral water, good location, and room is big
    Not so bad shopping nearby resturants
    Reviewed October 30, 2015
    6.7
    Good
    Mattana from Thailand
    Group
    Junior Suite
    Stayed 2 nights in June 2015
    A two nights short stay”
    The staff and location
    The room was very spacious, however there was damp smells inside the room but it could be due to the rainny season. It was a nice stay as we were mostly out of the hotel and only stayed at the hotel while we sleep. But the location is good and convenient.
    Reviewed September 30, 2015
    7.3
    Very good
    PRASOB from Singapore
    Business traveler
    Standard Single
    Stayed 2 nights in July 2015
    Poor Telephone signal”
    1. Staff were freindly, 2. Location was good, 3. Lobby was ok.
    I was disappointed because 1. my room was right at the back where telephone signals did not reach. I bought a local sim card with 3G but could only use it in the lobby as even telephone calls were not possible in my room 2. The room furnishing was poor with odd sized furniture that gave it a warehouse look! 3. While booking through Agoda I saw that free wifi was available, however the hotel offered wifi upon extra payment only. 4. I had to leave early for meetings but breakfast at nearby shops open quaite late, so only way was to pay the hotel for buffet breakfast with limited choice.
    Reviewed August 07, 2015
    6.0
    Pacharaphun from United Kingdom
    Group
    Standard Single
    Stayed 1 night in July 2014
    room”
    clean, good service, quiet
    Reviewed May 16, 2015
    7.0
    Very good
    Sarah from Sweden
    Couple
    Standard Single
    Stayed 3 nights in February 2015
    business hotel”
    big rooms. good standard. nice and clean
    As a tourist we felt a little bit out of place since the rest was mostely suits. But a good stay, and we really enjoyed the food market nearby.
    Reviewed February 27, 2015
    8.0
    Excellent
    Shyamol from Bangladesh
    Couple
    Standard Double
    Stayed 2 nights in February 2015
    comfortable with big rooms”
    Big Rooms, Food and staffs
    good location having a hospital close by
    Reviewed February 23, 2015
    8.3
    Excellent
    William from Australia
    Couple
    Standard Single
    Stayed 2 nights in February 2015
    Homelike hotel”
    Excellent staff, clean and cleaned, close to central Mumbai
    We have stayed here 7 times when visiting Mumbai. West End is a basic 3 star hotel, made exceptional by staff. Room service is located on each floor. The rooms don't have the trappings of a western hotel chain, but are excellent. If you like it's 2-3 km walk to Gateway to India, but taxis also available. The hotel restaurant is good, and other restaurants in the street
    Reviewed February 08, 2015
    2.7
    Mascarenhas from Australia
    Couple
    Standard Single
    Stayed 5 nights in November 2014
    Good hotel at a good price”
    The buffets catered for all tastes the staff were very obliging and the location in South Bombay was ideal for transport and facilities
    Excellent. We had a great time and enjoyed dining good clean food
    Reviewed November 21, 2014
    9.7
    Exceptional
    Natasha from Australia
    Family with teens
    Junior Suite
    Stayed 3 nights in February 2014
    This hotel met all our standards and more”
    The immaculate rooms, the professional and friendly staff who went out of their way to assist us with every request, the terrific location with hotel taxis always available
    This was our second stay at the West End Hotel. They remembered us and made us feel welcome and special. No request was too difficult and all staff appeared to have an understanding of the cultural differences and expectations of the guests. Highly professional service and amenities.
    Reviewed March 12, 2014
    9.0
    Exceptional
    Sylvie from Canada
    Business traveler
    Standard Single
    Stayed 5 nights in October 2013
    Very pleasant!”
    Staff, big and clean room
    Reviewed November 07, 2013
    4.7
    MOHAMED from Maldives
    Family with teens
    Family Suite
    Stayed 3 nights in September 2013
    Good location but extremely over priced old hotel.”
    The only good thing about the hotel is its location. It is very expensive comparing to other hotels of similar standard
    WIFI had to be paid for. No coffee making facility in the room, despite we took a super deluxe family suite. The restaurant is extremely expensive. They had raised question of providing breakfast, even though we had paid for room inclusive of breakfast. It's very annoying. The hotel is a run down hotel. Staff OK. In overall it was not worth.
    Reviewed October 06, 2013
    6.0
    James from United Kingdom
    Business traveler
    Standard Single
    Stayed 3 nights in November 2012
    Hotel is very dated and a little quirky, but good.”
    Location, friendly staff, good restaurant
    The hotel is stuck in a time warp, but that is part of its charm. A good option for a mid-range hotel in Central Mumbai.
    Reviewed April 03, 2013
    5.3
    Steven from United States
    Couple
    Junior Suite
    Stayed 4 nights in February 2013
    Dingy rooms, overpriced”
    Friendly staff
    I know that Mumbai is an expensive city for rooms, even though it is in India. However, the West End rooms are way overpriced. They are dingy and poorly furnished. My wife and I booked a junior suite to have a relatively superior room. However, the junior suite they gave us was especially dark and gloomy. We requested a downgrade to a regular room, which was a little better.
    Reviewed March 01, 2013
    5.3
    TALAAT from Saudi Arabia
    Solo traveler
    Standard Double
    Stayed 1 night in October 2011
    Not good for the price”
    Great location to Bombay hospital
    the hotel is alright but "over priced" (typical of most mumbai hotels). it is the closest hotel to bombay hospital so you can expect lots of noise and traffic. the neighborhood is not one of the best in mumbai but it is only 15 walk from some of the nicest areas in twon. the hotel is clean but needs a well deserved "make up". a/c takes some time to get cold but once it does, it is quite cold. ver expensive internet fees.
    Reviewed July 24, 2012
    6.3
    Good
    Camille from Australia
    Business traveler
    Junior Suite
    Stayed 1 night in June 2012
    Tired, bit run down hotel, good location”
    Location was pretty good
    i stayed in a large room and was travelling by myself. i felt a little bit creeped out there being a solo female. the desk staff weren't friendly. before i arrived, i emailed several times about arranging an airport pick-up which they never replied to. luckily a friend arranged a pick-up for me. i could never unlock my door by myslef and needed help everytime. staff were always close by which was handy and floor staff were friendly. i suspect this hotel may have been grand at one stage but now it is just run down and shabby (but not chic). the breakfast was lovely as was the service and the breakfast room itself. to be fare i only stayed one night but that was enough to be happy about leaving.
    Reviewed July 05, 2012
    9.0
    Exceptional
    Ambjorn from Sweden
    Couple
    Standard Double
    Stayed 1 night in February 2012
    Good location, colonial style”
    Location, spacious rooms, friendly service, fair rates
    We had a short stay at this hotel where we have stayed many times before. It is well located in the city centre, at a very calm back street. We had a big room at standard rate, with efficient A/C. The staff was friendly as always, and the restaurant is quite good.
    Reviewed March 02, 2012
    1234
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    • Very good location
    • Chhatrapati Shivaji Terminus
    • Churchgate Railway Station is within 0.62 km