West-End One Apartments
West-End One Apartments
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9.2
Exceptional

"Apartment was spacious clean and in a fabulous location."

Louise

|

January 1, 2018

1 Bedroom Executive Apartment - Bed West-End One Apartments
1 Bedroom Executive Apartment - Bed
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1 Bedroom Executive Apartment - Bed West-End One Apartments
1 Bedroom Executive Apartment - Bed
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Victoria and Albert Museum - 3.25 km from property West-End One Apartments
Victoria and Albert Museum - 3.25 km from property
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Hyde Park - 2.84 km from property West-End One Apartments
Hyde Park - 2.84 km from property
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See map West-End One Apartments
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Exceptional
Location
9.1
See all 6 photos West-End One Apartments
See all 6 photos
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Agoda Homes

West-End One Apartments

Entire apartment
Exceptional location
- Inside city center
Very good
From 49 reviewsSee what guests said
7.8
/
10
Excellent room comfort and quality
8.7
Value for money7.9
Location rating9.1
Nearest airportLondon City Airport (LCY)
Distance to airport12.6 km
  • 200 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Safety deposit boxes

  • Non-smoking

Room choices
8.7
Excellent
Room comfort & quality
1 Bedroom Executive Apartment
1 Bedroom Executive Apartment
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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Superior Apartment
Superior Apartment
...
  • Shower
  • Kitchenette
  • 1 double bed
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Apartment Shared Bed
Apartment Shared Bed
...
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    Executive Room
    Executive Room
    ...
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      Apartment
      Apartment
      ...
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        One Bedroom Executive
        One Bedroom Executive
        ...
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          What people love about the property

          • 9.2
            Exceptional

            "Great location and size."

            Darren

            |

            May 1, 2016

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          More about West-End One Apartments

          More about West-End One Apartments

          8.8
          Excellent

          "A nice apartment in a brilliant location."

          Steve

          |

          September 25, 2016

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          British cuisine
          British cuisine
          La Chandelle
          20 m British
          Great British Fish Co
          20 m British, Fast food, Seafood
          Scoff & Banter Leicester Square
          50 m British, European, Gluten Free
          American cuisine
          American cuisine
          Olive Grove
          20 m American, Italian
          Burger King Leicester Square
          130 m American, Fast food
          Carlsberg Sports Bar
          140 m American, Bar, British
          European cuisine
          European cuisine
          Mermaids Tail
          130 m European, Seafood
          Cote Brasserie - St Martin's Lane
          180 m European, French, Gluten Free
          House Lounge
          190 m European

          What they offer

          8.0
          Very good

          "Nice layout, great location, ample space."

          Wasi

          |

          December 23, 2017

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (49)Booking.com Reviews (69)
          7.8
          /
          10
          Cleanliness8.2
          Facilities7.3
          Location9.1
          Room comfort and quality8.7
          Service6.6
          Value for money7.9
          Provided by verified guests of Agoda
          All languages
          All guests (49)
          Showing 38 verified guest comments
          12
          4.0
          Alexander from Sweden
          Business traveler
          1 Bedroom Executive Apartment
          Stayed 1 night in October 2018
          Lousy service and rooms”
          Unmanned, you must send photo copy of credit card and ID to them before getting a code to use to get in. Dirty beds. Pest control traps in the bedroom and stairs. Warm water in shower must be pree heated for 2h. Button for shower pree heat is located in kitchen. Funky smell and very noisy location. A lot of stairs (90) without elevator.
          Reviewed October 12, 2018
          Thank you for your review.
          Responded November 17, 2018
          West-End One Apartments
          7.6
          Very good
          Naoko from Japan
          Solo traveler
          1 Bedroom Executive Apartment
          Stayed 2 nights in August 2018
          Pleasantly surprised”
          I was pleasantly surprised at this apartment, because after I booked I was horrified of all the bad reviews (and I couldn't cancel). But once I arrived, I was very happy to be in a very spacious 1 bedroom apartment in the heart of London. The apartment was very clean. I am sensitive about water- areas, such as bathrooms, showers, and kitchens but they were all new and clean. Some mentioned that it was noisy, but the living room facing the square was, but once you get inside your bedroom, it was quiet. The negative part was the amount of stairs you have to go up, and the door-code being moody. I have problems opening the door twice and had to call maintenance at 11PM worried, that I will not get a response. But the person who picked up the phone kindly guided me through the problem. Also, one big improvement they can make is, on the agoda front page, they should be clear that there is no reception and that people who booked will get an email notice of how to get in upon arrival
          Reviewed August 25, 2018
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          10.0
          Exceptional
          Sesselja from Norway
          Family with teens
          1 Bedroom Executive Apartment
          Stayed 1 night in July 2018
          Very nice”
          Nice apartment
          Reviewed July 24, 2018
          Thank you for the 10!
          Responded November 17, 2018
          West-End One Apartments
          6.4
          Good
          Shelley from Australia
          Couple
          1 Bedroom Executive Apartment
          Stayed 6 nights in June 2018
          Good”
          80 steps up to apartment - no good for dragging suitcases. No aircondirioning we couldn’t sleep
          Reviewed July 01, 2018
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          6.4
          Good
          Jeffrey from Thailand
          Solo traveler
          1 Bedroom Executive Apartment
          Stayed 1 night in June 2018
          Mr”
          A lovey little room great location. But as it’s an apartment a lot of hassles. Check in 4pm check out 11am. Nowhere to leave luggage if needed. They recommend railway station. Very inconvenient but good if you can work around it.
          Reviewed June 07, 2018
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          2.0
          Daniel from China
          Business traveler
          1 Bedroom Executive Apartment
          Stayed 4 nights in May 2018
          ROOM NOT SECURE, VALUABLES STOLEN”
          Location fine and room clean, main issue is: I HAD JEWELLERY AND CASH STOLEN FROM MY ROOM, NO CCTV, STAFF SAID IT WASNT CLEANERS. ADVISE YOU DO NOT STAY HERE UNTIL SECURITY IS UPGRADED, AT LEAST THEY SHOULD CHANGE DOOR CODES BETWEEN EACH VISITOR.
          Reviewed May 12, 2018
          We are sorry to hear this, we will always assist with any Police enquiry.
          Responded November 17, 2018
          West-End One Apartments
          5.6
          Patamaporn from Thailand
          Family with teens
          1 Bedroom Executive Apartment
          Stayed 4 nights in April 2018
          Did not know we have to climb up the tower”
          We spent 4 nights at this apartment. It's located directly in the center of London. However, we weren't prepared for a 5-storey hike up and down every day. We weren't told beforehand, and it was very difficult because we had heavy luggages with us. It's also a non-office operation, which means there's no person to help, and no place to leave luggages if you arrive in the country early. So we had to pay extra (both arriving and departing) for luggage storage at the train station.
          Reviewed April 19, 2018
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          5.2
          Esther from United Kingdom
          Couple
          1 Bedroom Executive Apartment
          Stayed 3 nights in March 2018
          Spacious but not clean”
          The apartment is conveniently located and it’s spacious with good kitchen facilities. Sadly, however, it’s right above a restaurant and as soon as you enter the main door of the building, there is a terrible smell of grease. The apartment itself was not very clean. Sheets and towels were new but the floor was dirty and the carpets look grubby. The toilet didn’t flush properly and sinks were slow to drain. If these things could be sorted out, then it would be good value for money.
          Reviewed March 26, 2018
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          9.2
          Exceptional
          Louise from United Kingdom
          Couple
          1 Bedroom Executive Apartment
          Stayed 1 night in December 2017
          A fab location a few steps from Leicester square”
          Apartment was spacious clean and in a fabulous location. Just a few yards from Leicester Square. Bedroom was at the back of the building so it was surprisingly quiet for such a central location. Only downside was that it was a bit tired decor wise. The wc flush didnt work well. The tap was stuck on shower only even though there was a bath. Not a big deal for us but a shame really as only a small amount of cost and effort would be needed to improve these things. We were on the 4th floor so there were lits of stairs. Again fine for us but not so good if you have mobility issues. Overall a great stay.
          Reviewed January 01, 2018
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          8.8
          Excellent
          John from United Kingdom
          Group
          1 Bedroom Executive Apartment
          Stayed 4 nights in December 2017
          Excellent”
          Apartment was well appointed, and surprisingly quiet considering the location. Location itself was excellent. The downside was the lack of a lift, which meant climbing a condsiderable number of stairs.
          Reviewed December 29, 2017
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          8.0
          Excellent
          Wasi from Malaysia
          Family with young children
          1 Bedroom Executive Apartment
          Stayed 4 nights in December 2017
          Excellent location but could do with a lift as the stairs re very narrow and difficult to manoeuvre ”
          Nice layout, great location, ample space. Could do with a lift as stairs are very narrow and difficult to bring up big bags/strollers.
          Reviewed December 23, 2017
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          3.6
          Peter from New Zealand
          Couple
          1 Bedroom Executive Apartment
          Stayed 3 nights in October 2017
          Don't stay here! Overpriced, very poor service, filthy room”
          There are no staff on site. The room was not available when we when there and had to relocate ourselves to another property, dragging our luggage through the street and up 4 flights of stairs. Next day we had to move ourselves back to the original room - again no assistant. The room was not cleaned when we arrived back. The room was dirty and poorly maintained. Very over priced and poor quality. Management response was slow and very unsatisfactory. Access to the room is poor and we had to drag our luggage up narrow steep stairs to get to the room. Just don't stay here!
          Reviewed November 14, 2017
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          4.8
          Ching from China
          Couple
          1 Bedroom Executive Apartment
          Stayed 3 nights in August 2017
          No one can help, hundreds of stairs you need to walk and take your luggages to the apartment.”
          Not easy to find at the first time. A very small door written 18 which covered by some restaurants. No staffs inside the building, we have problem to get the password , waited whole hour for asking the password to get inside the building by many times for calling to agoda, and email to the apartment. I did told them I have many luggages, and ask for a lower apartment. However, I got the highest one. And I need to take my three 29" luggages by stairs. By the way, the apartment is very nice , big and beautiful. There are all the things we need. We can cook and wash the clothes and dry the clothes. If we didn't face many problem about the check in and taking 3 big luggages to the top of the building by walking many stairs up and down, I will give a better comment for it!
          Reviewed August 17, 2017
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          10.0
          Exceptional
          David from Australia
          Solo traveler
          1 Bedroom Executive Apartment
          Stayed 6 nights in June 2017
          Great location and its got everything you need for an extended stay”
          I had 6 night in London and i wanted an apartment instead of a hotel room. the West end One apartments were perfect. Located in Irving street (a 100 metre long street that runs between Leicester Square and Charring cross road) it was ideal in terms of access to restaurants, theatres and transport. There is no reception, instead you get an email with access codes for the digital lock for the building door and also your apartment door...worked really well. The apartment itself was great. However, there were a few light bulbs that didn't work that i purchased replacements for. I was surprised to find there wasn't any air con, but the breeze through the lounge room windows was sufficient to keep it liveable. (Just need to keep the bedroom and lounge room doors open so that the airflow works. All the power went off at one stage so i called the contact number who immediately knew it was the iron short circuiting. If they knew about it, i'd suggest that they should get a new one pronto...... They also told me where to find the fuse box and what switch i needed to flick. I did and it worked. Overall, it was a great place to stay for 6 nights and the ability to do laundry in the modern internal laundry (in the bathroom) was fantastic. Id definitely book again. Book well in advance if you can as they get booked very quickly. i rate it 9/10
          Reviewed July 21, 2017
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          9.6
          Exceptional
          Gabriella from Denmark
          Family with young children
          1 Bedroom Executive Apartment
          Stayed 6 nights in February 2017
          Cosy place in the center”
          The apartments is a very nice, cosy place - we where there with to kids form 2 - 7, and it worked very fine. It is so much in the center and a nice street. We will defently come back :-)
          Reviewed February 16, 2017
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          9.2
          Exceptional
          Andika from Indonesia
          Business traveler
          1 Bedroom Executive Apartment
          Stayed 4 nights in January 2017
          Great Location”
          The location of this apartment is really in the middle of London's Leicester Square. Very near to Leicester Square tube station. The apartment itself is ENORMOUS for London standard. It's clean and have all the amenities. The only bad thing is that this apartment building doesn't have elevator and the staircase is very narrow. We stayed on the 4th floor and to bring all the luggage up to the room required a lot of efforts.
          Reviewed February 07, 2017
          8.0
          Excellent
          Yin from Hong Kong
          Solo traveler
          1 Bedroom Executive Apartment
          Stayed 2 nights in September 2016
          Superb location ”
          Very central location. Close to two metro stations. The apartment is very well equipped although I don't have a chance to use thouse electric appliances. We were assigned to Flat C of the building where we had to climb up hundreds of staircases with our huge suitcases. The bed was super soft which made my back hurt.
          Reviewed September 30, 2016
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          8.8
          Excellent
          Steve from Australia
          Family with teens
          1 Bedroom Executive Apartment
          Stayed 7 nights in September 2016
          Brilliant location - great apartment”
          There is no onsite staff - all done via email or phone. There are a lot of stairs in these apartments - difficult with luggage. The Wi-Fi was inconsistent but the staff were able to add additional login details. A nice apartment in a brilliant location. The sofa bed is not a proper bed - just a lounge that folds flat which was ok for a short stay.
          Reviewed September 25, 2016
          7.2
          Very good
          yoni from Israel
          Family with teens
          1 Bedroom Executive Apartment
          Stayed 6 nights in July 2016
          Some sorely missed standard hotel amenities”
          There is no reception on site. There is no luggage-storage for post-checkout, there is a bizarre requirement to send scanned copies of sensitive documents like passports, credit-cards over email, there is no elevator so carrying luggage to upper floors is difficult. There is no indication outside the building that you have reached your destination.
          Reviewed July 17, 2016
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          5.6
          Grace from Canada
          Business traveler
          1 Bedroom Executive Apartment
          Stayed 4 nights in July 2016
          Need to warn clients that you need to take 90 steps before reaching the top apartment”
          You need to be physically very fit to stay here. There is no elevator and so you have to be able to carry your luggage yourself, up and down endless flights of stairs. I counted that I took 90 steps from the front entrance before reaching the apartment door above. Also, the noise level is unbearable in the living room facing the street, where the sofa bed is located. The restaurants and bars are still open at 3 am and every night, the customers below scream and yell and virtually fights break out every night. Police have to come to break up the crowd which scream with delight and encouraging the fighters. All in all, I would NEVER stay at this place again.
          Reviewed July 12, 2016
          Thank you for your feedback.
          Responded November 17, 2018
          West-End One Apartments
          12
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          • Exceptional location
          • St. James's Park
          • Leicester Square Tube Station is within 0.2 km