7.4
Very good
/10
(1,892 reviews)See what guests said
Housekeeping27
Shops11
Children's activities5
See map
8.0

Excellent

Location rating score

Excellent location - Inside city center
Popular landmarks
Victoria Harbour 670 m
Tsim Sha Tsui East 1.14 km
Hong Kong Skyline 1.56 km
Victoria Peak (The Peak) 4.36 km
Nan Lian Garden 5.21 km
Ocean Park Thrill Mountain 8.04 km
Hong Kong Disneyland 13.04 km
Ngong Ping 360 23.67 km
Lantau Island 23.7 km
Tian Tan Buddha (Big Buddha) 27.66 km
Nearby landmarks
Lane Crawford (IFC Mall) 150 m
Temple Street Night Market 240 m
S135 240 m
Austin MTR Station 260 m
Wing On Department Store (Jordan) 270 m
In Fashion 300 m
Jade Market 320 m
A.Sin 360 m
Yue Hwa Chinese Products Emporium 370 m
High Speed Rail Hong Kong West Kowloon Station 390 m
West Hotel

"Pros :- Value for money, good location ( near Austin and Jordan mtr stations, many cafes, shops, laundries along the street of the hotels."

TOMMY - November 10, 2019

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Free Wi-Fi

West Hotel

No.39 Wai Ching Street, Jordan Road, Yaumatei, Jordan, Hong Kong, Hong Kong, - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 1,892 reviews
Very good cleanliness
7.6 rating for cleanliness
Very good service
7.2 rating for service
Very good comfort
7.1 room quality and comfort
Good facilities on premise
6.8 facilities on premise

Would definitely recommend!

Victoria | September 23, 2019

  • 260 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money7.7
Location rating8.0
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport25.7 km

Rooms available at West Hotel

Family Suite
Family Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed and 1 single b...
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Standard
Standard
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 22 m²/237 ft²
  • Partial ocean view
  • 2 single beds
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standardroom
standardroom
...
  • Room size: 17 m²/183 ft²
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Suite Deluxe
Suite Deluxe
...
  • Room size: 30 m²/323 ft²
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Standard Room (2 beds)
Standard Room (2 beds)
...
  • Room size: 18 m²/194 ft²
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特式套房
特式套房
...
  • Shower
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Deluxe Room
Deluxe Room
...
  • Shower
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Room Deluxe
Room Deluxe
...
  • Shower
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Run of House
Run of House
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at West Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to West Hotel?

If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

See map
Explore the neighborhood

What people love about West Hotel

  • 10.0
    Exceptional
    Cleanliness
    "The room is also clean and we didn't have any problem in anything actually."

    Edlene | August 29, 2019

  • 10.0
    Exceptional
    Cleanliness
    "The hotel is very clean & modern looking, great WiFi, AC and amenities."

    Peter | November 21, 2019

  • 9.2
    Exceptional
    "As HK rooms is super expensive, this reasonable hotel was pretty good."

    DALILA | November 27, 2019

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Room size
23 sqm.
Room comfort score
7.1/10
Value for money score
7.7/10
Cleanliness score
7.6/10
Bigger than
86
%
of Hong Kong properties
Better than
81
%
of Hong Kong properties
Better than
75
%
of Hong Kong properties
Better than
73
%
of Hong Kong properties
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Overall rating:
7.4
Very good
1,892 reviews
Cleanliness
7.6
Facilities
6.8
Location
8.0
Read all reviews >
What travelers say they love:
West Hotel location is convenient for business travelers as ...
ANBU from Singapore
Business traveler
More about West Hotel

More about West Hotel

Designed for both business and leisure travel, West Hotel is ideally situated in Jordan; one of the city's most popular locales. The excitement of the city center is only away. With the city's main attractions such as Lane Crawford (IFC Mall), Temple Street Night Market, Wing on Department Store (Jordan) within close reach, visitors to the hotel will just love its location.

Offering hotel guests superior services and a broad range of amenities, West Hotel is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, daily housekeeping, portable wi-fi rental, ticket service, 24-hour front desk.

Guests can choose from 114 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. West Hotel is your one-stop destination for quality hotel accommodations in Hong Kong.

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Most talked about facilities

Housekeeping
53 mentions
Internet
19 mentions
Food & Dining
9 mentions
Taxi
4 mentions

What they offer

9.6
Exceptional
Spaciousness
"Its convenient, the rooms are spacious, good pricing, easy a..."

Robert | January 13, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

Chinese cuisine
Chinese cuisine
Tai Hing Roast Restaurant (Parkes Street)
330 m Chinese
Hung Ling Chiu Chow Restaurant
330 m Chinese
New Forest Restaurant (Pilkem Street)
410 m Chinese
American cuisine
American cuisine
Bostonian Seafood & Grill
150 m American, European, Seafood
Madam S'ate
420 m American, International
Ned Kelly's Last Stand
1.1 km American, Australian, Bar
Asian cuisine
Asian cuisine
Temple Spice Crabs
230 m Asian, Chinese, Seafood
Ming Fat Spicy Crabs
260 m Asian, Chinese, Seafood
Mak Man Kee Noodle Shop
370 m Asian, Chinese, Soups

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of West Hotel from real guests

Overall rating
7.4
Very good
From 1892 reviews
8.0Location
7.6Cleanliness
7.6Value for money
Agoda Reviews (1577)Booking.com Reviews (315)
Rating via Agoda7.4
/
10
Cleanliness7.6
Facilities6.8
Location8.0
Room comfort and quality7.1
Service7.2
Value for money7.7
High score for Hong Kong
Rating
9+ Exceptional (152)
8-9 Excellent (139)
7-8 Very Good (296)
6-7 Good (204)
<6 Below Expectation (252)
Time of the year
Mar - May (286)
Jun - Aug (176)
Sep - Nov (312)
Dec - Feb (269)
Don't miss out!Popular destination! Properties in Hong Kong are being booked every minute!
All guests (1577)
All room types
All languages

Show reviews that mention 

Showing 1043 verified guest comments
12345
8.7
Excellent
Stuart from Australia
Solo traveler
Standard
Stayed 1 night in October 2011

Best mid-range option in Hong Kong”

Good location, good sized rooms and best Dim Sum in HK just across the road

hong kong is not an easy place for accommodation and it is extremely hard to find something reasonably priced and still decent. the west hotel fits the bill perfectly... rooms are very well sized for hk, super clean and the location is good. only a short walk from jordan mtr in kowloon, tucked away in a quiet street away from the hustle and bustle. this street is becoming a great food area now, lots of new real local hk food stops... but the best is the hk dim sum/seafood restaurant across the road. famous for their fish congee and amazing dim sum. back to the west... service here is always efficient and friendly. free internet in the lobby and on 2nd floor. plenty of laundry places and money exchange close by and also only a 10 minute walk to airport express or buses to shenzhen airport.

Reviewed October 31, 2011
9.0
Exceptional
Gunhild from Denmark
Group
Standard
Stayed 2 nights in November 2011

Great location and bigger rooms than anticipated”

Location, rooms, cleanliness, service level

The West Hotel is located very close to metro and the interesting markets Temple Street night market, Ladies market and Jade market. The area is lively. The rooms are much bigger than average for Hong Kong, they are nicely furnitured and clean, and the staff is very friendly and helpful. Unfortunately breakfast is not available and western breakfast is not too easy to find other places nearby. The rooms provide refregiator but no safe for valuable items. Using your own computer to go on the internet costs extra, but there are computers available at the business center on 2nd floor.

Reviewed December 06, 2011
9.6
Exceptional
Robert
Solo traveler
Standard
Stayed 2 nights in April 2019

Decent sized room close to markets and MTR stations ”

Walking distance to Jordan MTR station-actually Austin MTR station entrance was much closer but a different line altogether. Checked me in early with no problem. Had 20th floor room with view of water in the distance. Decent sized room with toiletries provided. Shower was a little small for me but it's Hong Kong and it's the case more often than not. Had a little smoking area off the lobby that was gated to the street. Temple Street night market less than 10 minutes away and lots of restaurants in all the little streets close by. Can walk to the Avenue of the Stars along the water from or short MTR ride away. Walked to Airport Express train-not around the corner but not too far away to not be able to walk with luggage in tow. No real facilities at this hotel but the room was much bigger than most I had in HK so can't really complain.

Reviewed May 24, 2019
9.3
Exceptional
Lee from Singapore
Solo traveler
Standard
Stayed 3 nights in May 2011

Nice, comfort hotel and friendly services.”

Near few MTRs, shopping area, and nice foods around hotel area.

My stay at West Hotel make my trip enjoyable and happy. Staffs are friendly and helpful. Room environment are clean, tidy and comfortable, i got a nice view from my room window. Easy access to few MTR stations (Jordan station, Austin station and Kowloon station) If taking bus to airpot, bus 22A bring you there within half hours ride @ $39Hk. Many nice food around the hotel and its just few streets away from Temple street also... Its value for money. I would like to recommend 3.5 stars for this hotel and its for sure i will go back to this hotel in my next trip to Hongkong.

Reviewed May 29, 2011
10.0
Exceptional
Stuart from Australia
Solo traveler
Standard
Stayed 3 nights in August 2012

Best mid range option in Hong Kong!”

Great location, rooms are NOT tiny and super clean.

my favourite hotel in hong kong. the west is a great mid-range option... decent sized rooms, super clean, free internet and wi-fi in lobby, plus the location is great... close to 2 mtr stations, great food close by (try the dim sum restaurant opposite) and the service is always polite. the beds can be hard for some if you are not used to it, but this is common in many places. laundry and money change options on the same street too.

Reviewed August 27, 2012
8.8
Excellent
Briant from Singapore
Group
Family Suite
Stayed 4 nights in January 2019

One of the most value for money hotels in HK”

I tried to book West Hotel several times when I come to HK but they are usually fully booked. Fortunately I managed to get a triple room this time. The triple rooms are pretty big and spacious, according to HK standards and to the price I pay. Every floor has only one triple room. My room was pretty clean to a certain extent (you will still find dust here and there but it is not a huge problem for me). The only issue I had was no coffee provided and no floor rug in the bathroom. My bathroom floor was wet right away after the first person finished his shower and I almost slipped. As for location, it is strategically located near to Austin station and also the High-speed Rail station. I chose this hotel because I was heading to Guangzhou and it was really convenient for us. We can also get food easily within 5-15mins walk. Overall, I will most probably stay in West Hotel again when I'm back in HK

Reviewed January 17, 2019
8.7
Excellent
Giuseppe from United States
Solo traveler
Standard
Stayed 1 night in December 2010

Surprisingly nice”

location, size of room, free internet
bathroom size

The hotel looks new and is nicely situated on a quiet street. It is close to the "Austin" metro station and also "Jordan" station. So it is convenient. The room was rather large, but the bathroom was on the small side but this is Hong Kong and space is a premium. The room was clean and I had a high floor with a partial view of the harbor. It was a great stay I would stay again and recommend to anyone to stay here, special if you want to go shopping in the area.

Reviewed December 08, 2010
8.8
Excellent
Briant from Singapore
Group
Stayed 3 nights in January 2019

One of the most value for money hotels in HK”

I tried to book West Hotel several times when I was in HK but they are usually fully booked. Fortunately I managed to get a Triple room this time round. Every floor only has 1 triple room and it is pretty huge, according to HK standards. The room is clean to a certain extent (you can find dust here and there). The room is equipped with most essentials (hair dryer, safe, fridge, bedroom slippers etc) but they do not provide coffee and most importantly no floor rugs in the bathroom. The location is pretty strategic, just a few metres away from the Austin station entrance. I chose West Hotel because the rooms are spacious and it is located near to West Kowloon High-speed Rail (to Guangzhou). Overall, I will most probably stay in West Hotel again if I'm back in HK.

Reviewed January 17, 2019
9.3
Exceptional
Paul from United States
Solo traveler
Standard
Stayed 3 nights in November 2011

Great location next to good shopping areas.”

Location

If you are looking for a fair price hong kong hotel with a great location near all the best shops and good eating places,you will like west hotel.

Reviewed December 03, 2011
8.8
Excellent
Katherine from Taiwan
Family with teens
Family Suite
Stayed 2 nights in June 2019

Better place that other buget places in HK”

We were traveling (group of 3: dad, sister and me) and we were a little bit in shock about the surroundings of the hotel. You feel you are in a Chinese market, really old part of hong kong but no worries, a few walks and you get to a modern side of the city. What I didn’t like about the place: bad smell outside the hotel and cigarette smell near our hotel room (every morning). What I liked: the hotel is clean. The room was better that I expected and the staff was helpful when we wanted more water and extra pillows. Big plus: there is enough room in the bathroom! I saw that most hotels in HK were tiny and this one has enough room for a decent human size.

Reviewed June 22, 2019
8.8
Excellent
Monica from Philippines
Family with young children
Standard
Stayed 3 nights in May 2019

Excellent”

The hotel is about 5 minutes away from Jordan station about 2-minute walk to Austin station. Around the vicinity, there are lots of local restaurant and shops. It’s very easy to navigate around this area. Will definitely book this hotel if I go back to Hong Kong

Reviewed May 24, 2019
10.0
Exceptional
Edlene from Philippines
Family with teens
Family Suite
Stayed 2 nights in August 2019

Close to MTR Stations, Temple Street Night Market and easy to find”

First I must say I had a hassle free check-in booking in West Hotel. When I came there they only asked for my passport and nothing much is asked. The front desk checked me in within a minute or two. Second the size of the room is good for us. We are 3 people. The room is also clean and we didn't have any problem in anything actually. Third the location is accessible by MTR/Airport Express so during my 3 day stay I hardly use any mode of transportation other than it. You just need to walk a matter of 5-15 minutes to reach Austin or Kowloon Station. There are lots of restaurants nearby even though they do not have any restaurant or food room service so I guess it's fine. Also do

Reviewed August 29, 2019
9.0
Exceptional
Karen from Canada
Family with teens
Standard
Stayed 6 nights in March 2012

Great Locations!”

Location, clean, friendly staff

This was my first time in Hong Kong and this hotel was perfect. The location was just less than 5 minutes away from the MTR. The beds were a bit hard but we asked for padding and it was much better! It is close to many food shops and places to walk around, so very good location. Definitely would stay again. They also have free Wifi in the hotel lobby.

Reviewed March 24, 2012
6.7
Good
low from Malaysia
Family with young children
Standard
Stayed 2 nights in September 2011

budget hotel”

good location

hotel is very modern looking, friendly staff, . location is good, but not great. we could walk to all the tourist destinations like the night market, jade etc. there are also many buses along that road plus jordan metro station being so close - you can get to anywhere in hong kong from here. as you'll read everywhere else, rooms in hong kong are not generally very big. the rooms in the eaton were actually ok size-wise. , however. the staff were friendly. we ate at their chinese restaurant a couple of times and the staff there are very accommodating plus the food tasted great. overall, despite visiting at probably the most expensive time of year, by the standards of a couple of other hotels whose restaurants i visited, i think the west hotel represents good value.

Reviewed October 09, 2011
8.0
Excellent
Chee from Singapore
Family with teens
Family Suite
Stayed 2 nights in March 2019

Very good”

The hotel is really convenient and there are many restaurants nearby. There is a yamcha or dim sum restaurant just downstairs opposite the hotel, which offers good value food for breakfast. The hotel is clean and most importantly is very spacious for Hong Kong Standard. The staff at the front desk does not smile and look a little serious but she is very efficient. Within 5 mins, she has done with the check-in and allows us to do an early check-in, it was before 12 pm. Usual check-in time is 2 or 3 pm. Maybe people in Hong Kong does not usually smile. LOL Anyway, it was a very good place to stay and I have no complaint. Highly recommended.

Reviewed April 07, 2019
10.0
Exceptional
Kuen from Malaysia
Family with teens
Family Suite
Stayed 5 nights in November 2017

Exceptional”

Staffs are helpful & friendly, good location, variety choices of food available just a few minutes walking distance, MRT just near by & we will definitely stay at this hotel again for our next trip in Hong Kong.

Reviewed November 27, 2017
7.2
Very good
TOMMY from Singapore
Couple
Deluxe Twin Bed
Stayed 8 nights in November 2019

A value for money hotel”

Stayed in this hotel for a week in Nov 2019 with my wife. Here are the pros and cons of this hotel. Pros :- Value for money, good location ( near Austin and Jordan mtr stations, many cafes, shops, laundries along the street of the hotels. Room size quite okay for Hong Kong standard, clean too and bed just nice .(not too soft) Cons:- The reception staff not that friendly. The two lifts of this 22 storey hotel very slow.The shower water mixer was hard to control, must constantly adjust as water will go from warm to cold if more quests showered at the same time.Air con in our room very cold , temp cannot be control by our room switch, it’s a central unit, we need to off the blower in the middle of the night cos it’s really too cold.

Reviewed November 10, 2019
10.0
Exceptional
Alice from Indonesia
Couple
Family Suite
Stayed 4 nights in March 2019

Great hotel in Hong Kong ”

The hotel was very nice and very close to Austin Station MTR exit A and a couple of minutes walking to Jordan Station. The staff were friendly and helpful. I was using wheelchair and the room we booked was Family room so it was large enough for my wheelchair to go around the room. Very close to the Temple Street Market and restaurants are everywhere. Very recommended hotel!

Reviewed April 01, 2019
10.0
Exceptional
Ivina
Family with teens
Standard
Stayed 4 nights in May 2019

Great value for your money. Good location. Great facilities”

We enjoyed our stay at the hotel. It has good staff and a great location. Near Temple Street and Mongkok. Near and MTR Exit also. Highly recommended and will stay again if we go back to Hong Kong.

Reviewed May 07, 2019
9.2
Exceptional
Ka from Hong Kong
Family with teens
Family Suite
Stayed 7 nights in March 2019

Exceptional”

Room size is superb! It's hard to find a room with such size in Hong Kong. Also, the hotel is conveniently located.

Reviewed March 11, 2019
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