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Very good7.2
Based on 914 reviews
80% would recommend to a friend
West Hotel
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7.2 Very good guest rating
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"Lication wise is good"

ChongSingapore
Interior view
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7.8 Very good location
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7.8Location
  • 250 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Family Suite
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  • City view
  • 30 m²/323 ft²
  • 1 single bed and 1 double b...
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Standard
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  • City view
  • 17.09 m²/184 ft²
  • 2 single beds
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Deluxe Twin Bed
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  • Partial ocean view
  • 22 m²/237 ft²
  • 2 single beds
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Deluxe Suite
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  • City view
  • 30 m²/323 ft²
  • 1 double bed
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Deluxe Suite (One Double Bed)
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    Family Suite
    ...
    • Non-smoking
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    Deluxe Twin
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      Verified guest reviews

      Agoda Reviews (914)
      Filter by guest type:
      Cleanliness7.3
      Facilities6.5
      Location7.8
      Room comfort and quality7.1
      Service7.0
      Value for money7.4
      Provided by verified guests of Agoda
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      Showing 805 verified guest comments
      12345
      4.0
      Alex from Singapore
      Business traveler
      Standard
      Stayed 2 nights in November 2017
      Poor Front Desk Service & Awful Bed
      Front Desk Staff was unfriendly and not helpful. Bed was as hard as a rock, and poor sound proofing. Water pressure was low and the hot water temperature was inconsistent. Air condition thermostat isn't working; so it's either too stuffy or too cold
      Reviewed November 15, 2017
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      7.6
      CHIEN-WEN from Taiwan
      Couple
      Standard
      Stayed 3 nights in November 2017
      Very good
      It's near Austin Sation, within 5min on foot, and Jordan Station within 10min on foot. Transportation and food-wise are great; however, there was a bit smell of cigarette in the room and the toilet was easily clogged.
      Reviewed November 15, 2017
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      6.4
      Chong from Australia
      Business traveler
      Standard
      Stayed 3 nights in November 2017
      Value for that little bid of space
      Beds are a bit hard for comfort; temperature of the hot water shower took quite a fair bit of time to adjust and regulate; no floor tower provided in the bathroom; Location was satisfactory, near to Templer Street night market; distant to the nearest MTR stations (Jordan and Austin) could be quite daunting if one travels with big pieces of luggage; walking from Kowloon MTR station, where airport express train station is, took close to 25 minutes one way and not many direction signs are seen. A good number of eating outlets around the hotel, more towards Jordan. Overall, pleasant stay, friendly staff, efficient check in and check out.
      Reviewed November 13, 2017
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      10.0
      Pruetthida from Thailand
      Family with young children
      Family Suite
      Stayed 3 nights in November 2017
      Exellent
      Good services and good location, first time here with my family. We are happy and enjoy our stay here
      Reviewed November 13, 2017
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      6.8
      Ting from Brunei Darussalam
      Couple
      Standard
      Stayed 2 nights in November 2017
      Good
      Staff not friendly. Suddenly extreme cold and hot water in Shower.
      Reviewed November 12, 2017
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      4.8
      Chevonne from Malaysia
      Couple
      Standard
      Stayed 3 nights in November 2017
      Cockroach in room
      Pro: near to eateries and MTR Con: bed hard like stone, aircon too cold in midnight, cockroaches in room
      Reviewed November 07, 2017
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      5.2
      Anonymous
      Couple
      Standard
      Stayed 2 nights in November 2017
      Terrible
      The bed is like stone. The pillow is only 2-3 inches, awful. When I placed a blanket below the pillow, there are tons of human hair that stick to the pillow. Bad bad bad.
      Reviewed November 06, 2017
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      6.8
      Katryn from Qatar
      Family with young children
      Family Suite
      Stayed 4 nights in October 2017
      Awesome location
      It was not difficult to find; very near Austin station. Location is great as it is near shanghai street, temple street and jade street... Staff were very helpful and polite especially those assigned at evening/night. We stayed at family suites, it was spacious though beds are really hard (but its good for your back!). They changed sheets and towels daily but cleaning can still improve (sofas had old stains). Checked out at 12nn as expected but were allowed to keep our luggages for free until the whole afternoon so we had extra time for last minute shopping and food trip. Overall experience was more than average, highly recommended and will book again. Thanks!
      Reviewed November 06, 2017
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      6.4
      SOO from Malaysia
      Family with teens
      Standard
      Stayed 1 night in October 2017
      Basic hotel, good location
      Pros: Good location. Easily accessible to the MTR and shops. It was clean. Cons: The bed was really hard! The old people were fine with it though. Aircond temperature was not adjustable in our room so it was freezing. Overall: It's a simple hotel that we just needed to head back to for a night's sleep after a whole day of sightseeing
      Reviewed October 30, 2017
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      4.8
      SAI from Malaysia
      Solo traveler
      Standard
      Stayed 1 night in October 2017
      Staff not friendly , room not very clean.
      Only reason to stay,conveience and easy to take airport bus , especially morning flight.
      Reviewed October 28, 2017
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      12345
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      West Hotel
      |Very good 7.2
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