Recent customer comments

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Very good

based on 646 reviews
  • Cleanliness 7.4
  • Facilities 6.5
  • Location 7.7
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for money 7.3
  • Food/Dining 6.0
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Carmina from Philippines
Family with older children
Stayed one night in June 2016
Goood location
Near MRT,Temple Street and walking distance to Nathan Road
Reviewed June 30, 2016

jayalakshmi from Singapore
Family with young children
Family Suite
Stayed 4 nights in June 2016
west hotel -3 star range
Hotel with all necessary facilities. AUSTIN Station 3 minutes away.Situated in a quiet surrounding among flats. Rm was spacious compared to other hotels at this price. But bed was not soft but we managed. Sofa quite dirty. Room & toilet were tidied everyday. Space museum, Avenue of *s, Symphony of lights were a station away only. A north indian temple -Mandir Temple was 10 mins walk . Saved 30 HKD per person with 2 mtr lines to change to airport. Staff not able to help much. Walking distance to Ladies mkt .It is open from 4 pm to 11.30. Water heater was very difficult to juggle between cold and hot.Wifi unable to connect but reception had computer for hotel stayers but not sure if got charges. Thank you.
Reviewed June 29, 2016

TIT from Malaysia
Stayed 3 nights in May 2016
Clean, Convenient, relaxing
Clean, Convenient, relaxing
Reviewed June 28, 2016

Kin from Hong Kong
Business traveler
Stayed 8 nights in June 2016
Reviewed June 21, 2016

Chee from Singapore
Business traveler
Standard Twin Room
Stayed 4 nights in April 2016
1st Timer
Good location with a lot of local food
Reviewed June 09, 2016

Yew from Malaysia
Family with young children
Family Suite
Stayed 5 nights in May 2016
Can be improve in future.
Reviewed June 01, 2016

herman from Indonesia
Family Suite
Stayed 6 nights in May 2016
Good location, many food, street market, near mtr, the bad things is the bed is extreamly hard
The bed is extreamly hard make us backpain; staff helpfull but not really friendly. Location is quiet good there's a lot off food around and near to night street market. Room is quiet big and clean but feel old enough.
Reviewed May 26, 2016

Sappayasit from Thailand
Family with older children
Stayed 3 nights in April 2016
worth an cleanliness
but this a little for to walk to jordan station when you have elder
Reviewed May 22, 2016

Dekky from Indonesia
Business traveler
Family Suite
Stayed 2 nights in April 2016
good price and friendly staffs
location near 2 mtr stations,nice room and spacious.
Reviewed May 15, 2016

KOICHIRO from Japan
Stayed 2 nights in May 2016
Good for AEL visitor to Kowloon
The room where we stayed was very clean and comparedly wide and good for location just as who we arrived oat late night on AEL Kowloon station where we walked to hotel about 10min.
Reviewed May 15, 2016


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