Find Hotels in West Lake District – Xixi Wetland Park, China

We have a wonderful stay in the water view villa. The room & the surrounding view is excellent. If you would like to enjoy the peaceful environment in Hangzhou, it is the right hotel for you. It is near the wetland park & there is a hotel cart, which can bring you around Xixi heaven including the wetland meseum, the cart made our trip extremely convenient travel around Xixi heaven. It takes around 20-30 mins to the main attractions near west lake area & taxi cost around $35. All staff here is extremely helpful & friendly, they are very attentive to client’s need. We would like to specially thanks to Chris, he made our trip very smooth! We will definitely stay again in the future!

My stay at HZIH was fantastic, I even ended up adding an extra night. Although it's not close to the city, it was right around the corner from my office, so suited me perfectly. Staff was very attentive, and really took the time to help me out. This was despite a basic grasp of English, but hey, i was in China and I didn't speak Chinese, so I wasn't helping the situation either! The two things I think this hotel get's most flack about is the level of English of the staff (basic) and the breakfast (predominately Chinese). After getting to know HZ a little this is the case anywhere but places that specifically hire English speaking staff and are 'international standard' but in all honesty, this was as good as any Hyatt or similar I have stayed in just a Chinese version. If you get involved and embrace it, rather than wishing it was like home, you'd have a much better stay. Plus how good is it that you'r allowed to eat pork buns and dumplings for breakfast! YUM!

This hotel is located on the other end of scenic attraction West Lake in Hangzhou, away from the hustle in downtown area. Interestingly, this is also in a small town, also known as "Quiet Living area" where other B&Bs or minshu are located. But being that, this is not far from the main attractions such as West Lake and is even closer to other attractions such as the zoo, Lingyin temple and Leifeng Pagoda. The hotel is very obvious along the road with that giant crab as a symbolic recognition. I like how the hotel rooms are of a good size, with amenities such as spring water for your tea and the usuals. Hotel staffs are also very helpful in guiding for transport or tour in the area. However, not one hotel that has the related facilities such as gym or bar etc.

Brook is in the hotel section of Xixi Wetland. Quite good price for travelling by our own. Friendly staff, nice room. Worth the money. However, when I was arrived at the hotel, I was told my booking is not received which took 24 hours to settle down. I need to go into the front desk to check the information by myself due to lacking of staff. Besides these, it is a hotel worth staying if your budget is limited.

The hotel is new and our taxi driver had no idea where it is. Fortunately, I spotted the hotel signage from across the road and we found the hotel with minimal problem. (Tip: tell the taxi driver the road name and that it is near Banyan Tree.) We love the hotel for (almost everything!): - its homely feel - the designer library (we ended up taking the stairs instead of the lift because we want to go pass the library) - the modern design, the play with different textures and amenities - the lovely staff for their hospitality - being new We tried the spa. I had just landed in Shanghai and travelled from there and am more used to tuina – I found the massage too soothing and dozed off several times. Jacky from the concierge got us tickets for the Impression West Lake performance (印象西湖) and also left us his mobile number in case we encounter issues exchanging for the tickets at the ticket booth. We stayed at the hotel during the same period of the same week as the 8th Paralympics Games and had trouble getting the cab. Jacky drove us to the main road and directed us where to get a cab to the performance. Except for breakfast, we hardly met any other guests and felt that we were the only 2 guests in the hotel (we had the place to ourselves to explore and full attention from the staff when we need assistance) – it was a great retreat. We requested for and was granted late check out so that we can visit the Xixi National Wetland Park西溪国家湿地公园. Downside: The safe in the room is small and not fixed to a permanent structure/ wardrobe (ie could be carried out of the room). We did not trust it and instead left our valuables in the safe at the front desk.

Angsana is located within the new Westbrooks (Xixi Paradise). It is like a mini town, with shopping facilities, restaurants & cafes, a cinema, etc. In addition, the hotel is within walking distance to Xixi Wetland, which is one of the tourist attractions. Within the hotel compounds, we were very impressed with the room design and the quiet surroundings. The hotel staff were also very helpful in recommending and providing us with directions to major tourist attractions.

This location is just in the corner of big busy city, in just few minutes, you will find yourself in a peaceful beautiful tea garden from a busy city. Down in the hill is a street full of all kinds of restaurant. Hotel doesn't pair with free breakfast, but it is a nice to move your leg, walking down the hill, enjoy the freshness of air, forest aroma, and get nice breakfast, then walk back. The 5th floor has a nice landscape of the tea garden, rest yourself in the swinging chair, have a cup of tea or coffee, enjoy the scene!

LOCATION; When I booked this hotel I intended to stay nearby the West Lake. Although the hotel is in the West Lake district, it is at the edge of the district. With that said, I actually do not mind cos its not too far from all the attractions. However, there is a brand new, huge mall, with many great brands attached to the hotel. I do enjoy that.... ROOM: The room is great; huge with a small kitchenette. Furthermore, the design of the room is nice.

Nice little boutique hotel with cozy decoration and up-market fittings. Very modern, very nice artistic design, and very very clean room, clean corridors and clean lobby. And fantastic hotel staff - very helpful and attentive to even the smallest detail - very very good services; the best hotel staff services that I ever received. The lobby reception staff was so attentive that for some moments I forgotten I was in China; feels more like I was in a 5-star private resort villa. Amazing experience, excellent!

Defintely not a place to stay for any more than one or two nights. I stayed longer due to work commitments in nearby university and, although the price is okay for the location, little or no service was given for the price. The room was not cleaned each day apart from fresh towels and bins emptied. That is the bathrooom and floor were not cleaned and the shower became blocked and was not fixed...primarily because no one was bothering to clean the bathroom area. To cap it all I returned from a walk late afternoon to find a cockroach on the pillow. I didn't expect a lot for the oprice as it is a hostel but cleanliness is a basic. Agoda's policy does not help as I would have checked out of the place but cancellation while at the place is not allowed even when there are such basic issues.

Luck Hotel offers very comfortable, clan and spacious deluxe bedrooms, as well as a comfortable reception area. Everything else is not at par with a 4 star rating hotel: service at the hotel is friendly, but does not offer any kind of food service, staff is caring but does not speak english, the hotel building is shabby, no views from the rooms other than a parking lot, and shabby walls; the hotel surroundings are very average, safe but offering nothing other than low-level restaurant facilities for Chinese people on a budget. No subway station nearby, no easy public transportation, the street on which the hotel is located is a mess, nothing interesting to do in the neighbourhood within walking distance. Fortunately, taxis can be easily fetched and Hangzhou offers quite a lot once you hit the lake vicinity, which is a 20mn taxi ride from the hotel.

Mixed feelings. The price of the room was amazingly cheap, so I did not have too high expectations. The breakfast, well, mostly Chinese, for Chinese people. I have some concerns with the competence of the "cook" (or those who serve breakfast), but anyway. Edible. But not 4-5star. The receptionist guy does not speak English, but if you speak Chinese, he will be super friendly, and helpful. Unfortunately, the location is very bad, I mean, awful if you don't know Hangzhou. Going there with a taxi, still fine, but getting out, almost impossible (the day before check-out, i asked them to call me a taxi. Well, next day they tried to call a taxi, but after 20-30 minutes waiting they told, "sorry, no taxi". So better you arrange transportation by yourself. Room big, and let's say comfortable, cleanish, passable (at least in China). The hotel definitely has some serious problems with filling the rooms (80% empty during my 3 day stay). If you are able to speak Chinese, prepared that your hotel is pretty far from everything (only Xixi wetland area and west bus station are close), for this price I recommend the hotel.

Beaware that what is featured in this add is not quite correct. THEY DO NOT TAKE VISA OR MASTERCARD THEY ONLY WANT CASH FROM YOU. The did not understand what my voucher was and wanted me to add cash to it to make it up to the daily rate. They do not read english and voucher was in english. The Hotel has a lounge room where breakfast is served there is nothing else here. The restaurant, gym,bar etc are not part of hotel. Gym you have to take out a month membership, the bar,restaurant one is nearby the other is a 1km walk. The hotel ppl speak basically no english, any problems and you do not have an interpeter you are in trouble. They I had no water or toilet for whole day,I was told to go to toilet in bar 1km away,no compensation for this, no tv for 24hrs no excuse. No coffee or milk only green tea. No mini bar. The rooms nice but basic, and it states it is non smoking the rooms stunk of smoke. The hotel is a 20min taxi ride from edge of city, about $20, buses stop out side they are 2RMB takes about 25min. This is not worthy of its surposed 5star serves, there is no service. My sheets were not changed for my stay of 7 days the duvet was puffed each morning. Also be aware that the green tea cannister, is refilled for next person, I was taking leaves out with my fingers as there was no spoons to remove tea. Water bottles are free, however there do not replenish daily.

Our trip was during China's national day holiday, during which everything is overrun, but the hotel was far enough away so that people weren't passing by all hours of the day and night, but close enough that we could walk to a bus station with major tourist bus routes that went to all the major sites. The hotel was simple, but clean and exactly what we needed. We asked for a non-smoking room and got a non-smoking floor, but there were still smoke-like smells in the corridors and rooms (people breaking the rules?) and the room had a very musty smell that may have been due to poor ventilation. The staff were very very nice and efficient...something you don't get at anything under 5-star in Beijing where we live. Very refreshing. Also, try the Lotus Cafe in the same building just outside the hotel entrance. Very nice coffee.

I booked on Agoda and paid in full, but the receptionist was quite insistent that i cancel booking and pay through alternate means as they could not process the transfer from Agoda. A long conversation with the receptionist and then with the manager (on the phone) finally persuaded them and the problem was resolved... not an 'international' hotel, unless you speak mandarin and/or can/want to pay locally.