Find hotels in West Lake District – Xixi Wetland Park

We have a wonderful stay in the water view villa. The room & the surrounding view is excellent. If you would like to enjoy the peaceful environment in Hangzhou, it is the right hotel for you. It is near the wetland park & there is a hotel cart, which can bring you around Xixi heaven including the wetland meseum, the cart made our trip extremely convenient travel around Xixi heaven. It takes around 20-30 mins to the main attractions near west lake area & taxi cost around $35. All staff here is extremely helpful & friendly, they are very attentive to client’s need. We would like to specially thanks to Chris, he made our trip very smooth! We will definitely stay again in the future!

My stay at HZIH was fantastic, I even ended up adding an extra night. Although it's not close to the city, it was right around the corner from my office, so suited me perfectly. Staff was very attentive, and really took the time to help me out. This was despite a basic grasp of English, but hey, i was in China and I didn't speak Chinese, so I wasn't helping the situation either! The two things I think this hotel get's most flack about is the level of English of the staff (basic) and the breakfast (predominately Chinese). After getting to know HZ a little this is the case anywhere but places that specifically hire English speaking staff and are 'international standard' but in all honesty, this was as good as any Hyatt or similar I have stayed in just a Chinese version. If you get involved and embrace it, rather than wishing it was like home, you'd have a much better stay. Plus how good is it that you'r allowed to eat pork buns and dumplings for breakfast! YUM!

Impressed by its ambience and Chinese classic decoration, we choose Four Seasons Hangzhou as the hi-light for our family Christmas trip, and the hotel never disappoint us. On our arrival date is our daughter Birthday, we plan to have a small party like blowing BD cake for her at the our room in hotel, therefore i’ve managed to contact the hotel 2 days earlier ask for a favor for helping us prepare the BD cake, we got prompt feedback from Ms.Sisi Zhan and from the details on our communicate email, i can tell that the hotel is truly care for the guests, like its family members. During our check-in, there is a welcome surprise for kids with the gifts, the superb is when we get in to our room which welcome us with BD theme decoration in classic Four Seasons style with the BD card written and signed by hotel crews, the BD girl is so impressed that she told me this is her best Birthday ever! Thank you Four Seasons. The breakfast here is also great, what i love most is the century egg congee and egg Benedict, there’s also dimsum from Jin Sha which my son love most, the breakfast time here is from 6.30 - 11.30 , and that’s heaven for us who’re not the early-morning guys. The hotel location is a plus, it located by the inner lake of the Westlake, the Lingyin pagoda is in walking distance also the famous old restaurant Luo Wei Luo is just 15 minuted by walk. We leaved on the early morning for our flight, and to our surprise, on departure, there’s the Christmas gifts prepared for our children with, inside the Santa sock is our family picture taken at the day we arrive. This photo frame is now placed on our place as one of our nice memory we once have at Four Seasons Hangzhou. We must say the staffs here are very nice, especially Ms.Sisi, the guest experience manager and Randy at the concierge, big thanks for you guys for taking a very good care of us Thank you again for all Four Seasons Hangzhou team for making our trip a wonderful home away from home, definite

This hotel is located on the other end of scenic attraction West Lake in Hangzhou, away from the hustle in downtown area. Interestingly, this is also in a small town, also known as "Quiet Living area" where other B&Bs or minshu are located. But being that, this is not far from the main attractions such as West Lake and is even closer to other attractions such as the zoo, Lingyin temple and Leifeng Pagoda. The hotel is very obvious along the road with that giant crab as a symbolic recognition. I like how the hotel rooms are of a good size, with amenities such as spring water for your tea and the usuals. Hotel staffs are also very helpful in guiding for transport or tour in the area. However, not one hotel that has the related facilities such as gym or bar etc.

Angsana is located within the new Westbrooks (Xixi Paradise). It is like a mini town, with shopping facilities, restaurants & cafes, a cinema, etc. In addition, the hotel is within walking distance to Xixi Wetland, which is one of the tourist attractions. Within the hotel compounds, we were very impressed with the room design and the quiet surroundings. The hotel staff were also very helpful in recommending and providing us with directions to major tourist attractions.

The bungalow villa is excellent and comes fully equipped. It even comes with a Dyson drycleaner and Bose speakers. It is located in a nice and quiet lane and full of greenery, away from the hustle and bustle of West Lake. The kids' playroom is a nice touch which my daughter enjoyed greatly during our stay. I am not sure how convenient it is to public transportation as I made arrangements for a MPV with driver for the trip, and I didnt rely on public transportation. The only drawback is the mode of settlement of the hotel fees which for foreigners has to be made by cash basis which is a hassle, they DO NOT accept overseas visa or master credit card. Highly recommended for families who want a quiet getaway!

LOCATION; When I booked this hotel I intended to stay nearby the West Lake. Although the hotel is in the West Lake district, it is at the edge of the district. With that said, I actually do not mind cos its not too far from all the attractions. However, there is a brand new, huge mall, with many great brands attached to the hotel. I do enjoy that.... ROOM: The room is great; huge with a small kitchenette. Furthermore, the design of the room is nice.

Defintely not a place to stay for any more than one or two nights. I stayed longer due to work commitments in nearby university and, although the price is okay for the location, little or no service was given for the price. The room was not cleaned each day apart from fresh towels and bins emptied. That is the bathrooom and floor were not cleaned and the shower became blocked and was not fixed...primarily because no one was bothering to clean the bathroom area. To cap it all I returned from a walk late afternoon to find a cockroach on the pillow. I didn't expect a lot for the oprice as it is a hostel but cleanliness is a basic. Agoda's policy does not help as I would have checked out of the place but cancellation while at the place is not allowed even when there are such basic issues.

Luck Hotel offers very comfortable, clan and spacious deluxe bedrooms, as well as a comfortable reception area. Everything else is not at par with a 4 star rating hotel: service at the hotel is friendly, but does not offer any kind of food service, staff is caring but does not speak english, the hotel building is shabby, no views from the rooms other than a parking lot, and shabby walls; the hotel surroundings are very average, safe but offering nothing other than low-level restaurant facilities for Chinese people on a budget. No subway station nearby, no easy public transportation, the street on which the hotel is located is a mess, nothing interesting to do in the neighbourhood within walking distance. Fortunately, taxis can be easily fetched and Hangzhou offers quite a lot once you hit the lake vicinity, which is a 20mn taxi ride from the hotel.

Beaware that what is featured in this add is not quite correct. THEY DO NOT TAKE VISA OR MASTERCARD THEY ONLY WANT CASH FROM YOU. The did not understand what my voucher was and wanted me to add cash to it to make it up to the daily rate. They do not read english and voucher was in english. The Hotel has a lounge room where breakfast is served there is nothing else here. The restaurant, gym,bar etc are not part of hotel. Gym you have to take out a month membership, the bar,restaurant one is nearby the other is a 1km walk. The hotel ppl speak basically no english, any problems and you do not have an interpeter you are in trouble. They I had no water or toilet for whole day,I was told to go to toilet in bar 1km away,no compensation for this, no tv for 24hrs no excuse. No coffee or milk only green tea. No mini bar. The rooms nice but basic, and it states it is non smoking the rooms stunk of smoke. The hotel is a 20min taxi ride from edge of city, about $20, buses stop out side they are 2RMB takes about 25min. This is not worthy of its surposed 5star serves, there is no service. My sheets were not changed for my stay of 7 days the duvet was puffed each morning. Also be aware that the green tea cannister, is refilled for next person, I was taking leaves out with my fingers as there was no spoons to remove tea. Water bottles are free, however there do not replenish daily.

The hotel entrance is not easy to find. It is at the back of the main building facing a canal. Although secluded, the security is quite vigilant and the walk from the main road is only 3-5mins. The beds are comfortable and clean and there is good WiFi service in the bedroom (portable device given upon check-in). There are many small local eateries within walking distance and a few big shopping centers within a few bus stops away. Very near to the university campus. However, if you are doing sightseeing in the West Lake/city centre, traveling by public buses to city centre can easily take up to 1 hr or more.

I chose this hotel because it is nearest to the bus station. I have booked deluxe business and also requested a double bed. But they gave me two single beds. But I'm appreciate with the staff waited for me till midnight because the flight reached Hangzhou at 10.30pm, I reached this hotel at 12am. And I'm also happy that they helped me to book a taxi to go to the bus station, what a friendly staff.

Staffs great especially the manager, speaks very good english and attend to us personally each time.. The most comfortable bed and room ever! Bathroom a little on the dark side but ok. Subdued lights and very quiet. Still very new. Breakfast was order as you want Yum Cha (yummy)and a small selection of western choices. Coffee not so good but available in lounge and room. Lounge with library(mostly Chinese) and excellent coffee and cookies. Free bikes to use. Great to use as a bit further away from attractions. Situated between the Xixi Wetlands and the Westlake with the hills just opposite.