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West Loch Park Hotel Vigan

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Very good
Based on 4 reviewsSee what guests said
7.6
West Loch Park Hotel Vigan
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9.5 Exceptional location
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9.5Location
  • 100 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior
...
  • City view
  • 27.3 m²/294 ft²
  • 1 queen bed
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Standard
...
  • City view
  • 22.3 m²/240 ft²
  • 1 double bed
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Pent House
...
  • City view
  • 20.3 m²/219 ft²
  • 1 queen bed
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Deluxe
...
  • City view
  • 31.25 m²/336 ft²
  • 1 double bed
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Standard Double Room
...
  • 1 king bed
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Verified guest reviews

Agoda Reviews (4)Booking.com Reviews (49)
7.0
Very good
Filter by guest type:
Cleanliness8.0
Facilities7.0
Location9.5
Service6.5
Value for money7.0
Provided by verified guests of Agoda
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Showing 3 verified guest comments
10.0
John from Philippines
Family with young children
Deluxe
Stayed 1 night in December 2016
Highly Recommended
Pros: Very close to tourist destinations. Brand new facilities. Very helpful staff, they even lend umbrellas when it was raining. Wi-Fi is working. Cons: No refrigerator. Street parking only.
Reviewed January 02, 2017
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5.2
James from Philippines
Family with young children
Superior
Stayed 1 night in April 2016
Inconsiderate staff response
I had to cancel our trip on the last minute, due to the death of an uncle. I called the hotel to inform them of the situation and that I will not be using the room so they can release it from hold and asked that if they are able to still sell the room, that i be contacted. What i got was not even a "sorry to hear that" or a Thank you for the consideration of calling to cancel. But what I got on the phone was more in the likes of an OK this is noted, your refund does not look promising (like that was the biggest thing in the world to me at the time). I fully intended to come back here some other time. but after the inconsiderate response and lack of follow up of the staff that i contacted, I can believe that their staff may actually need more training in customer relations and service as mentioned in a previous review. I do not have any plans on returning to this hotel.
Reviewed May 23, 2016
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6.0
Abegail from Philippines
Family with young children
Deluxe
Stayed 2 nights in March 2016
Small area
Location is nice, staff is a bit hesitant to approach you, room for a deluxe is so small even your knees will bump to each other.
Reviewed March 27, 2016
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West Loch Park Hotel Vigan
|Very good 7.6
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