Western Hotel - Madinat Zayed
Standard Twin Room Western Hotel - Madinat Zayed
Kid’s club Western Hotel - Madinat Zayed
Lobby Western Hotel - Madinat Zayed
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8.4
Excellent
/10
(61 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
Parking
FREE
Free Wi-Fi

Western Hotel - Madinat Zayed

AbuDhabi Western Region , Madinat Zayid, Madinat Zayid, United Arab Emirates, 28645 - See map
"We would like to thank Mr Moheib from the reservation for assisting me and my friends with the best services and making us enjoy our 2 days stay."
Faisal - May 8, 2016
Exceptional cleanliness
9.0 rating for cleanliness
Excellent service
8.9 rating for service
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

This property is in high demand!

Last booked 4 hours ago

Value for money7.7
Location rating7.9

Rooms available at Western Hotel - Madinat Zayed

Royal Western Villa
Royal Western Villa
...
  • Room size: 300 m²/3229 ft²
  • 3 bathrooms
  • 1 king bed or 1 king bed or...
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Junior Suite
Junior Suite
...
  • Room size: 55 m²/592 ft²
  • Park view
  • 2 single beds and 1 king be...
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Deluxe Room with Pool View
Deluxe Room with Pool View
...
  • Room size: 39 m²/420 ft²
  • Pool view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • Pool view
  • 1 king bed
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Superior Room with Balcony
Superior Room with Balcony
...
  • Room size: 39 m²/420 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Premier Room
Premier Room
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed
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Western Suite
Western Suite
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 1 king bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 1 single bed and 1 king bed
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Double Superior
Double Superior
...
  • Room size: 37 m²/398 ft²
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Single Deluxe
Single Deluxe
...
  • Room size: 37 m²/398 ft²
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What people love about Western Hotel - Madinat Zayed

  • 7.6
    Very good

    "Good place to stay with family."

    Alwin

    |

    September 13, 2016

  • 9.2
    Exceptional

    "Service was very good."

    Gareth

    |

    January 25, 2017

  • 8.4
    Excellent
    Staff 

    "Extremely cooperative and friendly staff."

    Rakesh

    |

    August 20, 2017

Recommendations based on your views:
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More about Western Hotel - Madinat Zayed

More about Western Hotel - Madinat Zayed

8.0
Very good

"It's very clean and quite place"

Haitham

|

April 16, 2018

An overview

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What they offer

7.6
Very good

"Awesome pool and pool area."

Mohammad

|

September 26, 2018

Read more reviews
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Property's guest policies

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Some helpful facts

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Reviews of Western Hotel - Madinat Zayed from real guests

Provided by verified guests of Agoda
Agoda Reviews (61)Booking.com Reviews (435)
8.4
/
10
Cleanliness9.0
Facilities8.5
Location7.9
Service8.9
Value for money7.7
Rating
9+ Exceptional (12)
8-9 Excellent (7)
7-8 Very Good (8)
6-7 Good (4)
<6 Below Expectation (3)
Time of the year
Mar - May (7)
Jun - Aug (14)
Sep - Nov (8)
Dec - Feb (5)
All guests (61)
All room types
All languages
Showing 34 verified guest comments
12
4.8
Parijat from United Arab Emirates
Group
Standard Twin Room
Stayed 1 night in June 2019

Acceptable”

Disappointed seeing the rooms. The hotel was Overcharging when we upgraded. You get much better hotel at this price elsewhere in world.

Reviewed August 01, 2019

Dear Parijat, Thank you for choosing to stay at Western Hotel Madinat Zayed and for sharing your feedback on your recent stay with us. We noted your comments about the upgrade high price, we will look into this and address it to the authorized persons. Your comments are very important to us, it is our main aim to provide a quality service to our guest to make your stay valuable. Once again thank you for staying with us we are looking forward to welcoming back at Western Hotels. Best Regards, Samer Rafie Hotel Manager – Western Hotel – Madinat Zayed

Responded August 06, 2019
Western Hotel - Madinat Zayed
10.0
Exceptional
Ashraq from United Arab Emirates
Family with young children
Deluxe Room - Double
Stayed 2 nights in June 2019

Cool place to be away from busy life”

Western Hotel - Madinat Zayed مدينة زايد - Abu Dhabi Luxury hotel Ashraq Rahumathulla 1181 points   a day ago I was down there for the Eid holidays 2 nights. It was a grate experience and enjoyed the hotel and the hospitality of the staff starting from bell boy to roo service. Specially the bar manager Mr.tuan and his team was awesome and thank you. One thing to improve is on the buffet (BF/Din) as it did not have much variety... which can be improved. Location is good if you want to be away from these busy life. My kids enjoyed to the max...

Reviewed June 08, 2019

Dear Mr. Ashraq Rahumathulla, Thank you for choosing to stay at Western Hotel Madinat Zayed and thank you for giving us a perfect rating. We are delighted to know about all the positive feedback on your reviews. Your comments are very important to us and we truly appreciated. Also, we noted your comments about the food variety thus we can correct and avoid recurrence. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Once again thank you and we love to welcome you back on your next visit with us. Best regards, The Management – Western Hotel – Madinat Zayed

Responded June 11, 2019
Western Hotel - Madinat Zayed
8.8
Excellent
AbdulAziz
Family with young children
Standard Twin Room
Stayed 1 night in May 2019

Excellent”

My friend had his wedding in this hotel, and I was really worried about how the hotel is going to be as it's my first time to be in Madinat Zayed area, and I was really astonished with the facilities, staff, and the room. I really recommend people to book in this hotel if they are planning to come over Madinat Zayed area.

Reviewed May 22, 2019

Dear Mr. AbdulAziz, Thank you for choosing to stay at Western Hotel Madinat Zayed and for taking the time to share your feedback on your recent stay with us. It was a great pleasure to us when our guests leave their compliments about their stay. We appreciate that you shared your observation during your stay and especially for recommending our hotel. Our aim is to provide a great service to exceed our guest expectations and standards. Once again thank you so much for staying with us, we are looking forward to welcoming you back at Western Hotels. Best regards, The Management – Western Hotel – Madinat Zayed

Responded May 26, 2019
Western Hotel - Madinat Zayed
8.4
Excellent
Yatish from United Arab Emirates
Family with young children
Standard Twin Room
Stayed 1 night in May 2019

Nice place to spend time with family”

We had a little check-in trouble but the Manager Mr. Mohammed was kind enough to take care of everything. The facilities are good especially the pool and the tents kinda structure around the pool gives u privacy. Food is also very good and reasonably priced. We had all meals in the hotel. We were delighted by Mr. Delowers response during the check out !

Reviewed May 06, 2019

Dear Mr. Yatish, Thank you for choosing Western Hotel Madinat Zayed as one of your ideal destination in Abu Dhabi. It is our pride to know that our guest leaves their compliments on how much they loved to stay with us. We are so glad to hear your comments about our facilities, food and staff members. We certainly appreciate and rest assured that it will surely be shared with the rest of our team especially to Mr. Mohammed and Mr. Delower. It is always our main priority to provide our guests a high-quality service to make your stay pleasant and valuable. Once again thank you so much for staying with us, we do hope to welcome you back on your next visit in Western Hotels. Best Regards, The Management – Western Hotel – Madinat Zayed

Responded May 26, 2019
Western Hotel - Madinat Zayed
10.0
Exceptional
Joecel from United Arab Emirates
Group
Standard Twin Room
Stayed 1 night in March 2019

Good service”

They were so accomodating and very understanding.

Reviewed March 24, 2019

Dear Valued Guest, Thank you for choosing to stay at Western Hotel Madinat Zayed and for taking the time to write your feedback about our property. We are delighted to know that you found everything excellent during your stay. Your comments are very important to us and we truly appreciated. It is a great encouragement for us to continue our great service to exceed guests' expectations and standards Once again thank you and we love to welcome you back on your next visit with us. Best regards, The Management – Western Hotel – Madinat Zayed

Responded March 26, 2019
Western Hotel - Madinat Zayed
7.6
Very good
Mohammad from United Arab Emirates
Family with young children
Superior Room with Balcony
Stayed 1 night in September 2018

Very good”

Awesome pool and pool area.. Friendly staff... Pocket friendly swimming accessories... Nothing in the mini fridge. Kids play room was in renovation which was not informed during check-in

Reviewed September 26, 2018

Dear Mr. Mohammad, Thank you for choosing to stay at Western Hotel Madinat Zayed and for sharing your feedback on your recent stay with us. We are so glad to hear that you were impressed with our swimming pool and friendly staff. We also noted your comments about the minibar fridge in your room and the kids playroom, we will look into this and address it to the authorized persons. Your comments are very important to us and rest assured that it will surely be shared with the rest of the team. It is our main aim to provide a quality service to our guest to make your stay valuable. Once again thank you for staying with us we are looking forward to welcoming back at Western Hotels. Best Regards, The Management – Western Hotel – Madinat Zayed

Responded October 04, 2018
Western Hotel - Madinat Zayed
9.6
Exceptional
Mohamed from Sri Lanka
Family with young children
Superior Room with Balcony
Stayed 2 nights in August 2018

Excellent Hotel”

Excellent Hotel , great and friendly staff , Irshad At check in was very helpful , so was the manager . The staff made the stay great Breakfast was not amazing , but good enough got late check out! will definitely come back

Reviewed August 25, 2018

Dear Mr. Mohamed, Thank you for choosing to stay at Western Hotel Madinat Zayed and for sharing your feedback on your recent stay with us. We are so glad to hear that you were impressed how great and friendly our staff, we noted also your comments about the breakfast, we will look into this and address it to the authorized persons. Your comments are very important to us and rest assured that it will surely be shared with the rest of the team. It is our main aim to provide a quality service to our guest to make your stay valuable. Once again thank you for staying with us we are looking forward to welcoming back at Western Hotels. Best Regards, The Management – Western Hotel – Madinat Zayed

Responded September 06, 2018
Western Hotel - Madinat Zayed
8.4
Excellent
Haitham from Oman
Business traveler
Superior Room with Balcony
Stayed 4 nights in September 2017

Good”

Clean and Quite

Reviewed April 16, 2018

Dear Valued Guest, Thank you for choosing to stay at Western Hotel Madinat Zayed and for taking the time to write your feedback about our property. It was a great pleasure to us when our guests leave their compliments about their stay. Your comments are very important to us and we truly appreciated. It is a great encouragement for us to continue our great service to exceed guests' expectations and standards Once again thank you and we love to welcome you back on your next visit with us. Best regards, The Management – Western Hotel – Madinat Zayed

Responded February 26, 2019
Western Hotel - Madinat Zayed
8.0
Excellent
Haitham from Oman
Business traveler
Standard Twin Room
Stayed 4 nights in September 2017

Good”

It's very clean and quite place

Reviewed April 16, 2018

Dear Haitham, Warm Greetings from Western Hotel Madinat Zayed, Thank you for your reviews. It was a pleasure having you stay with us and we hope we can count on you for more such encouraging visits. Regards, Peter Gomes Resident Manager

Responded April 23, 2018
Western Hotel - Madinat Zayed
8.8
Excellent
John from United States
Solo traveler
Standard Twin Room
Stayed 3 nights in April 2018

My trip to Abu Dhabi”

If you are looking for adventure, you might not have Madinet Zayed. But, if you have a reason to be there, this is agreat place to stay.

Reviewed April 08, 2018

Dear Mr. John, Warm Greetings from Western Hotel Madinat Zayed, Thank you for taking the time to write your review of our property, your comments are very much valued. We are sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Please do give us similar opportunities in the future too. Regards, Peter Gomes Resident Manager

Responded April 11, 2018
Western Hotel - Madinat Zayed
9.2
Exceptional
Ryan from Philippines
Couple
Standard Twin Room
Stayed 1 night in August 2017

Exceptional”

satisfied

Reviewed October 09, 2017

Dear Mr. Ryan, Greetings from Western Hotel Madinat Zayed! We are so delighted your positive comments and we would also encourage you to follow our other social media accounts to see our latest deals and offers. It will be our pleasure to see you soon at Western Hotel Madinat Zayed. Regards, Peter Gomes Resident Manager

Responded December 05, 2017
Western Hotel - Madinat Zayed
8.0
Excellent
Dinesh from United Arab Emirates
Family with young children
Superior Room with Balcony
Stayed 1 night in December 2016

Beautiful hotel in midst of thick desert.”

It is one of the best hotel I found in Madinat, Its quite affordable and you will enjoy especially during the camel festival( Nov-Dec). We stayed for 3 nights and it is quite enjoyable, they have a nice pool which is family friendly.

Reviewed September 15, 2017

Dear Dinesh, Thank you so much for your valuable feedback. It give us immense pleasure to received a simple and remarkable comments about your Western Hotel experience. We truly appreciate your time to share your review online. We hope to see you again and have another memorable stay at Western Hotel. Kind regards, Peter Gomes Resident Manager

Responded September 24, 2017
Western Hotel - Madinat Zayed
8.4
Excellent
Rakesh from India
Group
Standard Twin Room
Stayed 1 night in August 2017

Excellent”

Excellent value for money . Extremely cooperative and friendly staff.

Reviewed August 20, 2017

Dear Rakesh, Thank you for taking time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant and cater your needs up to your expectation. Looking forward to welcoming you back at Western Hotel. Best regards, Peter Gomes Resident Manager

Responded September 24, 2017
Western Hotel - Madinat Zayed
8.8
Excellent
Ahmed from United Arab Emirates
Solo traveler
Standard Twin Room
Stayed 1 night in August 2017

Wonderful Hotel, Facilities & Friendly Staff”

Wonderful hotel with good facilities, clean comfortable rooms and friendly staff. Good value for money.

Reviewed August 14, 2017

Dear Ahmed, Thank you for taking time to share your review of your Western Hotel experience. Indeed delighted to read that you liked the hotel. It is great to know that you were impressed with our friendly team. All will be informed about your comments so they know how they have contributed in making your stay so memorable. We look forward to see you again and share another memorable experience. Kind regards, Peter Gomes Resident Manager

Responded September 24, 2017
Western Hotel - Madinat Zayed
10.0
Exceptional
NIAZ from Iceland
Solo traveler
Standard Twin Room
Stayed 1 night in April 2016

Very good hotel”

Really a nice get away from Dubai or Abudhabhi and loved my stay there

Reviewed May 27, 2017
9.2
Exceptional
Gareth from United Kingdom
Solo traveler
Premier Room
Stayed 2 nights in January 2017

Great hotel, rooms and pool”

Service was very good. Especially by the staff in the Indian restaurant.

Reviewed January 25, 2017
10.0
Exceptional
maitha from United Arab Emirates
Family with young children
Deluxe Room with Pool View
Stayed 2 nights in October 2016

great stay and staff ”

great staff

Reviewed October 09, 2016
7.6
Very good
Alwin from United Arab Emirates
Couple
Superior Room with Balcony
Stayed 1 night in September 2016

Good family fun”

Good place to stay with family. Our superior room on the ground floor was spacious with direct access to the pool. We found the breakfast was not up to par for a four star hotel.

Reviewed September 13, 2016
10.0
Exceptional
Faisal from India
Family with young children
Superior Room with Balcony
Stayed 2 nights in May 2016

Satisfied guest”

Me my wife and friends decided to book this hotel based on their location and the long weekend. This is a very new property and located in a good area. We would like to thank Mr Moheib from the reservation for assisting me and my friends with the best services and making us enjoy our 2 days stay. The Indian restaurant "Chutney" has amazing Indian cuisine with beautiful and calming interiors. Mr. Moheib sugested us the desert dune bashing which was amazing and much better then what I have ever tried in Dubai all these years. I would surely recommend this place to my friends. Please note to contact the reservation desk to confrim the room you want which shall face the swimming pool to enjoy the weather and the pool. The other rooms are not recommended. The filipino lady at the receiption need to have more smiles on her face for the guest to feel comfortable. Enjoyed my weekend and didn't want to leave the place. Like to thank Mr. Moheib once again.

Reviewed May 08, 2016
6.4
Good
Julian from Indonesia
Couple
Superior Room with Balcony
Stayed 1 night in June 2018

Pros and cons”

Reasonable rates in all the chapters but not excellent in any of them. One issue: SPA only for men. We are a couple, so, we couldn't use it.

Reviewed June 27, 2018

Dear Julian, Thank you for choosing to stay at Western Hotel Madinat Zayed and for taking the time to share your feedback on your recent stay with us. It was a great pleasure to us when our guests leave their compliments about their stay. We appreciate that you shared your observation during your stay Thus, we can correct and avoid recurrence. Our aim is to provide a great service to exceed our guest expectations and standards. Once again thank you so much for staying with us, we are looking forward to welcoming you back at Western Hotels. Best regards, The Management – Western Hotel – Madinat Zayed

Responded June 30, 2018
Western Hotel - Madinat Zayed
12
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  • Very good location