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22 Sep 2019
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23 Sep 2019
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8.6
Excellent
5.9% this month
/10
(5466 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Free Wi-Fi
2018
WESTGATE Hotel
No.150, Sec. 1, Zhonghua Rd, Ximending, Taipei, Taiwan - See map
"The staff was really kind and professional, hotel was perfect and the location was amazing."
Ray - January 3, 2019
Exceptional reputation
Recommended by 95% of guests
Recommended by 95% of guests
Fantastic breakfast
92% positive mentions
92% positive mentions
100 meters to public transportation
Airport transfer
Currency exchange
Located in heart of Taipei
Free Wi-Fi in all rooms!
Property ranking|Compared to 2,979 Taipei properties
See all rankings
Location score
9.6/10
Room comfort score
8.5/10
Review score - United States
8.7/10
Service score
8.8/10
Better than
99
%
of Taipei properties
Better than
97
%
of Taipei properties
Better than
96
%
of Taipei properties
Better than
94
%
of Taipei properties
| Value for money | 8.0 |
| Distance to city center | 2Km |
| Location rating | 9.6 |
| Nearest airport | Taipei Songshan Airport (TSA) |
| Distance to airport | 5.0 km |
Rooms available at WESTGATE Hotel
8.5
Excellent
Room comfort & quality
Room photos and details
Premier Double
...
- Room size: 26 m²/280 ft²
- Non-smoking
- 1 double bed
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Room photos and details
City View Premium Twin
...
- Room size: 26 m²/280 ft²
- City view
- 2 single beds
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Room photos and details
Grand Suite Double
...
- Room size: 37 m²/398 ft²
- City view
- 1 double bed
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Room photos and details
Grand Suite Twin
...
- Room size: 37 m²/398 ft²
- City view
- 2 single beds
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Room photos and details
City View Premium Double
...
- Room size: 26 m²/280 ft²
- City view
- 1 double bed
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Room photos and details
Standard No Window
...
- Room size: 26 m²/280 ft²
- No Windows view
- 1 double bed
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Room photos and details
Premier Dual Queen
...
- Room size: 37 m²/398 ft²
- City view
- 2 double beds
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Room photos and details
Premier Twin
...
- Room size: 26 m²/280 ft²
- Non-smoking
- 2 single beds
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Room photos and details
Executive Suite
...
- Room size: 37 m²/398 ft²
- Non-smoking
- 1 double bed
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Room photos and details
Deluxe One Queen Bed
...
- Room size: 20 m²/215 ft²
- Non-smoking
- 1 double bed
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What people love about WESTGATE Hotel
- Staff8.8Excellent
"Very good location & the staff are friendly & nice."
Grace
|
December 24, 2018
- Location9.6Exceptional
"Location was fantastic and it is located just beside Ximending MRT."
Sheryl
|
January 12, 2019
- Staff8.4Excellent
"Hotel staffs are very nice."
YIN L.
|
September 1, 2016
Recommendations based on your views:
9.2
Exceptional"The location is superb, really near with the exit of ximendi..."
Ary M.
|
December 3, 2018
An overview
Well-positioned in Ximending, WESTGATE Hotel is the ideal point of departure for your excursions in Taipei. Only 2Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. This modern hotel is in the vicinity of popular city attractions such as Tien-Ho Temple, Vigor Bakery Ximen, Ximen Red House - Ximending.
WESTGATE Hotel offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the WESTGATE Hotel.
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What they offer
10.0
Exceptional"Service is good!"
PUN
|
January 8, 2019
Read more reviews
Popular facilities
- Fitness center
- Bar
- Restaurants
Languages spoken
- English
- Chinese [Mandarin]
- Korean
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi [portable rental]
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Ticket services
- Hot tub
- Tours
Dining, drinking, and snacking
- Bar
- Restaurants
- Breakfast [free]
- Room service
Services and conveniences
- Concierge
- Laundromat
- Smoke-free property
- Currency exchange
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
- Dry cleaning
- Safety deposit boxes
For the kids
- Family room
Access
- Check-in/out [express]
- Elevator
- Front desk [24-hour]
- Check-in [24-hour]
- Facilities for disabled guests
- Pets allowed
Getting around
- Airport transfer
- Rental car
- Shuttle service
Available in all rooms
- Air conditioning
- Free instant coffee
- Shower
- Alarm clock
- Hair dryer
- Slippers
- Bathrobes
- In-room safe box
- Smoke detector
- Carpeting
- iPod docking station
- Soundproofing
- Clothes rack
- Linens
- Telephone
- Coffee/tea maker
- Mini bar
- Toiletries
- Desk
- Non-smoking
- Towels
- DVD/CD player
- Refrigerator
- Wake-up service
- Free bottled water
- Satellite/cable channels
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Nearest essentials
Airports
Taipei Songshan Airport (TSA)
5.0 km
23 minutes
Taiwan Taoyuan International Airport (TPE)
27.6 km
41 minutes
Public transportation
Ximen Metro Station
90 m
1 minute
Beimen Metro Station
770 m
10 minutes
Hospital or clinic
Taipei City Hospital Zhongxing Branch
950 m
Shopping
Shilin Night Market
5.2 km
Convenience store
7 Eleven
230 m
4 minutes
Cash withdrawal
ATM
130 m
3 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
Taiwanese cuisine
Jiulinluroufan
3.3 km Taiwanese
Chen 3
9.0 km Taiwanese
American cuisine
One Thousand Calorie Diet Plan
60 m American
Gratin House - Emei Street
130 m American
Han Sheng Western Restaurant
160 m American
Asian cuisine
Sam's Noodles 100% Hong Kong
80 m Asian, Chinese, Fusion
Da Che Lun Japanese Restaurant
120 m Asian, Japanese, Sushi
San Wei Noodle & Bun
140 m Asian
What's nearby
Popular landmarks
- Lungshan Temple - 1.04 km
- Chiang Kai-shek Memorial Hall - 1.46 km
- Taipei Confucius Temple - 3.45 km
- National Taiwan University - 4.15 km
- Shilin Night Market - 5.24 km
- National Sun Yat-sen Memorial Hall - 5.24 km
- Taipei 101 - 5.78 km
- National Palace Museum - 7.68 km
- Beitou Hot Springs Museum - 10.45 km
- Yangmingshan National Park - 13.09 km
Nearby landmarks
- Ximending Night Market - 50 m
- Ximen Metro Station - 90 m
- Tien-Ho Temple - 100 m
- Vigor Bakery Ximen - 120 m
- Ximending Walking District - 140 m
- The Red House Market for Artists & Designers - 150 m
- Ximen Red House - Ximending - 160 m
- Tianhou Temple - 170 m
- Red Pavilion Theatre - 180 m
- 16 Creative Boutique - 180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Children 0-6 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 7 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Pets are strictly prohibited at the property, with the exception of guide dogs.
- The minimum age required to check in is 20 years.
- Children 7-12 years old will be charged TWD 800 when using existing bedding. For Standard No Window, Deluxe One Queen Bed, Dual Queen and Premier Dual Queen, guests 7 years and older are considered as adults.
- Extra bed is available upon request for certain room types. Please refer to the individual room descriptions for more information.
- Baby cot is available in all rooms except for Deluxe room type at no additional charge. Advance booking is requested and needs to be confirmed by management.
- Premier Twin and Premier Double are individually designed. The exact room will be allocated randomly upon check-in.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Reception open until: 12:00 AM
Getting around
Airport transfer fee: 1800 TWD
Distance from city center: 2Km
Travel time to airport (minutes): 50
Extras
Breakfast charge (unless included in room price): 462 TWD
Daily Internet/Wi-Fi fee: 0 USD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 11
Number of restaurants: 1
Number of rooms : 121
Room voltage: 110
Year property opened: 2012
Most recent renovation: 2019
Parking
Daily parking fee: 0 USD
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Compare to other recommended properties
 WESTGATE Hotel |  |  | Best value!  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 5466 reviews 8.6 Location 9.6 | Excellent 4037 reviews 8.4 Location 9.0 | Excellent 13488 reviews 8.0 Location 9.2 | Excellent 6861 reviews 8.2 Location 8.2 |
| Neighborhood | Ximending | Ximending | Ximending | Ximending |
Reviews of WESTGATE Hotel from real guests
Provided by verified guests of 
Agoda Reviews (5466)Booking.com Reviews (789)
8.6
/
10
Rating
9+ Exceptional (1415)
8-9 Excellent (1215)
7-8 Very Good (935)
6-7 Good (207)
<6 Below Expectation (148)
Time of the year
Mar - May (1126)
Jun - Aug (1039)
Sep - Nov (928)
Dec - Feb (827)
All guests (5466)
All room types
All languages
Showing 3920 verified guest comments
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Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Exceptional location
- Lungshan Temple
- Ximen Metro Station is within 0.09 km
Pricey, But Worth it for the Location”
10/10 for the location, right next to the popular Ximendeng district. Taipei is super easy to get around, with taxis and subways galore. Walking is an option too, but the attractions can be far apart. The staff is your usual Taiwanese, which means they don't bother you, so unless you ask for help, they won't offer any, which was perfectly fine with us. Also, the Taiwanese, like the Japanese, are sticklers for on-the-dot check-in/check-out times, so don't expect to be able check in before the appointed time if you show up early. The breakfast was okay, but not spectacular. The rooms were comfy, but the layout is a bit...perplexing. Whoever thought to put the bathroom sink and vanity area IN THE MIDDLE of the rooms need a good talking to. The bed was very comfortable, fortunately, and the atmosphere was chill. Highly recommended.
Dear Somvang Thank you for your kind review of Westgate Hotel and we are pleased that our location pleased you for your journey. We regret that early check in or late check out were not provided during your stay due to our peak season of high occupancy.We truly appreciate your warm words and your valuable feedback, and we are looking forward to seeing you in the near future. Best regards, HOTEL PROVERBS Taipei Team
Good location ”
Just 2 minutes away from Ximending. Good stuffs also good location
Dear Kongpob Thank you so much for sharing your feedback with us following your recent visit at WESTGATE Hotel. We are very pleased to hear that you enjoyed the location and great service. It is our utmost priority to provide our guests with excellent experiences and your wonderful review will certainly be shared with the team. We look forward to serving you again. Sincerely yours, WESTGATE HOTEL 永安棧
Superb location and great friendly staffs”
Location are great, staffs are very helpful and thoughtful. Definitely will stay here again and recommend to others. I have an early flight so need to check out early in the morning 5 am and the staffs are so thoughtful that they prepare a breakfast box for me and family.
Dear vinne: Thank you so much for your generous compliments and feedback. We appreciated having you at WESTGATE HOTEL, and our staff will be encouraged after hearing that you had an amazing trip. We wish you safe travels and look forward to welcoming you back. Kind regards, WESTGATE HOTEL 永安棧
Fantastic base for Ximending”
Westgate Hotel is the perfect hotel if you plan to make Ximending your base when in Taipei. The location is unbeatable as it’s only 30m from Ximen MRT exit 6 and on the road behind the entrance to the Ximending night market, yet extremely quiet. The staff patiently entertained our enquiries about travel plans and we loved the free nougat samples at the front desk. The minibar basic but FOC. The only complaint is that the bathroom counter in their dual queen room was a little cramped - I should have upgraded to the premier dual queen.
Dear Grace Thank you for taking your time to review us in detail. We are glad that you enjoyed most of the facilities and services. It is truly encouraged and delighted by receiving positive feedback like yours. In addition, we notice you are not like the bathroom in Dual Queen Room, we hope you were enjoy to stay in Premium Dual Queen Room next time when you back to Taipei. We look forward to welcoming you back again soon. Sincerely yours, WESTGATE HOTEL 永安棧
Excellent”
Travelling with my parents and sister. Cons: View sucks but since we only stay at hotel just to sleep, I suppose it didn't matter much to my mum, sis and me. My dad is an early riser so I guess he just have to make do with seeing the building next to us. Pros: Location is fantastic and near to train station so going to night markets is super easy. Staff at Westgate is friendly, polite, always with a smile and very considerate towards elderly. I never see housekeeping done in an hour before. Went for breakfast at 8.30am and was pleasantly surprised to see my room made up at 9.30am. Soundproofing was excellent as well. Will surely stay again if time and money allows.
Dear Siew Thank you for taking your time to review us in detail. We are glad that you enjoyed most of the facilities and services. It is truly encouraged and delighted by receiving positive feedback like yours. We look forward to repeating the "WESTGATE HOTEL Experience" whenever your travels bring you back to Taipei. Sincerely yours, WESTGATE HOTEL 永安棧
Hard bed and lack of full length mirror”
Location was very good, walking distance to shopping and train station was just at doorstep. Staff was also very helpful. However, bed was uncomfortably hard and the room could do with a full length mirror ( to try on all the clothes bought) and more space for hanging clothes as there was no wardrobe in the room.
Dear Carol Thank you for taking your precious time to share review with us, we are glad to hear you are enjoyed our convenient location and services, in addition, we are dismayed to read of your disappointing experience and are very sorry about that. We appreciate your feedback and apologize for the disappointment you experienced. Thank you again for taking the time to write. We looking forward to connecting with you soon. Sincerely yours, WESTGATE HOTEL 永安棧
Good location, comfortable stay”
The hotel is just 3 min walk away from Ximending station so the location is very ideal for those relying on public transport to move ard. The rooms are not huge but comfortable and clean. One of the better and newer hotels I've stayed in Ximending area. The breakfast spread is pretty good for a medium sized hotel like Westgate. The service standards are also commendable as the concierge gladly helped to store my luggage for a few days while I visited other cities in Taiwan. I would definitely stay at this hotel again!
Dear Angie Thank you very much for taking time to share via Agoda. We are honored to learn that our service and convenient location made you a positive stay. Truly appreciate your support and we will love to see you once again for another wonderful stay. Sincerely yours, WESTGATE HOTEL 永安棧
A gem in Ximending”
Hotel is located in Ximending and right next to a MRT exit. Hotel is very clean, chic and super comfy. Its located adjacent to PartyWorld, and has many food options since its slap right in the middle of XMD. Breakfast selection is delightful with relatively good spread of western and eastern options. I'd chose this hotel again in a heartbeat!
Dear Cheng Thank you so much for your very kind words about WESTGATE HOTEL. It is so important for us to hear your feedback in order for us to continually improve our services and the overall quality of the hotel. We are glad to note that you enjoyed the design, convenient location and good service. Thank you once again for choosing WESTGATE HOTEL and sharing your kind words and generous recognition. Our entire team absolutely look forward to welcoming your return soon. Sincerely yours, WESTGATE HOTEL 永安棧
Perfect Location & Great Service”
It is very good Location. It take few steps from the Ximending Night Market which is very good place to find good thing to eat. Also it is very near to Subway and bus station. Breakfast is good but not great. Facility a bit small but it is OK
Dear Nattawoot Thank you very much for choosing WESTGATE HOTEL for your recent stay in Taipei. We also appreciate your valuable comments on Agoda. We are delighted to hear that the overall quality of your stay was excellent. We are especially pleased to know that you were satisfied with the hotel location and services. Thank you for the recognizing and we do hope that the attentive service has made your travel experience more memorable. Thank you again for staying at WESTGATE HOTEL. We look forward to meeting you again in the near future. Sincerely yours, WESTGATE HOTEL 永安棧
Great place to stay in Taipei”
Location is very convenient as it is in the Ximending area. My children go down to buy snacks even at night. Most staff are courteous and helpful. They even provided us bottled water before we left for our tours. Housekeeping staff were very efficient and replenished our supplies and drinks daily. Special shoutout to Vera and Yang Ling who kept our room clean during our stay. Would highly recommend this place and will definitely stay here again.
Dear Naomi Thank you for choosing Westgate Hotel as your home in Taipei. We truly appreciate you take time to leave your precious comment. We were so pleased that you enjoyed our room arrangement, amenities and service. Our ultimate goal is to make every stay as a wonderful experience and we are committed to delivering it. Once again, thank you for sharing your experience with others and we highly expect your next stay with us. Regards, Westgate Hotel Team
Definitely a good stay”
Location is superb (near Ximending area), staff conversant in English. When I checked in, asked for assistance to make reservation for Starbucks and Mitsui as I arrived late in evening and only going to be in Taipei for short while, the guy who checked me in was not only friendly but managed to help us make a reservation to Starbucks on the 3rd day! The room was also clean and spacious. Definitely going to come back to stay if I visit Taipei again
Dear Elaine: Thank you for choosing to stay at WESTGATE HOTEL for your visit and taking the time to complete our survey. We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting the satisfactory service delivered by the staff. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience. Once again, thank you for staying at WESTGATE HOTEL and giving us the opportunity to serve you. We hope you had a fabulous time in this vibrant and culturally rich city. We look forward to welcoming you back in the near future. Best Regards. WESTGATE HOTEL 永安棧
Lot's of family”
We have had better accommodation. Pros: location adjacent to Ximen Area with pedestrian streets and many restaurant; modern hotel, clean and quiet. Cons: we have been given a room with no window on the 2nd floor giving directly on the lobby with noise during the day time; breakfast is so so and congested. Overall, we won't probably return there for our future stay in Taipei.
Dear Francois: We are regret to learn about your disappointment of your current stay. It is absolutely not what we wanted for you to experience and we are glad to get your feedback regarding your preference of room. We noticed your comment in your personal profile while we were receiving your feedback. We will arrange your room on the higher floor when your future stay. Thank you again for your time to comment. We looking forward to seeing you again in the near future. Best Regards. WESTGATE Hotel 永安棧
Mother and Daughter trip”
Excellent location and service. Very near to shops and eateries and the hotel provided a cool respite from all the activity outside. Mum’s luggage lock was jammed and service attendant was attentive and extremely helpful and assuring. We changed 3 different rooms due to travelling out of Taipei and returning earlier. All bookings via Agoda went through through smoothly and hotel provided seamless transfer of luggage. The pineapple tarts, served in the rooms as a welcome snack, was one of the best and we bought some home, preferring it over Sunny Hills & Chiade. The breakfast area was narrow and food variety was sufficient but unchanged over the 5 days. May be a good idea to vary a couple of items in the breakfast menu daily? Overall lovely stay. Mum was happy.
Dear ELSIE: Thank you for taking the time to share your wonderful comments with us following your recent stay at WESTGATE Hotel. We are pleased to learn that you were satisfied with the hotel's services. Your compliments have been passed along to the entire hotel team, and we are all very proud that we were able to contribute in making your trip to Taipei an enjoyable one. Your feedback is highly appreciated, and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. We look forward to the pleasure of welcoming you back to the hotel for another memorable stay in the near future. Yours sincerely, WESTGATE Hotel 永安棧
Good location and clean hotel”
The location was great. As soon as you step out of the lobby few steps is the famous ximending market... very close to the station... lively area. So many restaurants and shops and bubble tea places....
Dear Pedregosa Thank you for taking your precious time to share your review with us. We are glad to know that you have made the most of our convenient location during your stay with us. Your valued feedback on our hotel interior are well received, please rest assured that the team and I will take them into consideration in future development plan. We very much look forward to the opportunity to serve you again soon! Sincerely yours, WESTGATE HOTEL 永安棧
Good location, helpful staff, clean and comfortable room, tasty breakfast”
All the staff at the counter, door side and cleaner lady namely, Winnie are very helpful and friendly. Great location and fantastic breakfast. However, the lady stood at the entrance to the restaurant was attracted or say her attention was diverted by a foreigner man in front of me and even omitted to ask my room number. Hope she can be more professional when she is on duty and treat all the guest fairly.
Dear Mee Thank you for taking your precious time to write a review. We are glad to note that you enjoyed the design, convenient location and good service. But also we are dismayed to read of your disappointing experience and are very sorry about that. We appreciate your feedback and apologize for the disappointment you experienced. Thank you again for taking the time to write. We looking forward to welcoming with you again soon. Sincerely yours, WESTGATE HOTEL 永安棧
Kid Friendly Hotel”
Location of this hotel is great, upon checked in, counter staff passed us 2 magnetic boards with shapes, a kid pleaser and we were super grateful for it! It entertained my kids throughout meal times. Was very impressed by their weplay option to rent toys for free during our stay. Though we didn’t get a chance to use this, it was indeed a good feature for families bringing children. Room was very clean and the mini bar was completely complimentary. Breakfast choices was varied and good for both adults and kids. Will definitely stay here again.
Dear Huipeng: Thank you so much for your very kind words about WESTGATE HOTEL. It is so important for us to hear your feedback in order for us to continually improve our services and the overall quality of the hotel. We are glad to note that your kids enjoyed the magnetic boards and rooms. Thank you once again for choosing WESTGATE HOTEL and sharing your kind words and generous recognition. Our entire team absolutely look forward to welcoming your return soon. Sincerely yours, WESTGATE HOTEL 永安棧
Great location, excellent staff”
The hotel is a few meters away from Ximen shopping area and exit 6 of the Metro train but it’s still distant that it has a quiet, relaxing vibe after a long day of shopping, walking and sightseeing. Room is smallish but surprisingly complete in amenities and always clean. I was just surprised we had a very small window and the view was not very nice, an old ruined building. The staff were all very friendly and helpful especially when I needed help at the Business Center and in calling the driver of our airport transportation bec he was running late. I would definitely be staying again at Westgate on our next Taipei trip.
Dear Carmelita Thank you very much for taking your precious time to share review with us, we are honored to learn that our service and convenient location made you a positive stay. Your valuable comments had been informed to the higher management team for further improvement plan. Truly appreciate your support and we will love to see you once again for another wonderful stay. Sincerely yours, WESTGATE HOTEL 永安棧
Short getaway”
The location is convenient, less than 5 mins walk from ximen mrt station. The staffs are helpful. The breakfast variety may not be much but still is acceptable, and there is a lot of food within the location.
Dear Guest: Thank you so much for making WESTGATE HOTEL your home away from home during your trip. We are thrilled by your wonderful review and comments, and especially pleased that you enjoyed our service and breakfast and location of the hotel. Thank you once again. We hope that you will be returning soon for next trip, as we cannot wait to have you back. . Best Regards. WESTGATE HOTEL 永安棧
NICE & CONVENIENT HOTEL”
This hotel is very good and easy to access via MRT. I will definitely book this hotel again.
Thank you for taking the time to share your review with us. It’s a great delight to know that you’ve enjoyed your stay in our hotel - from our location in the heart of Ximen district and great services by our team. Your wonderful review will be shared with our team; as an encouragement for us to continue reaching for higher milestone in guest satisfaction. Once again, thank you for your kind patronage and your valuable time to write the review. It will be our pleasure to welcome you to WESTGATE Hotel again soon. Yours sincerely, WESTGATE Hotel 永安棧
Best Hotel in Ximending”
The location is awesome. Room was clean and comfortable. Breakfast spread was pretty decent. My 1st choice in Ximending.
Dear Charlene: Thank you so much for your generous compliments and feedback. We appreciated having you at WESTGATE HOTEL, and our staff will be encouraged after hearing that you had an amazing trip. We wish you safe travels and look forward to welcoming you back. Kind regards, WESTGATE HOTEL 永安棧