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WESTGATE Hotel (Quarantine Hotel)
WESTGATE Hotel (Quarantine Hotel)
WESTGATE Hotel (Quarantine Hotel)
WESTGATE Hotel (Quarantine Hotel)
WESTGATE Hotel (Quarantine Hotel)
WESTGATE Hotel (Quarantine Hotel)
WESTGATE Hotel (Quarantine Hotel)

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8.6

Excellent

6,053 reviews

6,053 reviews

Housekeeping253
Breakfast113
Shops63
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Ximending Night Market

50 m

Tien-Ho Temple

100 m

Ximending Shopping District

110 m

Vigor Bakery Ximen

120 m

The Red House Market for Artists & Designers

150 m

Popular landmarks
Ximending

360 m

Longshan Temple

1.1 km

Chiang Kai-Shek Memorial Hall

1.6 km

Shi Lin Night Market

5.2 km

Taipei 101

5.8 km

Closest landmarks
Party World

90 m

MATSUMOTOKIYOSHI

160 m

The garden

180 m

Tattoo Street

200 m

Ximending Walking District

200 m

WESTGATE Hotel (Quarantine Hotel)

No.150, Sec. 1, Zhonghua Rd, Ximending, Taipei, Taiwan - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ximending, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Taipei 101. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Located in heart of Taipei

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."

Facilities

Transport to airport

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Exercise area

Hot tub

Luggage storage

Breakfast [free]

Your dates are popular among travelersPopular destination! Properties in Taipei are being booked every minute!
Value for money8.0
Distance to city center2Km
Location rating9.6
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport5.0 km

Rooms available at WESTGATE Hotel (Quarantine Hotel)

Excellent
Room comfort & quality

8.5

Premier Double
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
City View Premium Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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City View Premium Double
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premier Dual Queen
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Premier Twin
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Grand Suite Double
...
  • Room size: 37 m²/398 ft²
  • City view
Enter dates to see prices
Deluxe One Queen Bed
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Grand Suite Twin
...
  • Room size: 37 m²/398 ft²
  • City view
Enter dates to see prices
Executive Suite
...
  • Room size: 37 m²/398 ft²
  • Shower
Enter dates to see prices
Dual Queen
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does WESTGATE Hotel (Quarantine Hotel) have a hot tub?

A hot tub is one of the facilities available at WESTGATE Hotel.

What time is check-in and check-out at WESTGATE Hotel (Quarantine Hotel)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to WESTGATE Hotel (Quarantine Hotel)?

WESTGATE Hotel (Quarantine Hotel) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1800 TWD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service.

Is breakfast offered at WESTGATE Hotel (Quarantine Hotel)?

Start your mornings right, with the continental and buffet breakfast options offered at WESTGATE Hotel (Quarantine Hotel). Adults can enjoy breakfast offered with an additional charge of 462 TWD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at WESTGATE Hotel (Quarantine Hotel)?

WESTGATE Hotel (Quarantine Hotel) features an on-site restaurant for your dining convenience. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at WESTGATE Hotel (Quarantine Hotel)?

Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for in-house planning and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at WESTGATE Hotel (Quarantine Hotel)?

On-site venues and convenient event services make WESTGATE Hotel (Quarantine Hotel) an ideal choice for hosting meetings. The venue available at the hotel can accommodate up to 12 people. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at WESTGATE Hotel (Quarantine Hotel)?

WESTGATE Hotel (Quarantine Hotel) does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to WESTGATE Hotel (Quarantine Hotel)?

The closest train, metro, or bus station is Ximen Metro Station, 100 m away from WESTGATE Hotel (Quarantine Hotel).

What restaurants are nearby WESTGATE Hotel (Quarantine Hotel)?

Restaurants including White Wood House, Jin Xuan Spare Rib and Cheng Dou Carambola Ice are popular in WESTGATE Hotel (Quarantine Hotel)’s neighborhood which is known as Ximending.

What popular shopping places are close to WESTGATE Hotel (Quarantine Hotel)?

Located in the Ximending area, WESTGATE Hotel (Quarantine Hotel) is close to great shopping choices like Ximending, Vigor Bakery Ximen and The Red House Market for Artists & Designers.

What are popular attractions near WESTGATE Hotel (Quarantine Hotel)?

Guests at WESTGATE Hotel (Quarantine Hotel) can easily visit Tien-Ho Temple, Ximending Shopping District and Tianhou Temple located in the Ximending area.

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See map

Explore the neighborhood

What people love about WESTGATE Hotel (Quarantine Hotel)

  • 8.8

    Excellent

    "Temperature check when entering the hotel every time which is good."

    Terellie

    |

    October 26, 2020

  • 9.6

    Exceptional

    "One of the best-located hotels in Taipei."

    Martin

    |

    August 16, 2020

  • 7.6

    Very good
    Cleanliness

    "Very clean."

    Mark

    |

    July 2, 2020

Property ranking|Compared to 1,973 Taipei properties
See all rankings
Location score
9.6/10
Room comfort score
8.5/10
Cleanliness score
8.9/10
Service score
8.9/10
Better than
98
%
of Taipei properties
Better than
95
%
of Taipei properties
Better than
91
%
of Taipei properties
Better than
88
%
of Taipei properties
Overall rating:

8.6

Excellent
6,053 reviews
Cleanliness
8.9
Facilities
8.1
Location
9.6
Read all reviews >
What travelers say they love:
Location is superb and staff are friendly though.
JOANN from Singapore
Couple
More about WESTGATE Hotel (Quarantine Hotel)

More about WESTGATE Hotel (Quarantine Hotel)

WESTGATE Hotel (Quarantine Hotel)

Get the most from an urban escape in Taipei when you book a room at WESTGATE Hotel (Quarantine Hotel). Located right in the city center, WESTGATE Hotel (Quarantine Hotel) saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at WESTGATE Hotel (Quarantine Hotel) thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at WESTGATE Hotel (Quarantine Hotel). A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! WESTGATE Hotel (Quarantine Hotel) has a selection of cuisine types including halal options. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at WESTGATE Hotel (Quarantine Hotel), with their exclusive service.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the hot tub, located right at the hotel. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Experience Taipei like a true local. An afternoon of browsing the works at National Palace Museum located 7.7 km away can familiarize you with the local art scene. Don't forget to stop by Chiang Kai-Shek Memorial Hall located 1.5 km away, where everyone who visits Taipei wants to have their photo taken.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 94% of the city's other accommodations.
Ranking higher than 98% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

273 mentions

Housekeeping

243 mentions

Internet

43 mentions

Food & Dining

34 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Ticket services

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Grocery delivery
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Transport to airport

Available in all rooms

  • Carpeting
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Free tea
  • Internet access – LAN
  • Non-smoking
  • Towels
  • TV
  • Wi-Fi
Food and dining
Breakfast options
  • Asian
Location
No.150, Sec. 1, Zhonghua Rd, Ximending, Taipei, Taiwan
Exceptional
Location

9.6

Airports

  • Taipei Songshan Airport (TSA)
    5.0 km 23 min drive
  • Taiwan Taoyuan International Airport (TPE)
    27.9 km 41 min drive

Public transportation

  • Ximen Metro Station
    110 m 1 min walk
  • Beimen Metro Station
    770 m 10 min walk

Hospital or clinic

  • MATSUMOTOKIYOSHI
    160 m

Shopping

  • Shi Lin Night Market
    5.2 km

Convenience store

  • 7 Eleven
    220 m 6 min drive

Cash withdrawal

  • ATM
    140 m 3 min walk
What's nearby

Popular landmarks

  • Ximending
    360 m
  • Longshan Temple
    1.1 km
  • Chiang Kai-Shek Memorial Hall
    1.6 km
  • Shi Lin Night Market
    5.2 km
  • Taipei 101
    5.8 km
  • Elephant Mountain (aka Nangang District Hiking Trail)
    6.9 km
  • Raohe Night Market
    7.1 km
  • National Palace Museum
    7.7 km
  • Taipei Zoo
    8.9 km
  • Beitou Public Hotspring
    10.5 km

Nearby landmarks

  • Ximending Night Market
    50 m
  • Party World
    90 m
  • Tien-Ho Temple
    100 m
  • Ximen Metro Station
    110 m
  • Ximending Shopping District
    110 m
  • Vigor Bakery Ximen
    120 m
  • The Red House Market for Artists & Designers
    150 m
  • Ximen Red House - Ximending
    160 m
  • MATSUMOTOKIYOSHI
    160 m
  • Tianhou Temple
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • The minimum age required to check in is 20 years.
  • Children 7-12 years old will be charged TWD 800 when using existing bedding. For Standard No Window, Deluxe One Queen Bed, Dual Queen and Premier Dual Queen, guests 7 years and older are considered as adults.
  • Extra bed is available upon request for certain room types. Please refer to the individual room descriptions for more information.
  • Baby cot is available in all rooms except for Deluxe room type at no additional charge. Advance booking is requested and needs to be confirmed by management.
  • Premier Twin and Premier Double are individually designed. The exact room will be allocated randomly upon check-in.
  • Guest must be 20 years of age or older to reserve a room. Guests under the age of 20 must be accompanied by an adult.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1800 TWD
  • Distance from city center2Km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)462 TWD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 121
  • Room voltage110
  • Year property opened2012
  • Most recent renovation2019
Property announcements

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Reviews of WESTGATE Hotel (Quarantine Hotel) from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.1
Location9.6
Room comfort and quality8.5
Service8.8
Value for money8.0
High score for Taipei
Rating
9+ Exceptional (1,509)
8-9 Excellent (1,263)
7-8 Very Good (956)
6-7 Good (213)
<6 Below Expectation (156)
Time of the year
Mar - May (1,151)
Jun - Aug (1,054)
Sep - Nov (1,012)
Dec - Feb (880)
All guests (6,053)
All room types
All languages

Show reviews that mention 

Showing 4,097 verified guest comments
12345
9.7
Exceptional
YiLing from Singapore
Couple
Premier Double
Stayed 6 nights in March 2015

a wonderful stay ”

1) a very good location in the heart of Ximending. 2)the bathroom shower mixer, has a lot of special function which gives me a luxurious shower experience. 3)the staffs services were excellent.

It was simply a very good stay. Westgate was so conveniently located in the heart of Ximending, which makes shopping and dining in ximending so accessible. What surprises me further, which I enjoyed during my stay, was the bathroom shower mixer which has alot of special functions, which makes my shower each time, a luxurious experience. Next, is the services provided by the hotel staffs. They were very professional. When my friend came to leave a luggage over for me, they make proper arrangements for me to receive the luggage. After which, when I leave another luggage for someone to pick up at the counter, they will make sure the one who picked up my luggage was my friend and was polite to my friend by helping her to handle the luggage. Another incident is when the staffs recommend places for us to go visit at taipei. Lastly, when we needed a transport cab, the staffs will hail the cab for us and record the cab vehicle number for us. I will definitely continue to stay in Westgate each time when I return to taipei.

Reviewed March 14, 2015

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9.7
Exceptional
Kwek from Singapore
Family with young children
Dual Queen
Stayed 5 nights in December 2013

Superb hotel with fantastic location and service”

Location, cleaniness, newly furnished rooms

The experience was great throughout our five nights stay. I will list down my main observations during my stay. Location Smacked in the heart of Ximending and a few steps from Ximen MRT exit 6, the location is simply great. My family was always just a few minutes walk from good food and shopping. The famous Ah Zong mee sua was also less than 5 minutes walk away. Room We stayed in the family room with two queen beds. Room was spacious and enough to fit one extra baby cot. Furnishing is modern and most importantly, room is clean. All amenities expected are available. I loved the fact that I have access to fast WiFi in my room with strong signal. Always a plus when you need internet to do your last minute research. The only down side is probably the inability to lock and WC and shower glass doors. I am really nitpicking here. Food The breakfast is decent with international spread. The supply of yogurt drink was a neat touch. We had our breakfast there for 5 days with enough variety of food so as not to get sick of it. Waiter was also thoughtful in making proper seating arrangements for us. Service Hotel staff is very friendly. The doorman who opened the door for us is extremely thoughtful, asking us to mind the slippery floor outside as it was raining throughout my stay in Taipei. Counter staff was also prompt in booking our taxi to the airport on the last day, and even told us the exact fare (NT$1000), saving us the trouble of haggling with the cab driver. FYI, our fare from airport to hotel was NT$1100. Westgate is definitely the choice hotel and left my family with good memories of our trip to Taipei. We would wholeheartedly recommend this hotel to anyone travelling as a family.

Reviewed December 23, 2013

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9.2
Exceptional
Grace from Malaysia
Family with teens
Premier Double
Stayed 6 nights in July 2019

Fantastic base for Ximending”

Westgate Hotel is the perfect hotel if you plan to make Ximending your base when in Taipei. The location is unbeatable as it’s only 30m from Ximen MRT exit 6 and on the road behind the entrance to the Ximending night market, yet extremely quiet. The staff patiently entertained our enquiries about travel plans and we loved the free nougat samples at the front desk. The minibar basic but FOC. The only complaint is that the bathroom counter in their dual queen room was a little cramped - I should have upgraded to the premier dual queen.

Reviewed July 18, 2019

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Dear Grace Thank you for taking your time to review us in detail. We are glad that you enjoyed most of the facilities and services. It is truly encouraged and delighted by receiving positive feedback like yours. In addition, we notice you are not like the bathroom in Dual Queen Room, we hope you were enjoy to stay in Premium Dual Queen Room next time when you back to Taipei. We look forward to welcoming you back again soon. Sincerely yours, WESTGATE HOTEL 永安棧

Responded July 19, 2019
WESTGATE Hotel (Quarantine Hotel)
9.0
Exceptional
Sng from Singapore
Family with young children
Stayed 5 nights in June 2015

Good Hotel, Great Location”

Comfort, Convenience, Caring

I did much homework before deciding on Westgate, and my efforts paid off. Westgate is a new hotel with new furnishing and definitely a great stay for my family. I got a grand suite which was quite spacious for me and my 2 daughters (5 & 8) while my wife and mother-in-law took another grand suite. The hotel is very near the train station, although we did not take the train most of the time, as taxi was very convenient and affordable. The hotel is right in Ximending area which allowed us to try out all sorts of interesting food and do quite a bit of shopping. My daughter suffered from a bad toothache on the Saturday while we were there, and the hotel staff was helpful to help us call up dental clinics to arrange for urgent appointment. I thought that was very kind of them. It would have been great if the dental clinic which we were referred did not turn us away (the assistant said that they were fully booked for the day). Luckily, we found another decent dental clinic nearby. But still thankful for the help that the hotel staff provided.

Reviewed June 21, 2015

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9.0
Exceptional
Irene from Singapore
Solo traveler
Premier Double
Stayed 3 nights in October 2013

Fantastic service, location and rooms”

Service, location, comfortable room

Would definitely recommend this hotel to anyone....which I already have, to many of my friends. It's not the first time I've traveled to Taipei. But for this trip, my friends were first-timers and they preferred a reasonably priced hotel, in a convenient touristic location. So, I picked this hotel simply based on the pics, the price and the location description in Agoda. For a frequent biz traveler, and someone who generally prefers boutique hotels for vacation, I was naturally skeptical....ie. good things don't come cheap So, when I arrived at the hotel, I was overjoyed. Just looking at the entrance, I knew this is a right choice. The lobby and rooms were very new and tastefully modern. Whilst you can't expect the size and space of a 5-star hotel, it's quite comparable, especially for the decor. Wifi works perfect and the mattress was plush. The hotel is indeed very conveniently located. It's right smacked in the heart of Ximending action. Just round the corner, it's the famous Ah Zong rice noodles. Other famous Ximending eateries are just 5-10mins walk away. For those who are adventurous, the subway station is just 2mins walk away. Taxi is in abundance just right in front of the hotel. Most of all, I must commend the staff for their world class attentiveness. All our questions and restaurant reservations are just a phone call away. Whenever we arrive at the lobby, we are presented with detailed instructions and info of the places we enquired about. They really spared no effort in ensuring our stay is an absolutely joy. This hotel is definitely value for money and the staff makes it memorable.

Reviewed November 16, 2013

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9.2
Exceptional
Tan from Singapore
Couple
Deluxe One Queen Bed
Stayed 3 nights in February 2019

One of the best hotel in Ximending ”

3rd time stay in this hotel ! Always prefer hotel nearby mrt, Westgate is most near Ximending station, very convenient to travel by mrt in Taipei. Beside this, hotel cleanliness and hotel friendly staffs is also another reason for you to come back this hotel. We will be back again. (P/s: One of the weak point for this hotel is, their soundproof is quite weak, we can always hear guests, hotel staffs talk or move stuff outside of our room, I hope hotel can improve their soundproof soon. Try not to stay at room 1014 this room we stay is opposite staff lift n next to exit door, can hear the lift n exit door open/close sound very clear !!)

Reviewed February 16, 2019

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Dear Mr. / Ms. Tan: Thank you very much for taking time to share via AGODA. We are honored to learn that our convenient location made you a positive stay. Your valuable feedback will be a motivation for our team to strive for greater service. Truly appreciate your support and we will love to see you once again for another wonderful stay. Best Regards. WESTGATE Hotel 永安棧

Responded February 17, 2019
WESTGATE Hotel (Quarantine Hotel)
10.0
Exceptional
Patricia from Singapore
Couple
Dual Queen
Stayed 2 nights in April 2013

Fantastic experience with awesome service.”

Clean room, good services and friendly staffs.

Westgate hotel is one of those high class and luxury hotel. This was our first experience with them and we would definitely choose westgate again in future. From entering the hotel, to check in, room service, check out and airport transfer, we were served professionally and greeted with friendly staff. Westgate placed great efforts in ensuring great customer service and we really appreciate that. Location was just beside the metro station, very convenient. Room wise, we stayed in dual queen for 4 pax, it's spacious, clean and comfortable. We have no complaints at all for westgate hotel. Everything was perfect. Highly recommended to those who seek professionalism in hotels, a great 5 star hotel indeed.

Reviewed April 09, 2013

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9.3
Exceptional
LAI from Singapore
Solo traveler
Premier Twin
Stayed 2 nights in July 2014

highly recommendable hotel in Ximengding”

location, service and professional

My first time staying at Westgate, 2 night stay in early Aug. I had previously stayed in other hotels in the same area, and Westgate is the best so far. Ximengding is always crowded with people, but the walkway in front of this hotel remained quiet and clear of crowd. Staffs whom I met are professional and give good recommendations. Since I am on business trip, transportation arrangement and direction advise is very important. Internet is fast in my room. Food varieties during breakfast buffet is reasonable and tasty...they even serve brewed wolfberry tea on my days. Overall a hotel which provide what I need as a business and leisure traveller. Definitely come back to this hotel on my next trip to Taipei!

Reviewed August 12, 2014

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8.8
Excellent
Ngiam from Singapore
Group
Premier Dual Queen
Stayed 5 nights in October 2017

Best location”

The hotel staff are all very friendly and helpful. They speak English well too. It is located around the corner of Ximending mrt station (exit 6). Exit 6 comes with escalator and elevator so it is very convenient for travellers who have luggage. There are many shops and eateries nearby and diagonally opposite is the FE21' 遠東百貨 with Jason supermarket, bakery and Japanese restaurant at the basement. I will definitely recommend Westgate Hotel to my relatives and friends who are visiting Taipei.

Reviewed October 17, 2017

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9.0
Exceptional
Keny from Australia
Couple
Deluxe One Queen Bed
Stayed 2 nights in May 2015

Best hotel in Ximending”

Modern, friendly staff, location

I stayed there for 2 nights with my wife and we loved this hotel. Friendly staffs always welcome you when you step into the hotel. We have got upgrade to a bigger room and we love the modern setting in the hotel. We have read comments about the breakfast but we found the breakfast is not as bad as the other traveller's comments. Well done Westgate! The only serious issue we have experienced is the bedframe is larger than the mattress(King size mattress), I got hurt on my knees twice and my wife once moving around the bed, other than that, everything is perfect! We want to go back to Westgate hotel with kids this Xmas but all rooms are fully booked, what a pity! I will have to try another hotel via Agoda.com. If you are looking at this hotel and I highly recommend it to you and book it with no regret.

Reviewed May 04, 2015

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9.2
Exceptional
Rimau from Malaysia
Family with teens
Premier Dual Queen
Stayed 3 nights in April 2016

Good location. Friendly staff. Well equiped room.”

I think that was one of the best hotels I have ever stayed, on the price I paid. Staff were very friendly, including the bellboy, the front desk staff and the housekeeping staff. Only the restaurant staff may need to have more smiles on their faces, but they were quick in clearing used plates and cups etc though. Room was very well equipped and the beds were very comfortable. It was well equipped and the housekeeping was very good, cleaning our room and replenished used items without any issue everyday. The only issue may be that the lighting was not sufficiently bright. Another thing I wish to suggest is that since it was a room for 4pax, more privacy could be done for the bathroom and toilet. The hotel has a small but nice gym with a coin operated laundry next to it. On the lobby of every floor it has a display screen showing trailers of movies besides advertisement. Breakfast was reasonable with sufficient variety for us. Only suggestion was that the egg could have been changed between omelet, fry eggs and scramble egg. Location wise, nothing to complain as it was just next to an MRT station with plenty of taxis waiting in front of the hotel. Ximending shopping zone is just next to it and the famous Red House is just across the road. Just to highlight that, as for most of the hotels in Taipei, the hotel does not have a parking area neither a covered front porch. You will have to prepare your own umbrella to get out of your car if it is raining. But the hotel provides umbrella if you want to get out of the hotel though. As your car will have to stop at the roadside which is about 30feet from the hotel main door, you will have to prepare to carry your luggage as the bellboy only wait in the hotel main door. Alternatively you run into the hotel to call the bellboy out to help. Overall, I love the hotel and it is highly recommended.l.

Reviewed May 01, 2016

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9.2
Exceptional
SARAH from Philippines
Family with teens
Stayed 2 nights in February 2018

Exceptional”

1. Location- very accessible. Ximen station is just around the corner, 2 minutes walk from hotel (right side). Taxis are available outside of hotel. Many shops within walking distance. Taipei main station is few minutes away (by car). 2. Staff - were very accommodating, they helped me with just about anything, such as translating the english name of our destination/s to chinese- making it so much easier for us to communicate with the taxi driver. 3. Wheelchair- i'm with my 86 yr old mom (and my sister), and was able to request for a wheelchair, which they allowed to be brought outside the hotel for free - that was a HUGE help for my mom, especially going around the vast area of Palace Museum and Chiang Kai Sek. 4. Housekeeping- our room was kept clean and comfortable for a good night sleep after a full day private tour.(we booked a Grand Suite Twin) 5. Wifi - connection in our room was fast. 6. Complimentary breakfast was included, but, buffet has too few choices. Overall, would definitely recommend Westgate to friends.

Reviewed March 10, 2018

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9.2
Exceptional
Amelia from Singapore
Group
City View Premium Double
Stayed 5 nights in November 2016

Great stay at Westgate!”

We had a very comfortable stay at Westgate during our family trip in December. Location was excellent- we were right next to the MRT exit at the heart of Ximending, where there were lots of good food and shopping options. Even so, the rooms were well soundproofed and we had a good rest every night. Hotel staff were very helpful in all our requests (even went out of the way go help us call/book an appointment for a place we were going to visit). Rooms were clean and service efficient! Could do with more variety for breakfast though. Overall, we enjoyed our stay at Westgate very much!!!

Reviewed December 04, 2016

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9.3
Exceptional
Jonas from Singapore
Family with young children
City View Premium Twin
Stayed 4 nights in August 2015

nice design hotel in the heart of Ximending”

location, decor and service.

We choose this hotel because it's near a train station at the heart of Ximending (where the cool kids hangs out) Hotel has a crazy falling chubby man mission-impossible style installation at the lobby ceiling. Instantly putting a smile on our faces during this gloomy typhoon weather. Rooms are very well decorated, modern greys, gorgeous lightings and open concept bathroom. Hotel serve up a modest spread of buffet breakfast and even extended their service hours till 11am due to overwhelming hotel guests. (Since everyone is basically stuck here for typhoon Soudelor) Since we had nothing to do, we indulge ourselves with breakfast and also explored the hotel. What we found within the hotel : self serve laundry and dryer, self serve ice dispenser, a humble gym and several meeting room and all floors has different installation art piece outside the lifts. Overall we can conclude that this newly renovated hotel is well-priced for medium budget traveller who appreciate art and modern decor. Also not forgetting the standard warm and sincere service attitude of all Taiwanese you get to expect in Taipei city.

Reviewed August 17, 2015

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9.7
Exceptional
Patricia from Singapore
Couple
Deluxe One Queen Bed
Stayed 5 nights in July 2014

Superb Hotel with great service”

Classy and clean rooms, Good location, Polite staffs

This is my second stay with Westgate Hotel and I had to stay in this hotel again this time because of the really great experience staying with them the other time. As expected, the rooms are clean with big beds. Location is great, just beside ximen station, and close to all shopping areas nearby. Staffs were polite and helpful. Overall, still very satisfied with Westgate, although the prices were slightly steeper than the rest of the hotels nearby. The only things that needs improvement are that rooms were not really sound proof, and pillows were a little too soft.

Reviewed July 14, 2014

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9.7
Exceptional
GAN from Singapore
Business traveler
Premier Double
Stayed 2 nights in September 2014

A Preference Hotel in Taipei.”

Location. Friendliness of the hotel staffs. Cleanliness & Comfort.

Excellent. I stayed in Westgate for 2 nights and stayed in another 5 stars hotel (near to Daan MRT station) for another night. Comparing both hotels and the staying, I would prefer Westgate more than the latter one. I simply love the location of Westgate. The hotel staffs are very friendly and helpful. The comfort and cleanliness of the hotel is also one of the plus point. I would definitely stay in Westgate again for the next trip to Taipei.

Reviewed October 02, 2014

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9.2
Exceptional
Michael from Canada
Group
Premier Double
Stayed 5 nights in September 2017

Mid-tier price but worth the money due to location.”

What we booked: 2 x Premium Double rooms with WESTGATE Ximending for 5 nights. Good things to say about it: > Super-near the exit from train station (2 min from Ximen station Exit 6). > Great great location (Ximending is a shopping / touristy area) > Room has all standard items, some of which are well-thought out (e.g. cups and slippers are blue/red to prevent mix-up). Shampoo / soap is branded. > Breakfast has minor variation to its menu daily, which is good for multi-day stays. Cons: > No view with the room - tinted windows that can't see-through > Very poor soundproofing - I could hear people speaking in the corridor / beeping into their room, etc. > No central control in the room - switches to the various lights are located at 3 locations (entrance, left and right side of bed). > We booked the room for my mum's birthday (and informed them before the trip) but what we got was two small bottles of ~10 candies each. We booked through Agoda but not the cheapest room so I kind of expected more...

Reviewed September 24, 2017

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8.8
Excellent
Christine from Singapore
Family with young children
Dual Queen
Stayed 2 nights in November 2017

Hotel with superb location!”

We stayed at Westgate hotel when we stop by Taipei before moving off to other parts of Taiwan. Am really please with the location as we were just a few steps away from the train station exit and just a few steps away from the buzzling Ximending. It was raining the 2 days I was staying there, and it helps that I was so near to the shopping area; the kids could enjoy the comfort of the hotel while I head out for some shopping spree!

Reviewed March 08, 2018

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8.8
Excellent
Kah from Singapore
Business traveler
Stayed 1 night in August 2017

Best location in Ximending ”

I have tried several hotels in Taipei and Westgate rules for Ximending. The location is unbeatable and the closest to the subway entrance. The busy shopping area is just behind the hotel. Rooms like excellent and well kept, counter staff friendly and efficient. Price has inched up over the past two years but still affordable for weekdays.

Reviewed August 19, 2017

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9.6
Exceptional
Ruby from Philippines
Family with teens
Premier Dual Queen
Stayed 5 nights in March 2018

Great Hotel in Ximending area”

WESTGATE Hotel is one of the best hotel experience we've had in our travels. The location is perfect and the room is just wonderfully laid out. They thought of everything a traveler would need during their stay --- room size is great and super clean, checking in and out is a breeze and the location is fantastic. Service is topnotch and the staff are always pleasant. They were just very strict with the 12 noon check out (not even a 30 minute window was allowed) -- can't blame them if they are always fully booked. We will definitely stay here when we come back. I highly recommend Westgate Hotel.

Reviewed March 13, 2018

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