a wonderful stay ”

It was simply a very good stay. Westgate was so conveniently located in the heart of Ximending, which makes shopping and dining in ximending so accessible. What surprises me further, which I enjoyed during my stay, was the bathroom shower mixer which has alot of special functions, which makes my shower each time, a luxurious experience. Next, is the services provided by the hotel staffs. They were very professional. When my friend came to leave a luggage over for me, they make proper arrangements for me to receive the luggage. After which, when I leave another luggage for someone to pick up at the counter, they will make sure the one who picked up my luggage was my friend and was polite to my friend by helping her to handle the luggage. Another incident is when the staffs recommend places for us to go visit at taipei. Lastly, when we needed a transport cab, the staffs will hail the cab for us and record the cab vehicle number for us. I will definitely continue to stay in Westgate each time when I return to taipei.

Superb hotel with fantastic location and service”

The experience was great throughout our five nights stay. I will list down my main observations during my stay. Location Smacked in the heart of Ximending and a few steps from Ximen MRT exit 6, the location is simply great. My family was always just a few minutes walk from good food and shopping. The famous Ah Zong mee sua was also less than 5 minutes walk away. Room We stayed in the family room with two queen beds. Room was spacious and enough to fit one extra baby cot. Furnishing is modern and most importantly, room is clean. All amenities expected are available. I loved the fact that I have access to fast WiFi in my room with strong signal. Always a plus when you need internet to do your last minute research. The only down side is probably the inability to lock and WC and shower glass doors. I am really nitpicking here. Food The breakfast is decent with international spread. The supply of yogurt drink was a neat touch. We had our breakfast there for 5 days with enough variety of food so as not to get sick of it. Waiter was also thoughtful in making proper seating arrangements for us. Service Hotel staff is very friendly. The doorman who opened the door for us is extremely thoughtful, asking us to mind the slippery floor outside as it was raining throughout my stay in Taipei. Counter staff was also prompt in booking our taxi to the airport on the last day, and even told us the exact fare (NT$1000), saving us the trouble of haggling with the cab driver. FYI, our fare from airport to hotel was NT$1100. Westgate is definitely the choice hotel and left my family with good memories of our trip to Taipei. We would wholeheartedly recommend this hotel to anyone travelling as a family.

Fantastic base for Ximending”

Westgate Hotel is the perfect hotel if you plan to make Ximending your base when in Taipei. The location is unbeatable as it’s only 30m from Ximen MRT exit 6 and on the road behind the entrance to the Ximending night market, yet extremely quiet. The staff patiently entertained our enquiries about travel plans and we loved the free nougat samples at the front desk. The minibar basic but FOC. The only complaint is that the bathroom counter in their dual queen room was a little cramped - I should have upgraded to the premier dual queen.

Good Hotel, Great Location”

I did much homework before deciding on Westgate, and my efforts paid off. Westgate is a new hotel with new furnishing and definitely a great stay for my family. I got a grand suite which was quite spacious for me and my 2 daughters (5 & 8) while my wife and mother-in-law took another grand suite. The hotel is very near the train station, although we did not take the train most of the time, as taxi was very convenient and affordable. The hotel is right in Ximending area which allowed us to try out all sorts of interesting food and do quite a bit of shopping. My daughter suffered from a bad toothache on the Saturday while we were there, and the hotel staff was helpful to help us call up dental clinics to arrange for urgent appointment. I thought that was very kind of them. It would have been great if the dental clinic which we were referred did not turn us away (the assistant said that they were fully booked for the day). Luckily, we found another decent dental clinic nearby. But still thankful for the help that the hotel staff provided.

Fantastic service, location and rooms”

Would definitely recommend this hotel to anyone....which I already have, to many of my friends. It's not the first time I've traveled to Taipei. But for this trip, my friends were first-timers and they preferred a reasonably priced hotel, in a convenient touristic location. So, I picked this hotel simply based on the pics, the price and the location description in Agoda. For a frequent biz traveler, and someone who generally prefers boutique hotels for vacation, I was naturally skeptical....ie. good things don't come cheap So, when I arrived at the hotel, I was overjoyed. Just looking at the entrance, I knew this is a right choice. The lobby and rooms were very new and tastefully modern. Whilst you can't expect the size and space of a 5-star hotel, it's quite comparable, especially for the decor. Wifi works perfect and the mattress was plush. The hotel is indeed very conveniently located. It's right smacked in the heart of Ximending action. Just round the corner, it's the famous Ah Zong rice noodles. Other famous Ximending eateries are just 5-10mins walk away. For those who are adventurous, the subway station is just 2mins walk away. Taxi is in abundance just right in front of the hotel. Most of all, I must commend the staff for their world class attentiveness. All our questions and restaurant reservations are just a phone call away. Whenever we arrive at the lobby, we are presented with detailed instructions and info of the places we enquired about. They really spared no effort in ensuring our stay is an absolutely joy. This hotel is definitely value for money and the staff makes it memorable.

One of the best hotel in Ximending ”

3rd time stay in this hotel ! Always prefer hotel nearby mrt, Westgate is most near Ximending station, very convenient to travel by mrt in Taipei. Beside this, hotel cleanliness and hotel friendly staffs is also another reason for you to come back this hotel. We will be back again. (P/s: One of the weak point for this hotel is, their soundproof is quite weak, we can always hear guests, hotel staffs talk or move stuff outside of our room, I hope hotel can improve their soundproof soon. Try not to stay at room 1014 this room we stay is opposite staff lift n next to exit door, can hear the lift n exit door open/close sound very clear !!)

Fantastic experience with awesome service.”

Westgate hotel is one of those high class and luxury hotel. This was our first experience with them and we would definitely choose westgate again in future. From entering the hotel, to check in, room service, check out and airport transfer, we were served professionally and greeted with friendly staff. Westgate placed great efforts in ensuring great customer service and we really appreciate that. Location was just beside the metro station, very convenient. Room wise, we stayed in dual queen for 4 pax, it's spacious, clean and comfortable. We have no complaints at all for westgate hotel. Everything was perfect. Highly recommended to those who seek professionalism in hotels, a great 5 star hotel indeed.

highly recommendable hotel in Ximengding”

My first time staying at Westgate, 2 night stay in early Aug. I had previously stayed in other hotels in the same area, and Westgate is the best so far. Ximengding is always crowded with people, but the walkway in front of this hotel remained quiet and clear of crowd. Staffs whom I met are professional and give good recommendations. Since I am on business trip, transportation arrangement and direction advise is very important. Internet is fast in my room. Food varieties during breakfast buffet is reasonable and tasty...they even serve brewed wolfberry tea on my days. Overall a hotel which provide what I need as a business and leisure traveller. Definitely come back to this hotel on my next trip to Taipei!

Best location”

The hotel staff are all very friendly and helpful. They speak English well too. It is located around the corner of Ximending mrt station (exit 6). Exit 6 comes with escalator and elevator so it is very convenient for travellers who have luggage. There are many shops and eateries nearby and diagonally opposite is the FE21' 遠東百貨 with Jason supermarket, bakery and Japanese restaurant at the basement. I will definitely recommend Westgate Hotel to my relatives and friends who are visiting Taipei.

Best hotel in Ximending”

I stayed there for 2 nights with my wife and we loved this hotel. Friendly staffs always welcome you when you step into the hotel. We have got upgrade to a bigger room and we love the modern setting in the hotel. We have read comments about the breakfast but we found the breakfast is not as bad as the other traveller's comments. Well done Westgate! The only serious issue we have experienced is the bedframe is larger than the mattress(King size mattress), I got hurt on my knees twice and my wife once moving around the bed, other than that, everything is perfect! We want to go back to Westgate hotel with kids this Xmas but all rooms are fully booked, what a pity! I will have to try another hotel via Agoda.com. If you are looking at this hotel and I highly recommend it to you and book it with no regret.

Good location. Friendly staff. Well equiped room.”

I think that was one of the best hotels I have ever stayed, on the price I paid. Staff were very friendly, including the bellboy, the front desk staff and the housekeeping staff. Only the restaurant staff may need to have more smiles on their faces, but they were quick in clearing used plates and cups etc though. Room was very well equipped and the beds were very comfortable. It was well equipped and the housekeeping was very good, cleaning our room and replenished used items without any issue everyday. The only issue may be that the lighting was not sufficiently bright. Another thing I wish to suggest is that since it was a room for 4pax, more privacy could be done for the bathroom and toilet. The hotel has a small but nice gym with a coin operated laundry next to it. On the lobby of every floor it has a display screen showing trailers of movies besides advertisement. Breakfast was reasonable with sufficient variety for us. Only suggestion was that the egg could have been changed between omelet, fry eggs and scramble egg. Location wise, nothing to complain as it was just next to an MRT station with plenty of taxis waiting in front of the hotel. Ximending shopping zone is just next to it and the famous Red House is just across the road. Just to highlight that, as for most of the hotels in Taipei, the hotel does not have a parking area neither a covered front porch. You will have to prepare your own umbrella to get out of your car if it is raining. But the hotel provides umbrella if you want to get out of the hotel though. As your car will have to stop at the roadside which is about 30feet from the hotel main door, you will have to prepare to carry your luggage as the bellboy only wait in the hotel main door. Alternatively you run into the hotel to call the bellboy out to help. Overall, I love the hotel and it is highly recommended.l.

Exceptional”

1. Location- very accessible. Ximen station is just around the corner, 2 minutes walk from hotel (right side). Taxis are available outside of hotel. Many shops within walking distance. Taipei main station is few minutes away (by car). 2. Staff - were very accommodating, they helped me with just about anything, such as translating the english name of our destination/s to chinese- making it so much easier for us to communicate with the taxi driver. 3. Wheelchair- i'm with my 86 yr old mom (and my sister), and was able to request for a wheelchair, which they allowed to be brought outside the hotel for free - that was a HUGE help for my mom, especially going around the vast area of Palace Museum and Chiang Kai Sek. 4. Housekeeping- our room was kept clean and comfortable for a good night sleep after a full day private tour.(we booked a Grand Suite Twin) 5. Wifi - connection in our room was fast. 6. Complimentary breakfast was included, but, buffet has too few choices. Overall, would definitely recommend Westgate to friends.

Great stay at Westgate!”

We had a very comfortable stay at Westgate during our family trip in December. Location was excellent- we were right next to the MRT exit at the heart of Ximending, where there were lots of good food and shopping options. Even so, the rooms were well soundproofed and we had a good rest every night. Hotel staff were very helpful in all our requests (even went out of the way go help us call/book an appointment for a place we were going to visit). Rooms were clean and service efficient! Could do with more variety for breakfast though. Overall, we enjoyed our stay at Westgate very much!!!

nice design hotel in the heart of Ximending”

We choose this hotel because it's near a train station at the heart of Ximending (where the cool kids hangs out) Hotel has a crazy falling chubby man mission-impossible style installation at the lobby ceiling. Instantly putting a smile on our faces during this gloomy typhoon weather. Rooms are very well decorated, modern greys, gorgeous lightings and open concept bathroom. Hotel serve up a modest spread of buffet breakfast and even extended their service hours till 11am due to overwhelming hotel guests. (Since everyone is basically stuck here for typhoon Soudelor) Since we had nothing to do, we indulge ourselves with breakfast and also explored the hotel. What we found within the hotel : self serve laundry and dryer, self serve ice dispenser, a humble gym and several meeting room and all floors has different installation art piece outside the lifts. Overall we can conclude that this newly renovated hotel is well-priced for medium budget traveller who appreciate art and modern decor. Also not forgetting the standard warm and sincere service attitude of all Taiwanese you get to expect in Taipei city.

Superb Hotel with great service”

This is my second stay with Westgate Hotel and I had to stay in this hotel again this time because of the really great experience staying with them the other time. As expected, the rooms are clean with big beds. Location is great, just beside ximen station, and close to all shopping areas nearby. Staffs were polite and helpful. Overall, still very satisfied with Westgate, although the prices were slightly steeper than the rest of the hotels nearby. The only things that needs improvement are that rooms were not really sound proof, and pillows were a little too soft.

A Preference Hotel in Taipei.”

Excellent. I stayed in Westgate for 2 nights and stayed in another 5 stars hotel (near to Daan MRT station) for another night. Comparing both hotels and the staying, I would prefer Westgate more than the latter one. I simply love the location of Westgate. The hotel staffs are very friendly and helpful. The comfort and cleanliness of the hotel is also one of the plus point. I would definitely stay in Westgate again for the next trip to Taipei.

Mid-tier price but worth the money due to location.”

What we booked: 2 x Premium Double rooms with WESTGATE Ximending for 5 nights. Good things to say about it: > Super-near the exit from train station (2 min from Ximen station Exit 6). > Great great location (Ximending is a shopping / touristy area) > Room has all standard items, some of which are well-thought out (e.g. cups and slippers are blue/red to prevent mix-up). Shampoo / soap is branded. > Breakfast has minor variation to its menu daily, which is good for multi-day stays. Cons: > No view with the room - tinted windows that can't see-through > Very poor soundproofing - I could hear people speaking in the corridor / beeping into their room, etc. > No central control in the room - switches to the various lights are located at 3 locations (entrance, left and right side of bed). > We booked the room for my mum's birthday (and informed them before the trip) but what we got was two small bottles of ~10 candies each. We booked through Agoda but not the cheapest room so I kind of expected more...

Hotel with superb location!”

We stayed at Westgate hotel when we stop by Taipei before moving off to other parts of Taiwan. Am really please with the location as we were just a few steps away from the train station exit and just a few steps away from the buzzling Ximending. It was raining the 2 days I was staying there, and it helps that I was so near to the shopping area; the kids could enjoy the comfort of the hotel while I head out for some shopping spree!

Best location in Ximending ”

I have tried several hotels in Taipei and Westgate rules for Ximending. The location is unbeatable and the closest to the subway entrance. The busy shopping area is just behind the hotel. Rooms like excellent and well kept, counter staff friendly and efficient. Price has inched up over the past two years but still affordable for weekdays.

Great Hotel in Ximending area”

WESTGATE Hotel is one of the best hotel experience we've had in our travels. The location is perfect and the room is just wonderfully laid out. They thought of everything a traveler would need during their stay --- room size is great and super clean, checking in and out is a breeze and the location is fantastic. Service is topnotch and the staff are always pleasant. They were just very strict with the 12 noon check out (not even a 30 minute window was allowed) -- can't blame them if they are always fully booked. We will definitely stay here when we come back. I highly recommend Westgate Hotel.