Westgate Lakes Resort and Spa
 One Bedroom Villa Westgate Lakes Resort and Spa
Swimming pool Westgate Lakes Resort and Spa
Swimming pool Westgate Lakes Resort and Spa
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8.2
Excellent
/10
(151 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Better than 99% of properties in Orlando (FL)
Excellent location - Inside city center
Parking
FREE
  • Sand Lake Hospital150 m
  • Dr P Phillips Hospital200 m
  • Orlando Orthopaedic Center520 m
  • Orange County Convention Center580 m
  • WonderWorks Amusement Park730 m
  • Tharoo & Co750 m
  • International Train & Trolley Museum830 m
  • Pointe Orlando860 m
  • Visitors Bureau1.34 km
  • Pirate's Cove Adventure Golf1.6 km
  • Westgate Lakes Resort and Spa

    9500 Turkey Lake Road, International Drive - Convention Center, International Drive - Convention Center, Orlando (FL), United States, 32819 - See map
    "So from Boston to Orlando the Rivera family wants to thank the Westgate lakes for a wonderful experience see you soon"
    Jacinta - September 29, 2018
    Excellent facilities on premise
    8.2 facilities on premise
    Excellent cleanliness
    8.1 rating for cleanliness
    • Hot tub

    • Sauna

    • Steamroom

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 99 times this week

    Value for money8.3
    Location rating8.5
    Nearest airportKissimmee Gateway Airport (ISM)
    Distance to airport15.5 km

    Rooms available at Westgate Lakes Resort and Spa

    8.1
    Excellent
    Room comfort & quality
    Two Bedroom Villa
    Two Bedroom Villa
    ...
    • Room size: 117 m²/1259 ft²
    • Balcony/terrace
    • 2 double beds and 1 king be...
    Enter dates to see prices
    Apartment Three Bedrooms
    Apartment Three Bedrooms
    ...
      Enter dates to see prices
      One Bedroom Villa
      One Bedroom Villa
      ...
      • Room size: 46 m²/495 ft²
      • Balcony/terrace
      • 1 king bed and 1 sofa bed
      Enter dates to see prices
      Deluxe One-Bedroom Villa
      Deluxe One-Bedroom Villa
      ...
      • Room size: 80 m²/861 ft²
      • Balcony/terrace
      • 1 king bed and 1 sofa bed
      Enter dates to see prices
      Apartment Two Bedrooms
      Apartment Two Bedrooms
      ...
        Enter dates to see prices
        Studio Villa
        Studio Villa
        ...
        • Room size: 46 m²/495 ft²
        • Balcony/terrace
        • 1 king bed and 1 sofa bed
        Enter dates to see prices
        Apartment One Bedroom
        Apartment One Bedroom
        ...
          Enter dates to see prices
          Studio with Horror Nights Event Shuttle
          Studio with Horror Nights Event Shuttle
          ...
          • Room size: 46 m²/495 ft²
          • Balcony/terrace
          • 1 king bed and 1 sofa bed
          Enter dates to see prices
          Apartment One Bedroom
          Apartment One Bedroom
          ...
            Enter dates to see prices
            Apartment Two Bedrooms
            Apartment Two Bedrooms
            ...
              Enter dates to see prices

              What people love about Westgate Lakes Resort and Spa

              • 10.0
                Exceptional
                Staff 

                "Staff are friendly and amenities are great."

                Angela

                |

                February 27, 2018

              • 8.0
                Very good

                "This is a very nice resort and I definitely recommend."

                Efrain P.

                |

                January 2, 2017

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              More about Westgate Lakes Resort and Spa

              More about Westgate Lakes Resort and Spa

              10.0
              Exceptional

              "It was our second time there, very clean, very friendly."

              John

              |

              March 6, 2018

              An overview

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              What they offer

              10.0
              Exceptional
              Cleanliness

              "Rooms are big and clean."

              Angela

              |

              February 27, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Westgate Lakes Resort and Spa from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (151)Booking.com Reviews (2451)
              8.2
              /
              10
              Cleanliness8.1
              Facilities8.2
              Location8.5
              Room comfort and quality8.1
              Service8.0
              Value for money8.3
              All languages
              All guests (151)
              All room types
              Showing 91 verified guest comments
              12345
              9.6
              Exceptional
              Biju from Australia
              Couple
              Studio Villa
              Stayed 7 nights in May 2019

              Perfect stay for theme park travel ”

              After reading a lot of reviews beforehand, I was expecting a lot of push for time share sales, but none of that happened. What we got was a spacious well-appointed room, a good shuttle service to Disneyworld, Universal and even shopping in Outlet stores, awesome swimming and activities daily as well as food and even a mini mart with a wine cellar! For the price we paid (about $100usd per night -Studio Villa) it was a Bargain!

              Reviewed May 24, 2019
              10.0
              Exceptional
              Kaylyn from United States
              Solo traveler
              Studio Villa
              Stayed 2 nights in April 2019

              Best hotel! ”

              This hotel is HUGE! 7 pools and it’s basically like your own little apartment! I stayed with a friend and we had a great time, the staff was friendly, recommended the best places to eat, and the hotel gym was perfect! I would definitely recommend this hotel to others, on top of all that it was CLEAN! I really hate when I get to a hotel and I feel like someone else had just been living in it but this was not the case here.

              Reviewed April 18, 2019
              9.2
              Exceptional
              Lashun
              Couple
              Studio Villa
              Stayed 2 nights in March 2019

              Anniversary vacation ”

              I booked the room for me and my Husband Birthday and Anniversary vacation. My husband has a friend that spoke highly of this place which was ok. When we came to the Resort we didn't know that they had a time share seminar going on so they told us we had to go to the different registration desk to sign up for things. I didn't pay it no attention. We signed up not think about the seminar they were going. Long story short, they were very rude because you're not in the mood for the time share Mama Jama that they have going on. Very, very rude, I was so mad 😡 I just wanted to go.

              Reviewed March 05, 2019

              Thank you for advising us about your recent visit. We apologize if a member of our sales team made you uncomfortable-that is not our intent. We appreciate you bringing this to our attention, as we will work to ensure this does not happen again. It is our hope to have another opportunity to provide you with a relaxing stay. Regards, Trina

              Responded March 14, 2019
              Westgate Lakes Resort and Spa
              10.0
              Exceptional
              Sandy from United States
              Couple
              Studio Villa
              Stayed 2 nights in March 2019

              Super”

              Such a nice place!! Gave us an upgrade to a 2 bedroom suite when our studio was all booked up. Loved the place. Very clean and well provided for as far as plates, utensils, etc. Would definitely stay again and encourage others as well!

              Reviewed March 05, 2019

              Thank you for visiting the Westgate Lakes Resort & Spa. We are thrilled you enjoyed your stay with us and hope to see you again the next time you are in the area! Regards, Trina

              Responded March 14, 2019
              Westgate Lakes Resort and Spa
              8.8
              Excellent
              Michele from United States
              Group
              Two Bedroom Villa
              Stayed 2 nights in February 2019

              Bachelorette Party Thumbs Up”

              It was just a short weekend for the bridal party celebrating before the big wedding day. We had a 10 min drive to International Drive which was great! The views of the lake were great. The room was more than we imagined and the Bride to Be LOVED her soaker hot tub. The room service was great and surprisingly, even though our room was in the back end of the resort, the food was still hot and fresh. Minimal downsides. Our pool bar never opened but we took the resort shuttle to another location on the property. We wanted to utilize the Spa but the complementary use is only if purchasing spa services which wasn't made very clear when registering and paying the additional resort fee. Overall, Westgate Lakes Resort & Spa was a hit for our Bridal group of 5. We plan to go back for birthdays and just because! 9.5 across the board

              Reviewed February 25, 2019

              Michele, Thank you for your great feedback! We are happy to have treated you to a magnificent vacation at our resort, and we would love to host you again in the near future! Regards, Kai

              Responded March 04, 2019
              Westgate Lakes Resort and Spa
              8.0
              Excellent
              OSCAR from Colombia
              Family with teens
              Studio Villa
              Stayed 4 nights in June 2019

              Very good”

              The sofá was unconfortable

              Reviewed July 06, 2019

              Oscar, We are extremely grateful for the feedback of your stay at Westgate Lakes Resort & Spa. We couldn’t ask for a better compliment than knowing that you appreciated our resort amenities, room accommodations, and stellar customer service. With that said, we do regret any inconveniences you endured during your stay. It is great to know that we were able to provide you with the highest levels of service and look forward to your future stay with at our resort. Warm Regards, Jackie

              Responded July 19, 2019
              Westgate Lakes Resort and Spa
              10.0
              Exceptional
              Jon from United States
              Business traveler
              Standard Studio
              Stayed 5 nights in September 2018

              Came to Orlando for the Microsoft Convention ”

              and only enjoyed my stay in Florida because of the resort and it's amenities. Not having to go too far for basic necessities because there is a mini mart on site was awesome, and great food at the restaurant as well. Thank you everyone.

              Reviewed October 02, 2018

              Jon, Thanks so much for staying with us and sharing your great feedback. We are happy to hear that we could comfortably accommodate all of your needs. We appreciate your business and hope that you will return for another stay in the future! - Kai

              Responded October 10, 2018
              Westgate Lakes Resort and Spa
              10.0
              Exceptional
              Jacinta from United States
              Couple
              Studio King and Sofa Bed (up to 4)
              Stayed 6 nights in September 2018

              Overall experience ”

              Upon check in we were greeted by vivacious young woman name Angela, who provided one of the best customer service experiences I've ever had. Thank you Angela. While leaving chk in we met by a wonderful gentleman named Freedom who offered to escort us to our room. Once we parked he proceeded to help my husband carry all of our luggage to our room. (May I mention we never asked for any directions nor help). Freedom took it upon himself to be welcoming inviting and Extremely helpful. Upon entering our room, I couldn't help but notice how clean spacious everything was. Our mattress was Brand new & very comfortable, we had a wonderful view as well. Our overall experience Was fantastic you have an amazing team, Even down to the wonderful woman (Miss Sharon I believe)who works the day shift in deli who provided my husband & I the best food , we felt at home with her. So from Boston to Orlando the Rivera family wants to thank the Westgate lakes for a wonderful experience see you soon

              Reviewed September 29, 2018

              Jacinta, Thank you so much for visiting our resort and sharing your experience! We are thrilled that you had a wonderful stay with us and enjoyed so many different aspects of our property. We love creating memorable experiences for our guests and we are glad that our team was able to accommodate all of your needs. We are looking forward to our next opportunity to welcome you back! - Kai

              Responded October 10, 2018
              Westgate Lakes Resort and Spa
              8.0
              Excellent
              Robert from United Kingdom
              Couple
              Studio Villa
              Stayed 2 nights in September 2018

              Nice resort”

              Nice resort, showing some signs of age, but still very well maintained, we are moving on to another location but would definitely stay again. One downside we extended our stay twice. Both times I had to insist that I was not going to pay hotel fees, (they were adamant they were in addition to the FULL and final invoice I had paid to agoda) these were waived in the end, but only after some discussion,which is not really what I want when I’m on holidays

              Reviewed September 14, 2018

              Robert, Thanks for visiting us and sharing your feedback. We are happy to hear that you enjoyed our property. We apologize for any miscommunication in regards to our resort fees. We do charge these fees for all of our properties and they are listed in our terms and conditions and your reservation. We are glad that the issue was ultimately resolved and that you could enjoy the rest of your stay. We hope to have the opportunity to welcome you back in the future. - Kai

              Responded September 27, 2018
              Westgate Lakes Resort and Spa
              10.0
              Exceptional
              June from Malaysia
              Couple
              Studio Villa
              Stayed 5 nights in February 2019

              Fav hotel in orlando”

              my fav hotel in orlando , near to walmart and Universal studio. 20 min drive to disney world .

              Reviewed February 12, 2019

              June, Thanks for visiting us and sharing your great feedback! We're glad that our staff was able to pleasantly accommodate you and that we could create a relaxing vacation experience for you. Please come visit us again soon! Regards, Kai

              Responded March 04, 2019
              Westgate Lakes Resort and Spa
              6.4
              Good
              Bernard
              Couple
              Studio Villa
              Stayed 5 nights in March 2019

              Not what I expected”

              This is my review the phone in my room didn't work, the TV was unplugged, the lock on the door would not lock, and the from people running up and down the hall at all times of the night and early in the morning. So they upgraded us to a newer room and the blankets had stains on them so i called for a new blanket and it had stains to so my wife wash the blanket and we purchased a new one from Walmart the next day. So outside of all that the resort was fine

              Reviewed April 04, 2019

              Bernard, Thank you for sharing your experience at Westgate Lakes Resort & Spa. Even though your overall stay was pleasant, we are sad to hear that you had a less than excellent experience. We appreciate your feedback and will continue to strive to make future stays an experience to remember fondly. Best Regards, Jackie

              Responded April 12, 2019
              Westgate Lakes Resort and Spa
              5.2
              Sherenia
              Couple
              Studio Villa
              Stayed 3 nights in March 2019

              Worst experience ”

              First the room booked was not given, was told when you book with 3rd party websites it’s not guaranteed and that’s the contract they have with them, and they refused to changed the room, even though we had a picture of what was booked, the room was so small and the air condition did not work well, no matter what we tried, it was hot , visited other westgates resort in the past however this one I would not recommend.

              Reviewed March 26, 2019

              Sherenia, Thank you for taking the time to point out issues that affected your stay at Westgate Lakes Resort & Spa. It seems we have failed to serve you the way you deserve. That is unacceptable. We will take your feedback into account as we work toward improving the way we do business. It is our hope you will give us another opportunity to serve you in the future. Warm Regards, Jackie

              Responded March 28, 2019
              Westgate Lakes Resort and Spa
              4.4
              Tai
              Couple
              Standard Studio
              Stayed 3 nights in March 2019

              It's actually apartments / condo than a real resort”

              Very slow check-in speed. They will try to sale at the "welcome package". We ask for different pillow but they don't have alternative. Bed is not comfortable. The air conditioner doesn't work for heat mode. We select heat mode but only cool air come out. The thermostat think hot air is coming out, but only cool air are coming out, so it freezes us overnight. The only push sign is security at check point all the time to prevent unauthorized access.

              Reviewed March 06, 2019

              Thank you for being our guest and for taking a moment to share with us your thoughts and experience. We sincerely apologize for the inconvenience of the sales staff. It is definitely not our intention to make you feel pressured in any way from anyone on our staff; however, we do offer the opportunity to all of our guests and owners to take a tour and with that, receive certain incentives, with no obligation to purchase. In response to pillows, rooms are stocked with down pillows; however, fiber-filled pillows are available upon request for those guests who may be allergic to down. In regards to any issues with the heating/cooling in your unit, we do hope they were brought to the attention of our staff so we could try to address this for you. It is our hope to you enjoyed your time with us as we would like to welcome you again soon! Regards, Trina

              Show more
              Westgate Lakes Resort and Spa
              8.0
              Excellent
              Gunnar from Iceland
              Solo traveler
              Deluxe One-Bedroom Villa
              Stayed 4 nights in April 2019

              Great Resort ”

              Had a very pleasant stay at Westgate Lake Resort & Spa. Friendly and helpful staff. Great facilities.

              Reviewed May 01, 2019
              10.0
              Exceptional
              Andrew from Canada
              Couple
              Studio Villa
              Stayed 2 nights in February 2018

              Great stay”

              In reading other reviews before staying, I was a little worried about the sales tactics being forced upon me during my stay. I am pleased to say that there was no bullying or sales pitch. For those who are cheap and looking for freebies, there is a seminar to attend that offers a $100 gift card and free breaky. I am well aware of what the seminar would entail, so I didn't attend . There was no pushy selling at checking at all. Had a great experience. The screened in balconies are fabulous

              Reviewed March 03, 2018

              Thank you for choosing the Westgate Lakes Resort & Spa. We appreciate your comments and are glad you found us to be a beautiful resort. Making memorable stay experiences with our valued guests is what we do best! We invite you back and hope to see you again very soon. Nicole

              Responded May 10, 2018
              Westgate Lakes Resort and Spa
              10.0
              Exceptional
              Angela from Canada
              Couple
              Studio Villa
              Stayed 3 nights in February 2018

              Very nice place”

              Rooms are big and clean. Staff are friendly and amenities are great. Free disney tramsportation as well. Great place but thet will try to get you to do a 2hour timeshare presentation while youre there. Google for prices. You can get it cheap and its very worth it.

              Reviewed February 27, 2018

              Thank you for posting such great review of the Westgate Lakes Resort & Spa. We are thrilled to learn your time with us was splendid, and we look forward to welcoming you back soon! Nicole

              Responded May 10, 2018
              Westgate Lakes Resort and Spa
              8.4
              Excellent
              Hisham from Saudi Arabia
              Group
              Studio Villa
              Stayed 3 nights in January 2018

              Excellent”

              There was an issue with the payment, as money was already dedectued from my account through Agoda, and I was also required to pay the same amount at the hotel. The issue was resolved and I was refunded, but it took some effort and patience to get it done. Otherwise no issues, good facilities and location.

              Reviewed January 13, 2018

              Thank you for choosing the Westgate Lakes Resort & Spa. We appreciate your comments and are glad your issues were resolved and you had a wonderful stay. Making memorable stay experiences with our valued guests is what we do best! We invite you back and hope to see you again very soon. Nicole

              Responded May 10, 2018
              Westgate Lakes Resort and Spa
              8.0
              Excellent
              Efrain from Brazil
              Couple
              Two Bedroom Villa
              Stayed 12 nights in December 2016

              Nice hotel poor wi-fi”

              This is a very nice resort and I definitely recommend. However, be aware their wi-fi connection is very poor and the cleaning should be improved during the stay. We got the apartment very cleaned, however the daily cleaning should be better (specially the bath).

              Reviewed January 02, 2017

              Thank you so much for letting us know what parts of your stay and our property were to your liking and of course, not to your liking. Feedback like this helps us to identify areas in which we could improve to make future guests stays all that much better. We appreciate your help in this manner and hope to see you again soon! Anja

              Responded September 19, 2017
              Westgate Lakes Resort and Spa
              5.3
              Peter from United Kingdom
              Business traveler
              Studio Villa
              Stayed 1 night in March 2013

              Functional but no assistance from hotel”

              Huge size and activities for families

              I was there for a conference. 45 minute wait for check in then no assistance getting 800m to room. Staff were plentiful but useless throughout. I was given a huge apartment which was nice but unnecessary. Having a car is essential at this place. It is only 300m from convention centre but about 5 miles to get there. Also resort is huge and you need a car to get around it. Rooms were only superficially cleaned

              Reviewed September 01, 2013
              8.3
              Excellent
              Oswald from United States
              Family with teens
              Stayed 2 nights in January 2011

              Love the Roman whirlpool!”

              Roman whirlpool, spaceous room

              the 2 bedroom suite is the way to go when you are talking about being able to relax and enjoy yourself. Gave a very at home feeling. Friends of mine tok the tour and we went mini golfing. this place could use some natural gas grills instead of the two small beach style BBq grills but all in all it was a great time. Would def stay at again as long as the price is right! thanks agoda!

              Reviewed January 26, 2011
              12345
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