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Westgate Lakes Resort and Spa

"We had a 10 min drive to International Drive which was great!"

Michele - February 25, 2019
Deluxe One-Bedroom Villa - Guestroom Westgate Lakes Resort and Spa
Lobby Westgate Lakes Resort and Spa
Lobby Westgate Lakes Resort and Spa
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Westgate Lakes Resort and Spa

9500 Turkey Lake Road, International Drive - Convention Center, International Drive - Convention Center, Orlando (FL), United States, 32819 - See map
Free Wi-Fi
See map
Popular landmarks
Sand Lake Hospital 150 m
Dr P Phillips Hospital 200 m
Orlando Orthopaedic Center 520 m
International Drive 580 m
WonderWorks Amusement Park 730 m
Orange County Convention Center 750 m
Tharoo & Co 750 m
Pointe Orlando 750 m
International Train & Trolley Museum 830 m
Visitors Bureau 1.34 km
Nearby landmarks
SeaWorld 2.3 km
Discovery Cove 2.89 km
Universal's Islands of Adventure 4.98 km
Universal Studios Florida 5.69 km
The Wizarding World of Harry Potter 5.77 km
Disney Springs 7.65 km
Epcot 9.37 km
Walt Disney World® Resort 9.86 km
Magic Kingdom Park 10.38 km
Disney's Animal Kingdom 13.74 km
8.6

Excellent

Location rating score

Inside city center

This property is in high demand!

28 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Hot tub

  • Sauna

  • Steamroom

  • Air conditioning

  • Bar

Cheaper than 95% of all properties in Orlando (FL) in the last 24 hoursCompared to 3,398 Orlando (FL) properties at Agoda for various dates
Value for money8.2
Location rating8.6
Nearest airportKissimmee Gateway Airport (ISM)
Distance to airport15.5 km

Rooms available at Westgate Lakes Resort and Spa

Excellent
Room comfort & quality
8.1
Two Bedroom Villa
...
  • Room size: 117 m²/1259 ft²
  • Balcony/terrace
  • 1 king bed and 2 double bed...
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Deluxe One-Bedroom Villa
...
  • Room size: 80 m²/861 ft²
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
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Studio Villa
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 sofa bed and 1 king bed
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One Bedroom Villa
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
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Three Bedroom Villa
...
  • Balcony/terrace
  • Shower
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Apartment
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
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Two-Bedroom Apartment
...
  • Room size: 111 m²/1195 ft²
  • 2 bathrooms
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Three-Bedroom Apartment
...
  • Room size: 157 m²/1690 ft²
  • 3 bathrooms
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Two-Bedroom Apartment
...
  • Room size: 111 m²/1195 ft²
  • 2 bathrooms
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Studio
...
  • Room size: 46 m²/495 ft²
  • Shower
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Frequently asked questions

What time is check-in and check-out at Westgate Lakes Resort and Spa?

Check-in is from 04:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Westgate Lakes Resort and Spa?

For those who wish to drive their own cars, Westgate Lakes Resort and Spa has a car park available for guests. Parking is available for an additional charge.

What is the smoking policy at Westgate Lakes Resort and Spa?

Westgate Lakes Resort and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Westgate Lakes Resort and Spa

  • 8.0
    Very good

    "I recommend it for all especially family with kids"

    Samah

    |

    December 16, 2019

  • 8.0
    Very good

    "Having a seperate bedroom is a real plus!"

    William

    |

    January 7, 2019

  • 9.6
    Exceptional
    Location

    "The location is stunning right on a lake."

    Gabriel

    |

    February 10, 2020

Property ranking|Compared to 3,398 Orlando (FL) properties
See all rankings
Room comfort score
8.1/10
Value for money score
8.3/10
Location score
8.5/10
Cleanliness score
8.1/10
Better than
99
%
of Orlando (FL) properties
Better than
98
%
of Orlando (FL) properties
Better than
97
%
of Orlando (FL) properties
Better than
97
%
of Orlando (FL) properties
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Overall rating:
8.2
Excellent
273 reviews
Cleanliness
8.2
Facilities
8.3
Location
8.6
Read all reviews >
What travelers say they love:
I would stay here again, whenever I come to visit Orlando
Carlos from United States
Family with older children
More about Westgate Lakes Resort and Spa

More about Westgate Lakes Resort and Spa

Nestled a bit shy of central Orlando and offering a full-fledged stay within the confines of lakeside serenity sits the Westgate Lakes Resort and Spa. The property is comprised of top-notch villas which are sleekly decorated and offer a full range of modern amenities. Equally impressive are the Westgate's facilities, which include a golf course, meeting center, several pools, a marina, various dining options, tennis, volleyball and basketball courts, and a free Wireless Internet station. Despite its secluded locale, the Westgate's offers remains one of its top draws as it borders on some of Orlando's most popular tourist destinations, including Sea World, Disney World, and Universal Studios Orlando. At the intersection of the Westgate's peaceful locale and innumerable services is where you will find a stay that is nearly impossible to duplicate, even in hotel-hungry Orlando.

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Most talked about facilities

Housekeeping
9 mentions
Food & Dining
3 mentions
Internet
3 mentions
Swimming Pool
2 mentions

What they offer

10.0
Exceptional
Staff 

"Beautiful place, spotless and the staff were wonderful!"

Kathy

|

April 10, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Westgate Lakes Resort and Spa from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.2
Facilities8.3
Location8.6
Room comfort and quality8.1
Service8.0
Value for money8.2
High score for Orlando (FL)
Rating
9+ Exceptional (41)
8-9 Excellent (26)
7-8 Very Good (25)
6-7 Good (13)
<6 Below Expectation (29)
Time of the year
Mar - May (33)
Jun - Aug (14)
Sep - Nov (21)
Dec - Feb (66)
All guests (273)
All room types
All languages

Show reviews that mention 

Showing 134 verified guest comments
12345
8.8
Excellent
Michele from United States
Group
Two Bedroom Villa
Stayed 2 nights in February 2019

Bachelorette Party Thumbs Up”

It was just a short weekend for the bridal party celebrating before the big wedding day. We had a 10 min drive to International Drive which was great! The views of the lake were great. The room was more than we imagined and the Bride to Be LOVED her soaker hot tub. The room service was great and surprisingly, even though our room was in the back end of the resort, the food was still hot and fresh. Minimal downsides. Our pool bar never opened but we took the resort shuttle to another location on the property. We wanted to utilize the Spa but the complementary use is only if purchasing spa services which wasn't made very clear when registering and paying the additional resort fee. Overall, Westgate Lakes Resort & Spa was a hit for our Bridal group of 5. We plan to go back for birthdays and just because! 9.5 across the board

Reviewed February 25, 2019

Michele, Thank you for your great feedback! We are happy to have treated you to a magnificent vacation at our resort, and we would love to host you again in the near future! Regards, Kai

Responded March 04, 2019
Westgate Lakes Resort and Spa
10.0
Exceptional
Jacinta from United States
Couple
Stayed 6 nights in September 2018

Overall experience ”

Upon check in we were greeted by vivacious young woman name Angela, who provided one of the best customer service experiences I've ever had. Thank you Angela. While leaving chk in we met by a wonderful gentleman named Freedom who offered to escort us to our room. Once we parked he proceeded to help my husband carry all of our luggage to our room. (May I mention we never asked for any directions nor help). Freedom took it upon himself to be welcoming inviting and Extremely helpful. Upon entering our room, I couldn't help but notice how clean spacious everything was. Our mattress was Brand new & very comfortable, we had a wonderful view as well. Our overall experience Was fantastic you have an amazing team, Even down to the wonderful woman (Miss Sharon I believe)who works the day shift in deli who provided my husband & I the best food , we felt at home with her. So from Boston to Orlando the Rivera family wants to thank the Westgate lakes for a wonderful experience see you soon

Reviewed September 29, 2018

Jacinta, Thank you so much for visiting our resort and sharing your experience! We are thrilled that you had a wonderful stay with us and enjoyed so many different aspects of our property. We love creating memorable experiences for our guests and we are glad that our team was able to accommodate all of your needs. We are looking forward to our next opportunity to welcome you back! - Kai

Responded October 10, 2018
Westgate Lakes Resort and Spa
6.8
Good
Michael from Bahrain
Family with young children
Stayed 12 nights in February 2020

Average but parking is painfu”

Firstly, Westgate lakes resort is in a great location. Approx 10 minutes to Universal, 15 minutes to Disney and International Drive is about 5 minutes away. Rooms are a nice size and relatively clean. Beds are comfortable. Now the bad points... if you arrive back at the resort after 10pm, you will not find parking anywhere near your accommodation block. It fills very quickly after 930-10 pm onwards. Just be aware that there is a “resort fee” of about $15 per day that you pay upon arrival. It’s hidden deep in the terms and conditions. I was hit with $175 extra which was a surprise for me as I assumed I had already paid all taxes and fees!! The elevator are times are pretty slow and especially in the mornings when cleaning staff are around it’s even slower. Cleaning staff, I found weren’t too quick to move their trolleys over or out of the elevators to give way to quests,even with lots of bags or kids.

Reviewed March 09, 2020
8.0
Excellent
Gunnar from Iceland
Solo traveler
Deluxe One-Bedroom Villa
Stayed 4 nights in April 2019

Great Resort ”

Had a very pleasant stay at Westgate Lake Resort & Spa. Friendly and helpful staff. Great facilities.

Reviewed May 01, 2019
10.0
Exceptional
Ashley from United States
Family with young children
Deluxe One-Bedroom Villa
Stayed 3 nights in March 2020

During the COVID19 ”

Although it was going this crisis regarding COVID19, the Westgate facility and property was AWESOME!! I need this vacation and they kept everything super clean and tidy. I definitely appreciate everything!!

Reviewed April 03, 2020
9.0
Exceptional
David from Canada
Couple
Stayed 2 nights in February 2008

Westgate Lakes - A Terrific Spot In Orlando”

I would definitely go back to Westgate Lakes and would book again through Agoda.

Reviewed February 20, 2008
9.6
Exceptional
Michael from United States
Couple
Studio - Room Only
Stayed 2 nights in February 2020

WOW. This was my second time staying at a Westgate Resort and it was better than the first time! ”

I really got bang for my buck when staying here this past weekend. So many activities you can enjoy during your stay such as mini golf, bike riding, any of the seven heated pools, etc. It was my girlfriend's first time here and she had a blast! Service was excellent too. Would recommend to anyone staying in Orlando for the weekend or anyone who wants a cool place to chill after an exhausting day at one of the theme parks!

Reviewed March 02, 2020
9.6
Exceptional
Biju from Australia
Couple
Studio
Stayed 7 nights in May 2019

Perfect stay for theme park travel ”

After reading a lot of reviews beforehand, I was expecting a lot of push for time share sales, but none of that happened. What we got was a spacious well-appointed room, a good shuttle service to Disneyworld, Universal and even shopping in Outlet stores, awesome swimming and activities daily as well as food and even a mini mart with a wine cellar! For the price we paid (about $100usd per night -Studio Villa) it was a Bargain!

Reviewed May 24, 2019
10.0
Exceptional
June from Malaysia
Couple
Studio Villa
Stayed 5 nights in February 2019

Fav hotel in orlando”

my fav hotel in orlando , near to walmart and Universal studio. 20 min drive to disney world .

Reviewed February 12, 2019

June, Thanks for visiting us and sharing your great feedback! We're glad that our staff was able to pleasantly accommodate you and that we could create a relaxing vacation experience for you. Please come visit us again soon! Regards, Kai

Responded March 04, 2019
Westgate Lakes Resort and Spa
9.6
Exceptional
Gabriel from United States
Solo traveler
One Bedroom Villa
Stayed 2 nights in February 2020

Beautiful Rooms”

The resort was absolutely beautiful. The location is stunning right on a lake. All the staff is super friendly. All in all very worth the long check in and the lack of parking.

Reviewed February 10, 2020
9.2
Exceptional
Lashun
Couple
Studio Villa
Stayed 2 nights in March 2019

Anniversary vacation ”

I booked the room for me and my Husband Birthday and Anniversary vacation. My husband has a friend that spoke highly of this place which was ok. When we came to the Resort we didn't know that they had a time share seminar going on so they told us we had to go to the different registration desk to sign up for things. I didn't pay it no attention. We signed up not think about the seminar they were going. Long story short, they were very rude because you're not in the mood for the time share Mama Jama that they have going on. Very, very rude, I was so mad 😡 I just wanted to go.

Reviewed March 05, 2019

Thank you for advising us about your recent visit. We apologize if a member of our sales team made you uncomfortable-that is not our intent. We appreciate you bringing this to our attention, as we will work to ensure this does not happen again. It is our hope to have another opportunity to provide you with a relaxing stay. Regards, Trina

Responded March 14, 2019
Westgate Lakes Resort and Spa
8.0
Excellent
Husain from Kuwait
Family with young children
Studio Villa
Stayed 11 nights in January 2020

Excellent location with some negatives”

The resort's location is unique and close to all theme parks, as well as shopping centers and the Walmart supermarket. But the disadvantages of the resort: - The furniture is old and used, and so is the bathroom. - Failure to clean towels. - There’s No private parking for each room.

Reviewed February 03, 2020
8.0
Excellent
Robert from United Kingdom
Couple
Stayed 2 nights in September 2018

Nice resort”

Nice resort, showing some signs of age, but still very well maintained, we are moving on to another location but would definitely stay again. One downside we extended our stay twice. Both times I had to insist that I was not going to pay hotel fees, (they were adamant they were in addition to the FULL and final invoice I had paid to agoda) these were waived in the end, but only after some discussion,which is not really what I want when I’m on holidays

Reviewed September 14, 2018

Robert, Thanks for visiting us and sharing your feedback. We are happy to hear that you enjoyed our property. We apologize for any miscommunication in regards to our resort fees. We do charge these fees for all of our properties and they are listed in our terms and conditions and your reservation. We are glad that the issue was ultimately resolved and that you could enjoy the rest of your stay. We hope to have the opportunity to welcome you back in the future. - Kai

Responded September 27, 2018
Westgate Lakes Resort and Spa
9.6
Exceptional
Debra from United States
Family with teens
Studio Villa
Stayed 2 nights in February 2019

Weekend vacation”

We booked this hotel because it was very close to Universal Studios and a very reasonable price. We also saw that it was pet friendly and had our dog with us. Very quiet and comfortable stay!

Reviewed February 27, 2019

Debra, Thank you for sharing your feedback with us! It always pleases us to hear when our visitors enjoy a wonderful vacation getaway at our property. We pride ourselves on the service and hospitality we consistently deliver our valued guests, and we are glad your stay was nothing short of exceptional. We look forward to seeing you again soon! Regards, Kai

Responded March 04, 2019
Westgate Lakes Resort and Spa
10.0
Exceptional
Andrew from Canada
Couple
Studio Villa
Stayed 2 nights in February 2018

Great stay”

In reading other reviews before staying, I was a little worried about the sales tactics being forced upon me during my stay. I am pleased to say that there was no bullying or sales pitch. For those who are cheap and looking for freebies, there is a seminar to attend that offers a $100 gift card and free breaky. I am well aware of what the seminar would entail, so I didn't attend . There was no pushy selling at checking at all. Had a great experience. The screened in balconies are fabulous

Reviewed March 03, 2018

Thank you for choosing the Westgate Lakes Resort & Spa. We appreciate your comments and are glad you found us to be a beautiful resort. Making memorable stay experiences with our valued guests is what we do best! We invite you back and hope to see you again very soon. Nicole

Responded May 10, 2018
Westgate Lakes Resort and Spa
10.0
Exceptional
Jon from United States
Business traveler
Standard Studio
Stayed 5 nights in September 2018

Came to Orlando for the Microsoft Convention ”

and only enjoyed my stay in Florida because of the resort and it's amenities. Not having to go too far for basic necessities because there is a mini mart on site was awesome, and great food at the restaurant as well. Thank you everyone.

Reviewed October 02, 2018

Jon, Thanks so much for staying with us and sharing your great feedback. We are happy to hear that we could comfortably accommodate all of your needs. We appreciate your business and hope that you will return for another stay in the future! - Kai

Responded October 10, 2018
Westgate Lakes Resort and Spa
9.6
Exceptional
Yevgeniya from United States
Family with teens
Studio Villa
Stayed 1 night in January 2019

Exceptional”

Good price, friendly staff, accommodating, nice pools, nice shops on premises. Beautiful view of the lake from the window.

Reviewed January 31, 2019

Yevgeniya, thank you for your review of Westgate Lakes Resort & Spa. Nothing pleases us more than knowing we were able to provide you with a stay that met all your expectations. We are honored to have had the chance to serve you, and we hope to see you again soon. Regards, Sam

Responded February 02, 2019
Westgate Lakes Resort and Spa
8.0
Excellent
Samah from Qatar
Business traveler
Twin/Double room - 2 bedrooms
Stayed 2 nights in December 2019

Very good”

It was a very nice stay. I would like to thank Magdy in the reception who was very cooperative and helped me a lot to find the good apartment with lake view and made my stay too easy. It was perfect place to stay in and next time Iam going to bring my family and stay in the same apartment with amazing lake view .

Reviewed December 11, 2019
8.0
Excellent
Efrain from Brazil
Couple
Two Bedroom Villa
Stayed 12 nights in December 2016

Nice hotel poor wi-fi”

This is a very nice resort and I definitely recommend. However, be aware their wi-fi connection is very poor and the cleaning should be improved during the stay. We got the apartment very cleaned, however the daily cleaning should be better (specially the bath).

Reviewed January 02, 2017

Thank you so much for letting us know what parts of your stay and our property were to your liking and of course, not to your liking. Feedback like this helps us to identify areas in which we could improve to make future guests stays all that much better. We appreciate your help in this manner and hope to see you again soon! Anja

Responded September 19, 2017
Westgate Lakes Resort and Spa
6.4
Good
Job from Netherlands
Couple
Standard Studio
Stayed 4 nights in October 2018

Good”

overall hotel is good and would recommend, only after traveling for many hours being charged for usd 20 for a socalled free breakfast is very disappointing, specially after we found out this it a so-called tell-sell story/scam very disappointing to find this out afterwards. you cannot do that to clients/people who are tyred of travelling and dont get a clear picture what is behind it all. Why would we travell to Orlando and sit down and listen for a 90 minutes peptalk about investments.... crazy

Reviewed October 16, 2018

Thank you for your review. Please note that we are a timeshare company and we love sharing all that we have to offer with our resort guests. We do hope to have another opportunity to welcome you. Thank you for choosing Westgate Lakes Resort & Spa. Regards, Kendall

Responded October 19, 2018
Westgate Lakes Resort and Spa
12345
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