Westgate New York Grand Central

Westgate New York Grand Central

304 East 42nd Street, Midtown East, New York (NY), United States, 10017
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 Westgate New York Grand Central
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    Interior view Westgate New York Grand Central
    Interior view Westgate New York Grand Central
    Signature Double Room - Guestroom Westgate New York Grand Central
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     Westgate New York Grand Central

    Westgate New York Grand Central Reviews

    8.0
    Excellent
    /10
    (65 reviews)See what guests said
    10.0
    Exceptional

    "Good price"

    Yehoshua W.

    -

    November 14, 2018

    8.5
    Excellent cleanliness
    Recommended by 81% of guests

    Things you’ll love about Westgate New York Grand Central

    • 550 meters to public transportation

    • Sauna

    • Fitness center

    • Shops

    This property is in high demand!Last booked 10 hours ago
    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Consulate General of Ecuador40 m
  • Consulate General of Saint Lucia50 m
  • Church of the Covenant50 m
  • Consulate General of Israel50 m
  • Ford Foundation Building50 m
  • Consulate General of Slovakia70 m
  • Consulate of St. Vincent and the Grenadines70 m
  • Consulate General of Uzbekistan70 m
  • Consulate General of Montenegro70 m
  • Consulate General of the Republic of Kosovo80 m
  • Value for money7.8
    Location rating8.6
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport8.8 km

    Rooms available at Westgate New York Grand Central

    8.2
    Excellent
    Room comfort & quality
    Standard Double Room with Two Double Beds
    Standard Double Room with Two Double Beds
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Deluxe Double Room with Two Double Beds
    Deluxe Double Room with Two Double Beds
    ...
    • Room size: 23 m²/248 ft²
    • Shower
    • 2 double beds
    Enter dates to see prices
    1 King Bed
    1 King Bed
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 super king bed
    Enter dates to see prices
    1 King Bed 1 Bedroom Suite
    1 King Bed 1 Bedroom Suite
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    Enter dates to see prices
    1 Queen Bed Junior Suite Balcony
    1 Queen Bed Junior Suite Balcony
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    Enter dates to see prices
    signature
    signature
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Signature Room with King Bed and Balcony
    Signature Room with King Bed and Balcony
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 super king bed
    Enter dates to see prices
    Signature Queen
    Signature Queen
    ...
    • Non-smoking
    • Shower
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Suite, Queen
    1 Bedroom Suite, Queen
    ...
    • Non-smoking
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Signature Room with 2 Double Beds and Balcony
    Signature Room with 2 Double Beds and Balcony
    ...
    • Balcony/terrace
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Have a question for Westgate New York Grand Central?

    What people love about Westgate New York Grand Central

    • 7.2
      Very good

      "Nice and affordable"

      Michelle

      |

      February 12, 2017

    • 10.0
      Exceptional

      "there is wi-fi in the lobby and 2 computers you can use."

      KYRIAKIDOU

      |

      January 9, 2019

    • 10.0
      Exceptional

      "Would definitely stay there again and will recommend it to family and friends."

      KYRIAKIDOU

      |

      January 9, 2019

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    More about Westgate New York Grand Central

    More about Westgate New York Grand Central

    8.4
    Excellent

    "The staff were helpful and polite."

    Deborah

    |

    December 12, 2018

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Great location!!"

    Deborah

    |

    December 12, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    McFadden's Restaurant and Saloon
    40 m American, Bar, Pub
    Calico Jack's
    60 m American, Cajun Creole, Mexican
    Cibo
    70 m American, Italian
    Italian cuisine
    Italian cuisine
    Patsy's Pizzeria
    70 m Italian, Pizza
    Pazzo Pizza
    100 m Italian, Pizza
    Piccolo Fiore Ristorante Italiano
    170 m Italian
    Bar
    Bar
    Bierhaus NYC
    350 m Bar, European, German
    Pod 39
    370 m Bar, Mexican
    Peter Dillon's
    400 m Bar

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Westgate New York Grand Central from real guests

    Agoda Reviews (65)Booking.com Reviews (1572)
    8.0
    /
    10
    Cleanliness8.5
    Facilities7.3
    Location8.6
    Room comfort and quality8.2
    Service8.0
    Value for money7.8
    Provided by verified guests of Agoda
    All languages
    All guests (65)
    All room types
    Showing 39 verified guest comments
    12
    8.0
    Excellent
    John from United Kingdom
    Couple
    Signature King
    Stayed 3 nights in March 2019

    Very good”

    Hotel is in a great location on E42nd St. Easy walking distance to central park, Times square etc. The hotel facilities are basic. We had a nice big room with a large comfortable bed. Although the fixtures and fittings, decor etc are a little dated we would stay here again. We did book quite far in advance however and got a good price. On looking at prices shortly before we arrived, we thought it was rather expensive compared to more modern hotels with better facilities. We looked at staying an extra night but this was going to cost us more than half of what we paid for the previous 3 nights. It is Manhattan though and you have to shop around.

    Reviewed March 10, 2019

    Hello John, Thank you for sharing your feedback with us. It brings us great pleasure to hear that your overall experience at our hotel was enjoyable! As we continue to update our units and facilities we hope to have another chance to welcome you back in the future! Regards, Kai

    Responded March 20, 2019
    Westgate New York Grand Central
    7.6
    Very good
    Ray from United Kingdom
    Group
    Signature King
    Stayed 5 nights in February 2019

    Very good”

    Great location. Staff great. The only let down was condition of room. In great need of upgrading. Bed was very comfortable. Had a couple of issues with plumbing which was fixed. Believe it has recently been taken over with plans to renovate.

    Reviewed February 22, 2019

    Ray, Thank you for sharing your feedback. We are sorry to hear that you may have experienced some issues in your unit. Your comments show us that we are failing to deliver our standards for service and quality and that improvements are necessary. Our resort management will review these issues and immediately address them so that we can ensure our guests are receiving the value that they expect and deserve. We hope that despite this issue you will choose to stay with us again so that we may deliver the exceptional vacation experience that we know we can provide. Regards, Kai

    Responded March 04, 2019
    Westgate New York Grand Central
    10.0
    Exceptional
    KYRIAKIDOU from Greece
    Couple
    Signature King
    Stayed 5 nights in January 2019

    Value for money, excellent location, helpful staff”

    The hotel is only 6 mins from Grand Central as advertised, large rooms, clean, helpful staff. Only drawback, there is no wi-fi in the rooms (you have to pay for it). However, there is wi-fi in the lobby and 2 computers you can use. Would definitely stay there again and will recommend it to family and friends.

    Reviewed January 09, 2019

    Thank you for being our guest and for providing a review of your stay. We are pleased to learn that you enjoyed everything from our friendly staff to our convenient location. It goes without saying the amount of gratitude we feel when reading that you plan to return to our resort as the result of a great stay. We look forward to your visit the next time your travels bring you to the area! Warm Regards, Trina

    Responded January 15, 2019
    Westgate New York Grand Central
    8.4
    Excellent
    TECK from Singapore
    Family with teens
    Signature King
    Stayed 4 nights in December 2018

    Old and run down”

    There was renovation going on; woken up by construction noise in the morning at 7 am. Bathroom and room very old.

    Reviewed January 06, 2019

    Thank you for your review of Westgate New York City. We regret to hear that your stay with us was anything less than exceptional. Please be advised that the do not have construction happening at our property currently; this is from a nearby building that unfortunately, we do not have control over. We do apologize for any frustration. We certainly hope that we have the opportunity to restore your confidence in us and hope to see you again soon. Regards, Sam

    Responded January 10, 2019
    Westgate New York Grand Central
    8.4
    Excellent
    Deborah from Canada
    Family with teens
    Signature King
    Stayed 3 nights in December 2018

    Excellent”

    Great location!! We had a king room and was much larger than I expected. The staff were helpful and polite. Bed was very comfortable and the shower although somewhat dated, had good H2O pressure and nice hot water. The cleaning staff did a wonderful job each day and overall this was a great find. Thank you to all who served us well.

    Reviewed December 12, 2018

    Deborah, thank you for your review of Westgate New York City. We are happy to hear that you enjoyed your room accommodations, as well as the service provided to you by our staff. We invite you back, and we hope to see you again very soon. Sam

    Responded December 14, 2018
    Westgate New York Grand Central
    4.8
    Fritz
    Business traveler
    Signature Double Room
    Stayed 2 nights in December 2018

    Overpriced and old installations ”

    Not clean bath, light only half working, switches old and halfway not working. No hearing in bathroom. Staff gives minimal not accurate infirmation , etc.

    Reviewed December 10, 2018

    Fritz, We are sorry to hear that you had a poor experience at our resort. Your comments show us that we are failing to deliver our standard of service and hospitality and that improvements are necessary. Our resort management will review these issues and immediately address them so that we can ensure our guests are receiving the quality and value that they expect and deserve. We hope that you will choose to stay with us again so that we may deliver the exceptional vacation experience that we know we can provide. Regards, Lamar

    Responded December 11, 2018
    Westgate New York Grand Central
    10.0
    Exceptional
    Yehoshua from United States
    Business traveler
    Signature Room with King Bed and Balcony
    Stayed 1 night in November 2018

    Great views ”

    Good price

    Reviewed November 14, 2018

    Yehoshua, Thank you for posting such great review of the Westgate New York City. We are thrilled to learn that you appreciated our affordability. We look forward to welcoming you back soon! -Nicole

    Responded November 29, 2018
    Westgate New York Grand Central
    9.2
    Exceptional
    Daniela from United States
    Couple
    Signature King
    Stayed 1 night in October 2018

    Nice location and hotel!”

    We really enjoyed our one night stay here. We were on a second floor room, tucked into the back. Overall the hotel location is SUPER and the whole hotel feels clean and fancy. Room was not as tiny as it could have been for NYC and, because it was an old building, the walls were super thick and it felt all very solid. The only flaw we had was that there was a random loud CLUNK sound every 15-20 minutes. Just random enough not to be able to really report it to anyone. We suspect it was the air conditioner or some vent, though it didn't match the timing for it clicking on or off (or maybe a door or something below us since we were on the 2nd floor?) Since we were only there one night and slept with ear plugs anyways, it wasn't enough to dig into. It did seem to stop between midnight and 6am, but was back clunking at 6:30 when we were leaving. But would have complained or been an issue if we had stayed longer. But was great deal and great hotel with Agoda sale price!

    Reviewed October 22, 2018

    Daniela, Thank you so much for visiting our resort and sharing your feedback with us! We are thrilled that you enjoyed our location and your room accommodations. We appreciate you bringing the noise issue to our attention and we will be sure to address this immediately. We hope to see you again soon so that we may provide you an even better experience. - Kai

    Responded October 30, 2018
    Westgate New York Grand Central
    8.8
    Excellent
    Jane from United Kingdom
    Couple
    Stayed 4 nights in April 2018

    Perfect location”

    Room was adequate, great location, friendly staff, comfortable bed!

    Reviewed April 19, 2018
    6.8
    Good
    Marcus from Singapore
    Business traveler
    Stayed 3 nights in January 2018

    Not so great for a Hilton.”

    Breakfast was the same throughout the few days’ stay. Not worth the topping up at time of booking. Location was great if you have business at the U.N. or nearby area, otherwise there are better places to. Toilet was not clean when I checked in, hair in bathtub, unflushed toilet paper in toilet bowl. Having said that, staff were friendly and offered early check in without having to beg. Would still stay here again if have business in the area.

    Reviewed February 07, 2018
    5.6
    Chin from Singapore
    Family with teens
    Stayed 4 nights in December 2017

    Above average”

    Weak internet

    Reviewed January 02, 2018
    6.8
    Good
    Deborah from Philippines
    Group
    Stayed 3 nights in November 2017

    Good”

    A bit far from the more touristy places like times square. Near u.n. Building and chrysler bldg. nyc airporter stop at grand central is 4 blocks away and a bit uphill walk going to hotel .

    Reviewed November 26, 2017
    6.4
    Good
    NUTTAWUT from Thailand
    Business traveler
    Stayed 7 nights in September 2017

    Convenient, Old hotel, spacious, ”

    The location is great, Convenient The bed was comfortable, the room is specious, clean but old. Notes: We are hilton Honor member But since we did not made booking direct at Hilton site but through agoda. The treatment from the staff (receptionist) was unhelpful. We can get a room at almost 4pm. We got low floor (4th floor) Not recommended if you are the Hilton Honor member. I think it is not at the standard of Hilton.

    Reviewed September 10, 2017
    7.2
    Very good
    Michelle from Philippines
    Business traveler
    Stayed 3 nights in January 2017

    Nice”

    Nice and affordable

    Reviewed February 12, 2017
    7.7
    Very good
    Rosarin from United States
    Solo traveler
    Stayed 2 nights in August 2015

    Okay for solo travelers”

    location, room condition, amenities

    Pleasant stay, although the front-desk staff was not that friendly. Other staffs were okay, room was clean. Location was just okay two blocks away from Grand Central Terminal and approximately 7-10 blocks to Times Square. Close to United Nation and Chrysler Building. Another Subway is about 7 (short blocks) East (Lexington Ave. + E. 53 St.). Quite safe area to walk even early in the morning ~ 5 a.m. Food and groceries are about one block from the hotel.

    Reviewed August 10, 2015
    7.0
    Very good
    Mario from Indonesia
    Couple
    Stayed 5 nights in February 2015

    Perfect Location, Short on amenities”

    Location, size of the rooms, and location

    I stayed for 5 days. It was OK. The Location is perfect, near subway and right at bus stop in front hotel M42 bus. The downside is, no wifi in rooms, no mineral water provided and also no breakfast.

    Reviewed March 02, 2015
    6.7
    Good
    Jonathan from United Kingdom
    Business traveler
    Stayed 3 nights in October 2014

    Hilton Manhattan East”

    room, location, staff

    Apart from the fact that there was no bar or restaurant due to referbishment my stay was comfortable and very convenient for work and site seeing

    Reviewed October 29, 2014
    10.0
    Exceptional
    Heike from South Africa
    Business traveler
    Stayed 4 nights in April 2014

    Value for money”

    Friendly Staff, Big and Comfortable Rooms

    My stay was awesome I enjoyed everything, the check-in and out was excellent and the staff is friendly t this hotel. You also get the value of what you pay which is awesome. It isabsolutely a hotel I would recommend to stay.

    Reviewed May 06, 2014
    7.3
    Very good
    Heejoo from South Korea
    Solo traveler
    Stayed 1 night in August 2013

    neat, quick to get to”

    location, cleanliness, and quiet

    room was ready right away, very quick check in, convenient

    Reviewed August 28, 2013
    4.7
    Hamdan from Indonesia
    Solo traveler
    Stayed 7 nights in December 2012

    Lousy Hilton ”

    none

    To my surprise this tiny cramped room type of hotel carry Hilton name. Not only the room small, the rate unbeliavably expensive.

    Reviewed January 12, 2013
    12
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    Westgate New York Grand Central
    |Excellent 8.0
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    • Excellent location
    • Grand Central Terminal
    • Grand Central-42nd Street Subway Station is within 0.55 km