Location rating score
Sabrina - November 13, 2019
Located in heart of Orlando (FL)
Free Wi-Fi in all rooms!
|Value for money||9.0|
|Nearest airport||Orlando International Airport (MCO)|
|Distance to airport||15.7 km|
Check-in is from 04:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, Westgate Palace Resort has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel.
Westgate Palace Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.
Nestled in the heart of International Drive North - Universal, Westgate Palace is an ideal spot from which to discover Orlando (FL). Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. Also within easy reach are Sleuths Mystery Dinner Show, Pirate's Dinner Adventure, Magical Midway.
The facilities and services provided by Westgate Palace ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, mirror, sofa, internet access – wireless, whirlpool bathtub. The hotel offers an excellent variety of recreational facilities, including fitness center, golf course (within 3 km), outdoor pool, fishing, children's playground. Whatever your reason for visiting Orlando (FL), the Westgate Palace is the perfect venue for an exhilarating and exciting break away.
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-17 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 18 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Westgate Palace Resort
International Drive North - Universal
International Drive - Convention Center
Disney Downtown Lake Buena Vista
Show reviews that mention
Excellent accommodation at the westgate”
Excellent accommodation and facilities at the Westgate. Super location, just off international drive and walking distance to Universal. Loads of things to do around and about or just laze by the pool or enjoy the hot tub.
Laura, thank you for the great review. We are so happy to hear that our enjoyed our resort's location, as well as the different amenities and activities we have to offer. We invite you back, and we hope to see you again soon! Sam
Great location just off I Drive & close to Universal with free parking. Had a 2 bedroom 2 bathroom room which was great for us & our 2 teenagers, there was a kitchen with an oven, microwave, coffee machine, fridge, washer & dryer. Only used the pool briefly which was good & as only stayed 1 night didn’t use any other facilities. If I came back to Orlando would stay here again.
Thank you for posting such great review of the Westgate Palace Resort. We are thrilled to learn your time with us was splendid, and we look forward to welcoming you back soon! Kind Regards, Jackie
great location! very close to universal studios (you can walk there if you like, about 20-25 min walk) they also offer bus service. it is also not that far from disney world. they also have a shuttle bus going there. room was very clean and space was big! my favorite hotel in orlando!
Great location, room was as spacious and clean. Prices for drink and food were expensive but plenty of places to get a decent priced pint/food on international drive. My only issue was the pool which is small for the size of the resort and does not start to get any sun until 11am so if you like morning sunshine pick a different hotel.
William, Thank you for choosing the Westgate Palace Resort. We appreciate your comments and are thrilled to learn that you valued our great location and spacious room accommodations. Making memorable stay experiences with our valued guests is what we do best! We invite you back and hope to see you again very soon. -Nicole
Great Hotel. Great Value. ”
Will definitely stay at Westgate again.
Michael, thank you for the excellent review. We look forward to welcoming you back soon! Sam
big rooms and good location”
we'll book there again if we go to orlando
Overall good place for a family, but a few things in the room could use improvement”
Pros: -Good location for access to Convention Center, restaurants, Universal especially if you're willing to walk 30 to 45 mins or work within their shuttle schedule -Nice common areas -Spacious rooms Cons: -Room (809B): -Queen sofa bed was uncomfortable and very difficult to open and close -TV picture quality was poor (contrast and no HD) -Pans were not that great (should have at least one non stick frying pan for making eggs for example) -Dishwasher was extremely loud -Lighting in washroom was very dim -Toilet too small (kept clogging) -A couple small comfortable chairs next to sofa would have been nice (we were 6 staying in the room) -Never felt like just hanging out in room -Playground not suitable for young kids (6 and 2) -Playground and courts are in the shade all day -Hotel itself casts shade on pool and outdoor areas most of the day
Good Value, not top hotel, more like a motel.”
next to Universal studio, very good value for large family. Not much service, it's a bit dirty. You get what you pay for.
Great place to stay!! Just the shower floor in the inside need to be cleaned a better
Heather, We are delighted that you had a great stay with us at the Westgate Palace Resort. It thrills us to hear that you thought our resort was a great place to stay. We look forward to seeing you again next time you travel to the Orlando area. Warm Regards, Jackie
Disappointing - missing bag”
In our last night, we left behind our brand new bag(a navy blue small suitcase) in the entrance of Tower A. Around 40 minutes later when I realized it happened, I came down to the lobby and told the whole story to the security guys and made a statement of the occurred. The manager told me that it was not possible to watch the security cameras footage without the presence of the director and told me to wait for more 2 days to get a feedback from them. I had to purchase another bag to bring my stuff back and absolutely nothing had been done. At least a refund ($ 102,00) should have been offered after analyzing the footage. Anyway, more than 10 days passed by and nothing happened. Nobody called or emailed me. I am really disappointed with the lack of concern regarding this episode. It’s impossible to recommend the hotel to anyone after having experienced this situation.
Thank you for your feedback.We truly regret that your stay was not as pleasant as it could have been due to your experience with our lost and found procedures. Please know that our records indicate that security staff did a complete investigation and even contacted you via the email address provided regarding this situation. Again, we truly regret that you had to endure the frustration of loosing a valued item which could not be recovered even with security assistance. It is our hope to have the future opportunity to ear your trust during future visits to the Orlando area. Nicole
Very good thoroughly enjoyed this stay
Patricia, Thank you for posting such great review of the Westgate Palace Resort. We are thrilled to learn your time with us was splendid, and we look forward to welcoming you back soon! Best Regards, Jackie
Great place for families to stay facilities avails let till late”
Housekeeping could do a bit more
Allan, thank you for your review. We are happy to hear that you enjoyed your stay overall. We are always looking for ways to improve the overall guest experience and your comment regarding our housekeeping is appreciated. We invite you back, and we hope to see you again soon! Sam
Clean and friendly staff ”
Great location too!
Thank you for posting such great review of the Westgate Palace Resort. We are thrilled to learn your time with us was splendid, and we look forward to welcoming you back soon! Nicole
Disappointed that didn’t have full sized beds in 2 bedroom”
Lucille, Thanks for visiting us and sharing your great rating! We are thrilled when our guests have an amazing experience at our resort and leave more than satisfied. We hope to continue to exceed your expectations on your next visit with us! Regards, Kai
Este hotel esta localizado en un excelente area. Cerca de atraciones y de lugares de comer. Puedes ir caminado a la International Drive donde se encuentra tiendas, restaruanes y atracciones para la familia. Las facilidades son exclente las piscinas y el gym entre otras. Las comodidades de las habitaciones son excelentes cuentan con una cocina totalemte equipada con lava platos, lucuadora, tostadora, ollas para ocinar, microhondas y todo lo necesario en una cocina. Los cuartos de dos habitaciones tienen televisor en la sala y en las dos habitaciones, dos baños y lavadora y secadora de ropa. La decoracion es muy bonita y contemporanea. El servicio es muy bueno y son muy atentos. En fin es un excelente lugar para quedarse tanto para familias con niños o adolescentes o en parejas. Nuestra experiencia fue muy buena alli y sin duda alguna volveriamos a quedarnos en este lugar.
Ottima struttura a poca distanza dagli universal studios che si possono comodamente raggiungere con navetta, unica pecca bar nella hall con alcuni dipendenti poco simpatici anche se il cibo è molto buono
Alberto, Thank you for sharing your experience at Westgate Palace Resort. We love that you appreciated our great location close to attractions and resort accommodations. We are honored to have had the opportunity to serve you and look forward to your future visits! -Nicole
가족여행객을 위한 괜찮은 선택”
가족들을 위한 리조트라 주방, 세탁 등 모든 편의시설이 준비되어 있습니다. 공간이 여유롭지는 않지만, 그럭저럭 가족들이 보내기엔 크게 불편하지 않았습니다. 수영장도 있고 주차장도 편해서 가격대비 괜찮은 선택입니다.
舒适 安静 房间大”
Xufeng, Thank you for sharing your feedback with us! It always pleases us to hear when our visitors enjoy a wonderful vacation getaway at our property. We pride ourselves on the service and hospitality we consistently deliver our valued guests, and we are glad your stay was nothing short of exceptional. We look forward to seeing you again soon! Regards, Kai
We are delighted you had a great stay with us at Westgate Palace Resort. It thrills us to hear that appreciated our great location, resort amenities and activities for family enjoyment. Please visit us again. It will be our honor and delight to serve you and your family. Nicole