Westgate Vacation Villas Resort
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Disney - Maingate West part of Orlando (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Bicycle rental
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Hot tub
Fitness center
Check-in/out [express]
BBQ facilities
Amazing all around”
Everything is on the property you can ask for. Pools, restaurants, bars, mini golf, playground, little grocery store, water park, and movie theater. There isn’t a better place to stay!
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Yes!”
After reviews recently online I was scared of how clean it would be. To my surprise, it was clean. I had zero complaints in our deluxe villa! The water park especially was clean! I was surprised at how a water park can stay clean in the bathrooms with the level of traffic. Everything was wonderful!
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Customer Service”
Isaac was the best. We come here a couple times a year. Great family resort. We also bring are pet.
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I won’t stay no where else ”
It was my first time at these resort, I had 8 kids with me from 8 months to 18yrs and we all loved it. The price u can’t beat it. Well be planning on coming back for sure. This time mamma and dadda vacation
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The whole shebang ”
This was our first time staying at a Westgate Resort and we were far from disappointed. We only stayed one night and didn't get to enjoy all the amenities that they offer
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The westgate is awesome ”
We been over 20 times! Whenever we’re in Orlando there’s no other place we would rather be
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Nice place, great amenities”
Loved it - only complaint is the water park wasnt heated. All the other pools were except the water park. I would stay again
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Love this resort”
Very nice resort. Clean and courteous staff.
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Room wasn’t the cleanest ”
We were upgraded to a two bedroom villa due to the one we reserved hadn’t been cleaned properly. Well this one didn’t appear to be cleaned properly either. The common areas were clean and neat, but down the front of the cabinets, the doors, the fridge handle were all filthy. You could just tell whoever cleaned this room the last several times did not take their time. I had to use Lysol wipes that I had with me to wipe things down. The porch area wasn’t usable either unless we wanted to wipe it down and sweep as well. I opened a closed by the living room and there were 3 bugs that tried to come running out!! Other then that, the beds and sheets and bathrooms appeared to be clean. My fiancé and I were only staying one night or else we probably would have said something to the front office staff.
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Great time on property”
Lots of activities on property that my family in the kids enjoyed the cons a little farther away for other activities
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Good Value for Money but could be better”
Overall we enjoyed the stay everything was clean and close by, it’s a little out dated but ok for the price.. The staff at the reception center weren’t the nicest or welcoming.
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Excellent”
The hotel have good activities for kids, but the mattress was very hard and a good sleep is necessary. Customer service is always right, I also request a fist floor and they say they did have any and their was a lots of rooms empty. I did my check out 1 day before. I being in so many hotels and villas and so far this one will be in the list🚫
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Excellent”
I think they should have housekeeping. If we have to pay a resort fee why not have housekeeping even if it’s only for a 2 day stay.
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Great resort!”
Expensive but really nice
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It was ok”
It was just ok. I’m not really sure how they manage to sell time shares for what it is. Definitely wouldn’t want to return on a yearly basis.
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Family vacation ”
We had fun but there were some major annoyances with the quality of the room. The door pulls on three different drawers broke off the first time we opened the drawer. The toaster was broken. The phone was broken. We were in a unit that slept 10 people but 3 beds had NO linens, no blankets and one bed had no pillows either. We called several times over the course of the day to get linens and blankets and no one came. We even offered to go ourselves to wherever we needed to go to pick up linens but that was not permitted. We gave up by 1 am and ended up sleeping with towels on us. The next morning we found a blanket left at the door, who knows when it finally came. The pool next to our villa was supposed to be heated, it was not. The hot tub also broken next to the villa. Overall quality was not what I would expect for the price.
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Great location, facilities and rooms need an upgrade ”
The: resort location and pet friendly facilities Cons: villas urgently need an update, there was trash in the facilities around our villa, cle
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Horrible experience!!!”
I usually love the Westgate but this stay was horrible. First we got a tiny room for 5 where the sprinklers hit the front door so it was always all wet, they said the would send housekeeping, they never came. The master bathroom was tiny, the shower would drip water to the bedroom. I asked to be changed but was told that was the room I chose which was not true because you don't get an option to choose your room while booking. The supervisor Kathy was not professional at all. Then I got changed to a bigger room but not the remodeled ones but the old ones. The TV remotes did not work called guest services waited about two hours and called again, was told since I had the do not disturb sign the didn't knock which made no sense because if I'm calling to request q service they should have knocked. I removed the sign no one ever came. Guest services was horrible.
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No hot water”
Whe we first arrived our room did not have any towels, soap, shampoo or conditioner. There was only 1 roll of toilet paper to share between 2 bathrooms. We never received our welcome text message so we could contact the front desk. Our phone did not work to contact anyone. Wifi service is horrible and most importantly they put us in a building that they knew already the day before was having problems with not having hot water. We did not know there was no hot water until we spent the afternoon at the pool and got back and could not shower. We were told at 7pm someone would be by in 15 to 30 minutes to check on it and no one came. I went to the front and stood in line for the complaint department for over an hour, they called and I was told someone is on the way immediately. 40 minutes later maintenance finally came but it was to fix our remote control for the TV, which was working fine. I had to go back up front and there were 2 other guest from the same building on different floors there to complain about the same issue, thats when I was told it's a known issue that they have been working on since the day before. They said it should be fixed within a couple hours.. That would put us at 11pm at night. Finally I insisted on being moved to another building. We had to pack up all our stuff at 10:30 pm to move.. They first tried to make it better by comping me 2 free pizza vouchers, no thank you I don't need pizza I need a room for my family with hot water. I would not recommend this Resort nor will I ever go back.
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Villas”
Water wouldn’t go down the drain in shower, oven was dirty, and all the way in the back with no balcony or place to sit was awful
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