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About White Beach Hotel

Description

Designed for both business and leisure travel, White Beach Hotel is ideally situated in Serendipity Beach; one of the city's most popular locales. Only 20. Km away, this 3-star hotel can be easily accessed from the airport. With the city's main attractions such as Occheuteal Beach, Serendipity Beach Pier, Serendipity Beach within close reach, visitors to the hotel will just love its location.

At White Beach Hotel, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, taxi service, ticket service, 24-hour front desk.

The hotel features 56 beautifully appointed guest rooms, many of which include closet, towels, clothes rack, slippers, complimentary instant coffee. The hotel offers an excellent variety of recreational facilities, including outdoor pool, massage, garden. White Beach Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Sihanoukville.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service

Things to do, ways to relax

  • Garden
  • Massage(s)
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Khmer
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 8 USD
Breakfast Charge (when not included in room rate): 5 USD
Check-In From: 1:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 3. Km
Distance to Airport: 20. Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Rooms : 56
Reception Open Until: : AM
Time to Airport (Minutes): 30
Year Hotel Built: 2010
Year Hotel Last Renovated: 2012
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Verified traveler reviews

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Very good



based on 406 reviews
  • Cleanliness 7.6
  • Facilities 6.2
  • Location 8.3
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.3
  • Food/Dining 6.3
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Neang from Cambodia
Couple
Standard Twin
Stayed one night in May 2016
Is ok
The price it a little hight clean neat just ok ..
Reviewed May 23, 2016

Tanty from Cambodia
Family with young children
Standard Double
Stayed 2 nights in April 2016
Great Location
The Location is infront of beach, but the hotel abit old especially the toilet need renovation.
Reviewed April 17, 2016

Kim from Australia
Couple
Superior Double
Stayed 3 nights in February 2016
On the Beach
Excellent location at quieter end of Ochheuteal Beach, opposite beach and many eating options. We loved Khins Beach BBQ. Hotel has nice size rooms with open air dining room on top floor. Pool very welcome at end of day.
Reviewed March 25, 2016

Nil from Cambodia
Couple
Superior Twin Room
Stayed one night in March 2016
Room size is small and the food no variety
Only the location
Not so satisfy.
Reviewed March 14, 2016

pov from Cambodia
Family with older children
Superior Twin
Stayed one night in March 2016
Good hotel, but the stuff is so mean
Clean ,
Pretty good
Reviewed March 06, 2016

Justyna from Poland
Couple
Standard Double
Stayed one night in February 2016
Overrated
Location - close to the beach, however the beach itself is ugly and dirty
We booked double room, received twin instead and the staff couldnt do a thing about it. The hotel is close to the beach, however the beach itself is stinky, dirty as everything else in sinaouk.
Reviewed February 19, 2016

sean from United Kingdom
Solo traveler
Standard Twin
Stayed 3 nights in January 2016
Very noisy check outs early morning
Small pool by busy road.
Reviewed February 13, 2016

Paul from United States
Couple
Standard Double
Stayed 4 nights in January 2016
their handling of the reservation is terrible
The best thing about the hotel is the location. Most of the staff are accommodating. The room are towels of good quality for a 3 star.
Although the overall stay at the hotel was pleasant enough, the dining cleaning and bellboy staff being especially nice, the way key staff handled my need to unexpectedly cut my trip short was very unprofessional. Although I gave them more than 24 hours notice that I would be leaving early due to an unexpected personal matter, they refused to refund me for the day that I did not stay at the hotel. Their policy stated you must give 24 hours notice and I did that and more. Yet when attempts were made to contact them about refunding the unused day of the stay, which I paid in advance, they did not respond to Agoda's phone calls and outright lie about being able to get back in touch. This was extremely unprofessional and ridiculous especially considering small amount of money they are stealing from me. It is a classic case of winning the battle to lose the war as I will never stay with them again for their dishonesty. The decision for any traveller who wants to stay with them is do you take a chance on not having any issues arise such as mine and have a good stay or need some sort of professional courtesy and customer service and not being able to get it. I for one, operate more on a standard of principle rather than dollar value and I'm not willing to give any further amount of money to such an unprincipled place of business. It is unfortunate to give such a negative review for the staff who were very courteous and accommodating but again it is very irritating the way the reservations team and some of front desk reception handled my situation. I would give their performance one star.
Reviewed February 08, 2016

Jonathan from United Kingdom
Group
Standard Twin
Stayed one night in January 2016
Company retreat
We choose this hotel because of its location and promotion deal and we stayed with a group of 43 guests. It is close to the beach, but at weekends it is quite loud due to the parties on the beach. The breakfast (buffet) was good with Western and Asian dishes, fruit and salad plates etc. In my opinion some of the facilities could be cleaned and maintained better. We booked all rooms (15) over the platform agoda, but were really surprised that few of our bookings were processed by booking.com, which was confirmed in a email from Agoda in a very little sentence stating processed by booking.com. Interesting was the response of the receptionist, they said to me -costumer I am confused about my bookings, without listen to the costumer and try to understand, why a costumer is concerned booking rooms with Agoda (and do the review too), but booking and full credit card credential are passed to hotel by booking.com, without given consent before the transaction. At the end I am quite convinced the receptionist manager still haven't understood about the booking issue.
Reviewed February 08, 2016

Jonathan from United Kingdom
Group
Standard Twin Room
Stayed one night in January 2016
Company retreat at SHV
We choose this hotel because of its location and promotion deal and we stayed with a group of 43 guests. It is close to the beach, but at weekends it is quite loud due to the parties on the beach. The breakfast (buffet) was good with Western and Asian dishes, fruit and salad plates etc. In my opinion some of the facilities could be cleaned and maintained better. We booked all rooms (15) over the platform agoda, but were really surprised that few of our bookings were processed by booking.com, which was confirmed in a email from Agoda in a very little sentence stating processed by booking.com. Interesting was the response of the receptionist, they said to me -costumer I am confused about my bookings, without listen to the costumer and try to understand, why a costumer is concerned booking rooms with Agoda (and do the review too), but booking and full credit card credential are passed to hotel by booking.com, without given consent before the transaction. At the end I am quite convinced the receptionist manager still haven't understood about the booking issue.
Reviewed February 08, 2016



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