The White Horse & Griffin

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

87 Church Street, Whitby City Center, Whitby, United Kingdom, YO22 4BH

Highlights

Great food & dining

Great location with great room and the food is exceptional.
Location

Great location with great room and the food is exceptional.
Comfortable mattresses

Great Breakfast

Breakfast very good
Professional guest services

Staff are great and a friendly atmosphre.

Facilities

Free Wi-Fi

Restaurants

Bar

Golf course (within 3 km)

Family room

Luggage storage

Pets allowed

Breakfast

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Whitby City Center part of Whitby, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Location 9.3
Service 8.5
Value for money 8.1
Cleanliness 8.0

Based on 32 verified reviews

Location

9.3

Service

8.5

Value for money

8.1

Cleanliness

8.0

Facilities

8.0

See map

9.3Exceptional

Location rating score

Exceptional location
Closest landmarks
The Whitby Cheese Co.
80 m
Post Office
370 m
Tourist Office
400 m
Whitby Harbour
410 m
Scarborough to Whitby Rail Trail
440 m

Good to know

Value for money8.1
Location rating9.3

Select your room

1/9

Three-Bedroom House

33 m²/355 ft²
Max 6 adults
1 king bed / 1 double bed / 1 king bed

3 bedrooms

1/7

Mary Ann Hepworth

30 m²/323 ft²
Max 2 adults
1 double bed

Courtyard view

1/7

Cottage-Cottage-Ensuite-Street View-April Cottage

Max 4 adults
2 double beds and 1 super king bed
Preferred by Couples

9.2

Exceptional

Room comfort and quality

Street view

1/5

Provider

21 m²/226 ft²
Max 2 adults
1 queen bed
1/5

Wakeful (King Room)

32 m²/344 ft²
Max 2 adults
1 queen bed
1/5

King-Ensuite-Resolution + Single bed

45 m²/484 ft²
Max 2 adults
1 single bed

10.0

Exceptional

Room comfort and quality
1/5

Bagatelle (Small Double) - Fourth Floor

24 m²/258 ft²
Max 2 adults
1 double bed
1/5

Helga Maria

20 m²/215 ft²
Max 2 adults
1 king bed or 2 single beds
1/5

Discovery

41 m²/441 ft²
Max 4 adults
1 double bed and 2 single beds
Fits groups
1/5

Warrior Queen

31 m²/334 ft²
Max 2 adults
1 king bed or 2 single beds

Courtyard view

Frequently asked questions

Delight in your holiday vacation the best way with a beverage in your hand at The White Horse & Griffin's bar accessible right in front of your doorstep for whenever you need a sip or two.

The White Horse & Griffin satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with first aid kit, temperature check for guests and staff, and staff trained in safety protocol for increased safety precautions and hygiene protocols.

While residing at The White Horse & Griffin, kick start your holiday by exploring the closest destinations that are within walking distance to the property which include The Whitby Cheese Co., Whitby Harbour, and Scarborough to Whitby Rail Trail.

Verified past guests that have stayed at The White Horse & Griffin had an average nightly stay of 1 night at this property.

The White Horse & Griffin's most popular month where verified visitors have stayed the most is in November.

Verified solo travelers that have stayed at this property have given The White Horse & Griffin an average rating of 8.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given The White Horse & Griffin an average rating of 8.0. You can look up on more detailed customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given The White Horse & Griffin an average rating of 8.3. You can find more precise customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given The White Horse & Griffin an average rating of 6.7. You can look up on more comprehensive customer evaluations, and remarks for this property down in the review section.

The closest airport to The White Horse & Griffin is Durham Tees Valley Airport, 53.0 km away.

More about The White Horse & Griffin

More about The White Horse & Griffin

Unwind and Socialize in Style

At The White Horse & Griffin, we understand the importance of providing our guests with top-notch entertainment facilities to enhance their stay. Whether you're looking to unwind with a drink or socialize with fellow travelers, our bar and shared lounge/TV area are the perfect spaces to relax and have a great time. Step into our stylish bar, where you'll find a wide selection of beverages to suit every taste. From classic cocktails to local craft beers, our friendly bartenders are ready to serve up your favorite drink. Sit back and soak in the cozy atmosphere as you enjoy live music performances or catch up on the latest sports events on the large TV screens. For a more communal experience, head over to our shared lounge/TV area. This inviting space is the ideal spot to connect with other guests, swap travel stories, or simply unwind with a good book. Curl up on one of the plush sofas, grab a cup of hot coffee, and lose yourself in the captivating TV shows or movies playing on the big screen. Whether you're looking for a lively night out or a relaxed evening indoors, The White Horse & Griffin's entertainment facilities are designed to cater to your every need. So, come and experience the perfect blend of comfort, entertainment, and socializing at our charming hotel in Whitby, United Kingdom.

Unleash Your Inner Angler at The White Horse & Griffin's Fishing Facilities

Nestled in the charming coastal town of Whitby, The White Horse & Griffin offers a haven for fishing enthusiasts. With its prime location overlooking the stunning Whitby Harbour, this hotel provides an ideal base for an unforgettable fishing adventure. The White Horse & Griffin boasts a range of top-notch fishing facilities to cater to all levels of expertise. Whether you're a seasoned angler or a beginner looking to cast your first line, you'll find everything you need here. The hotel offers fishing equipment rentals, including rods, reels, and tackle, ensuring that you're fully equipped for a successful day out on the water. Set sail on one of the hotel's fishing charters, where experienced guides will take you to the best fishing spots in the area. From sea fishing for mackerel and cod to river fishing for salmon and trout, there's a variety of options to suit your preferences. After a thrilling day on the water, you can return to the hotel and relax in the cozy lounge, sharing stories of your angling conquests with fellow fishing enthusiasts. The White Horse & Griffin truly is a haven for fishing enthusiasts seeking an unforgettable experience in Whitby.

Convenient Facilities at The White Horse & Griffin

The White Horse & Griffin in Whitby, United Kingdom, offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. With a dedicated concierge service, guests can rely on the knowledgeable staff to assist with any queries, recommendations, or reservations, making their stay in Whitby truly memorable. Whether you're traveling for business or leisure, staying connected is essential, and The White Horse & Griffin understands this. With complimentary Wi-Fi available in all public areas, guests can easily stay connected with friends, family, or colleagues. Additionally, each room is equipped with free Wi-Fi, allowing guests to browse the internet, stream their favorite shows, or catch up on work from the comfort of their own space. To ensure a clean and comfortable environment, daily housekeeping services are provided at The White Horse & Griffin. Guests can relax knowing that their rooms will be tidied, beds made, and fresh towels provided each day. This attention to detail ensures a pleasant and convenient stay for all guests. With its dedicated concierge service, complimentary Wi-Fi throughout the property, and daily housekeeping services, The White Horse & Griffin offers a range of convenient facilities to enhance the overall experience of its guests. Whether you're visiting Whitby for business or leisure, this charming hotel provides everything you need for a comfortable and enjoyable stay.

Convenient Transport Facilities at The White Horse & Griffin

At The White Horse & Griffin in Whitby, United Kingdom, guests can enjoy the convenience of onsite car parking facilities. Whether you are arriving by car or renting one during your stay, the hotel's car park offers a hassle-free solution for parking. With a dedicated onsite car park, you can rest assured that your vehicle will be safe and secure throughout your visit. This added convenience allows you to explore the charming town of Whitby and its surrounding areas at your own pace, without the worry of finding parking spaces or paying expensive fees. The White Horse & Griffin's onsite car park ensures that your journey to and from the hotel is as seamless as possible.

Indulge in Culinary Delights at The White Horse & Griffin

At The White Horse & Griffin in Whitby, United Kingdom, dining is an experience that will delight your taste buds and leave you craving for more. The hotel boasts a charming and inviting restaurant where guests can indulge in a culinary journey like no other. With its warm ambiance and attentive staff, the restaurant offers a perfect setting for a memorable dining experience. Start your day off right with the daily continental breakfast served at The White Horse & Griffin. Wake up to a delicious spread of freshly baked pastries, crusty bread, and a variety of cereals and fruits. Sip on a steaming cup of coffee or choose from an assortment of teas, while enjoying the picturesque views of Whitby. After a day of exploring the town, unwind and treat yourself to a delectable dinner at the hotel's restaurant. The menu features a range of mouthwatering dishes, prepared using locally sourced ingredients. From succulent seafood to hearty meat dishes, there is something to satisfy every palate. The attentive staff will ensure that your dining experience is nothing short of exceptional, making your stay at The White Horse & Griffin truly unforgettable.

Comfort and Variety at The White Horse & Griffin

At The White Horse & Griffin, you'll find a range of comfortable and stylish rooms to suit every traveler's needs. Choose from a variety of room types, including the charming Cottage-Cottage-Ensuite-Street View-April Cottage, which offers spacious accommodation with 2 Double Beds or 1 Super King Bed. For a cozy retreat, the Bagatelle - Petit room is perfect, featuring a comfortable Double Bed. The Dickens room offers a classic and elegant atmosphere, while the Discovery/Family Room is ideal for those traveling with loved ones. The Mary Ann Hepworth and Scoresby - Petit rooms provide a peaceful haven for a restful night's sleep. By booking your stay at The White Horse & Griffin through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse and compare different room options, making it convenient to find the perfect accommodation for your stay in Whitby. Don't miss out on the opportunity to experience the comfort and charm of The White Horse & Griffin at the best prices by booking through Agoda today.

Explore the Vibrant Heart of Whitby at Whitby City Center

Nestled in the charming coastal town of Whitby, The White Horse & Griffin offers a prime location in the heart of Whitby City Center. This vibrant area is a treasure trove of history, culture, and natural beauty, making it the perfect destination for travelers seeking a truly immersive experience. Step outside the hotel's doorstep and find yourself surrounded by a myriad of quaint shops, bustling cafes, and traditional pubs. Take a leisurely stroll along the cobbled streets, lined with picturesque buildings that showcase the town's rich maritime heritage. Immerse yourself in the captivating atmosphere as you explore the local shops, offering everything from unique souvenirs to artisanal crafts. Whitby City Center is also home to a plethora of historic landmarks and attractions. Marvel at the imposing ruins of Whitby Abbey, perched high on the East Cliff, and soak in the breathtaking panoramic views of the town and coastline. Discover the fascinating history of Captain Cook at the Captain Cook Memorial Museum, or venture down to the bustling harbor to witness the comings and goings of fishing boats and pleasure cruises. With its vibrant atmosphere and wealth of attractions, Whitby City Center truly offers something for everyone.

Traveling to The White Horse & Griffin from Nearby Airports

When it comes to reaching The White Horse & Griffin in Whitby City Center, there are several convenient options from the nearby airports. If you are flying into Durham Tees Valley Airport, the most efficient way to reach the hotel is by taking a taxi or renting a car. The journey takes approximately 1 hour and 15 minutes, and you can enjoy scenic views of the North Yorkshire Moors National Park along the way. Another option is to fly into Leeds Bradford Airport, which is approximately 64 kilometers away from Whitby. From the airport, you can take a direct train to Whitby Train Station, which is just a short walk from The White Horse & Griffin. The train journey offers stunning views of the Yorkshire countryside and takes around 2 hours. If you prefer a more direct route, you can fly into Newcastle International Airport and take a taxi or rent a car for the approximately 1 hour and 30-minute drive to Whitby. This route allows you to enjoy the coastal scenery as you make your way to the hotel. No matter which airport you choose to fly into, reaching The White Horse & Griffin in Whitby City Center is a straightforward and enjoyable journey. Once you arrive, you will be greeted by the hotel's charming atmosphere and warm hospitality, making your stay in Whitby truly memorable.

Discover the Charming Surroundings of The White Horse & Griffin in Whitby

Nestled in the heart of Whitby, The White Horse & Griffin offers a delightful stay surrounded by a plethora of landmarks and attractions. Just a stone's throw away, you'll find the Tap & Spile, a popular local pub known for its cozy atmosphere and excellent selection of drinks. It's the perfect spot to unwind after a day of exploring the charming town. For those interested in maritime history, the RNLI Lifeboat Museum is a must-visit. Located nearby, this fascinating museum showcases the heroic efforts of the Royal National Lifeboat Institution and offers a glimpse into the life-saving work they do. You can learn about the history of lifeboats and even step aboard a real-life vessel. Another notable landmark in the vicinity is the Captain Cook Monument, a towering tribute to the famous explorer who once called Whitby home. Take a leisurely stroll up the hill to reach this iconic landmark and enjoy panoramic views of the town and the stunning coastline. It's a great spot for photography enthusiasts and history buffs alike. If you're in the mood for some traditional pub fare, the Duke of York is just a short walk away from the hotel. This charming pub offers a warm and welcoming atmosphere, with hearty meals and a wide selection of local beers. It's the perfect place to indulge in some authentic British cuisine. Whitby Golf Club is also within easy reach, offering golf enthusiasts a chance to tee off amidst breathtaking coastal scenery. Whether you're a seasoned golfer or a beginner, this picturesque course promises a memorable golfing experience. No visit to Whitby would be complete without exploring the iconic Whitby Harbour. Just a stone's throw away from the hotel, this bustling harbor is a hub of activity, with fishing boats, pleasure craft, and a range of shops and restaurants. Take a leisurely stroll along the waterfront and soak in the maritime atmosphere. For those seeking a spiritual experience, St Mary's Church is a short distance from the hotel. This stunning church, perched on the cliffs overlooking the town, boasts breathtaking architecture and a rich history. Step inside and marvel at the beautiful stained glass windows and intricate woodwork. Lastly, don't forget to drop by the Whitby Tourist Office, conveniently located nearby. Here, you can gather information about the town's history, attractions, and events, ensuring you make the most of your stay in Whitby. With such a diverse range of landmarks and attractions in close proximity, The White Horse & Griffin offers the perfect base for exploring the best of Whitby.

Conveniently Connected: Whitby Train Station

Located just a short stroll away from The White Horse & Griffin, Whitby Train Station offers a convenient and efficient way to explore the charming town and its surrounding areas. As you step off the train, you'll be greeted by the striking Victorian architecture of the station, which sets the tone for your journey. From here, you can easily access various attractions and landmarks, such as the iconic Whitby Abbey and the picturesque Whitby Harbour. Whether you're a history enthusiast, a nature lover, or simply seeking a relaxing coastal getaway, Whitby Train Station provides the perfect starting point for your adventures.

A Culinary Adventure Awaits

When it comes to dining options near The White Horse & Griffin, guests will be spoiled for choice. Just steps away from the hotel, Whitby Deli offers a mouthwatering selection of freshly prepared sandwiches, salads, and local delicacies. For those craving authentic Indian flavors, Passage to India is a must-visit, serving up aromatic curries and traditional tandoori dishes. Seafood enthusiasts will be delighted with the offerings at Silver Street Fisheries, where they can savor the freshest catch of the day. For a cozy atmosphere and a cup of expertly brewed coffee, Java Café-Bar is the perfect spot to unwind. And if you're in need of beach essentials or a quick bite, Tides Beach Shop is just a stone's throw away. With such a diverse range of dining options right at your doorstep, The White Horse & Griffin is the ideal base for a culinary adventure in Whitby.

Shopping Delights Near The White Horse & Griffin

The White Horse & Griffin is perfectly situated for those eager to explore a variety of unique shopping landmarks that Whitby has to offer. Just a short stroll away, you can discover the whimsical charm of Doodlepots, where creativity flows and art comes to life. For those with a penchant for exquisite jewelry, Black Market Jewellry and Monkeypuzzle Gems provide an array of stunning pieces that are perfect for a special gift or a personal treat. Satisfy your sweet cravings at Justin Chocolatier, renowned for its delectable handmade chocolates, or indulge in the local delicacy at Fortune's Kippers, where you can pick up some of Whitby’s famous smoked fish. Don’t miss out on Loveshoes of Whitby, a haven for shoe lovers, and Natural Wonders, where you can find unique gifts and souvenirs. For a touch of elegance, visit One O Five Whitby Jet, which specializes in the beautiful Whitby jet jewelry. Finally, immerse yourself in local culture at the Pannett Art Gallery, showcasing works from local artists and offering a glimpse into the artistic spirit of the region. Each of these landmarks contributes to the vibrant shopping scene, making your stay at The White Horse & Griffin even more memorable.

Affordable Luxury at The White Horse & Griffin

Experience the perfect blend of luxury and affordability at The White Horse & Griffin in Whitby, United Kingdom. With an average price of $133 per room, this charming hotel offers exceptional value for money compared to the average price of $137 for a hotel room in the same city. At The White Horse & Griffin, you don't have to compromise on quality or comfort. Each room is tastefully decorated, featuring elegant furnishings and modern amenities. Whether you choose a cozy single room or a spacious suite, you can expect a tranquil atmosphere and a restful night's sleep. Indulge in the hotel's delicious complimentary breakfast, which is included in the room rate. Start your day with a selection of fresh pastries, seasonal fruits, and a variety of hot and cold dishes, all served in the hotel's charming dining area. With its prime location in the heart of Whitby, The White Horse & Griffin is the perfect base for exploring the city's historic sites, picturesque coastline, and vibrant local culture. Whether you're visiting for business or pleasure, this hotel offers unbeatable value for money, making it the top choice for savvy travelers.

Unforgettable Stay at The White Horse & Griffin

Discover a truly exceptional hotel experience at The White Horse & Griffin in Whitby, United Kingdom. With outstanding customer ratings across the board, this charming hotel offers an unforgettable stay for every guest. One of the highlights of this hotel is its exceptional value for money, with a remarkable rating of 9.6. Guests can enjoy top-notch amenities and services without breaking the bank. From the moment you step into the hotel, you'll be greeted by a warm and friendly atmosphere that instantly makes you feel at home. The White Horse & Griffin also excels in cleanliness, with a remarkable rating of 9.6. The hotel maintains impeccable standards of hygiene, ensuring that every nook and cranny is spotless. Whether you're staying in one of the cozy rooms or exploring the common areas, you can expect a pristine environment that guarantees a comfortable and enjoyable stay.

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • English
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Game room
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Breakfast [free]
  • Restaurants
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Elevator unavailable
  • Heating in public area
  • Luggage storage
  • Meeting/banquet facilities
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Dog-friendly
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Car park [nearby]
Available in all rooms
  • Coffee/tea maker
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Shower
  • TV
  • Wi-Fi [free]

Food and dining

Restaurants on site
Restaurant
  • Cuisine: Seafood, British
  • Menu: Buffet

Location

87 Church Street, Whitby City Center, Whitby, United Kingdom, YO22 4BH

Exceptional9.3

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:30
The property
  • Number of rooms 10

Reviews of The White Horse & Griffin from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4
  • Location score 9.3 out of 10 and is a high score in Whitby
    Location9.3
  • Service score 8.5 out of 10 and is a high score in Whitby
    Service8.5
  • Value for money score 8.1 out of 10 and is a high score in Whitby
    Value for money8.1
  • Cleanliness score 8 out of 10 and is a high score in Whitby
    Cleanliness8.0
  • Facilities score 8 out of 10 and is a high score in Whitby
    Facilities8.0
High score for Whitby

Rating

9+ Exceptional (9)
8-9 Excellent (2)
7-8 Very Good (8)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type
Room Type
Language

Show reviews that mention 

Room comfort

Mentioned in 6 reviews
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66% Positive
sentiment-negative-indicator
33% Unfavourable

Breakfast

Mentioned in 5 reviews
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80% Positive
sentiment-negative-indicator
20% Unfavourable

Service

Mentioned in 4 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Location

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 3 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Check in

Mentioned in 2 reviews
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50% Positive
sentiment-negative-indicator
50% Unfavourable

Value for money

Mentioned in 2 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable

Room design

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Atmosphere

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable
Showing 21 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Philippa from United Kingdom
    Group
    Warrior Queen
    Stayed 1 night in August 2025

    “Fascinating old coaching inn”

    This is a delightful hotel built in 1681, with a rich history. We had the benefit of comfortable beds, plenty of hot water and helpful, welcoming staff. The hotel is ideally situated, only a short walk from the abbey. Whitby itself is delightful - well worth a visit

    Reviewed September 01, 2025
  2. 9.2
    Exceptional
    Mireille from Canada
    Solo traveler
    Bagatelle (Small Double) - Fourth Floor
    Stayed 1 night in July 2024

    “Quirky attic room”

    Staying in a inn dating back to 1681 was an experience in itself and I loved my quirky attic room - in spite of the very steep steps (both the ones inside the room and the ones to get to the floor the room door is on) and the space the bed has been fitted into makes it also a little difficult to move about. I also had a bit of trouble with the room lock - it uses an old skeleton key and, from the inside, you have to unlock the door crouching at an angle on the steps, so it took me a good 2-3 mins to successfully get out every time - which was a bit frustrating. I would recommend switching to a regular lock. Other than that, everything was perfect, especially the included full English breakfast- it was generous and delicious! Oh, and I learned on a tour that the hotel is haunted by the ghost of Beatrix Potter! :)

    Reviewed September 07, 2024
  3. 4.0
    Pete from United Kingdom
    Couple
    Warrior Queen
    Stayed 1 night in November 2025

    “The Fire is out…. Literally ”

    One of the best things about this hotel was its charm. The basement Victorian Range blazing whilst you eat breakfast or dinner. They are so skint getting one piece of coal on was hard work. Ben at front of house told us they were trying to cut down on kindling. Someone else had posted the staff were solemn. They were not joking. Again no milk in room. We were also lied to about the heating. The radiator went off from 10pm to 7am on a freezing cold night. Murmurs were made regards to a timer or rad that needed bleeding. The truth is they’d turned it off. Room was dated (Warrior Queen), mattress poor and staff who clearly hate it there. In previous years we’ve had a warm welcome and took to our room. Another solemn employee said it’s 3pm check in. It was 2.35pm. He was utterly charmless and disinterested. As discussed above the lovely fire in the dining basement was virtually out when we ate. Food is expensive but good. Service was dour. It’s so upsetting as we go every year and have always loved it. It is in free fall. No one cares there now. A member of staff was apologetic on check out acknowledging that it’s being run into the ground. Will avoid till it’s sold or there is significant improvement. I could go on…

    Reviewed November 17, 2025
  4. 7.6
    Very good
    john from United Kingdom
    Couple
    Double room-Ensuite-Bagatelle - Petit
    Stayed 1 night in February 2024

    “WHAG”

    I always wanted to stay here, and had the opportunity to just last night. Perfectly situated on Church Street, in the heart of old Whitby. Lovely and pleasant staff, nice breakfast, and an easy to work hot shower, but could have been cleaner, and my sleep was non existent due to the drunk, loud, snoring couple.....on the floor below! Just take ear plugs and you'll be fine.

    Reviewed February 17, 2024
  5. 9.2
    Exceptional
    Mathew from Australia
    Solo traveler
    Double room-Ensuite-Bagatelle - Petit
    Stayed 1 night in May 2024

    “Exceptional”

    I stayed in the attic room, which is a genuine adventure: it's cosy and clean, but it's up several flights of stairs, including a steep set inside the room itself. If you're up for that, this is a fun stay.

    Reviewed May 11, 2024
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