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White Sand Princess Hotel
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7.5 Very good guest rating
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"Good location, convenient, good size room, friendly staff re..."

MichaelSweden
Fitness center
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8.7 Excellent location
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8.7Location

White Sand Princess Hotel

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Very good
Based on 60 reviewsSee what guests said
7.5
  • 20 meters to the beach

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Hot tub

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Room choices
Standard Twin Bed
...
  • Street view
  • 16 m²/172 ft²
  • 2 single beds
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Standard Double Tower B
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  • Street view
  • 16 m²/172 ft²
  • 1 double bed
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Standard Double Bed
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  • Street view
  • 16 m²/172 ft²
  • 1 double bed
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Standard Double Tower A with Breakfast
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  • Shower
  • Balcony/terrace
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Verified guest reviews

Agoda Reviews (60)
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Cleanliness7.5
Facilities7.0
Location8.7
Room comfort and quality7.1
Service7.0
Value for money7.3
Provided by verified guests of Agoda
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Standard Double Bed
Standard Twin Bed
Standard Double Tower B
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Showing 54 verified guest comments
12345
8.0
Michael from Sweden
Couple
Standard Double Tower B
Stayed 2 nights in June 2017
Well worth the price paid
Good location, convenient, good size room, friendly staff resonable price. Perfect for our needs. Would gladly recommend this hotel! 😁
Reviewed June 16, 2017
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8.4
tommy from Thailand
Family with young children
Standard Twin Bed
Stayed 5 nights in December 2016
Very good location and value for money
This Hotel is in the heart of Whitesand Beach, great value for money, good restaurants and shopping around the hotel, pool across the rd was nice and clean
Reviewed January 03, 2017
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6.0
Loretta from United Kingdom
Couple
Standard Double Tower B
Stayed 2 nights in March 2016
Average and overpriced
This was our second visit to White Sand Princess, we stayed 2 years ago and were disappointed this time round. The room was looking tired, no tea or coffee making facilities and much more expensive than our last visit. We were considering extending our stay at White Sand but the price was expensive for the quality, the staff were not very helpful and not at all interested. We found a much nicer hotel a little further up the beach for a lot less and spent 3 lovely weeks there and were very glad we moved. Overall, it is very average and overpriced for what and where it is.
Reviewed April 06, 2016
2 travelers found this review helpful. Did you?|
8.4
stephen from Australia
Family with teens
Standard Double Tower B
Stayed 2 nights in February 2016
location
Right in the middle of the #1 beach in Koh Chang. Like it more rather than it's sister the main hotel because not in a goldfish bowl. Was here only 2 nights no lift but need the exercise and only 2 story any way. breakfast is in the main hotel and share all the facilities so not see why the negative feed-back that people rate? We had our car so made the island explore rather comfortable. For us it was quite good experience
Reviewed February 22, 2016
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6.0
usanee from Thailand
Family with teens
Standard Double Bed
Stayed 4 nights in December 2015
Traveller with older children
The breakfast is considered good for a 2 star hotel. The pool and the beach belong to Koh Chang Lagoon Hotel which is accross from the hotel which is satisfactory.
The bathroom is not comfortable at all. Unable to wash hair because water from shower head is not strong. My children bathroom smell of sewage and the lighting is very dim . The aircon breakdown one night and after repair , it works either very cold or not cool at all.
Reviewed January 01, 2016
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5.3
Fredrik from Sweden
Couple
Standard Double Bed
Stayed 2 nights in December 2014
Rude staff!
Pool, beach
Incredibly rude staff. They gave us a room that stank of sewage and refused to compensate us or give us a new room. They ignored me at the reception and was unfriendly. The staff does not care about the guests and rolls his eyes when the guest does not behave as they wish, ie is subservient to the unpleasant staff. When we were about to rent a moped we were contested if we really stayed at this hotel. Have traveled extensively in Thailand with never met such rude and useless staff before. Most of the rooms in Tower A is good however. The pool area is nice. The breakfast okay.
Reviewed January 17, 2015
1 traveler found this review helpful. Did you?|
7.3
Biswa from Thailand
Group
Standard Double Bed
Stayed 2 nights in December 2013
Nice stay, near the beach, good pool.
Location, Pool, Beach
Centrally located as many option to dine and shop. In front of beach.
Reviewed April 14, 2014
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7.3
Biswa from Thailand
Family with young children
Standard Twin Bed
Stayed 2 nights in December 2013
Pleasant Stay, Near Beach, but across the road
Location, Beach, Pool.
Pleasant staying, good location, as many options to shop and dine nearby. Near the beach, but across the road. Enjoyed the stay with family.
Reviewed April 14, 2014
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8.0
Dana from United States
Couple
Standard Double Bed
Stayed 4 nights in March 2014
Great place to stay at an affordable rate
The beach and is centrally located
The hotel is outstanding for me and my girlfriend. Great location, close to all the amenities on the island
Reviewed April 03, 2014
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3.0
Lewis from New Zealand
Couple
Standard Double Tower B
Stayed 4 nights in March 2014
Do not stay here ,Terrible.
None.
Do not stay here, poor quality overpriced rooms . This is abit of a scam as this hotel or rooms are run by the Lagoon resort across the road so the beach and restaurant and pools photos are from that resort . The room that we got was across the road and out the back, it was musty hadn't been used for a long time, very over priced. We went and complained to the manager , she was rude and offensive , but did offer us an upgrade which is not in agodas terms, which is where the sting is. Breakfast at the lagoon resort was ok and kitchen staff good but still left a bad taste as how the manager was. We asked if the complaints about this were regular and she said yes ' people always book those cheap rooms' , which are not cheap. We did not upgrade refusing to let this ruin our holiday and booked another hotel ,
Reviewed March 25, 2014
1 traveler found this review helpful. Did you?|
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White Sand Princess Hotel
|Very good 7.5
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