White Swan Hotel
White Swan Hotel
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10.0
Exceptional

"Very good service, nice hotel and clean."

yeo

|

April 27, 2018

Standard Room - Queen Bed - Guestroom White Swan Hotel
Standard Room - Queen Bed - Guestroom
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Lobby White Swan Hotel
Lobby
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Lobby White Swan Hotel
Lobby
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Interior view White Swan Hotel
Interior view
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Excellent
Location
8.8
See all 6 photos White Swan Hotel
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What guests are saying:
normal
Lo from Hong Kong
Couple
Hotel is very clean and has a big washroom. Minus point is that the hotel pool restrict people to wear swimming cap, if no cap, not allowed to swim
Mui from Singapore
Family with young children
Spacious clean room, very nice staff, good swimming pool and gym facilities
Lai from Hong Kong
Couple
Always will stay here whenever in Guangzhou. Very good service, nice hotel and clean. Nice park outside and conveniet
yeo from Singapore
Couple
It's beautiful and clean ,, the staffs are very friendly.
Janet from United States
Couple
private road along river leading to hotel in busy Guangzhou is a gem. next to fantastic restaurants yet shielded amongst historical buidlings
Loo from Malaysia
Couple
very good
HE from Australia
Business traveler
The hotel has been newly renovated. The room is very clean and big. The master control can make your life easier in the room. Excellent stay.
Ying from United States
Family with young children
love this hotel so much..... friendly staff .... helpful,good environment, nearby have a shopping mall with most of the shop is HK brand
Joanna
Couple
Excellent
From 961 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.2
Recommended by 96% of guests
Value for money8.6
Distance to city center2 km
Location rating8.8
Nearest airportGuangzhou Baiyun International Airport (CAN)
Distance to airport32.0 km
  • 680 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 125 times in the last 3 days | 5 travelers are looking at this property right now
Club Deluxe City View
Club Deluxe City View
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed or 2 double beds
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Club Deluxe River View Room
Club Deluxe River View Room
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe River View Twin Bed
Deluxe River View Twin Bed
...
  • Room size: 60 m²/646 ft²
  • River view
  • 2 single beds
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Club Executive Suite
Club Executive Suite
...
  • Room size: 90 m²/969 ft²
  • River view
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Deluxe City View with King Bed
Deluxe City View with King Bed
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Deluxe River View King Bed
Deluxe River View King Bed
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe City View Twin Bed
Deluxe City View Twin Bed
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Premier Suite
Club Premier Suite
...
  • Room size: 90 m²/969 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Package- Deluxe Double or Twin Room
Package- Deluxe Double or Twin Room
...
  • Room size: 60 m²/646 ft²
  • City view
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Standard Room - Queen Bed
Standard Room - Queen Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
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What people love about the property

  • 9.6
    Exceptional

    "Very nice view to the river and city."

    Yan

    |

    January 29, 2018

  • 8.8
    Excellent

    "Hotel staff are friendly and helpful."

    LEE M.

    |

    September 25, 2017

  • 8.8
    Excellent

    "Sum were really great, some of the best we had ever tasted."

    CHONG

    |

    April 1, 2017

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More about White Swan Hotel

More about White Swan Hotel

8.4
Excellent

"Rooms are spacious and very well renovated & decorated."

Ka S.

|

July 20, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
TaoRan Xuan (ShaMian)
170 m Chinese
Jiao Mei Restaurant (Shamian)
280 m Chinese
XiGuan Yue
370 m Chinese
American cuisine
American cuisine
LuSi JiuBa Restaurant
240 m American, Asian, Bar
Ajisen Ramen (ZhongHua Plaza)
4.7 km American, Asian, Chinese
Gail's
7.7 km American
Fast food
Fast food
Dou Cheng Kuai Can (Sui Xing Plaza)
430 m Fast food
GoodTime(LuJu Road)
610 m Fast food
Papa John's Pizza (Sai Bo)
1.2 km Fast food

What they offer

7.6
Very good

"Friendly and helpful staff."

Kin W.

|

December 27, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (961)Booking.com Reviews (1188)
8.8
/
10
Cleanliness9.2
Facilities9.0
Location8.8
Room comfort and quality8.6
Service8.9
Value for money8.6
Provided by verified guests of Agoda
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All guests (961)
All room types
Showing 512 verified guest comments
12345
8.4
Excellent
Wen from Singapore
Couple
Standard Room - Queen Bed
Stayed 1 night in December 2018
Excellent”
One of the best hotels we have stayed. The room was very clean and spacious. The staff went the extra mile to provide excellent service to us. The hotel is about 10 to 15 mins walk from Huangsa metro station. We will book the hotel again if we go back to Guangzhou.
Reviewed December 09, 2018
Dear guest, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
Responded December 10, 2018
White Swan Hotel
9.2
Exceptional
Chelo from Philippines
Couple
Standard Room - Queen Bed
Stayed 1 night in September 2018
Beautiful Room with the Pearl River View”
We stayed in the Deluxe room and we just love it! The bathtub with the views of the Pearl River really made it perfect for us since when we stayed at the White Swan. Guangzhou was hit by a typhoon when we stayed. So we can't travel anywhere else. And all the flights and train was canceled. We felt lucky that we stayed in this hotel. You should try the restaurants special with sunflower duck, it's my favorite. And go around in the boutique stores and museums of jade, it is very unique and impressive.
Reviewed November 16, 2018
Dear guest, Thank you for your review of your recent stay at our hotel. We are delighted to read of your favorable impression with our hotel and give you a warm and comfortable place in the typhoon days. Thank you again for your patronage and look forward welcoming you again as our valued guest in the near future. Sincerely, White Swan Hotel
Responded November 17, 2018
White Swan Hotel
8.4
Excellent
SOESANTO from Indonesia
Business traveler
Deluxe City View with King Bed
Stayed 2 nights in November 2018
Superb”
The best Hotel in Guangzhou, very clean, very nice staff and quick respond
Reviewed December 03, 2018
Dear guest, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
Responded December 03, 2018
White Swan Hotel
10.0
Exceptional
James from United Kingdom
Business traveler
Standard Room - Queen Bed
Stayed 5 nights in October 2018
White Swan Oct 2018”
Have stayed here on a number of occasions whilst visiting Canton Fair I like the Canton Fair shuttle boat and was disappointed it was not running and consequently had to use the shuttle bus Fortunately this time the weather was kind and I was able to sit out at the pool Otherwise there is a lack of seating for guests except in the bar area and the huge number of tourists - especially at weekends/local holidays- coming in to look at the hotel (with its magnificent foyer) can be irritating and tends to drive guests to stay in their rooms Overall a good hotel
Reviewed November 06, 2018
Dear guest, Thank you for taking time to give us a feed back on your recent stay here. Due to the governmental traffic control, the shuttle ferry service is suspended during 3rd phase of the Canton Fair. We are sorry for the inconvenience caused. As a special place for Guangzhou People, Shamian Island and our hotel are extremely popular especially in holidays like Spring Festival. Thank you for your support and we look forward to welcoming you again as our esteemed guest. Sincerely, White Swan Hotel
Responded November 08, 2018
White Swan Hotel
8.8
Excellent
Annie from Australia
Family with young children
Standard Room - Queen Bed
Stayed 3 nights in October 2018
You get what you paid for”
We stayed for 2 time slots this time, 4 days in early October then 3 more days in mid October after our trip to 2 other cities in China. Our first stay was in a standard room, which is true to the name, standard in every aspects, from the size of the bed to the size of the room . Quite standard that we did not feel like staying in a 5-Star hotel. On our return from our trip , we paid RMB 385 per night upgraded to a deluxe room, with city view, and it was amazing. The bed was big, bathrooms are big with 2 basins. There were 2 chocolates offered for 2 of the 3 nights we stayed. The staffs are friendly. Pool was nice and my son love it. Definitely need to try Yum Cha at the hotel, highly recommend.
Reviewed October 17, 2018
Dear guest, Thank you for sharing your recent experience with us at the White Swan. We have been committed to providing the best experience for our guests. Either super river view or beautiful Shamian island, we hope to create a comfortable environment for you. Thank you for choosing to stay with the White Swan Hotel and looking forward to welcoming you back as our valued guest some other time in future. Best wishes, White Swan Hotel
Responded October 18, 2018
White Swan Hotel
10.0
Exceptional
Tony from United Kingdom
Business traveler
Deluxe River View King Bed
Stayed 4 nights in April 2018
Exceptional”
Excellent Hotel in terms of room, staff and location, with the added benefit of the use of the Boat/ Ferry to travel and return daily to the Canton Fair, the latter gives you the choice to plan and review the days events in an ideal setting, We will choose again! Tony
Reviewed May 29, 2018
Dear Tony, Thank you for choosing the White Swan Hotel and taking time to give us a feedback of your experience here. We are pleased to hear you enjoyed your stay here. Thank you once again for your recommendation and we look forward to your coming again. Best wishes, White Swan Hotel
Responded May 31, 2018
White Swan Hotel
9.6
Exceptional
Yan from China
Group
Standard Room - Twin Bed
Stayed 1 night in November 2017
Very nice hotel to represent GuangZhou”
I was here once when I was 9 years old and this time is so different as the hotel have been refreshed several time I guess. Very nice view to the river and city. Quite place to enjoy with friend to spend vacation out of busy schedule. Room is very clean and confortable. Staff also very friendfly and helpful. This is a hotel you must stay to experience the heart of Guangzhou.
Reviewed January 29, 2018
Dear Yan, Thank you for sharing your recent experience at the White Swan Hotel with us. We are pleased to hear that enjoyed your stay with us, giving us high praise for our successfully completed renovation as well as the services experienced. We thank you for your valuable support and look forward to remaining your favorite hotel in Guangzhou for you and your friends in the years to come. Best wishes, White Swan Hotel
Responded January 30, 2018
White Swan Hotel
9.6
Exceptional
Rachel from Malaysia
Solo traveler
Standard Room - Queen Bed
Stayed 1 night in December 2017
Love this hotel!”
Excellent service from bellboys to receptionist to customer service. Best hotel in Shamian. All the front office staff was very good, speak good cantonese and some english especially Thomas (cannot remember the name, I think it was Thomas) most helpful. Will definitely come back again.
Reviewed December 30, 2017
Dear Rachel, thank you for sharing your recent experience at our hotel with us. We are pleased to hear you enjoyed your stay here and that you also had the opportunity to explore the surroundings of beautiful Shamian island with its many historic buildings and lush green parks at the banks of Pearl River. We are happy to share your special commendation to our receptionist Mr. WeiFeng Bi (Thomas) to acknowledge his good service. Again, many thanks for your patronage and we look forward to have the pleasure of welcoming you again at some other opportunity. Best Regards White Swan Hotel
Responded December 31, 2017
White Swan Hotel
8.4
Excellent
Hui from United States
Solo traveler
Deluxe River View Twin Bed
Stayed 1 night in August 2018
FIRST TIME VISIT”
THE STAFF WERE ATTENTIVE AND MOST FREINDLY. ESPECIALLY THE FRONT DESK. ROOM WAS JUST AS DESCRIBED ONLINE. EVERYONE WAS SO NICE. WE WERE ABLE TO GRAB A TABLE AT THE RESTAURANT AFTER PRE-CHECKIN WITH 5 MINS OF WAITING TIME. THAT WAS AWESOME. STAFFS WE COUNTERED FROM FRONT DESK, BELLMAN, CONCIERGE AND WAITRESS IN THE RESTAURANT WAS FRIENDLY AND HELPFUL. I QUITE SURPRISED OF THE EXCELLENT SERVICE WE RECEVEID DURING OUR STAY. COMMUNICATON WAS FLAWLESS AS THEY DO SPEAK CHINESE AND ENGLISH AS WELL. I ONLY THING THAT WE COULDN'T GET A LATER CHECKOUT AS THE HOTEL IS SOLD OUT. WOULD RECOMMEND THIS HOTEL AND MOSTLY BE BACK AGAIN.
Reviewed September 15, 2018
Dear guest, Thank you for choosing the White Swan Hotel and taking time to give us a feedback of your experience here. We are pleased to hear you enjoyed your stay here. Thank you once again for your recommendation and we look forward to your coming again. Best regards, White Swan Hotel
Responded September 15, 2018
White Swan Hotel
9.6
Exceptional
GuoHui from Canada
Family with young children
Standard Room - Twin Bed
Stayed 7 nights in August 2018
Very comfortable and clean Room”
I had stayed in a stander twin room for 7 nights and I like this hotel very much. The room is a bit small but it is very clean and well ventilation. The bed is comfortable. WIFI is strong and fast. My only complaint is that the swimming pool changing room (Men) is dirty and smelly.
Reviewed August 26, 2018
Dear guest, Thank you for taking time to share your recent experience at the White Swan with us. We have noted your comments in regards to our swimming pool changing room and have addressed this matter with our Fitness Center. We will strengthen our management to provide a comfortable environment for all our guests. We look forward to welcoming you again at another opportunity and thank you for your visit. Best regards, White Swan Hotel
Responded September 01, 2018
White Swan Hotel
9.2
Exceptional
Onna from Canada
Couple
Standard Room - Queen Bed
Stayed 3 nights in August 2018
Amazing customer service, very tentive.”
There isn't any cons, but if I had to write one would be the poor design if the bath tub, water leaks out makes the bathroom floor very wet and slippery, honestly thats no big deal cause the people at the hotel are so amazing, very tentive, super helpful, they go above and beyond.
Reviewed August 06, 2018
Dear Onna, Thank you for sharing your recent experience of your stay with us. We are pleased to hear that you had enjoyed your stay with us. Thanks for your comment about the bathroom floor, improvement will be considered. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
Responded August 06, 2018
White Swan Hotel
9.6
Exceptional
David from Australia
Couple
Deluxe River View King Bed
Stayed 3 nights in June 2018
Paradise on the Pearl”
The white swan is a gorgeous high end hotel on the banks of the Pearl River . Shamlian island is a colonial sanctuary away from the bustle of Guangzhou. Riverview definitely worth it. Who needs a TV?
Reviewed July 05, 2018
Dear David, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel
Responded July 05, 2018
White Swan Hotel
8.0
Excellent
Jingzhong from Singapore
Couple
Standard Room - Queen Bed
Stayed 1 night in November 2018
Good location”
The hotel has what you expect of a luxury hotel. It is easy to walk around from the hotel. However, it is very busy and there are crowds everywhere, especially in the lobby area.
Reviewed November 10, 2018
Dear guest, Thank you for taking time to give us a feed back on your recent stay here. As a special place for Guangzhou People, Shamian Island and our hotel are extremely popular especially in holidays like Spring Festival. Thank you for your support and we look forward to welcoming you again as our esteemed guest. Sincerely, White Swan Hotel
Responded November 11, 2018
White Swan Hotel
9.6
Exceptional
Daniel from United Kingdom
Couple
Deluxe River View King Bed
Stayed 2 nights in November 2017
High quality at a fair price”
White Swan in GZ offers international standard facilities and service. The room was clean, tidy and spacious (deluxe) with a great view of the river. The bed was huge and very comfortable. Staff were helpful and could answer questions about where to visit, organise taxis and help post postcards. The White Swan is in a charming area of Guangzhou and it's lovely just to wake up and have a walk about it. We did the buffet dinner which was fairly priced (excellent steamed crab) but the cut off end of 9:30pm was a bit early. The bar has a nice view and they do a range of drinks there. Only downside is the TV - there is one movie channel in English and no Demand options. At least not below the 14th floor - which is ridiculous. So if you are stuck in your room on a rainy day you had better either know and love Mandarin speaking TV or adore Bloomberg. I highly recommend this hotel!
Reviewed November 21, 2017
Dear Daniel, Thank you very much for taking time to give such a detailed description of your recent stay with us. We are indeed very pleased to read your comments of our newly renovated hotel, in particular the design of our luxurious rooms and the quality of our services! It is also satisfying to know that you had a wonderful time not just on our premises but also discovering the magic of historical Shamian Island surrounding the White Swan Hotel, offering so much diversity to visitors both in a visual and culinary aspect. In regard to the English movie channel, we have shared this matter with relevant department, they will consider improvement. Thank you once again for your valuable feedback and we look forward to welcoming you again at another occasion. Best Regards, White Swan Hotel
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White Swan Hotel
10.0
Exceptional
NGAN from China
Couple
Deluxe City View with King Bed
Stayed 1 night in August 2017
Excellent Hotel”
I came to this hotel two times in a month, both staying in a big room on the upper floor. The washing room is fantastic that both of us have a washing basin. All make-up can be placed on the dressing platform. The view is good. Food is good. I will come again.
Reviewed November 08, 2017
Dear NGAN, Thank you for staying at White Swan Hotel and providing us with your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to the pleasure of welcoming you again as our esteemed guest. Best Regards, White Swan Hotel
Responded November 10, 2017
White Swan Hotel
8.8
Excellent
CHONG from Malaysia
Family with teens
Deluxe City View Twin Bed
Stayed 2 nights in March 2017
A Pleasant Stay”
We checedk into White Swan Hotel for a few reasons, one of them were to try out the DimSim serve at 玉堂春暖 Restaurant. The verdict is, it didn't disappoint us, the DimSum were really great, some of the best we had ever tasted. We were also very satisfied with hospitality and service provided by the hotel. All in all a very pleasant stay indeed. Will check in again in the future.
Reviewed April 01, 2017
9.6
Exceptional
eddie from Hong Kong
Solo traveler
Deluxe City View with King Bed
Stayed 1 night in December 2016
Relaxing trip by the river”
It was 20 years ago that I started using this hotel. I enjoyed the ambience, location and the tranquility being away from work in the city. Despite the fact my office was at the Garden hotel, I did not mind travling to find my nest after work. The vicinity is also good and I enjoyed the local boat ride on the river. These few trips were my pleasure trips and am glad being back again together with the new renovation. It is a very busy hotel but the design was technically well done to seclude the guest area from the public.
Reviewed December 22, 2016
8.8
Excellent
eddie from Hong Kong
Solo traveler
Standard Room - Queen Bed
Stayed 1 night in December 2016
Relaxing Ambience”
It was already back in 15-20 years ago I started staying at the White Swan as I need to relax and get away from the hustle and bustle city of Guangzhou. As a matter of fact, my office was at the Garden Hotel yet, I did not mind traveling for half hour in the traffic . For pleasure trip, I still like to stay at Sha Mian that area with the old western / French style of architech. With the total face lift at the hotel, I highly recommend it with the friendly service at the hotel. It is a treat to stay on the river view side to see the sun rise / set.
Reviewed December 19, 2016
10.0
Exceptional
SIOK from Singapore
Business traveler
Stayed 3 nights in August 2011
Great view hotel”
Good location
shamian island is like a colonial feel.. nice restaurants and short walk to many attractions like shangxiajiu pedestrian walk, digital mall, and business districts.. night cruise on the pearl river is a must-go... attentive, meticulous, helpful staff.. nice pool, great buffet from the hotel
Reviewed August 25, 2011
9.0
Exceptional
poh from Malaysia
Business traveler
Stayed 1 night in July 2011
old hotel but very confortable”
good view, good food in hotel
The white swan is one of the best hotel in guangzhou. The location is perfect, beside the river, the view is incredible good. It also very convinient, a lots of good restaurants beside. Good hotel services.
Reviewed July 19, 2011
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  • Excellent location
  • Shamian Island
  • Huangsha Metro Station is within 0.68 km