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Excellent 8.4
Based on 296 reviews

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About this property

Description

Overlooking the scenic Pearl River from Shamian Island, White Swan Hotel is an oasis of tranquility amid the hustle and bustle of the city. First opened in 1983, the property is one of the most recognized 5-star luxury hotels in China and a longstanding member of the 'Leading Hotels of the World'. Over the years, the hotel has received many heads of states, including Queen Elizabeth II, and is renowned for extending exceptional service to every guest.

This renovated hotel features 520 luxurious rooms and suites, over 2,500sqm of well-appointed meeting and conference space, a two-level fitness center, a heated outdoor pool, an exclusive Spa sanctuary, designer shops, and a variety of excellent restaurants, bars, and lounges.

Rooms are spacious and stylishly furnished with far reaching views of Shamian or a stunning panoramic view of the Pearl River. The attractive design of the deluxe room features a self-contained workstation, a marble bathroom with luxurious branded amenities, and top-quality mattresses with soft goose-down beddings for a good night sleep.

The hotel is located a 5-minute walk from Huangsha Metro Station. Guests can reach Guangzhou East Railway Station in 35 minutes by taxi. It takes 50 minutes to drive to Guangzhou Baiyun International Airport.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket service
  • Tours
  • Yoga room

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Infirmary
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • German
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 228 RMB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2 km
Distance to Airport: 38 km
Internet Usage Fee: 0 RMB
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 28
Number of Restaurants: 4
Number of Rooms : 520
Parking Fee (per day): 0 RMB
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 45
Year Hotel Built: 1983
Year Hotel Last Renovated: 2015
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Verified traveler reviews

Filter by traveler type
Excellent



based on 296 reviews
  • Cleanliness 8.7
  • Facilities 9.1
  • Location 8.8
  • Room Comfort/Standard 8.6
  • Service 8.3
  • Value for money 8.2
  • Food/Dining 7.5
Sort by
Teresa from Australia
Couple
Deluxe City View King Bed
Stayed 3 nights in September 2016
Teresa
Will stay next time if will go again
Reviewed September 26, 2016
donian from United States
Couple
Deluxe River View King Bed
Stayed 4 nights in September 2016
New roomy facilities
Nice facility, great value
Reviewed September 20, 2016
Kuilin from Australia
Business traveler
Deluxe City View King Bed
Stayed 1 night in August 2016
outstanding products and services
everything about this hotel is just perfect, location, food, interior design, in room equipment and services, most pleasant stay. recommended to everyone who is visiting guangzhou
Reviewed September 07, 2016
Tat from Australia
Couple
Deluxe King Room with River View
Stayed 2 nights in August 2016
Childhood memory
Was there 20+ years ago and it wasn't let me down when I visited there again. Room is well deco, clean and spacious with nice view. Staffs are helpful and the hotel facilities are great too.
Reviewed August 15, 2016
kai from Sweden
Family with older children
Deluxe City View King Bed
Stayed 1 night in August 2016
ok
ok
Reviewed August 14, 2016
Tan from Macau
Solo traveler
Deluxe River View Twin Bed
Stayed 1 night in July 2016
Clean room with great view
Location is not very convenient takes 10mins to subway
Reviewed July 18, 2016
Ming from Hong Kong
Group
Deluxe City View Twin Bed
Stayed 1 night in July 2016
Nice Hotel ... worth to stay
Nice view Nice place Nice Food ... Staff is nice and helpful Worth to stay
Reviewed July 17, 2016
Felix from Canada
Solo traveler
Deluxe City View King Bed
Stayed 2 nights in July 2016
nice 5-star hotel
good location and nice atmosphere overall food in hotel is expensive though
Reviewed July 16, 2016
tan from Indonesia
Couple
Standard Room - Queen Bed
Stayed 2 nights in December 2015
everything ok
meet with our expectation
Reviewed July 15, 2016
wai from Hong Kong
Couple
Club Deluxe City View
Stayed 2 nights in May 2016
good
good
Reviewed May 30, 2016

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