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White Swan Hotel

"as always we have the executive club access when we stay there."

Cheuk - November 7, 2019
Deluxe City View with King Bed - Bed White Swan Hotel
Lobby White Swan Hotel
Lobby White Swan Hotel
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White Swan Hotel

No.1 Shamian South Street, Liwan District, Guangzhou, China, 510133 - See map
Free Wi-Fi
See map
Popular landmarks
Shamian Island 280 m
Sacred Heart Cathedral 2.0 km
Chen Clan Ancestral Hall-Folk Craft Museum 2.4 km
Museum of the Western Han Dynasty Mausoleum of the Nanyue King 4.0 km
Yuexiu Mountain 4.1 km
Canton Tower 8.3 km
Baiyun Mountain 9.1 km
Chimelong Safari Park 13.3 km
Chimelong International Circus 14.6 km
Chimelong Water Park 14.7 km
Nearby landmarks
Consulate General of USA 40 m
Consulate General of Philippines 40 m
Consulate General of Poland 240 m
Zhoutouju Park 260 m
Shamian Island 280 m
Shamian Tennis Court 320 m
Sha Mian Traditional Chinese Medical House Health 330 m
Qingping Market 380 m
Church of Our Lady of Lourdes 450 m
Metropolitan Plaza 530 m

8.8

Excellent

Location rating score

Excellent location
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
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Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room
  • 700 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Guangzhou every 4 minutes on Agoda.com
Value for money8.6
Distance to city center2 km
Location rating8.8
Nearest airportFoshan Shadi Airport (FUO)
Distance to airport17.9 km

Rooms available at White Swan Hotel

Excellent
Room comfort & quality
8.6
Club Deluxe River View Room
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
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Deluxe City View with King Bed
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Deluxe River View King Bed
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
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Deluxe River View Twin Bed
...
  • Room size: 60 m²/646 ft²
  • River view
  • 2 single beds
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Deluxe City View Twin Bed
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds
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Club Deluxe City View
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Club Premier Suite
...
  • Room size: 90 m²/969 ft²
  • River view
  • 1 king bed
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Standard room - Queen bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Standard Room - Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Standard Double Room with City View
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at White Swan Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to White Swan Hotel?

White Swan Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 430 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, White Swan Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Guangzhou with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at White Swan Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at White Swan Hotel. Adults can enjoy breakfast offered with an additional charge of 228 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at White Swan Hotel?

White Swan Hotel features 4 on-site restaurants for your dining convenience.

What is the smoking policy at White Swan Hotel?

White Swan Hotel does permit smoking in some areas and is not 100% smoke-free.

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What people love about White Swan Hotel

  • 8.8

    Excellent

    "Got upgraded to deluxe room for free unexpectedly!"

    Hayman

    |

    April 26, 2019

  • 10.0

    Exceptional
    Staff 

    "The staff is very friendly and professional."

    Henry

    |

    May 29, 2018

  • 9.2

    Exceptional
    Staff 

    "Their staff there are really great people."

    Cheuk

    |

    November 7, 2019

Property ranking|Compared to 2,254 Guangzhou properties
See all rankings
Service score
9/10
Cleanliness score
9.2/10
Room comfort score
8.7/10
Value for money score
8.6/10
Better than
99
%
of Guangzhou properties
Better than
99
%
of Guangzhou properties
Better than
99
%
of Guangzhou properties
Better than
98
%
of Guangzhou properties
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Overall rating:

9.0

Exceptional
2,243 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.8
Read all reviews >
What travelers say they love:
The hotel is definitely great option for the price.
JUN from Singapore
Couple
More about White Swan Hotel

More about White Swan Hotel

Majestically overlooking the scenic Pearl River from its location on historic Shamian Island, the White Swan Hotel is an oasis of tranquility amid the hustle and bustle of the city. As a welcoming entrance, the impressive Atrium lobby is an indoor microcosm of the lush landscapes of Southern China with a cascading waterfall over spectacular rockery.

First opened in 1983, the White Swan Guangzhou is one of the most recognized five star luxury hotels in China and a member of the 'World Luxury Collection' by Worldhotels. Over the years, the hotel has received many heads of states, including Queen Elizabeth II, and is renowned for extending exceptional service to every guest.

As White Swan Hotel is newly renovated, the hotel features 520 luxurious rooms and suites, over 2500 square meters of well appointed meeting and conference space, a two-level fitness center, a heated outdoor pool, an exclusive Spa sanctuary, designer shops, and a variety of excellent restaurants, bars and lounges.

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Most talked about facilities

Housekeeping

24 mentions

Food & Dining

14 mentions

View

14 mentions

Breakfast

9 mentions

What they offer

9.2

Exceptional

"the comforter and bedsheets and stuff are so comfy."

Cheuk

|

November 7, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

The Jade River
Cuisine:Cantonese
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of White Swan Hotel from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.9
Location8.8
Room comfort and quality8.6
Service9.0
Value for money8.6
High score for Guangzhou
Rating
9+ Exceptional (288)
8-9 Excellent (122)
7-8 Very Good (118)
6-7 Good (35)
<6 Below Expectation (27)
Time of the year
Mar - May (130)
Jun - Aug (148)
Sep - Nov (173)
Dec - Feb (139)
Don't miss out!Users are booking a place in Guangzhou every 4 minutes on Agoda.com
All guests (1240)
All room types
All languages

Show reviews that mention 

Showing 590 verified guest comments
12345
9.6
Exceptional
Daniel from United Kingdom
Couple
Deluxe River View King Bed
Stayed 2 nights in November 2017

High quality at a fair price”

White Swan in GZ offers international standard facilities and service. The room was clean, tidy and spacious (deluxe) with a great view of the river. The bed was huge and very comfortable. Staff were helpful and could answer questions about where to visit, organise taxis and help post postcards. The White Swan is in a charming area of Guangzhou and it's lovely just to wake up and have a walk about it. We did the buffet dinner which was fairly priced (excellent steamed crab) but the cut off end of 9:30pm was a bit early. The bar has a nice view and they do a range of drinks there. Only downside is the TV - there is one movie channel in English and no Demand options. At least not below the 14th floor - which is ridiculous. So if you are stuck in your room on a rainy day you had better either know and love Mandarin speaking TV or adore Bloomberg. I highly recommend this hotel!

Reviewed November 21, 2017

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Dear Daniel, Thank you very much for taking time to give such a detailed description of your recent stay with us. We are indeed very pleased to read your comments of our newly renovated hotel, in particular the design of our luxurious rooms and the quality of our services! It is also satisfying to know that you had a wonderful time not just on our premises but also discovering the magic of historical Shamian Island surrounding the White Swan Hotel, offering so much diversity to visitors both in a visual and culinary aspect. In regard to the English movie channel, we have shared this matter with relevant department, they will consider improvement. Thank you once again for your valuable feedback and we look forward to welcoming you again at another occasion. Best Regards, White Swan Hotel

Responded November 24, 2017
White Swan Hotel
9.2
Exceptional
Alexander from Australia
Couple
Deluxe River View King Bed
Stayed 4 nights in May 2017

Beautiful Place. Great Location”

We had 4 nights at the White Swan and overall were very happy. It is on Shamian Island which is a little sanctuary from the hustle and bustle of Guangzhou. There are restaurants and coffee shops scattered within walking distance. I recommend finding them as the prices in the hotel are a bit ridiculous. ($19AUD for a bowl of cereal, $11AUD for a cafe latte). The hotel itself is beautifully maintained. The staff are very good with a fairly high level of English which took some of the stress off little things like communicating. The staff were also extremely helpful. The site has excellent facilities but I can't abide rules for the sake of rules. I was planning on using the pool but was put off when I was told that I would have to wear a swimming cap that I would have to pay for (I am bald why would I need a swimming cap). Given the price I paid for a room and the price in the restaurants, having to pay to use the pool seemed to be going a bit far. There are multiple places in the hotel to eat. Oddly for a number of them, the location changes but the menu doesn't. As with most 5-star hotels in China you are paying for the surroundings rather than the food. It wasn't bad but is definitely not worth what they charge. With all that being said I would consider staying here again but would not bother eating on site as there are plenty of other options available within a few hundred meters

Reviewed May 15, 2017

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9.0
Exceptional
T. from United States
Family with young children
Stayed 1 night in April 2010

White Swan still the Grand Dame!”

The decor, though a tiny bit dated, still breathtaking. The rooms are immaculate and the size of the rooms are very comfortable. The staff was very attentive and professional
They are currently doing a lot of construction in the surrounding areas of the hotel so it made for a messy walk, especially in the rain.

The White Swan Hotel is still the Grand Dame of Guangzhou- it's beauty a tad dated but still very impressive. We reserved 2 river-view rooms and they were worth it as it is a nice view at night. The rooms were immaculately clean and they were some of the best beds we slept on, during out 2 weeks trip to China & Hong Kong! Unfortunately, it rained during our stay so we couldn't use the pools. We enjoyed an impressive "tea time" afternoon "snack" upon arrival which was a terrific value. The selection of food choices was diverse and fresh. We would definitely return to this hotel and would recommend it to a friend. I hope that they finish the restorations around the hotel soon, because it would be a more pleasant walk around the grounds and towards public transportation.

Reviewed April 17, 2010

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9.3
Exceptional
Harry from Australia
Couple
Stayed 7 nights in August 2011

Best service in China”

Staff knew how to say "Sorry, I don't know, but I'll find someone who does"

Stupidly, because of China's obsession with new is great and old is not, this beautiful hotel is being closed for a year while it is probably gutted and replaced by a shiny, aluminium and concrete monstrosity. I have used the White Swan all year as a home away from home and I cannot fault the place. The rooms were comfortable, well-appointed and clean. Breakfast, without being as exceptional as the China Hotel in Guangzhou, was still a very nice experience with a good choice of Asian and Western cuisine. Whoever looks after staff training at this hotel should be given the job of being in charge of the hospitality industry in China -- it certainly needs someone.

Reviewed August 19, 2011

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8.7
Excellent
Heather from United States
Family with young children
Stayed 6 nights in October 2009

white swan october 2009”

The number of international travelers staying there. The room appearance. the large pool.
Prices for restaurants, especially breakfast.

We stayed at the White Swan hotel from 15 Oct 2009- 21 October 2009 for the adoption of our son. There were many adoption families from all over the world which made it a very comfortable stay. The room was adequate and clean. Water was provided daily. The pool was very nice and clean. We enjoyed the hospitality of the staff. Our only complaint would be the cost of the restaurants. We chose not to eat any meals there because we felt the price was too high. There was an international trade fair going on, so maybe the prices were inflated because of that. I think $34 per person for breakfast and $54 per person for lunch is a bit high. So, other than the cost of food, we would definately stay at the White Swan in the future. There are plenty of other great eating establishments on the island.

Reviewed November 03, 2009

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9.3
Exceptional
MAGNUS from Sweden
Business traveler
Stayed 8 nights in October 2009

2009 Oct. Canton Fair”

Rooms are clean and nice. The hotel has its own ferry to the canton fair. Free gym.
The restaurants are a bit expensive. The beds are hard, but that is the custom in China. The staff's English could have been better.

We stayed at the White Swan in Oct. 2009 during the Canton Fair, and we generally was very pleased with our stay. The hotel has their own ferry to take you to and from the Fair, which was great because the traffic in Guangzhou is terrible. The rooms are nice and clean. They have a great variety of restaurants and "good" buffets, but a bit on the expensive side. The dinner buffet was $80 per person. The hotel is located on a small, sort of pictoresque island, and it was nice to go jogging in the mornings. It has a good gym with free access. The staff is courteous and helpful.

Reviewed November 06, 2009

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9.2
Exceptional
Chelo from Philippines
Couple
Standard room - Queen bed
Stayed 1 night in September 2018

Beautiful Room with the Pearl River View”

We stayed in the Deluxe room and we just love it! The bathtub with the views of the Pearl River really made it perfect for us since when we stayed at the White Swan. Guangzhou was hit by a typhoon when we stayed. So we can't travel anywhere else. And all the flights and train was canceled. We felt lucky that we stayed in this hotel. You should try the restaurants special with sunflower duck, it's my favorite. And go around in the boutique stores and museums of jade, it is very unique and impressive.

Reviewed November 16, 2018

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Dear guest, Thank you for your review of your recent stay at our hotel. We are delighted to read of your favorable impression with our hotel and give you a warm and comfortable place in the typhoon days. Thank you again for your patronage and look forward welcoming you again as our valued guest in the near future. Sincerely, White Swan Hotel

Responded November 17, 2018
White Swan Hotel
9.3
Exceptional
Johan from Netherlands
Solo traveler
Stayed 1 night in September 2009

excellent service and great downtown location”

hotel is one of the oldest joint-venture hotels in China and still offers excellent service. Staff attitude is very good and the team is very helpful
Hotel may look a bit "dated" and many newer hotels exist. However, the facilities are very well maintained. Location may not be the most practical as the Canton business center has moved a away from the city center

The hotel offers stunning views over the river as well as over the city and is located on Shamian Island, which is one of the very very few historically interesting neighbourhoods left in Guangzhou. Excellent for a stroll to get a feel for China as it was a century ago. The White Swan offers very good dimsum in their Ballroom restaurante. I did not see a non-chinese menu, but for non-chinese speakers, the staff will be glad to help out with suggestions.

Reviewed October 26, 2009

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8.7
Excellent
Michael, from Singapore
Business traveler
Stayed 2 nights in December 2009

White Swan Hotel, Guangzhou”

Clean, good broad band connection, excellent reception & cashier counters, availability of taxis
Food in cafe is not fantastic although the Japanese restaurant is quite good. Food in the Chinese restaurant is ok.

This is the third time that I stayed in White Swan Hotel, Guangzhou. The hotel has good arrangement for transport to exhibition center and easily available taxi service. The reception and cashier counters work efficiently and checking in and out pose no problem. The room is always clean and the facilities like airconditioning/plumbing/etc are working well.

Reviewed January 11, 2010

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9.0
Exceptional
Wai from Canada
Couple
Stayed 1 night in February 2010

It deserves to be ranked a 5-star hotel”

polite staff, perfect environment, nice room
Food offered inside hotel is incredibly expensive.

We are warmly welcomed by a polite and yet friendly staff at the railway station and are then transferred via the hotel's shuttle bus to the hotel directly. The smiling and welcoming face of the lady at the front desk completely refreshes us after the long journey. The Chinese type of landscaping inside the hotel is very beautiful and special. The room is spacious and the bed is comfortable. Our stay at the White Swan Hotel is very satisfying.

Reviewed February 14, 2010

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8.8
Excellent
eddie from Hong Kong SAR, China
Solo traveler
Standard Double Room with City View
Stayed 1 night in December 2016

Relaxing Ambience”

It was already back in 15-20 years ago I started staying at the White Swan as I need to relax and get away from the hustle and bustle city of Guangzhou. As a matter of fact, my office was at the Garden Hotel yet, I did not mind traveling for half hour in the traffic . For pleasure trip, I still like to stay at Sha Mian that area with the old western / French style of architech. With the total face lift at the hotel, I highly recommend it with the friendly service at the hotel. It is a treat to stay on the river view side to see the sun rise / set.

Reviewed December 19, 2016

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10.0
Exceptional
thomas from United States
Business traveler
Stayed 2 nights in September 2008

Best Hotel Experience Ever !”

The Staff was exceptional, from chambermaid to front desk. I felt like a valued guest, not a room number. The service & the positive attitude of all personnel was terrific. The room & the hotel ambiance are 5 stars, but it is the people that make the real difference. Anyone can buy nice furniture & fittings, but the warmth & consideration of all staff was the best ever.

The White Swan is the best hotel you can find in Guangzhou. The location is tranquil, the facilities are first rate, and the hotel staff are all friendly, considerate, and dedicated to superior service. There are no language problems here, the facility is spotless, just excellent in every way.

Reviewed October 06, 2008

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10.0
Exceptional
MARIA from Peru
Family with young children
Stayed 1 night in September 2008

Nice Hotel”

I enjoyed my stay at the white swan hotel, it has a very nice chinese atmosphere, the check in was quick an the people very kind, they all speak english, nice view from the restaurante with a very good bufet. The rate is very good for the qualitat of the hotel. Rooms are big and the bathrooms big and nice. I will really recomend it.
I don't have nothing weakness for the hotel. My problem was the language, difficult to comunicate with the people who don't speak english.

I will sure recommend the white swan hotel, it has the chinese atmosphere, with a fall water inside that makes you feel relax, the check in was quick and the people were very gentle, the rooms are big and clean, i had a wonderful view to the river, the batharoom big, nice and clean i wish i had more time to enjoyed, the hotel is in a good place for to have a walk during the night, the only problem is the language.

Reviewed September 17, 2008

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8.7
Excellent
Dennis from United States
Business traveler
Stayed 2 nights in May 2010

White Swan nice hotel in a nice lacation.”

The view of the river is very nice. The staff is efficient. Many nice upscale shops on the first floor.
Price goes a little over the top during the Import and Export Fair.( Canton ) The hotel charges for internet connection. Also prices are in my view, Are to high for food and drinks. Lots of construction going on, Not at the hotel but in the area surrounding the hotel.

All and all, I think the White Swan is my favorite hotel in Guangzhou. The views of the river and the surrounding area are great. The meals I had were pretty good. I had a salad with duck that was incredible. The bar is comfortable and the music was good. More importantly the beer was good and cold. The other guests were friendly. I look forward to staying there again after all the construction on the island is finished.

Reviewed May 16, 2010

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8.0
Excellent
Dominic from Australia
Solo traveler
Stayed 2 nights in September 2010

white swan guangzhou”

comfort and staff friendleness
not too convenient re publc transport access

I stayed at the White Swan regularly in the mid-1980s when I was stationed in Beijing and had to travel to Guangzhou frequently on business, and White Swan was one of the very few 5-star establishments in Guangzhou back then. I have seldom been back since then, so this time I wanted to revisit the White Swan to relive my past experiences. I note little has changed regardling the appearance and layout of the hotel, but I am glad to say the level of comfort and welcome I was made to feel at the hotel has not changed.

Reviewed September 26, 2010

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9.3
Exceptional
Paul from United States
Business traveler
Stayed 2 nights in September 2008

Pleasant Oasis”

The White Swan Lobby waterfall and pond is so lovely that returning after a days business is like going on a brief visit to a lovely island.
Rooms and staff are pleasant but a comfortable reading chair would be a welcome addition to the room.

This was my second visit to the White Swan and it is my favorite hotel in China. (I travel to China 3-4times a year). Value for money is very high and everyone in the staff tries to please. A welcome adittion would be a comfortable easy chair in the room. I particularly enjoyed the river view rooms. I cannot see how any traveler, business or pleasure would not find this hotel a pleasant experience.

Reviewed September 22, 2008

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9.0
Exceptional
poh from Malaysia
Business traveler
Stayed 1 night in July 2011

old hotel but very confortable”

good view, good food in hotel

The white swan is one of the best hotel in guangzhou. The location is perfect, beside the river, the view is incredible good. It also very convinient, a lots of good restaurants beside. Good hotel services.

Reviewed July 19, 2011

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8.8
Excellent
CHONG from Malaysia
Family with teens
Deluxe City View Twin Bed
Stayed 2 nights in March 2017

A Pleasant Stay”

We checedk into White Swan Hotel for a few reasons, one of them were to try out the DimSim serve at 玉堂春暖 Restaurant. The verdict is, it didn't disappoint us, the DimSum were really great, some of the best we had ever tasted. We were also very satisfied with hospitality and service provided by the hotel. All in all a very pleasant stay indeed. Will check in again in the future.

Reviewed April 01, 2017

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9.7
Exceptional
Desmond from Australia
Couple
Stayed 1 night in September 2011

A wonderful hotel experience!”

Location, staff, executive club

We visited the White Swan on mid autumn festival evening. The hotel was about to close for major renovations. It is a splendid hotel with great staff and facilities. After ther renovation it will surely be one of Asia's best hotels.The executive level provided great food, beverages and breakfast and our suite was beautiful. We relaxed and enjoyed our visit and look forward to another visit after the renovations.

Reviewed October 05, 2011

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9.6
Exceptional
David from Australia
Couple
Deluxe River View King Bed
Stayed 3 nights in June 2018

Paradise on the Pearl”

The white swan is a gorgeous high end hotel on the banks of the Pearl River . Shamlian island is a colonial sanctuary away from the bustle of Guangzhou. Riverview definitely worth it. Who needs a TV?

Reviewed July 05, 2018

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Dear David, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel

Responded July 05, 2018
White Swan Hotel
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