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White Waters Country Hotel
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9.2 Exceptional location
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9.2Location

White Waters Country Hotel

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Excellent
Based on 24 reviewsSee what guests said
8.2
  • Room service [24-hour]

  • Bar

  • Garden

  • Elevator

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Room choices
Luxury Double
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  • 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Standard Double
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  • 10 m²/108 ft²
  • Non-smoking
  • 1 double bed
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Verified guest reviews

Agoda Reviews (24)
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Cleanliness8.4
Facilities6.6
Location9.2
Room comfort and quality8.0
Service8.3
Value for money8.0
Food and dining7.7
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Showing 22 verified guest comments
123
10.0
Andrew from United Kingdom
Solo traveler
Standard Double
Stayed 1 night in August 2017
Great service, really clean, great beds !
A hidden gem ! I stayed in room 209, one floor up, and travelled there in the most vocal computerised lift I have ever travelled in (Hitchhikers guide to the galaxy comes to mind), for one floor (Optional stairs are available for a more quiet life). Superb service, nothing is too much hard work for all the staff (well done guys and galls). Superb views ! Superb clean rooms, as they should be ! A bargain if you can find a room to book ! I cant find words to impress how good this place is, and it’s a real hidden gem, like how many rooms do you leave the window open, so you can hear the noise of the river flowing by ? The staff are real USA service, which you wont find very often in our country. The beers are good, food is very well cooked. I ordered a chicken curry, being an avid B’ham Balti expert, i wasn’t expecting much, but i have to give it 10:10 well done again people ! Rooms are incredibly clean, (why should we find this difficult in the UK?) modern, no clutter, big soft towels, and even a 70’s touch of a trouser press in my room, not sure i should give my expensive jeans a going over though, white lines don't impress ! I was on my own, away for a couple days fishing. I asked if i could eat my food in my room, the answer was not only yes, but we’ll deliver it to your room as well (I hate eating in a restaurant by myself) I also bought a bottle of wine, and took that upstairs as well, I was presented with a bottle and a glass on request, well done that man ! I am struggling to see anything to complain about, so im gunna be really picky. The info folder in the room was torn, the tea bags should be Yorkshire tea bags, the TV was too small (12”) , there is a fitting on the wall over the TV, that used to be a light that illuminated a picture, the picture has gone, this light fitting needs to be nuked as well, and i have just realised, there are no pictures in the room, perhaps a couple of pictures of the local river would go down well, if people nick em, y
Reviewed September 02, 2017
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4.8
Cynthia from Ireland
Group
Standard Double
Stayed 3 nights in July 2017
Overpriced, shabby interior,bedroom curtains filthy.Outside front area hadn't been swept in a ges
Attitude of staff very poor.Continental breakfast inadequate e.g. only a few yogurts left out as if they were counting them...no natural yogurt for fruit...one morning oranges were off. Asked for boiled egg and when it arrived it was still raw.Was going to be charged £ 3 for one egg..well that's extortionate. They're not doing themselves any favours by overcharging as I will never recommend them in the future.
Reviewed July 11, 2017
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2.8
Victoria from United Kingdom
Family with young children
Standard Double
Stayed 1 night in July 2017
Truly awful experience at this hotel!
The location is the only positive thing about this hotel. Sinnott believe the 'luxury' description on the sign as It is anything but luxurious. We arrived to a man vomiting at the front entrance which made me wary. The room was very low grade. My friend's room has mouldy wallpaper peeling off and another family experienced a sleepless night due to a noisy row occurring in what was probably staff quarters above their room. The night manager said he was unable to help due to it being a private flat within the hotel. To top off the awful experience, the food at breakfast was dismal. I thought it safest to have the fruit - tinned grapefruit and mandarin. This was off, tasting fizzy. If we attend the Llangollen Eistedfodd again, we will never stay here.
Reviewed July 09, 2017
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8.8
Helen from United Kingdom
Group
Luxury Double
Stayed 2 nights in November 2016
Beautiful location
Close to River Dee, excellent location for walking, friendly and helpful staff, we had the Dee Valley room with a lovely sitting room in the turret which gave us wonderful views of the valley and surrounding hills
Reviewed November 07, 2016
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8.8
JEFF from United Kingdom
Couple
Standard Double
Stayed 2 nights in October 2016
top notch value
Excellent location, fantastic staff. We ate in the restaurant on our first night because we were to tired to go far and was amazed at the quality of the food! My wife has eaten spaghetti carbonara all over the world and she says that the one she had here was by far the best she has ever eaten, I had the mixed grill and it was fantastic! big up to you all!
Reviewed October 24, 2016
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9.2
Keith from United Kingdom
Couple
Standard Double
Stayed 4 nights in June 2016
Overdosing on Steam trains
Great stay relaxing quiet & very friendly hotel.
Reviewed July 01, 2016
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5.6
Liz from United Kingdom
Couple
Standard Double
Stayed 2 nights in April 2016
Dated and a little shabby
We enjoyed the few nights away but I wouldn't return. I make the best of any situation! However - this just makes me want to go abroad rather than weekend in the UK. Breakfast included but not the cooked breakfast, this was extra. So toast, cereal or tinned fruit. The room need upgrading - furniture was very worn and shabby (but not chic). Bathroom - big gap between the bath edge and the tile trim - again just a bit worn. Bedroom - no headboard, strange!
Reviewed April 15, 2016
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9.2
susan from United Kingdom
Couple
Standard Double
Stayed 2 nights in March 2016
Sue UK
Very pleasant stay would recommend to others
Reviewed March 29, 2016
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8.7
Alex from United Kingdom
Couple
Standard Double
Stayed 2 nights in August 2015
Very good hotel
Comfortable bed.
Bed was very comfortable. Room clean and tidy Sleep affected by constant humming noise during the night.
Reviewed August 15, 2015
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9.0
Amanda from United Kingdom
Couple
Standard Double
Stayed 1 night in July 2015
Relaxing get away
Location, Staff, Views
We had a lovely relaxing stay at this ideally positioned hotel. The staff were really friendly and couldnt do enough for us. The only downside to the stay was the long wait for dinner. Certainly revisit in the future.
Reviewed July 06, 2015
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White Waters Country Hotel
|Excellent 8.2
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