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Whitewater Hotel and Spa

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Very good7.1
Based on 5 reviews
Whitewater Hotel and Spa
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Interior view
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Interior view
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Swimming pool
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Swimming pool
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8.8 Excellent location
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8.8Location
  • Hot tub

  • Sauna

  • Bar

  • Fitness center

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Room choices
Family Room
...
  • 15 m²
  • 1 single bed and 1 double b...
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Executive Double Room
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  • 20 m²
  • 1 king bed
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Twin Room
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  • 15 m²
  • 2 single beds
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Standard Double Room
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  • 15 m²
  • 1 double bed
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Single Room
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  • 15 m²
  • 1 single bed
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Verified guest reviews

Agoda Reviews (5)
Booking.com Reviews (542)

3.1

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Very good
based on 5 reviews
  • Cleanliness 8.4
  • Location 8.8
  • Room comfort and quality 6.0
  • Service 6.4
  • Value for money 6.0
  • Food and dining 6.8
Very good
based on 4 reviews
  • Cleanliness 9.5
  • Location 9.0
  • Room comfort and quality 7.0
  • Service 6.5
  • Value for money 7.0
  • Food and dining 8.0
Review score
based on 1 reviews
  • Cleanliness 4.0
  • Location 8.0
  • Room comfort and quality 2.0
  • Service 6.0
  • Value for money 2.0
  • Food and dining 2.0
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4.0
Dawnn from United Kingdom
Family with young children
Family Room
Stayed 1 night in May 2015
disappointed ”
location
Unfortunately it was very disappointing. Room was well below standard expected. Quite poor amenities, we had no Internet access, room decor very tired. Cleanliness was not good standard. We were on a non smoking floor, but despite this we could smell cigarette smoke in the hallway.
Reviewed May 18, 2015
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8.0
Paul from United Kingdom
Couple
Standard Double Room
Stayed 1 night in February 2015
weekend away”
food, presentation of food, location
the bed wasnt comfy, but a decent stay all in all. feel was expensive all in all value for money etc
Reviewed February 16, 2015
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8.7
Samantha from United Kingdom
Couple
Standard Double Room
Stayed 1 night in September 2014
Lovely hotel in a picturesque location”
Views, cosiness of room, swimming pool and spa
We had a lovely relaxing break. Arrived late afternoon and had a drink in the Dolly Blue bar which has lovely views of the river. We went out to Ulverston for the evening. This is a quaint little town with a wide selection of pubs and prices are reasonable. In the morning we are breakfast in the restaurant which was nice. I had kippers and poached egg which was really nice. The Spa which is just across the road from the hotel was also very nice although it's advisable to book any treatments in advance. We tried to book treatments for the following day and there was only a half hour slot left. We used the pool and jacuzzi as well as sauna and steam room. Facilities were spotlessly clean.
Reviewed September 29, 2014
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7.7
Laura from United Kingdom
Couple
Standard Double Room
Stayed 1 night in June 2014
Lovely hotel with beautiful views and surrounding”
Large, spacious, romantic rooms Beautiful gardens and views Good bar and seating area
Enjoyable night's stay in a beautiful room and gorgeous surroundings. The bar and restaurant areas are spacious and well laid out, it is almost like its own little complex. The restaurant was disappointing considering it was 2 rosettes! I ordered a steak (medium) for my main course which arrived well done, along with a burnt onion rosti, the staff then apologised on behalf of the chef and brought a spoon of apple sorbet with walnut whilst I waited which was delicious. Unfortunately the steak and rosti arrived the same a second time and very tough. It was however, taken off our bill. All in all, we had a great weekend and would return.
Reviewed June 23, 2014
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7.0
Gayna from United Kingdom
Couple
Standard Double Room
Stayed 2 nights in March 2014
Reasonable value, frustrating service”
price, breakfast, clean
The hotel is fine, although our standard room had a 4ft 6in bed in it (I wouldn't have booked if I'd realised, and yes I did measure it). The main issue we found was that the staff are young and un-trained which is a problem with the management, not the hotel facilities or the staff, who were keen and friendly. Examples of this: staff loudly discussing personnel issues in the public space, no monitoring of new arrivals at breakfast (some served straight away, some left waiting for service), staff walking back to the kitchen empty handed when table are not cleared, staff not able to take more than one order before returning to the kitchen, bar staff not coached to know anything about the drinks they are serving, reception dealing with staff before customers. Just needs someone in charge who cares about service...and maybe larger beds.
Reviewed March 26, 2014
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