Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The capsule hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

A stay at Whiz Capsule Hotel Grand Bromo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the capsule hotel. For those who wish to drive their own cars, Whiz Capsule Hotel Grand Bromo has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Bromo with private transportation, the capsule hotel can arrange car rental for you.