Very good 7.7
Based on 143 reviews

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About this property


For travelers who want to take in the sights and sounds of Hanoi, Wild Lotus Hotel – Xuan Dieu is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Lacquer and more, Wood Plus Vietnam, Bamboo Village Shop.

Take advantage of a wealth of unrivaled services and amenities at this Hanoi hotel. Top features of the hotel include free Wi-Fi in all rooms, daily housekeeping, fax machine, postal service, printer.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Throughout the day you can enjoy the relaxing atmosphere of the sauna, spa, massage, garden, steamroom. Wild Lotus Hotel – Xuan Dieu is a smart choice for travelers to Hanoi, offering a relaxed and hassle-free stay every time.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Laundry service
  • Lockers
  • Luggage storage
  • Postal service
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

Filter by traveler type
Very good

based on 143 reviews
  • Cleanliness 7.8
  • Facilities 6.6
  • Location 8.1
  • Room comfort and quality 7.9
  • Service 8.2
  • Value for money 7.7
  • Food and dining 6.5
Sort by

Mrs from Thailand
Superior Room
Stayed 5 nights in May 2016
Good to be there
Will be back there again
Reviewed May 18, 2016

Diem from Vietnam
Business travelers
Royal Room
Stayed 2 nights in October 2015
Good location for a nice view of West Lake
Rooms at the front facing West Lake have very beautiful views
Reviewed March 15, 2016

Brett from New Zealand
Solo travelers
Royal Room
Stayed 4 nights in March 2016
Location, lake view and staff
Stayed for 4 nights in the royal suite. Great location close to restaurants and shops. Taxi's right out the front door.Staff great to deal with at all times. Meals were a bit restricted with choice but only had breakfast there and the Pho Bo was fine.Will stay again.
Reviewed March 13, 2016

Carol from New Zealand
Business travelers
Suite Lake View
Stayed 3 nights in October 2015
Highly recommended!
Proximity to lake and restaurants, willingness of staff to help
Excellent! Will definitely come again!
Reviewed October 22, 2015

Caroline from Belgium
Families with young children
Deluxe City View
Stayed 1 night in April 2014
Convenient location
Convenient location, spacious rooms, nice staff
We only stayed here a couple of times for an overnight to catch an early flight from Noi Bai airport and for that it was convenient enough.
Reviewed October 05, 2015

Carmel from Ireland
Royal Room
Stayed 3 nights in August 2015
Very dissappointing
Location was the good thing
The room smelled of dampness. We could not hang up our clothes in the wardrobe because of smell. Bathroom door would not close.
Reviewed August 20, 2015

Bruce from Australia
Business travelers
Suite Lake View
Stayed 2 nights in July 2015
Have stayed many times. Standards are lowering.
Location and friendliness of staff
I have stayed at this hotel numerous times at this hotel for their location, value and money and view from the top tier rooms. My room on this occasion was not clean. 2 ear buds on the floor and a jar of someone paste in the fridge. I must say I checked in early. So perhaps it was due a final clean. No power points to charge your accessories. I had to physically move the furniture to find one and that's when I found the ear buds. I hope they improve their service to where is was before and I will use this hotel again.
Reviewed July 28, 2015

rafael from Spain
Superior Room
Stayed 1 night in June 2015
Excellent personal
very nice location
great location and great personal
Reviewed June 29, 2015

Warren from Australia
Business travelers
Superior Room
Stayed 2 nights in June 2015
Good location, great views
Views, restaurants/cafes, staff
Very helpful staff, nice views to the lake and to the city, don't get the cheap rooms without a view. Good choice of restaurants in the area.
Reviewed June 27, 2015

Chris from United Kingdom
Business travelers
Superior Room
Stayed 7 nights in March 2015
Staff, comfy bed, location
The location was perfect for my work. Going downtown was no problem just a 50k cab ride
Reviewed April 03, 2015


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