Nearby attraction, Wiltop Jambi by BENCOOLEN in Jambi
Executive Deluxe - Bedroom, Wiltop Jambi by BENCOOLEN in Jambi
Restaurant, Wiltop Jambi by BENCOOLEN in Jambi
Balcony/terrace, Wiltop Jambi by BENCOOLEN in Jambi
Exterior view, Wiltop Jambi by BENCOOLEN in Jambi
Lobby, Wiltop Jambi by BENCOOLEN in Jambi
Restaurant, Wiltop Jambi by BENCOOLEN in Jambi

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8.4Excellent

571 reviews

571 reviews

Location 9.0
Service 8.7
Cleanliness 8.5
Value for money 8.5
Facilities 8.4
See map

9.0Exceptional

Location rating score

Exceptional location - 100 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
Gentala Arasy Bridge
240 m
Batanghari River
340 m
Closest landmarks
Rumah Sakit Santa Theresia
400 m
Mandala Swalayan
530 m
Agung Al Falah Mosque
1.0 km
Mall WTC Batanghari
1.1 km
Stadium Tri lomba juang Jambi (koni)
1.1 km

Wiltop Jambi by BENCOOLEN

Jalan Sultan Thaha, Pasar Jambi, Jambi, Indonesia, 36111 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Pasar Jambi part of Jambi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sultan Thaha Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

6 travelers have booked today.

Value for money8.5
Location rating9.0

Rooms available at Wiltop Jambi by BENCOOLEN

Suite Room
...
  • Room size: 72 m²/775 ft²
  • River view
  • 1 king bed
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Grand Deluxe
...
  • Room size: 34 m²/366 ft²
  • River view
  • 1 single bed or 1 double be...
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Suite with Balcony
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 king bed & 1 sofa bed
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Executive Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Suite
...
  • Room size: 36 m²/388 ft²
  • River view
  • 1 king bed
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Executive Superior
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 double bed or 2 single be...
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Superior Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • 1 queen bed
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Deluxe Queen Room
...
  • Room size: 28 m²/301 ft²
  • 2 single beds and 1 queen b...
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Deluxe Queen Room
...
    Enter dates to see prices
    Deluxe Plus 1 bed
    ...
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      Frequently asked questions

      Does Wiltop Jambi by BENCOOLEN offer shuttle service for getting around?

      For your convenience when traveling around the city, Wiltop Jambi by BENCOOLEN provides None right at your doorstep making it simple for you to get to places conveniently.

      Does Wiltop Jambi by BENCOOLEN offer spa services?

      You can benefit from your stay at Wiltop Jambi by BENCOOLEN all the more by benefiting from the property's accessible spa services that are offered for all its valuable guests to make your evening or night even better.

      Does Wiltop Jambi by BENCOOLEN provide dry cleaning services?

      Yes! Wiltop Jambi by BENCOOLEN offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

      What points of interest are in close proximty of Wiltop Jambi by BENCOOLEN that are in walking distance?

      While staying at Wiltop Jambi by BENCOOLEN, kick start your getaway by discovering the nearest points of interest that are within close proximity to the property which include Gentala Arasy Bridge, Batanghari River, and Mandala Swalayan.

      What are the property's policies for children's bedding at Wiltop Jambi by BENCOOLEN?

      Wiltop Jambi by BENCOOLEN's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      How long do guests usually stay at Wiltop Jambi by BENCOOLEN?

      Verified past guests that have stayed at Wiltop Jambi by BENCOOLEN had an average nightly stay of 1 night at this property.

      In which languages can Wiltop Jambi by BENCOOLEN's employees communicate?

      Wiltop Jambi by BENCOOLEN can communicate up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

      What is the typical rating that past Families with young children have given to Wiltop Jambi by BENCOOLEN?

      Past families with young children that have stayed at this property have given Wiltop Jambi by BENCOOLEN an average rating of 8.7. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that past Families with older children have given to Wiltop Jambi by BENCOOLEN?

      Past families with older children that have stayed at this property have given Wiltop Jambi by BENCOOLEN an average rating of 7.1. You can look up more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

      What is the closest airport to Wiltop Jambi by BENCOOLEN?

      The nearest airport to Wiltop Jambi by BENCOOLEN is Muara Bungo Airport, 160.0 km away.

      Is breakfast offered at Wiltop Jambi by BENCOOLEN?

      Start your days right, with the continental and buffet breakfast options available at Wiltop Jambi by BENCOOLEN.

      What people love about Wiltop Jambi by BENCOOLEN

      • 8.8

        Excellent
        Cleanliness

        "Clean room."

        Achmad

        |

        October 31, 2022

      • 8

        Very good
        Cleanliness

        "Good price, clean room."

        Michelle

        |

        April 6, 2022

      • 9.2

        Exceptional
        Location

        "Always choose this hotel due to its strategic location."

        Elva

        |

        August 28, 2023

      Property ranking|Compared to 130 Jambi properties
      Room size
      40 sqm.
      Couples review score
      8.9/10
      Location score
      9/10
      Service score
      8.7/10
      Bigger than
      93
      %
      of Jambi properties
      Better than
      88
      %
      of Jambi properties
      Better than
      85
      %
      of Jambi properties
      Better than
      81
      %
      of Jambi properties
      More about Wiltop Jambi by BENCOOLEN

      More about Wiltop Jambi by BENCOOLEN

      Wiltop Jambi by BENCOOLEN

      Wiltop Jambi by BENCOOLEN is a smart choice for travelers to Jambi, offering a relaxed and hassle-free stay.
      Wiltop Jambi by BENCOOLEN offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Jambi.
      Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
      The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
      Smoking is restricted to the designated smoking areas.
      Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Wiltop Jambi by BENCOOLEN include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
      The hotel also provides guests with a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms. Wiltop Jambi by BENCOOLEN also provides toiletries and towels in bathrooms for select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Wiltop Jambi by BENCOOLEN caters to its guests varied dietary restrictions with cuisine types such as halal available.
      Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities and shared kitchen available here.
      Wiltop Jambi by BENCOOLEN offers an excellent variety of recreational facilities. Pamper and indulge yourself with a visit to the massage and spa. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.


      Around the property

      This is your chance to explore all that Jambi has to offer. Make a pit stop at RM. AC ANDOENK, just 4.9 km away from the property, before going out to explore Jambi.


      Reasons to stay here

      This hotel's food and dining score higher than 90% of accommodations in the city.
      This hotel scores higher than 86% of accommodations in the city for its location.
      Room comfort is said to be outstanding here, scoring higher than 88% of accommodations in the city.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.4

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Massage
      • On-site entertainment
      • Spa
      • Spa/sauna
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • BBQ facilities
      • Bottle of water
      • Breakfast [buffet]
      • Breakfast [continental]
      • Breakfast service
      • Coffee shop
      • Kitchen
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      • Shared kitchen
      • Snack bar
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Fireplace
      • Food delivery
      • Grooming service
      • Invoice provided
      • Ironing service
      • Laundry service
      • Lockers
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoke-free property
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Babysitting service
      • Kids meal
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Hotel chain
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service
      • Valet parking
      Available in all rooms
      • Air conditioning
      • Blackout curtains
      • Closet
      • Clothes rack
      • Complimentary tea
      • Desk
      • Fitness club privileges
      • Free bottled water
      • Free instant coffee
      • Free welcome drink
      • Mirror
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Shower
      • Slippers
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wi-Fi [free]
      • Window

      Food and dining

      Breakfast options
      • Halal
      Restaurants on site
      Restaurant
      • Menu: Buffet

      Location

      Jalan Sultan Thaha, Pasar Jambi, Jambi, Indonesia, 36111
      Exceptional
      Location

      9

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from12:00
      • Check-in until23:59
      • Check-out from12:00
      • Check-out until13:00
      • Reception open until23:59
      Getting around
      • Airport transfer fee0 IDR
      • Travel time to airport (minutes)15
      The property
      • Non-smoking rooms/floorsno
      • Number of floors5
      • Number of restaurants1
      • Number of rooms 81
      • Year property opened2009
      • Most recent renovation2019

      Reviews of Wiltop Jambi by BENCOOLEN from real guests

      Provided by verified guests of Agoda
      8.4
      Location9.0
      Service8.7
      Cleanliness8.5
      Value for money8.5
      Facilities8.4
      High score for Jambi
      Rating
      9+ Exceptional (87)
      8-9 Excellent (28)
      7-8 Very Good (28)
      6-7 Good (4)
      <6 Below Expectation (18)
      Showing 165 verified guest comments
      12345
      10.0
      Exceptional
      chaesen from Indonesia
      Family with young children
      Suite Room
      Stayed 1 night in December 2022

      Perfect location in the heart of Jambi city.”

      Very spacious room, especially for those who travel far. Comfortable for resting. Many dining options as it is connected to a mall. We will definitely come back for our next trip.

      Reviewed January 05, 2023
      Auto-translated through generative A.I.

      Yth Mr Chaesen Terima kasih atas waktu yang telah anda meluangkan untuk merekomendasikan dan memberikan review tentang Wiltop Hotel Jambi. Semoga anda selalu merasa aman & nyaman selama berada di Wiltop Hotel Jambi karena kenyamanan anda adalah Kepuasan bagi kami Kami menantikan kesempatan untuk menyambut dan melayani anda kembali pula di masa mendatang. Salam Hangat, Jeffry Prastya Lubis General Manager

      Responded January 09, 2023
      Wiltop Jambi by BENCOOLEN
      10.0
      Exceptional
      Erastus from Indonesia
      Solo traveler
      Grand Deluxe
      Stayed 2 nights in April 2023

      The best!!”

      Clean hotel!!! The room is spacious!!! The food is delicious!! Strategic location!!!!! The staff is kind and friendly, especially Ms. Rekaaaa, very helpful during my stay at Wiltop!!!

      Reviewed April 13, 2023
      Auto-translated through generative A.I.

      Yth. Mr. Erastus Terima kasih atas waktu yang telah anda luangkan untuk merekomendasikan dan memberikan review tentang Wiltop Hotel Jambi. Semoga anda selalu merasa aman & nyaman selama berada di Wiltop Hotel Jambi karena kenyamanan Anda adalah kepuasan bagi kami. Kami menantikan kesempatan untuk menyambut dan melayani Anda kembali pula di masa mendatang. Salam hangat, Jeffry Prastya Lubis General Manager

      Responded April 18, 2023
      Wiltop Jambi by BENCOOLEN
      10.0
      Exceptional
      Aldes from Indonesia
      Family with young children
      Executive Superior
      Stayed 1 night in April 2023

      Good”

      Great, very close to the shopping center, so it's very convenient if you need anything

      Reviewed May 05, 2023
      Auto-translated through generative A.I.

      Yth Mr. Aldes Terima kasih atas waktu yang telah anda luangkan untuk merekomendasikan dan memberikan review tentang Wiltop Hotel Jambi. Semoga anda selalu merasa aman & nyaman selama berada di Wiltop Hotel Jambi karena kenyamanan anda adalah Kepuasan bagi kami Kami menantikan kesempatan untuk menyambut dan melayani anda kembali pula di masa mendatang. Salam Hangat, J. Pras Lubis General Manager

      Responded May 16, 2023
      Wiltop Jambi by BENCOOLEN
      10.0
      Exceptional
      Novaria from Indonesia
      Couple
      Executive Superior
      Stayed 4 nights in August 2022

      Like my 2nd home”

      Willtop is very comfortable as my 2nd home everytime I need to stay in Jambi. The location is very strategic and accessable to WTC Mall make it easier everything. The breakfast is good and the price also worth it. But if television could be provided with NetFlix or Disney Hot Star it could be more excellent I think😁

      Reviewed August 27, 2022

      Dear Ms. Novaria Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager

      Responded August 29, 2022
      Wiltop Jambi by BENCOOLEN
      10.0
      Exceptional
      Z from Indonesia
      Couple
      Grand Deluxe
      Stayed 1 night in May 2023

      Nice place to enjoy weekend with someone who you love❤”

      Excellent place

      Reviewed May 17, 2023

      Dear Mr Z Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager

      Responded June 26, 2023
      Wiltop Jambi by BENCOOLEN
      12345
      This is a popular property. Don't miss out!

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