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I booked this hotel for my brother and his wife. We sadly lost our Dad and he was in town for the funeral. The Manager and staff made their stay extremely comfortable and they showed great kindness and went to great lengths to make them happy. In fact they stayed an extra day because it was so welcoming! The food was fantastic on all occasions but especially the breakfast, when everything one could imagine was on the menu. The location is the best in town, just off the centre of Richmond but still the peace of a country hotel. We would ALL recommend Richmond Hill, I personally will use them again for any of my family and friends and my brother will definitely be back! (I also booked my other sister in law and my nephew in the next night with the same perfect results) So Thankyou very much Richmond Hill!!

I've booked a room in this hotel for my family with Agoda. Few days before I've called the hotel to check my booking and a lady from reservations confirmed all details including that it was a pre paid booking. When they went to check in the receptionist asked them for the payment and they explained that I've paid in advance. After he just gave the keys to them without asking anything else. Two days later when they came to check out again another receptionist ask for the payment. This was very embarrassing. They called me straight away and I spoke with the receptionist explaining that I've booked with Agoda and I paid to them so she just needed to charge Agoda credit 's card! I think they need to train their staff in a more efficient way to avoid this kind of embarrassing situations. On the top of that the receptionist even gave them the receipt, when they charged Agoda not my card!

Nice Hotel, good pice, best Location, only 3 minutes to the trainstation and tube. Disapponting that every extra service will charged, wifi 3 pounds, checkin ealiest 3pm, otherwise 10 pounds extra. Checkout 12am, otherwise 10 pounds extra :-( Rooms in good condition, unfortunately there were some long black hairs in the bathroom, on the towel and on the ground! Please tell your cleaning staff, they shall clean more thoroughly! Im sure this hairs were from the charwoman herself.

Booked a 1 night stay for New Year's Eve so we could go to a friend's party nearby. Staff were friendly and professional throughout. Next day we missed check out time by some distance, but the reception staff we're very understanding and didn't charge us for an extra night. The hotel has a lovely atmosphere, impressive decor and lovely touches like the bunny shaped biscuits and small decanter of sherry in our room. We liked the fun way that the hotel literature was worded and the attention to detail shown, e.g. The subtle but consistent branding used everywhere of the bunny logo. We'd love to go back and have more time to properly enjoy this fab hotel :-)

My sister and I had an overnight stay in order to visit the Wimbledon Tennis Championships. The Hotel was just what we wanted, although as it was very hot the window was open all night and the traffic noise was quite loud. The facilities were very clean and tidy and the staff very helpful and courteous. If we are lucky enough to get future tickets we would stay at The Wimbledon Hotel again.

i enjoyed my stay here. bit far from central but i enjoyed wimbledon. there is a train route to central just stop at interchange Earls Court. i stayed in 2 kinds of room: club room and superior double room with balcony. club room is small but enough for solo traveler like me. superior double room is so nice and spacious, love it. there is a bar next to hotel and many restaurants around, close to convenient store and supermarket (like 5 minutes walking) and 10 minutes walking to train. has park for jogging near to hotel like 5 minutes walking. 2 minutes walking to Catholic Church. 10punds deposit for plug in. note: not allowed to bring and eat foods from outside at the lobby.

I have known the Victoria for many years but have never stayed there. The staff were great but the room over priced for what you got. Yes OK it is London but none the less I do not expect cracked tiles in a bathroom when paying these prices. The room was small and the desk tiny so working using a laptop was a problem. Breakfast was good and was of continental variety. ie nothing cooked available