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Swimming pool, Windmill Suites Surprise, Ascend Hotel Collection in Phoenix (AZ)
Windmill Suites Surprise, Ascend Hotel Collection
Facilities, Windmill Suites Surprise, Ascend Hotel Collection in Phoenix (AZ)
Lobby, Windmill Suites Surprise, Ascend Hotel Collection in Phoenix (AZ)
Lobby, Windmill Suites Surprise, Ascend Hotel Collection in Phoenix (AZ)
Swimming pool, Windmill Suites Surprise, Ascend Hotel Collection in Phoenix (AZ)
Swimming pool, Windmill Suites Surprise, Ascend Hotel Collection in Phoenix (AZ)

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9.3

Exceptional

18 reviews

18 reviews

See map
See map

9.6

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Heard Museum 30.3 km
Chase Field 32.5 km
Musical Instrument Museum 32.9 km
Camelback Mountain 35.5 km
South Mountain Park 39.6 km
Desert Botanical Garden 40.8 km
Old Town Scottsdale 40.9 km
Phoenix Zoo 41.3 km
Butterfly Wonderland 43.2 km
Taliesin West 45.1 km
Nearby landmarks
Centennial Friendship Park 310 m
Pitchfork Farmers Market 360 m
Southwest Dental Group 1.8 km
Pebblebrook Golf Course 1.9 km
Chaparral Winds Perimeter Road 2.0 km
West Valley Art Museum 2.4 km
Irish Wolfhound Restaurant & Pub 2.6 km
Coyote Lakes Golf Club 2.7 km
Banner Health 3.0 km
Beardsley Recreation Center 3.1 km

Windmill Suites Surprise, Ascend Hotel Collection

12545 W Bell Rd, Surprise, Phoenix (AZ), United States, 85378 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Surprise part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Restaurant, hot tub and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Front desk [24-hour]

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
Value for money9.6
Distance to city center53.59 km
Location rating9.6
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport37.4 km

Rooms available at Windmill Suites Surprise, Ascend Hotel Collection

1 King Bed, Suite, Nonsmoking
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite 2 Double Beds, Nonsmoking
...
  • Room size: 47 m²/506 ft²
  • Courtyard view
  • 2 double beds
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1 King Bed, Suite, Nonsmoking, Accessible
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite King Bed, Non-smoking
...
  • Room size: 47 m²/506 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
2 Double Beds, Suite, Nonsmoking
...
  • Room size: 47 m²/506 ft²
  • Courtyard view
  • 2 double beds
Enter dates to see prices
2 Doubles Suite, Non Smoking
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Suite 1 King Bed, Nonsmoking
...
  • Room size: 47 m²/506 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
1 King Bed, Suite, Non Smoking
...
  • Room size: 69 m²/743 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Pet Friendly- Monarch Two double beds
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
SUITE 2 Double Beds, Suite, Nonsmoking
...
    Enter dates to see prices

    Frequently asked questions

    What sort of non-water sports and outdoor activities are available at Windmill Suites Surprise, Ascend Hotel Collection?

    Windmill Suites Surprise, Ascend Hotel Collection features non-water sport and outdoor activities such as horse riding, and golf course (within 3 km) for you to get your exercise in while lounging here.

    What is the typical travel time to the closest airport from Windmill Suites Surprise, Ascend Hotel Collection?

    The average travel time to get from Windmill Suites Surprise, Ascend Hotel Collection to the airport is 45 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

    What is Windmill Suites Surprise, Ascend Hotel Collection pet policy?

    Windmill Suites Surprise, Ascend Hotel Collection's additional pet policy states that the weight/size limit is 50 lbs and the number of pets allowed per room is 2. Please contact the property for more information regarding pet policy.

    How long do guests usually stay at Windmill Suites Surprise, Ascend Hotel Collection?

    Verified past guests that have stayed at Windmill Suites Surprise, Ascend Hotel Collection had an average nightly stay of 2 nights at this property.

    At what time of the year is Windmill Suites Surprise, Ascend Hotel Collection most popular?

    Windmill Suites Surprise, Ascend Hotel Collection's most popular month where verified tourists have stayed the most is in April.

    What was the average room rate for Windmill Suites Surprise, Ascend Hotel Collection been in the past month?

    The average room rate for Windmill Suites Surprise, Ascend Hotel Collection in the past month is 118.31 USD, compared to city's average of 140.55 USD.

    What is the average rating that past Solo travelers' have given to Windmill Suites Surprise, Ascend Hotel Collection?

    Past solo travelers that have stayed at this property have given Windmill Suites Surprise, Ascend Hotel Collection an average rating of 8.6. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that verified Business travelers' have given to Windmill Suites Surprise, Ascend Hotel Collection?

    Verified business travelers that have stayed at this property have given Windmill Suites Surprise, Ascend Hotel Collection an average rating of 8.2. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Families with young children have given to Windmill Suites Surprise, Ascend Hotel Collection?

    Verified families with young children that have stayed at this property have given Windmill Suites Surprise, Ascend Hotel Collection an average rating of 8.4. You can look up more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

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    Explore the neighborhood

    What people love about Windmill Suites Surprise, Ascend Hotel Collection

    • 8.8

      Excellent
      Location

      "We were here for a national tennis tournament, so it's proximity to the tennis center is awesome!"

      Trisha

      |

      April 5, 2022

    • 10

      Exceptional

      "Great stay!"

      Robert

      |

      February 10, 2023

    • 8.8

      Excellent
      Staff 

      "The staff was really great and accommodating, definitely made checking in a pleasant experience after a long flight."

      Trisha

      |

      April 5, 2022

    Overall rating:

    9.3

    Exceptional
    18 reviews
    Cleanliness
    9.6
    Facilities
    8.9
    Location
    9.6
    Read all reviews >
    More about Windmill Suites Surprise, Ascend Hotel Collection

    More about Windmill Suites Surprise, Ascend Hotel Collection

    Windmill Suites Surprise, Ascend Hotel Collection

    Getting in and around Phoenix (AZ) is a breeze when staying at Windmill Suites Surprise, Ascend Hotel Collection, located just minutes away from the city center.
    Have a hassle-free trip while enjoying the services and amenities offered by Windmill Suites Surprise, Ascend Hotel Collection. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Phoenix (AZ) even more convenient. Guests can enjoy free parking right at the hotel.
    Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Windmill Suites Surprise, Ascend Hotel Collection thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
    Smoking is allowed only in the designated smoking areas provided by hotel.
    Enjoy the services offered at Windmill Suites Surprise, Ascend Hotel Collection from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Windmill Suites Surprise, Ascend Hotel Collection come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
    In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


    Dining and things to do

    Every day at Windmill Suites Surprise, Ascend Hotel Collection begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. Light snacking is available day or night with the hotel's vending machines.
    Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities and shared kitchen.
    Recreational facilities at Windmill Suites Surprise, Ascend Hotel Collection are designed for escape and relaxation. End your days in total relaxation with a visit to the hot tub, salon, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
    Casual sporty activities are also available including horse riding. Engage in some easy evening fun with other guests with the hotel's golf course on site. Get social at the hotel's library and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.9

    Languages spoken
    • English
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Golf course [on-site]
    • Horseback riding
    • Hot tub
    • Outdoor recreational features
    • Sauna
    • Spa
    • Spa/sauna
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Anti-viral cleaning products
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • BBQ facilities
    • Breakfast [buffet]
    • Breakfast [continental]
    • Kitchen
    • Restaurants
    • Room service
    • Shared kitchen
    • Vending machine
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Laundry service
    • Library
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Family room
    Land sports
    • Golf course (within 3 km)
    Access
    • Cat-friendly
    • Check-in/out [express]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pet-friendly [charges apply]
    • Pets allowed
    • Pets may not be left unattended
    • Safety/security feature
    • Service animals are welcome
    Getting around
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    Available in all rooms
    • Air conditioning
    • Alarm clock
    • Blackout curtains
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Hair dryer
    • Ironing facilities
    • Kitchenette
    • Microwave
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Separate living room
    • Shower
    • Smoke detector
    • Sofa
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • American

    Location

    12545 W Bell Rd, Surprise, Phoenix (AZ), United States, 85378
    Exceptional
    Location

    9.6

    Public transportation
    • Bumstead
      7.5 km
    • Wayne
      10.8 km
    Airports
    • Phoenix Sky Harbor International Airport (PHX)
      37.4 km
    Hospital or clinic
    • Southwest Dental Group
      1.8 km
    Convenience store
    • Circle K
      2.5 km

    What's nearby

    Popular landmarks
    • Heard Museum
      30.3 km
    • Chase Field
      32.5 km
    • Musical Instrument Museum
      32.9 km
    • Camelback Mountain
      35.5 km
    • South Mountain Park
      39.6 km
    • Desert Botanical Garden
      40.8 km
    • Old Town Scottsdale
      40.9 km
    • Phoenix Zoo
      41.3 km
    • Butterfly Wonderland
      43.2 km
    • Taliesin West
      45.1 km
    Nearby landmarks
    • Centennial Friendship Park
      310 m
    • Pitchfork Farmers Market
      360 m
    • Southwest Dental Group
      1.8 km
    • Pebblebrook Golf Course
      1.9 km
    • Chaparral Winds Perimeter Road
      2.0 km
    • West Valley Art Museum
      2.4 km
    • Irish Wolfhound Restaurant & Pub
      2.6 km
    • Coyote Lakes Golf Club
      2.7 km
    • Banner Health
      3.0 km
    • Beardsley Recreation Center
      3.1 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-18 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 19 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from16:00
    • Check-out until11:00
    Getting around
    • Distance from city center53.59 km
    • Travel time to airport (minutes)45
    Extras
    • Breakfast charge (unless included in room price)0 USD
    • Daily Internet/Wi-Fi fee0 USD
    The property
    • Non-smoking rooms/floorsYes
    • Number of floors3
    • Number of rooms 126
    • Room voltage120
    • Year property opened1988
    • Most recent renovation2010
    Parking
    • Daily parking fee0 USD

    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

    Reviews of Windmill Suites Surprise, Ascend Hotel Collection from real guests

    Provided by verified guests of Agoda
    9.3
    Exceptional
    Cleanliness9.6
    Facilities8.9
    Location9.6
    Service9.8
    Value for money9.6
    High score for Phoenix (AZ)
    Rating
    9+ Exceptional (4)
    8-9 Excellent (1)
    7-8 Very Good (0)
    6-7 Good (0)
    <6 Below Expectation (0)
    Time of the year
    Mar - May (1)
    Jun - Aug (1)
    Sep - Nov (1)
    Dec - Feb (2)
    Showing 5 verified guest comments
    10.0
    Exceptional
    Robert from United States
    Couple
    2 Doubles Suite, Non Smoking
    Stayed 2 nights in February 2023

    Exceptional”

    Great stay!

    Reviewed February 10, 2023

    See room deals

    Thank you for taking the time to review your stay. We appreciate your feedback !!!

    Responded June 02, 2023
    Windmill Suites Surprise, Ascend Hotel Collection
    10.0
    Exceptional
    Jhoseph from United States
    Couple
    1 King Bed, Suite, Nonsmoking
    Stayed 2 nights in July 2022

    Quality experience ”

    Just like home 👍

    Reviewed July 28, 2022

    See room deals

    Thank you for taking the time to review your stay. We appreciate your feedback !!!

    Responded June 02, 2023
    Windmill Suites Surprise, Ascend Hotel Collection
    8.8
    Excellent
    Trisha from United States
    Couple
    Suite 1 King Bed, Nonsmoking
    Stayed 4 nights in March 2022

    Great place!”

    The staff was really great and accommodating, definitely made checking in a pleasant experience after a long flight. We were here for a national tennis tournament, so it's proximity to the tennis center is awesome! Only thing I wasn't happy with was the wifi - at one point the password changed and it was super spotty throughout. I would have liked to be able to take work calls from the hotel, so I'd happily pay for premium WiFi if they made it available. Overall though, awesome place!

    Reviewed April 06, 2022

    See room deals

    Thank you for taking the time to review your stay. We appreciate your feedback !!!

    Responded June 02, 2023
    Windmill Suites Surprise, Ascend Hotel Collection
    10.0
    Exceptional
    Diane from United States
    Solo traveler
    2 Doubles Suite, Non Smoking
    Stayed 1 night in February 2021

    Exceptional”

    Great Staff!

    Reviewed February 11, 2021

    See room deals

    Thank you for taking the time to review your stay. We appreciate your feedback !!!

    Responded June 02, 2023
    Windmill Suites Surprise, Ascend Hotel Collection
    9.6
    Exceptional
    Richard from United States
    Solo traveler
    1 King Bed, Suite, Nonsmoking
    Stayed 1 night in September 2019

    Excellent”

    The hotel was in the process of remodeling the front desk along with some rooms. It was not an issue during my stay.

    Reviewed October 04, 2019

    See room deals

    Thank you for taking the time to review your stay. We appreciate your feedback !!!

    Responded June 02, 2023
    Windmill Suites Surprise, Ascend Hotel Collection
    This is a popular property. Don't miss out!

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