Excellent 8.1
Based on 19 reviews
Excellent 9.0
Based on 2050 reviews

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Excellent



based on 19 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 9.1
  • Room comfort and quality 8.3
  • Service 8.0
  • Value for money 6.7
  • Food and dining 8.0
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Alexander from Russia
Couple
Very good
Breakfast - excellent quality, a lot of fresh fruits.
Too long lines in the lobby - at the reception and at the concierge. Some staff is not fluent in English.
Reviewed February 07, 2016
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Amy from United Kingdom
Business traveler
Superior Executive with Partial Ocean View
Stayed 2 nights in June 2012
Good location, great views
Location
here on a brief business trip. hotel is nice but needs updating but this is not dissimilar to most hotels in the area
Reviewed June 17, 2012
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Philip from United States
Couple
It does not get better...
Location right across from the beach, hotel services on the beach, views from the 39th floor pool/bar terrace
Reviewed February 05, 2016
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Arno from Netherlands
Business traveler
Stayed 5 nights in March 2012
Busy hotel close to the beach!
Beachservice is good, chairs, towels, umbrella's
Perfect breakfast for everybody you'll find something, no cues even with 100% occupancy rate
Reviewed March 18, 2012
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Arno from Netherlands
Business traveler
Stayed 5 nights in March 2012
Good hotel close to Sugerloaf
Beach, restaurants nearby
FIne hotel, like all Windsor hotels. Nice breakfast and good Italian restaurant
Reviewed March 18, 2012
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Peter from Brazil
Couple
Nice but too expensive
Real good bed and also quite spacy room. A nice view from the window. room was 3201
Air condition was impossible to get another temperature as ice cold or off. Bathroom pretty small. Area for coffee in the morning too small and overcrowded. But it was near carneval. And the elevators...
Reviewed February 04, 2016
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Audrey from Switzerland
Group
Exceptional
Everything
Reviewed February 01, 2016
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Regina from Singapore
Business traveler
Stayed 6 nights in February 2012
Great location, wonderful view
View is lovely, just 3min from the copacabana beach, great breakfast
Hotel staff were friendly, well versed in English. Location was great, just 3min away from the beach. Ask for a view and you will see the beautiful Copacabana beach and the sunrise if you wake early enough. Morning breakfast was good too, lots of variety and friendly staff. Would definitely stay there again.
Reviewed March 07, 2012
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Kamarul from Malaysia
Group
Superior Executive with Partial Ocean View
Stayed 2 nights in November 2011
Good Hotel
Location very near to the beach, near to the airport, and a lot of places of attraction nearby...
overall, we are very satisfied with the hotel. clean and comfortable. the only thing that we dont like is the hotel do not provide any in-room kettle for coffee/tea and no complimentary mineral water. we thought that all this basic facilities/amenities are provided as the hotel charge is quite expensive. but overall, we are very satisfied.
Reviewed December 02, 2011
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Anonymous from Netherlands
Solo traveler
Good
Great location
A bit overpriced during high season
Reviewed January 29, 2016
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Kevin from United States
Couple
Exceptional
Great hotel with great location. Staff was exceptional
Reviewed January 28, 2016
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Karl-Heinz from Germany
Couple
Superior Room with City View - Windsor Club
Stayed 4 nights in January 2016
Copacabana
Die Lage des Hotels is perfekt, ser Service und die freundlichkeit des Personles
Kann nur sagen, keine Gruende irgend einer Klage waerend unserem Aufenthaltes von 4 Naechte. Alles war perfekt und entspannend.
Reviewed January 21, 2016
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Carsten from Germany
Solo traveler
Stayed 3 nights in December 2011
Tolle Lage, sehr guter Service, kleine Zimmer
Tolle Lage direkt an der Copacabana, Modernes Hotel, Schöne Dachterrasse
- neues hotel direkt an der copacabana - mitarbeiter sehr hilfsbereit (auch auf englisch), obwohl hotel ausgebucht - frühstück mit sehr großer auswahl, allerdings zum teil sehr voll. capuccino kostet extra. - zimmer und bad modern und angenehm eingerichtet, jedoch etwas klein und hellhörig - preis vermutlich typisch copacaba, dennoch astronomisch - insgesamt zu empfehlen (den preis kennt man ja vorher)
Reviewed January 19, 2012
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Derek from Australia
Group
Great place
The concierge was very helpful and the staff was very nice. The rooms were kept clean and the view was great from the 33rd floor. The breakfast was excellent.
The rooftop pool had a lot of tiles coming off, and the water was fairly dirty. It looked like it hadn't been cleaned for a few day. Breakfast can get busy but that is to be expected for such a ...
Reviewed January 27, 2016
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Mike from United States
Family with young children
Perfect vacation!
We loved the location, the rooftop pool, the breakfasts, and everything about our stay. We could walk across the street to the beautiful beach and were within walking distance of a market and ...
Reviewed January 25, 2016
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YOSHITO from Japan
Solo traveler
Superior Executive with Partial Ocean View
Stayed 4 nights in February 2013
コパカバーナビーチのすぐ前でロケーションは最高。スタッフのホスピタリティーは不足。
ロケーション。
・食事は平均的(朝のビュッフェ、昼、夜とも)。エレベーターで会った外国人は”良くない”と言っていた。 ・エレベーターの一つが乗った際、動かなくなった。他にもハードが若干くたびれてきている印象。 ・シャワーの温水温度が低く、修理するよう頼んだところ、”わかりました”とのことであったが、最後まで修理されなかった。 ・リオデジャネイロはバブルの最中とのことであったが、部屋代に対して質が伴っていない印象。 ・スタッフの対応は、通り一遍の仕事は笑顔を見せるが、少し込み入ったことを尋ねると面倒そう。コンシェルジェのホテル周辺の知識が不足気味。 なお、トラベラーズチェックは、アメックス以外使えない。
Reviewed February 25, 2013
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MOTOSABURO from Japan
Business traveler
Stayed one night in August 2012
とてもよかったです。
スタッフがみなさん丁寧
確認のたびにフロントに電話、対面でお話しましたが スタッフの方が親切に対応してくれました。 他のリオのホテルと比べても非常によかったです。 場所としては海の目の前の部屋で非常に眺めがよく、爽快です。 部屋は広さも適当でよかったです。 ただ、トイレの水の流れがそれほどよくなかったこととシャワーブースだけしかなくバスタブあればとおもったことが気になったことです。
Reviewed August 06, 2012
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James from United States
Couple
Wonderful view of beach.
Staff cooperative and helpful when in need.
No bad experience, save one bad dinner dish one night.
Reviewed January 25, 2016
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Zaur from United States
Solo traveler
Pleasant
excellent location
Overcrowded breakfast area, Hotel charged about 15% more than booking.com shown as final price. (due to currency convertion)
Reviewed January 24, 2016
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