Find hotels in Winter Park / Altamone Springs

I will not stay here again. We will make sure our friends and family do not stay here ever. Ask about a cart to retrieve our luggage from the car and the lady at the front desk commented why not use the valet they are very helpful if your not to cheap to tip! WHAT!!?? I carried our own luggge and still left the valet a 20

Over all we love it... I was here staying with my 8 year old grandson. When we checked in we were told the pool was heated so we went to the pool as soon as we unpacked only to find it wasn't heated. It was way to cold to swim but we did go into the hot tub. The rooms were clean however do need to be up dated. We met a lady from Bosnia who worked everyday at the b...

I like Ms. Gina up front

Nice staff - clean room- problems with room temp (too warm) last morning no hot water - good breakfast - free parking - wifi free but very slow - kept reconnecting to my devices

I would not recommend this hotel to anybody. This place is dirty and scary!

One of the most exceptional hotels I have visited. Staff was caring and very polite and helpful. Our room was always spotless and well appointed. Breakfast was excellent. Good selection and well presented and prepared. Staff in eating area were so courteous and helpful. I will stay here again in my frequent visits to Orlando!! Job well done staff.

I don't have any major complaints. Just the beds were somewhat uncomfortable and the room with double bed don't have queen size mattress, the double bed rooms are arranged with full sizes mistresses. If you are a 300 plus men with a family you will sleep uncomfortable because the room with double bed are arrange with full size bed sizes. Everything on the hotel is on P...

There was no channel guide for the tv. The front desk did not know the local channels. The internet kept going out. The password did not work.

My first room was full of bugs that emerged when I pulled the sheet out from between the mattress and, of course, I was already in my sleeping attire. I then had to repack all my clothes to change rooms at 10:00 pm. I then got stuck in a handicapped room that was as far away from the elevator as possible, which made for a long hike to take my dog outside. As for th...

I cannot complain it was a nice hotel and close to everything. the only thing I did not like was the smell of cigarettes in the lobby of the hotel everytime I walk in to the room it would smell like cigarettes. But beside that I would go back to stay in the hotel. it was clean and the people that worked in the hotel was very nice and the room was always clean. I will m...

It's was ok. I love that it is pet friendly. Only drawback is that I am allergic to dogs/cats. I do have a dog but she is a poodle and they are hypoallergenic. The rooms need to be cleaned and aired out better so that there is no trace of another dog being in the room in the past. Also, when walking in the halls the air is dense which makes it hard to breath.

There were small bugs on the night stand (we only came to the room to sleep and bought some spray so we didn't make a big deal out of it). The bathroom light switch had a shortage and would stop working.On New Years we took showers in the dark because there was no maintenance staff on call. Next day maintenance came...Very nice guy. He was able to get the light to wor...

The light over the bathroom sink was way too dim. All the bulbs were working, but since LEDs cost just pennies a month to operate, how ‘bout increasing the bulb wattage?

Hayley was wonderful very helpful and great smile

Kenny,from the front desk,is absolutely wonderful!!He always has a smile on his face,hes very friendly & goes above and beyond,to make sure our stay here is as comfortable as possible..GREAT customer skills!!!Every hotel,should have a kenny....I will always return to this hotel If I need to make a reservation and kenny,is one of the reasons why!!Thanks for making our s...

I was very happy with the value of this hotel. Great location. Quiet. Very clean and super friendly staff. I will stay Extended stay more often!