"All in all very friendly employees, a quite and clean place."
November 5, 2018
370 meters to public transportation
Located in heart of Berlin
Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||7.4|
|Nearest airport||Berlin Tegel Airport (TXL)|
|Distance to airport||5.6 km|
"Reception staff always friendly and helpful."
June 4, 2018
Located in one of the best areas of Berlin, this hotel provides 314 modern guestrooms and is within walking distance to the famous Kurfuerstendamm. Wyndham Berlin Excelsior is within a short walk from the Zoologischer Garten railway station. Centrally located, guests are within walking distance to many cultural and commercial attractions such as the Kurfuerstendamm and KaDeWe and Zoological Garden. The area is surrounded by many fashionable shops, restaurants, and entertainment outlets. The New Orleans-style restaurant serves a variety of international dishes. The 4-star Wyndham Berlin Excelsior provides travelers with modern conveniences as well as an ideal location near Berlin's most famous commercial and cultural attractions.
"Very pleasant lobby area for quiet drink any time of day, es..."
June 4, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-13 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Wyndham Berlin Excelsior
Show reviews that mention
clean room efficient staff close to city transport”
The check-in and check-out were very fast, the staff is very helpful in arranging taxi and giving information about Berlin. The hotel is close to shopping malls, public library, and parks. Public transport (train and bus) are within walking walking distance.
Comfortable, affordable and fine”
Overall very good. The hotel is very conveniently located. The zoo garden train station is a short walk down the street. Around the railway station are many shops and restaurants, including a supermarket. Tiergarden is a short walk away and idea for some evening exercise (walk / jog).
hotel near zoo”
good location, service was excellent, even though the hotel was fully booked. breakfast was just perfect. everything i requested, it was done with a smile. security was sufficient, for single travelers. extra check out time, was not a problem. would definitely stay again!
Agoda and the hotel disapointed ”
Booked with Agoda during a five night stay in Berlin the TV service in the hotel did not work the entire time I was there, it said breakfast was included and it was not. I immediately brought both these unacceptable conditions of stay to the hotel management and Agoda. Nothing was done. Nothing.
Excellent location within five minutes walk of the Kurfürstendamm, West Berlin’s legendary shopping boulevard, and Kantstrasse (everything Asian), just perfect for my 5-day break from working in Libya. Breakfast buffet was very good, but staff always chased you out as soon as serving time was up, and no coming round a few minutes before to see if you'd like anything else, so no time for that last cup of coffee. Had dinner there one night, excellent meal. My room was only cleaned on two days out of four and had to ask one time too. Not too much of a problem for a solo traveler, but could have used mini-bar top up as it was hot and humid. Very pleasant lobby area for quiet drink any time of day, especially on the way out to gather thoughts and plan the day ahead. First class bartender. Reception staff always friendly and helpful. Would stay there again in spite of its little faults and NO room service, which has always been mandatory requirement for me in my aging years!
Dear ROBERT, Thank you very much for taking the time, commenting on your stay and are very sorry that we were unable to meet your expectations. Your information help us to check our services and to uncover weaknesses in the sense of our target of satisfied guests. We hope you will give us a second chance to proof our service and we are looking forward to welcoming you again in our hotel. Your WYNDHAM BERLIN EXCELSIOR
Cheap but room not clean”
Staff only threw away the used tea bag but did not clean cups and plates. Stains were left on cups and plates. Paper debris were left on my bed, Floor and carpet were not vacuumed. Wifi connection was poor.
Clean bright good hotel value for money”
Very nice clean hotel situated in a nice area, close to all kind of restaurants, shops, subway, train, sightseeing locations. Beware they ask creditcard info or 50 euro as deposit which you get back later. This because many people leave the hotel and didnt pay for the used minibar. On the other side of the street is the university campus, behind the trainstation where u can park for free. Rooms are great, clean bright, good beds, but room is a bit small and the mirrors make it look bigger! Really nice. Very good value for money!!
All round comfortable and central location”
Excellent stay, only letdown was the Internet charges for 24 hours was extremely high, compare to a lot of other hotels all over the world,and when paid had great difficulty using it in our room. When logged on to the free use for 30 minutes , which was good, but did not find out after running out. A hotel like this SHOULD have Free use as we had now in Moscow, St. Petersburg,Prague and will have again in Budapest and Viennna. And I had travelling through in Indochina in April and May!!! This was the only issue I had
Comfortable,value for money and central.”
Terrible, terrible Wifi in room. Always interrupted and much,much ,much to expensive!!!!!!! Compare to recent places I stayed ie. Laos, Saigon, Hanoi , Ankor Wat - Cambodia, Thailand and in Moscow at the present. This is incredible frustrating when you need to send emails to NZ 10 hours time difference. Will try and ONLY stay in Hotels with free Wifi if possible..
Good value, good room, good location”
Me and my girlfriend was staying here only one night but was very satisfied with location, staff and room standard. The only thing I could complain about was the fact that we only had limited amount of free internet (2h?). The precedure of buying more hours was not very clear either. Why hotels doesn't allways offer free wifi is beyond me in this day and age. The downstairs restaurant is serving very nice food to a good price, the restaurant alone is a reason to stay there again.
Nice location, friendly service”
Great location near metro station Zool. Gartner with cafeterias, fast foods (Currywurst!) and jazzclub Quasimodo but far away if you like to go to Kreutzberg. Nice lounge in Lobby and friendly staff. The room was clean and peaceful. It is possible to cook coffe or tea and enjoy morgning snack yourselves.
Kind of a design hotel at an amazing price”
i really like the lobby and even the rooms make this hotel look like some kind of design hotel but you can get rooms at an amazing price. in terms of value for money this might be one of the best deals in berlin. i spend a lot of time in the gym which has everything you can ask for in a hotel gym and is free for guests.
Lovely Hotel With Great Location!!”
I am a Single parent With 2 Children under 10 Years Old With Special Needs. This Hotel has a Great Location (4 mins Walk From U2 Zoo U-Bahn Station and 6 mins walk from the Europa Centre/Christmas Market. The Staff Were very friendly with very good English and the Room was Large With Good Facilities (there was even a shoe shine machine on our floor!!) The Breakfast was wonderful with a great choice of English or Continental foods. The Reception was great with a welcoming warm fire and games likes "O and X's" for the children and Chess. They had a great libaryt in German and English and I highly recommended this hotel for all travellers looking for Warmth, Value and a Great Location.
the hotel is located perfectly at the center of berlin and is reachable from the airport in a very easy way.it is also close to all the main transportation in the city. the service is nice and quick . we recieved our room early . the room is clean and has all the needed facilities . the restaurant is very good . the only thing is that there is no sweeming pool or spa at the hotel.
Hotel in re-construction”
I was in Excelsior in 1990 and it was a majesty hotel, with an unforgettable breakfast! Now it's a regular hotel and doesn't deserve the 4 stars that it carries. Now it's being re-build, so it's a little bit comfortableness. But I hope it will be great after it!
A nice hotel on a central location”
This is a highly recommendable hotel with a prefect location, central and close to Bahnhof Zoo with S-Bahn and U-Bahn. The standard is good and the hotel is worth its prize. Comfortable, good service, and a lovely breakfast. A possiblity to have a good meal in the restaurant in the evening, when you are tired after all walking around. My husband stayed here 10 years ago and had a reason to return.
ideal for city trip”
Just a five min walk fro Zoo Station (where the trains from Schönefeld Airport and the bus from Tegel airport stop). The hotel has quite been aging, would need some new carppet in the aisles and some painting on the wall – but it will not happen: an insider working there told me that they are closing down until the end of November 2018. All in all very friendly employees, a quite and clean place. Would stay there again!
Dear guest, Thank you for your constructive and honest comment on your stay. I can understand your displeasure very well under these circumstances and be assured that we are trying to push the renovation as fast as possible. Thank you for your reference, because this is the only way to improve us. We hope you visit us again to convince you of our product and service. Sincerely yours, Andrea Sudfeld
Great and lovely hotel to stay”
The staff was very helpful and polite. The hotel is very clean and quite spacious for the rate we are paying. It also provide airport or train transfer at reasonable rates.
Good location but not so good facilities”
I stated 4 nights for a business trip. The location is nice, pretty close to public transportation, however there is certainly rooms for improvements regarding facilities 1. Bathroom door cannot be closed, it got stuck 2. 2 out of the 5 lamps above the bathroom mirror is broken 3. the water stop at the sink is probably broken as well 4. there is no electric outlet near the water kettle, i need to boil water on the floor 5. no dust basket inside bathroom, which is really inconvenient. there is just one dust basket in the entire room 6. daily housekeeping seems to be "minimal"
Badly organized space”
My room had a lot of dead space and a poorly thought-out layout (e.g. the wall outlet was either behind a semiwall or below a table; one half of the bed was against the wall and would have been hard to climb in had I not been alone). The hotel is also near the zoo station, but pretty far from most attractions).